SINCE MY PURCHASE IN AUGUST OF 2002, I HAVE HAD SEVERAL CLOSE CALLS WITH MY DODGE QUAD CAB. SO FAR I HAVE ALMOST HIT THE DIVIDER ON THE FREEWAY AND A CAR HEAD ON AT THE TOP OF A HILL. THERE HAVE BEEN SEVERAL OTHER CLOSE CALLS, BUT I HAD TO STOP COUNTING. I AM HAVING SEVERE PROBLEMS WITH MY REAR SUSPENSION ON MY DODGE. I HAVE…
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SINCE MY PURCHASE IN AUGUST OF 2002, I HAVE HAD SEVERAL CLOSE CALLS WITH MY DODGE QUAD CAB. SO FAR I HAVE ALMOST HIT THE DIVIDER ON THE FREEWAY AND A CAR HEAD ON AT THE TOP OF A HILL. THERE HAVE BEEN SEVERAL OTHER CLOSE CALLS, BUT I HAD TO STOP COUNTING. I AM HAVING SEVERE PROBLEMS WITH MY REAR SUSPENSION ON MY DODGE. I HAVE HAD AN ALIGNMENT DONE, SHOCKS REPLACED, AND SEVERAL ATTEMPTS AT GETTING IT REPAIRED BY A DEALERSHIP. EACH TIME I HAVE TAKEN IT IN, THE SERVICE DEPARTMENT TELLS ME THERE IS NOTHING WRONG WITH IT BUT THEY HAVE BEEN HAVING COMPLAINTS MENTIONED ABOUT THE PROBLEM. THEY SAID IT MUST BE NORMAL AND THEY CAN'T FIND ANYTHING WRONG. BEFORE MY SHOCKS FINALLY GOT REPLACED, I WAS AT THE POINT OF FINDING A LAWYER TO FIX THIS PROBLEM BEFORE I ENDED UP DEAD ON THE ROAD. BUT THE SERVICE GUY SUDDENLY GOT MY PARTS IN STOCK. I AM AGAIN TO THE POINT OF DESPERATELY NEEDING THIS ISSUE RESOLVED BEFORE SOMETHING TRAGIC HAPPENS TO ME OR SOMEONE ELSE. PLEASE CONTACT ME AS SOON AS POSSIBLE SO WE CAN BOTH PUT THIS HAZARD TO REST. *JB
NHTSA ODI #10098801
Mileage unknown · Apr 22, 2004
Suspension
BOTH FRONT SHOCKS HAVE TO BE REPLACED AND THE VEHICLE DOESN'T EVEN HAVE 29,000 MILES ON IT. THE LEFT BALL JOINT IS SHREDDED AND ALL HAS TO BE REPLACED.*AK
NHTSA ODI #10067648
57,000 miles · Mar 14, 2004
Suspension
PASSENGER SIDE BALL JOINT BROKE APART AT 50,000 MILES, WITH LOSS OF CONTROL OF VEHICLE, ESPECIALLY ON GRAVEL ROAD AND WHILE BRAKING....REPLACED AT MY EXPENSE, NOW LESS THAN ONE MONTH LATER, THE DRIVER SIDE BALL JOINT SEEMS TO BE GOING...THIS TIME WITH A LITTLE BIT MORE WARNING THAN THE LAST TIME....HOPEFULLY, OTHER PEOPLE ARE NO…
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PASSENGER SIDE BALL JOINT BROKE APART AT 50,000 MILES, WITH LOSS OF CONTROL OF VEHICLE, ESPECIALLY ON GRAVEL ROAD AND WHILE BRAKING....REPLACED AT MY EXPENSE, NOW LESS THAN ONE MONTH LATER, THE DRIVER SIDE BALL JOINT SEEMS TO BE GOING...THIS TIME WITH A LITTLE BIT MORE WARNING THAN THE LAST TIME....HOPEFULLY, OTHER PEOPLE ARE NOT HAVING THIS PROBLEM AND LOSING CONTROL OF THEIR TRUCK..PLEASE LET ME KNOW 2002 DODGE RAM 4X4 QUAD CAB 1500. *AK
NHTSA ODI #10062174
15,000 miles · Feb 29, 2004
Suspension
AT SPEEDS ABOVE 35 MPH THE REAREND OF MY TRUCK HOPS EXCESSIVELY AND CAUSES THE REAR TO SWAY TO THE RIGHT WHEN DRIVING OVER AVERAGE ROAD SURFACES WITH MINOR BUMPS OR IRREGULARITIES IN THE SURFACE. ON NUMEROUS OCCASIONS I HAVE ALMOST LOST CONTROL OF THE TRUCK AND AM VERY CONCERNED TO LEARN THAT OTHER 2002 DODGE RAM 1500 QUAD CAB …
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AT SPEEDS ABOVE 35 MPH THE REAREND OF MY TRUCK HOPS EXCESSIVELY AND CAUSES THE REAR TO SWAY TO THE RIGHT WHEN DRIVING OVER AVERAGE ROAD SURFACES WITH MINOR BUMPS OR IRREGULARITIES IN THE SURFACE. ON NUMEROUS OCCASIONS I HAVE ALMOST LOST CONTROL OF THE TRUCK AND AM VERY CONCERNED TO LEARN THAT OTHER 2002 DODGE RAM 1500 QUAD CAB OWNERS ARE EXPERIENCING SIMILAR PROBLEMS. *JB
NHTSA ODI #10060017
33,000 miles · Feb 3, 2004
Suspension
LOWER BALL JOINTS WEARING OUT PREMATURALLY ON 2002 DODGE RAM AND OTHER DODGE TRUCKS. SOMEONE BETTER START GETTING ON DODGE TO FIX THIS ISSUE BEFORE PEOPLE GET KILLED. COSTING THE CONSUMER ALOT OF MONEY IN REPAIRS. PROBABLY PLANNED BY DODGE.*AK
NHTSA ODI #10056388
17,800 miles · Nov 20, 2003
Air BagsSuspensionCrashInjury
I WAS DRIVING UNDER 30 MILES AN HOUR IN MY 2002 DODGE RAM QUAD TRUCK WHEN SOMETHING SNAPPED UNDER THE FRONT OF THE TRUCK CAUSING ME TO LOSE CONTROL OF MY VEHICLE RESULTING INTO CRASHING INTO A TRUCK WAITING TO PULL OUT INTO THE STREET. THE TRUCK ONLY HAD 17,000 MILES AND WE ONLY HAVE HAD IT 22 MONTHS, BOUGHT NEW. THE STEERING AR…
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I WAS DRIVING UNDER 30 MILES AN HOUR IN MY 2002 DODGE RAM QUAD TRUCK WHEN SOMETHING SNAPPED UNDER THE FRONT OF THE TRUCK CAUSING ME TO LOSE CONTROL OF MY VEHICLE RESULTING INTO CRASHING INTO A TRUCK WAITING TO PULL OUT INTO THE STREET. THE TRUCK ONLY HAD 17,000 MILES AND WE ONLY HAVE HAD IT 22 MONTHS, BOUGHT NEW. THE STEERING ARM WAS OFF AT BOTH ENDS, THE WHEEL CAME OFF AND ALL DAMAGE WAS ON THE INSIDE OF THE WHEEL, THE OTHER WHEEL WAS TURNED STRAIGHT. WHEN ACCIDENT HAPPENED THE TRUCK VEERED TO THE LEFT OUT OF CONTROL. THE AIRBAG NEVER CAME OUT. ARE THERE ANY REPORTS OF 2002 DODGE TRUCKS HAVING STEERING PROBLEMS? CHRYSLER FINALLY SENT A PERSON TO LOOK AT THE TRUCK. OUR INSURANCE COMPANY IS WANTING TO PUT AFTER MARKET PARTS ON OUR NEW TRUCK, WHICH WILL LIMIT OUR WARRANTY WITH CHRYSLER SINCE THEY'RE NOT DODGE PARTS. THE POINT IS: IF WE WERE ON INTERSTATE OR ANY ROAD GOING FASTER SOMEONE WOULD HAVE GOTTEN HURT MUCH WORSE OR KILLED, SINCE THE AIRBAG DIDN'T WORK EITHER. CAST ALUMINUM IS WHAT THE PARTS THAT CAME APART WERE MADE OF. WITH THE DAMAGE THAT OCCURRED TO THE WHEEL AND BOTH ENDS OF THE STEERING ARM WAS OFF AFTER THE WRECK, IT IS HARD TO TELL HOW IT HAPPENED. WE HAVE NOT GOTTEN THE OFFICIAL WORD FROM CHRYSLER YET. CAUTION OWNERS OF 2002 DODGE TRUCKS OF THE POTENTIAL DANGERS, PLEASE. *LA
NHTSA ODI #10047289
Mileage unknown · Jul 4, 2003
Suspension
REAR END OF TRUCK MOVES OVER AND MAKES TRUCK UNCONTROLABLE. THIS HAPPENS AT SPEEDS FROM 35 MPH AND UP. ON THE HIGHWAY AT SPEEDS OF 70 MPH, THE REAR END JUMPS UP AND DOWN RAPIDLY ON THE HIGHWAYS. MANY TIMES I HAVE TO SLOW DOWN TO 55 OR 60 TO GET IT BACK IN COMTROL. I FEAR AN ACCIDENT IS VERY POSSIBLE. THIS PROBLEM HAS BEEN ONGOIN…
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REAR END OF TRUCK MOVES OVER AND MAKES TRUCK UNCONTROLABLE. THIS HAPPENS AT SPEEDS FROM 35 MPH AND UP. ON THE HIGHWAY AT SPEEDS OF 70 MPH, THE REAR END JUMPS UP AND DOWN RAPIDLY ON THE HIGHWAYS. MANY TIMES I HAVE TO SLOW DOWN TO 55 OR 60 TO GET IT BACK IN COMTROL. I FEAR AN ACCIDENT IS VERY POSSIBLE. THIS PROBLEM HAS BEEN ONGOING SINCE PURCHASE OF THE TRUCK. THE DEALER TELLS ME IT IS JUST A TRUCK AND I HAVE TO DEAL WITH IT. THIS IS MY 5TH TRUCK TO OWN, AND IT IS THE FIRST ONE TO BEHAVE LIKE THIS. *AK
NHTSA ODI #10025431
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE02096 · Rear Axle Failure
Opened Dec 26, 2002 · Closed May 15, 2003
Status: closed (inferred from source dates) · Power Train:axle Assembly; Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
Additional source detail variants (2)
Power Train:axle Assembly
SEE ATTACHED REPORT.
Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
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