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2002 Dodge RAM Quad Cab

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

156 reports with mileage · 50 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Structure. Review the 68 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

9 crash reports4 fire reports8 injury reports

Structure complaints

68 reports
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77,000 miles · Jul 17, 2008
Structure

THE DASHBOARD ON MY 2002 DODGE RAM 1500 PICKUP IS CRACKED IN MULTIPLE PLACES AND SOME OF THE GRILL PIECES THAT COVER THE DEFROSTER DUCTS HAVE FALLEN INTO THE DUCTS. THE TRUCK IS ONLY 5 YEARS OLD AND I AM THE ONLY OWNER. I HAVE FRIENDS THAT HAVE FORDS AND CHEVY'S FROM THE SAME YEAR OR EARLIER AND THEIR DASHBOARD ISN'T CRACKING…

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THE DASHBOARD ON MY 2002 DODGE RAM 1500 PICKUP IS CRACKED IN MULTIPLE PLACES AND SOME OF THE GRILL PIECES THAT COVER THE DEFROSTER DUCTS HAVE FALLEN INTO THE DUCTS. THE TRUCK IS ONLY 5 YEARS OLD AND I AM THE ONLY OWNER. I HAVE FRIENDS THAT HAVE FORDS AND CHEVY'S FROM THE SAME YEAR OR EARLIER AND THEIR DASHBOARD ISN'T CRACKING IN SUCH A WAY. *TR

NHTSA ODI #10234691

60,000 miles · Jul 14, 2008
Structure

2002 DODGE RAM 1500 4X4 WITH CRACKED DASHBOARD. *TR

NHTSA ODI #10234236

65,000 miles · Jun 25, 2008
Structure

DASHBOARD CRACKS - SMALL CRACK APPROX. 1INCH, 1 YR. AGO. AND NOW, 4 LARGE CRACKS, 2 ON THE PASS. SIDE AND THE OTHER 2 AT THE CENTER OF THE DASH. I PURCHASED THE VEH. BRAND NEW. *TR

NHTSA ODI #10232323

32,000 miles · Apr 23, 2008
Electrical SystemStructure

DASH ON 2002 1500 DODGE QUADCAB BOUGHT NEW IN 2003 HAS BEEN CRACKING FOR MORE THAN 3 YEARS. THE DEALER KNOWS IT IS A PROBLEM BUT THE FACTORY IS IN DENIAL. NOW IT IS CAUSING ELECTRICAL PROBLEM. MY LIGHT HAVE GONE OUT SUDDENLY. MY ALARM WIRING WAS CUT BY THE DASH AND THE ENGINE SHUT OFF. THE SPEAKER HAVE BEEN RUINED. IT IS NOW BEC…

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DASH ON 2002 1500 DODGE QUADCAB BOUGHT NEW IN 2003 HAS BEEN CRACKING FOR MORE THAN 3 YEARS. THE DEALER KNOWS IT IS A PROBLEM BUT THE FACTORY IS IN DENIAL. NOW IT IS CAUSING ELECTRICAL PROBLEM. MY LIGHT HAVE GONE OUT SUDDENLY. MY ALARM WIRING WAS CUT BY THE DASH AND THE ENGINE SHUT OFF. THE SPEAKER HAVE BEEN RUINED. IT IS NOW BECOMING A SAFETY ISSUE. *TR

NHTSA ODI #10225497

105,000 miles · Apr 3, 2008
Structure

2002 DODGE RAM QUAD CAB DASH BOARD IS CRACKED/SPLIT IN 5 OR MORE PLACES. IN OTHER WORDS THE DASH IS DETERIORATING. THE MATERIAL IS APPARENTLY VERY BRITTLE. DODGE TOLD ME IT WOULD COST $1500 TO REPLACE IT WITH THE SAME DASH THAT WOULD CRACK AGAIN IN 5 YEARS. I CALLED DODGE AND WAS TOLD THERE WERE NO REPORTED PROBLEMS AND THEY…

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2002 DODGE RAM QUAD CAB DASH BOARD IS CRACKED/SPLIT IN 5 OR MORE PLACES. IN OTHER WORDS THE DASH IS DETERIORATING. THE MATERIAL IS APPARENTLY VERY BRITTLE. DODGE TOLD ME IT WOULD COST $1500 TO REPLACE IT WITH THE SAME DASH THAT WOULD CRACK AGAIN IN 5 YEARS. I CALLED DODGE AND WAS TOLD THERE WERE NO REPORTED PROBLEMS AND THEY WOULD NOT CONSIDER ANY HELP IN REPLACEMENT OR ADMIT A DESIGN FLAW. OTHER PLACES ARE REPORTING THE ENTIRE DASH IS FALLING IN AND EFFECTING THE ELECTRICAL SYSTEM OPERATION. *TR

NHTSA ODI #10223296

Mileage unknown · Jan 14, 2008
Structure

MULTIPLE DASH CRACKS. *TR

NHTSA ODI #10214852

40,000 miles · Jan 12, 2008
Structure

2002 DODGE RAM 1500 QUAD CAB. SUN VISOR KEEPS FALLING. STARTED OUT NOT GOING UP ALL THE WAY. OVER TIME IT WILL ONLY GO UP PART WAY. *TR

NHTSA ODI #10214618

Mileage unknown · Jan 6, 2008
Structure

THE DASHBOARD IN MY 2002 DODGE RAM 1500 QUAD CAB IS CRACKING. I HAVE HEARD THAT THIS IS A KNOWN PROBLEM IN MANY DODGE TRUCKS AND THAT DAIMLER CHRYSLER IS AWARE OF THIS AND MAY OR MAY NOT ISSUE A RECALL. CHRYSLER NEEDS TO REPLACE THESE DASHBOARDS BEFORE MAJOR MECHANICAL OR ELECTRICAL PROBLEMS OCCUR. THE CRACK IS GETTING BIGGER AL…

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THE DASHBOARD IN MY 2002 DODGE RAM 1500 QUAD CAB IS CRACKING. I HAVE HEARD THAT THIS IS A KNOWN PROBLEM IN MANY DODGE TRUCKS AND THAT DAIMLER CHRYSLER IS AWARE OF THIS AND MAY OR MAY NOT ISSUE A RECALL. CHRYSLER NEEDS TO REPLACE THESE DASHBOARDS BEFORE MAJOR MECHANICAL OR ELECTRICAL PROBLEMS OCCUR. THE CRACK IS GETTING BIGGER ALL THE TIME AND OTHERS ARE STARTING. *TR

NHTSA ODI #10213981

Mileage unknown · Dec 26, 2007
Structure

I OWN A 2002 DODGE RAM TRUCK THAT HAS 63,000 MILES AND THE DASH IS CRACKING ALL AROUND IN DIFFERENT SPOTS. I HAVE READ ON MANY DIFFERENT WEB SITES THAT MY TRUCK IS NOT THE ONLY ONE HAVING THE SAME PROBLEM. I CONTACTED DODGE ABOUT THE PROBLEM AND WAS TOLD THAT THERE WAS NOTHING THAT WAS THEIR RESPONSIBILITY. SO THE NEXT STEP WAS …

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I OWN A 2002 DODGE RAM TRUCK THAT HAS 63,000 MILES AND THE DASH IS CRACKING ALL AROUND IN DIFFERENT SPOTS. I HAVE READ ON MANY DIFFERENT WEB SITES THAT MY TRUCK IS NOT THE ONLY ONE HAVING THE SAME PROBLEM. I CONTACTED DODGE ABOUT THE PROBLEM AND WAS TOLD THAT THERE WAS NOTHING THAT WAS THEIR RESPONSIBILITY. SO THE NEXT STEP WAS TO FILE A COMPLAINT WITH THE SAFERCAR.GOV TO SEE IF THEY WOULD LOOK INTO THE PROBLEM. *TR

NHTSA ODI #10212723

70 miles · Nov 9, 2007
Structure

DASH BOARD CRACKS, REQUESTING A REPLACEMENT AT COMPANY'S COST. *TR

NHTSA ODI #10208531

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE02096 · Rear Axle Failure

Opened Dec 26, 2002 · Closed May 15, 2003

Status: closed (inferred from source dates) · Power Train:axle Assembly; Power Train:driveline:differential Unit

SEE ATTACHED REPORT.

Additional source detail variants (2)

Power Train:axle Assembly

SEE ATTACHED REPORT.

Power Train:driveline:differential Unit

SEE ATTACHED REPORT.