DEALERSHIP FAILED TO INSTALL THE REINFORCEMENT BRACKETS AS STATED IN THE TRAILER HITCH RECALL 00V107000, BUT TOLD THE CONSUMER THEY DID. UPON INSPECTION OF THE VEHICLE BY THE CONSUMER HE DETERMINED THAT NOTHING WAS INSTALLED, AND TOOK THE VEHICLE BACK TO THE MANUFACTURER, AND BROUGHT THE ISSUE TO THEIR ATTENTION. THEN, DEALER…
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DEALERSHIP FAILED TO INSTALL THE REINFORCEMENT BRACKETS AS STATED IN THE TRAILER HITCH RECALL 00V107000, BUT TOLD THE CONSUMER THEY DID. UPON INSPECTION OF THE VEHICLE BY THE CONSUMER HE DETERMINED THAT NOTHING WAS INSTALLED, AND TOOK THE VEHICLE BACK TO THE MANUFACTURER, AND BROUGHT THE ISSUE TO THEIR ATTENTION. THEN, DEALERSHIP REPLACED THE PART, BUT GAVE NO REASON WHY THE PART WASN'T REPLACED THE FIRST TIME AS THEY HAD INDICATED.*AK
NHTSA ODI #10056074
Mileage unknown · Jan 4, 2001
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TOOK CAR IN FOR RECALL 00V10700 REPAIRS CONCERNING TRAILER HITCHES AND ATTACHMENTS, AND DEALER REFUSED TO CORRECT RECALL. *AK
NHTSA ODI #877446
Mileage unknown · Jan 4, 2001
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DEALER TOLD CONSUMER IT WOULD BE AT LEAST TWO MONTHS BEFORE THEY COULD SCHEDULE A TIME TO LOOK AT VEHICLE FOR RECALL 00V-107, DEALER DID NOT BOTHER TO INSPECT FOR CRACK WHILE THE CONSUMER WAS THERE, THE CONSUMER LIVES 125 MILES FROM THE DEALER. NLM
NHTSA ODI #558696
Mileage unknown · Jul 7, 2000
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RECALL 00V107000/TRAILER HITCH BRACKET: DEALER RFUSED TO HONOR RECALL BECAUSE CONSUMER DID NOT BUY THE VEHICLE FROM THEM. *AK
NHTSA ODI #864979
Mileage unknown · Jun 8, 2000
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CONSUMER IS NOT SATISFIED WITH RECALL (00V-107)*YH
NHTSA ODI #552545
Mileage unknown · Jun 1, 2000
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CONSUMER RECEIVED A RECALL LETTER CONCERNING TRAILER HITCH AND ATTACHMENTS. DEALER REFUSED TO FIX DEFECT. *AK
NHTSA ODI #862867
Mileage unknown · May 25, 2000
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CONSUMER TOOK VEHICLE TO DEALER TO HAVE HITCH RECALL 00V-107 PERFORMED, DEALER INDICATED THAT BEFORE THIS COULD BE DONE THERE WOULD BE A CHARGE FOR THE REMOVAL OF THE CUSTOM EXHAUST SO THE HITCH COULD BE FIXED CONSUMER RELUCTANTLY AGREED BUT FEELS SHE SHOULD NOT HAVE PAID FOR THE REMOVAL OF THE EXHAUST. NLM
NHTSA ODI #552400
Mileage unknown · May 16, 2000
Trailer Hitches
DEALER REFUSED TO HONOR MANUFACTURER'S RECALLS NOTICE CONCERNING A SLIDING CAMPER BEING ATTACHED TO THE VEHICLE. SEEKING HELP FROM NHTSA ON THIS MATTER.*AK
NHTSA ODI #861952
Mileage unknown · May 11, 2000
Service Brakes, HydraulicTrailer Hitches
WHILE TOWING A TRAILER HITCH BENT. THEN CONSUMER RECEIVED RECALL 00V107000 CONCERNING TRAILER HITCH BRACKET CRACKING DUE TO FATIGUE. DEALER COULD NOT REPLACE HITCH BECAUSE IT WAS NOT CRACKED. THEY COULD PUT A BRACKET ON ACCORDING TO THE RECALL. CONSUMER FELT THIS WAS UNSAFE. ALSO, WHEN USING ANTI-LOCK BRAKES, CONSUMER …
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WHILE TOWING A TRAILER HITCH BENT. THEN CONSUMER RECEIVED RECALL 00V107000 CONCERNING TRAILER HITCH BRACKET CRACKING DUE TO FATIGUE. DEALER COULD NOT REPLACE HITCH BECAUSE IT WAS NOT CRACKED. THEY COULD PUT A BRACKET ON ACCORDING TO THE RECALL. CONSUMER FELT THIS WAS UNSAFE. ALSO, WHEN USING ANTI-LOCK BRAKES, CONSUMER WOULD LOSE BRAKING POWER IF GOING OVER A BUMP OR OVER SOME GRAVEL. *AK
NHTSA ODI #861752
Mileage unknown · Nov 29, 1999
Trailer Hitches
TRAILER HITCHES HAVE A CRACK. DEALER/MFR. NOTIFIED, AND WILLING TO REPLACE THEM. CONSUMER CONCERN IF REPLACMENT WOULD BE ANOTHER DEFECTIVE PART. CAN NHTSA HELP OR PROVIDE ADDITIONAL INFORMATION. *AK
ON CERTAIN VAN AND WAGON VEHICLES EQUIPPED WITH 4-WHEEL ANTILOCK BRAKE SYSTEMS (ABS), AFTERMARKET BATTERIES MAY LEAK ELECTROLYTE ONTO THE ABS CONTROL MODULE CONNECTOR, WHICH CAN COMPROMISE SEALING INTEGRITY OF THE CONNECTOR.
Consequence & remedy
Consequence: THIS MAY ALLOW DEVELOPMENT OF A SHORT CIRCUIT IN THE CONNECTOR, WHICH COULD EVENTUALLY LEAD TO A FIRE.
Remedy: DEALERS WILL INSPECT THE ABS CONTROL MODULE CONNECTOR FOR ELECTROLYTE DAMAGE AND REPLACE THE CONNECTOR AS NECESSARY. THE RECALL WILL BEGIN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN PICKUP TRUCKS ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE FOLLOWING "SALT BELT" STATES: MAINE, NEW HAMPSHIRE, VERMONT, MASSACHUSETTS, RHODE ISLAND, CONNECTICUT, NEW YORK, NEW JERSEY, PENNSYLVANIA, DELAWARE, MARYLAND, THE DISTRICT OF COLUMBIA, WEST VIRGINIA, OHIO, INDIANA, MICHIGAN, ILLINOIS, WISCONSIN, MINNESOTA, IOWA, AND MISSOURI. CORROSION OF THE RETURN SPRING ON THE HOOD SECONDARY LATCH COULD CAUSE THE MECHANISM TO BIND IN THE "RELEASE POSITION."
Consequence & remedy
Consequence: IF THE PRIMARY LATCH IS NOT ENGAGED, THE HOOD COULD OPEN UNEXPECTEDLY.
Remedy: DEALERS WILL REPLACE THE SECONDARY HOOD LATCH. OWNER NOTIFICATION BEGAN SEPTEMBER 17, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: PICKUP TRUCKS EQUIPPED WITH OPTIONAL TRAILER HITCH. THE TRAILER HITCH SIDE BRACKETS WERE MANUFACTURED USING MATERIAL WITH INSUFFICIENT STRENGTH.
Consequence & remedy
Consequence: BRACKETS BUILT WITHOUT PROPER MATERIAL COULD FATIGUE AND FRACTURE IN THE AREA WHERE THE TRAILER HITCH MOUNTS TO THE FRAME.
Remedy: DEALERS WILL INSPECT THE TRAILER HITCHES AND REPLACE ANY TRAILER HITCH SHOWING SIGNS OF FATIGUE CRACKING. IF NO EVIDENCE OF CRACKING EXISTS, THE DEALER WILL INSTALL TWO REINFORCEMENT BRACKETS.
VEHICLE DESCRIPTION: PICKUP TRUCKS EQUIPPED WITH GASOLINE ENGINES AND MANUAL TRANSMISSIONS. THE UNDERBODY HYDRAULIC CLUTCH LINE HEAT SHIELD IS TOO SHORT, ALLOWING THE PLASTIC CLUTCH LINE MATERIAL TO BE DIRECTLY EXPOSED TO EXHAUST TEMPERATURES. IT IS POSSIBLE TO EXCEED THE MELTING TEMPERATURE OF THE CLUTCH LINE MATERIAL.
Consequence & remedy
Consequence: IF THE LINE MELTS, HYDRAULIC FLUID CAN LEAK ONTO THE VEHICLE EXHAUST AND CAUSE AN UNDERBODY FIRE.
Remedy: DEALERS WILL INSTALL THE PROPER LENGTH HEAT SHIELD.
VEHICLE DESCRIPTION: PICKUP TRUCKS EQUIPPED WITH MANUAL TRANSMISSION, V10 ENGINES AND FOUR-WHEEL-DRIVE TRANSFER CASES. UNDER SUSTAINED MAXIMUM RATED VEHICLE LOAD, WHILE DRIVING UP A STEEP GRADE IN FOUR-WHEEL-DRIVE LOW RANGE IN HOT AMBIENT CONDITIONS, THE LOCAL EXHAUST TEMPERATURE PROXIMATE TO THE HYDRAULIC CLUTCH LINE CAN GENERATE LINE TEMPERATURES THAT EXCEED THE TEMPERATURE LIMIT OF THE CLUTCH LINE MATERIAL. IF THIS CONDITION OCCURS AND THE CLUTCH IS DEPRESSED, THE LINE COULD RUPTURE.
Consequence & remedy
Consequence: THE FLUID COULD IGNITE ON THE HOT EXHAUST POSSIBLY RESULTING IN A VEHICLE FIRE.
Remedy: DEALERS WILL REPLACE THE HYDRAULIC CLUTCH ASSEMBLY.
VEHICLE DESCRIPTION: PASSENGER VANS AND WAGONS EQUIPPED WITH COMPRESSED NATURAL GAS (CNG). THE FUEL HOSE THAT CONNECTS THE LEFT AND RIGHT FUEL RAILS MAY SHRINK AND LEAK FUEL IF EXPOSED TO HIGH ENGINE OPERATING TEMPERATURES.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL RAIL ASSEMBLY.
VEHICLE DESCRIPTION: VANS EQUIPPED WITH COMPRESSED NATURAL GAS (CNG) FUEL TANKS. INCORRECT FUEL TANK STRAPS WERE INSTALLED ON THE SMALL FUEL TANK. AS A RESULT, THE FUEL TANK MAY NOT BE SECURELY ATTACHED TO THE VEHICLE.
Consequence & remedy
Consequence: THE FUEL TANK COULD MOVE INCREASING THE RISK OF A FIRE AND/OR EXPLOSION.
Remedy: DEALERS WILL REPLACE THE MOUNTING STRAPS FOR THE SMALL FUEL TANK.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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