IllustrationCOLLAPSED DASHBOARD. *TR
2002 Dodge RAM Quad Cab
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all RAM Quad Cab years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
340–25K
2925–50K
3950–75K
3375–100K
13100–150K
8150K+
156 reports with mileage · 50 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Structure. Review the 68 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
9 crash reports4 fire reports8 injury reports
Structure complaints
68 reportsDASHBOARD ON MY 2002 DODGE RAM 1500 QUAD CAB SNAPPED IN FOUR PIECES WHILE DRIVING OVER A SPEED BUMP. I SEARCHED FOR A DASHBOARD ON THE INTERNET AND FOUND A LOT OF COMPLAINTS THAT THIS IS HAPPENING TO A LOT OF DODGE VEHICLES, EVEN SOME 2006 MODELS. IT SEEMS THAT THE PLASTIC THAT THEY USED TO MAKE THIS DASHBOARDS ITS NOT DURABLE A…
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DASHBOARD ON MY 2002 DODGE RAM 1500 QUAD CAB SNAPPED IN FOUR PIECES WHILE DRIVING OVER A SPEED BUMP. I SEARCHED FOR A DASHBOARD ON THE INTERNET AND FOUND A LOT OF COMPLAINTS THAT THIS IS HAPPENING TO A LOT OF DODGE VEHICLES, EVEN SOME 2006 MODELS. IT SEEMS THAT THE PLASTIC THAT THEY USED TO MAKE THIS DASHBOARDS ITS NOT DURABLE AT ALL. THOUGHT MAYBE THE SOUTH TEXAS HEAT HAD CAUSED THE DASH TO WEAKEN, BUT HAVE ALSO FOUND OUT ITS HAPPENING IN A LOT OF DIFFERENT ZIP CODES. THERE IS SOME VEHICLES THAT HAVE HOLES ON THE DASH THAT ARE IN 18IN IN DIAMETER, I HAVE BECOME VERY CONCERNED ABOUT THIS ISSUE, AND HAVE CONTACTED CHRYSLER WITH NO SUCCESS ON EVEN TAKING A LOOK AT WHAT HAPPENED TO MY VEHICLE, THEY ARE APPARENTLY NOT DOING ANYTHING ABOUT IT. I THINK WITH A CRASH AND THESE DASHBOARDS BREAKING, THE PIECES ARE SHARP AND THE AIRBAG DEPLOYING IT CAN CAUSE A MUCH LARGER DAMAGE, ALSO WITH THE HOLES ON THE DASH IT EXPOSES THE WIRING AND ELECTRONIC PARTS TO THE INTENSE HEAT THE CAN CAUSE IT TO OVERHEAT ANT CATCH ON FIRE OR MALFUNCTION OF OTHER ELECTRONIC PARTS, I DON'T KNOW IF I AM THE ONLY ONE COMPLAINING TO YOU GUYS ABOUT THIS, BUT SOMETHING HAS TO BE DONE, PLEASE INVESTIGATE BEFORE SOMETHING TRAGIC HAPPENS WHEN ONE OF THESE VEHICLES PARTICIPATES ON A ACCIDENT, I FEAR FOR MY SAFETY AND MY PASSENGERS. *TR
DODGE RAM 1500 2002 MODEL DASH BOARD FALLING APART SO BAD IT IS NOW CRACKING AROUND THE AIR BAG AREA I FEEL THIS IS A SAFETY HAZARD AND DODGE SHOULD REPLACE THIS DASH BEFORE AN ACCIDENT OCCURS AND SOMEONE GET HURT BECAUSE OF SHARP EDGES AROUND THE DASH FROM FALLING APART. *TR
I HAVE A 2002 DODGE 1500 PICKUP TRUCK. IT HAS APPROXIMATELY 30,000 MILES AND HAS ALWAYS BEEN GARAGED. IT IS IN LIKE NEW CONDITION EXCEPT FOR THE DASH BOARD WHICH HAS RECENTLY FORMED MANY HAIRLINE CRACKS. I HAVE BEEN READING ON LINE, MOTOR TREND THREAD, THAT THIS IS AN APPARENT PROBLEM WITH THESE VEHICLES AND CAN DEVELOP INTO GRA…
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I HAVE A 2002 DODGE 1500 PICKUP TRUCK. IT HAS APPROXIMATELY 30,000 MILES AND HAS ALWAYS BEEN GARAGED. IT IS IN LIKE NEW CONDITION EXCEPT FOR THE DASH BOARD WHICH HAS RECENTLY FORMED MANY HAIRLINE CRACKS. I HAVE BEEN READING ON LINE, MOTOR TREND THREAD, THAT THIS IS AN APPARENT PROBLEM WITH THESE VEHICLES AND CAN DEVELOP INTO GRAVE SAFETY ISSUES. IN FACT THE DASHBOARDS IN SOME VEHICLES HAVE COLLAPSED AND HAVE CAUSED ELECTRIC PROBLEMS. ALSO THE AIRBAGS INTEGRITY IS QUESTIONED. YOU MAY HAVE ALREADY RECEIVED COMPLAINTS FROM OTHER PEOPLE REGARDING THIS ISSUE. I HAVE CONTACTED CHRYSLER/DODGE REGARDING THIS PROBLEM AND HAVE NOT HEARD BACK FROM THEM. PLEASE LET ME KNOW WHAT I CAN DO TO ASSURE MY FAMILIES SAFETY? OUTSIDE OF NOT DRIVING THE TRUCK I AM UNSURE WHAT ELSE TO DO? *TR
MANY CRACKS ON DASHBOARD WHICH COULD CAUSE SAFETY ISSUE IF AIRBAG IS DEPLOYED. SEARCHING ON INTERNET AND FOUND MANY CUSTOMERS WITH SAME ISSUE. ONE FLORIDA TV STATION DID A REPORT ON THIS PROBLEM IN 2007. THERE NEEDS TO BE AN INVESTIGATION SO A RECALL CAN HAPPEN. *TR
2002 DODGE RAM 1500. DASHBOARD IS CRACKED IN MULTIPLE AREAS AND CAVING IN. REPORTED TO DODGE AT 60,000 MILES (NOW 114,000 MILES) DODGE CLAIMED IT WAS NOT COVERED UNDER ANY WARRANTY. NOW THE DASH IS CAVING IN AND PIECES FLY AROUND CABIN WHEN SHARP MOVEMENTS ARE MADE. *TR
THE DASH ON MY 2002 DODGE RAM IS CRACKING FOR NO APPARENT REASON AND DODGE WILL NOT DO ANYTHING ABOUT IT AND THERE ARE PLENTY OF PEOPLE ACROSS THE U.S. HAVING THE SAME TROUBLE. *TR
THE DASHBOARD IN MY 2002 DODGE RAM QUAD CAB PICK UP TRUCK IS FALLING APART. IT IS BREAKING OFF IN LARGE SECTIONS CAUSING THE WIRES TO BE EXPOSED. THE COST TO REPAIR IT APX. 2000 DOLLARS. I HAVE SEEN NUMEROUS COMPLAINTS ABOUT THIS. WHY IS DODGE NOT BEING HELD RESPONSIBLE FOR A RECALL ON THIS ?????? *TR
DASH CRACKED. *TR
THIS 6 YEAR OLD DODGE TRUCK HAS DEVELOPED THREE CRACKS IN THE DASHBOARD THAT RUN FROM THE FRONT TO THE BACK. I BELIEVE THAT THE FUNCTION OF MY AIR BAGS MAY BE AFFECTED IN A CRASH DUE TO THESE CRACKS. DODGE HAS INDICATED THAT THERE IS NO DEFECT IN THIS PART AND I AM RESPONSIBLE FOR ANY AND ALL REPAIRS. *TR
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE02096 · Rear Axle Failure
Opened Dec 26, 2002 · Closed May 15, 2003
Status: closed (inferred from source dates) · Power Train:axle Assembly; Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
Additional source detail variants (2)
Power Train:axle Assembly
SEE ATTACHED REPORT.
Power Train:driveline:differential Unit
SEE ATTACHED REPORT.