2002 Dodge RAM Quad Cab

I OWN A 20 02 DODGE RAM 1500 QUAD CAB. I AM WRITING TO INFORM YOU THAT THE DASHBOARD HAS CRACKED INTO MANY PIECES. THE TRUCK WAS NOT IN A WRECK. I AM ONE OF QUITE A FEW PEOPLE WITH THE SAME PROBLEM. IF DODGE WILL NOT CORRECT THE PROBLEM OF POOR EQUIPMENT, THEN AT LEAST DON'T CHARGE 1500.00 TO REPLACE IT. THANKS FOR YOU TIME.*AK

I OWN A 2002 DODGE RAM 2500 AND FOR SEVERAL YEARS NOW, THE DASHBOARD HAS BEEN CRACKED AND IS OVER TIME CAVING IN. I BROUGHT THIS TO THE ATTENTION OF BONIFACE HIERS DODGE IN MERRITT ISLAND, FL AND THEY SAID IT WAS NOT UNDER WARRANTY AND THEREFORE WOULD BE MY EXPENSE IF I WANTED IT REPLACED. RECENTLY, I HAVE EXPERIENCED PROBLEMS WITH MY LIGHTS AND BELIEVE IT MAY BE CAUSED BY THE DASHBOARD ISSUE. OUR LOCAL NEWS CHANNEL IS RUNNING A STORY ON THIS ISSUE RIGHT NOW (WWW.LOCAL6.COM, CLICK ON PROBLEM SOLVERS)AND HAS LOCATED SEVERAL PEOPLE THROUGHOUT CENTRAL FLORIDA THAT ARE HAVING SIMILAR PROBLEMS. I DID NOT REALIZE THIS WAS SUCH A POPULAR ISSUE AND I DEFINITELY FEEL SOMETHING SHOULD BE DONE TO REPAIR THIS PROBLEM. SOME OF THE OTHER OWNERS ARE SAYING THAT THE DASHBOARD IS CAUSING PROBLEMS WITH WIRING AND COULD CAUSE HEADLIGHTS TO FAIL. THAT IS A HUGE SAFETY ISSUE AND I WOULD THINK THIS WOULD NEED TO BE FIXED BEFORE ANY FATALITIES OCCUR. I AM EMBARRASSED OF THE WAY THE INTERIOR OF MY TRUCK CURRENTLY LOOKS. I TRY TO TAKE GOOD CARE OF MY TRUCK AS I EXPECT TO OWN IT FOR SEVERAL MORE YEARS AND VEHICLE APPEARANCE IS IMPORTANT TO ME. WHILE I THOUGHT THIS PROBLEM WAS SIMPLY COSMETIC, I WAS EMBARRASSED BUT NOT COMPELLED TO PUSH THE ISSUE WITH DODGE. NOW THAT I REALIZE THIS COULD BE A SAFETY ISSUE AND MY LIFE OR MY HUSBANDS LIFE COULD BE IN DANGER, I AM VERY CONCERNED. I HAVE PICTURES I WOULD BE HAPPY TO FORWARD TO YOU IF THEY WILL ASSIST IN YOUR REVIEW OF MY CASE. THANK YOU FOR YOUR TIME AND I LOOK FORWARD TO YOUR RESPONSE. *TR

I OWN A 2002 DODGE 1500 4X4 QUAD CAB PICKUP & THE FRONT DOORS GASKET SEALS ARE LEAKING AT HIGHER SPEEDS. IT GET SO BAD THAT THE DOOR START TO SHAKE AT THE HINGE SIDE OF DOOR. I SPOKE WITH DODGE ABOUT THIS; I WAS TOLD THIS IS NOT THE ONLY UNIT DOING THIS, THAT IT WAS A SIMPLE FIX OF RE-BENDING THE HINGES AT A BODY SHOP. THEY EXPLAINED THAT IF THIS WAS REPORTED IN THE FRIST 12 MONTHS OR 12,000 MILES IT WOULD HAVE BEEN COVERED UNDER WARRIANTY. THE TRUCK HAS 28,040 MILES ON IT NOW STILL UNDER THE 30,000 MILE WARRIANTY. I BELEIVE THIS TO BE A PROBLEM INHERIT TO THE TRUCK DESIGN.*AK