IllustrationCRAKED DASH, SHARP METAL AND SHARP BROKEN CHUNKS OF PLASTIC THAT USED TO BE A DASHBOARD. NOT SAFE TO DRIVE THIS WAY! THE PARTS IF AVAILABLE ARE EXSPENSIVE, WHY IS THIS NOT RECALLED REPLACING USING BETTER SAFER PRODUCTS.
2002 Dodge RAM Quad Cab
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all RAM Quad Cab years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
340–25K
2925–50K
3950–75K
3375–100K
13100–150K
8150K+
156 reports with mileage · 50 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Structure. Review the 68 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
9 crash reports4 fire reports8 injury reports
Unknown Or Other complaints
11 reportsI HAVE A 2002 DODGE RAM 1500 P/U TRUCK. I'M AWARE THAT IT'S OUT OF WARRANTY. I PLAN TO KEEP THIS TRUCK UNTIL I DIE. THE DASHBOARD IS COMPLETELY DAMAGED. I NOW HAVE A DASH COVER OVER IT. AND IT'S SEEM TO BE FALLING IN AS WELL. PLEASE CONSIDER REPLACING MY DASH SINCE IT'S THE WRONG MATERIAL ON ALL 3RD GENS WERE MADE OUT OF POLYVIN…
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I HAVE A 2002 DODGE RAM 1500 P/U TRUCK. I'M AWARE THAT IT'S OUT OF WARRANTY. I PLAN TO KEEP THIS TRUCK UNTIL I DIE. THE DASHBOARD IS COMPLETELY DAMAGED. I NOW HAVE A DASH COVER OVER IT. AND IT'S SEEM TO BE FALLING IN AS WELL. PLEASE CONSIDER REPLACING MY DASH SINCE IT'S THE WRONG MATERIAL ON ALL 3RD GENS WERE MADE OUT OF POLYVINYL CHLORIDE. AS TIME PASSES THEY DRY OUT AND CRACK. CAUSING PIECES TO FALL INSIDE CAUSING PROBLEMS WITH THE BLOWER AND ELECTRICAL SYSTEM. I PLAN TO TRAVEL FROM SAN DIEGO CA TO CHICAGO ILL. IN AUGUST IN MY TRUCK, I CAN'T PUT ANYTHING ON THE DASHBOARD WITHOUT THE FEAR OF DAMAGE OR MALFUNCTION TO THE ELECTRONICS OR OTHER PARTS UNDERNEATH.WITH LIQUIDS OR MORE PLASTICS FALLING INSIDE OR PASSING THOUGH THE THE DASH COVER ITS NOT WATER PROOF OR WATER RESISTANT PLEASE HELP... PLEASE HELP SAVE MY TRUCK, PLEASE AND KEEP ME SAFE ON THE ROAD.
I HAVE 2002 DODGE RAM 1500 WITH A CRACKED DASH WHICH IS BAD THE CRACKS STARTED OUT SMALL AND NOW THERE SO MANY THAT THE BROKEN PIECE HAVE STARTED TO FALL THROUGH INTO THE FLOOR AND DOWN THROUGH THE DEFROST .WHAT THESE DASHES ARE MADE OF YOU WOULD THING THAT THEY WOULD NOT CRACK BUT HAS SOME OF THESE PIECES COULD BECOME AIRBORNE…
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I HAVE 2002 DODGE RAM 1500 WITH A CRACKED DASH WHICH IS BAD THE CRACKS STARTED OUT SMALL AND NOW THERE SO MANY THAT THE BROKEN PIECE HAVE STARTED TO FALL THROUGH INTO THE FLOOR AND DOWN THROUGH THE DEFROST .WHAT THESE DASHES ARE MADE OF YOU WOULD THING THAT THEY WOULD NOT CRACK BUT HAS SOME OF THESE PIECES COULD BECOME AIRBORNE IF YOU HAVE THE WINDOWS DOWN CAUSING ACCIDENT IF IT WERE TO HIT YOU IN THE FACE. I THINK THERE NEEDS TO BE A RECALL BEFORE SOMEONE GETS HURT FROM FLYING PLASTIC. *TT
CRACKED DASH. *JB
PURCHASED 2002 DODGE RAM USED. AT FIRST SERVICE INTERVAL, RACK AND PINION BOOTS WERE LEAKING, MAIN SEAL WAS SHOT. ALSO HAD MANIFOLD LEAK, ALONG WITH A STEERING PROBLEM THAT CAUSES SHAKING AT 40 MPH. STEERING PROBLEM STILL REMAINS, AND THERE IS A LOUD RATTLE THAT THE DEALERSHIP CANNOT FIND. THIS VEHICLE HAS BEEN A NIGHTMARE, …
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PURCHASED 2002 DODGE RAM USED. AT FIRST SERVICE INTERVAL, RACK AND PINION BOOTS WERE LEAKING, MAIN SEAL WAS SHOT. ALSO HAD MANIFOLD LEAK, ALONG WITH A STEERING PROBLEM THAT CAUSES SHAKING AT 40 MPH. STEERING PROBLEM STILL REMAINS, AND THERE IS A LOUD RATTLE THAT THE DEALERSHIP CANNOT FIND. THIS VEHICLE HAS BEEN A NIGHTMARE, MOST RECENTLY, MY FUEL PUMP DECIDED TO QUIT WORKING. ALSO, THE INTERIOR TRIM, NAMELY THE HAND GRIPS ON THE DRIVER AND PASSENGER DOOR HAVE BEEN REPLACED NUMEROUS TIMES, DUE TO THE CHEAP PLASTIC THAT IS USED AS A HOLDING RING. DO NOT PURCHASE THIS TYPE OF VEHICLE. HAVE HAD NOTHING BUT HEADACHES WITH THE TRUCK, FROM THE SIMPLE THINGS, TO THE EXPENSIVE THINGS...WAS JUST TOLD THAT MY HEAD GASKETS ARE SHOT AS WELL, HAVE SPENT THOUSANDS ON THIS TRUCK, WITH NO RETURNS, DO NOT GET THIS YEAR/MODEL OF RAM 1500. *JB
DASHBOARD CRACKING ON MY DODGE 2500 RAM TRUCK. *JB
CRACK DASH, JUST ABOVE PASSENGER SIDE AIRBAG.. *JB
CRACKS IN DASHBOARD. *JB
DASHBOARD CRACKED IN MANY PLACES. *JB
THE DASH IN MY 2002 RAM 1500 HAS TWO CRACKS IN IT. BOTH AT LEAST 10 INCHES LONG.
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE02096 · Rear Axle Failure
Opened Dec 26, 2002 · Closed May 15, 2003
Status: closed (inferred from source dates) · Power Train:axle Assembly; Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
Additional source detail variants (2)
Power Train:axle Assembly
SEE ATTACHED REPORT.
Power Train:driveline:differential Unit
SEE ATTACHED REPORT.