Illustration2002 DODGE RAM 1500 QUAD CAB PU. CRACKED DASHBOARD. SHARP EDGES COULD BE A SERIOUS ISSUE. ALSO, THE SUN VISORS FALL DOWN UNEXPECTEDLY CAUSING TEMPORARY LIMITED VISIBILITY. *TR
2002 Dodge RAM Quad Cab
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all RAM Quad Cab years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
340–25K
2925–50K
3950–75K
3375–100K
13100–150K
8150K+
156 reports with mileage · 50 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Structure. Review the 68 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
9 crash reports4 fire reports8 injury reports
Structure complaints
68 reports2002 DODGE QUAD CAB 1500 THE DASH IS FALLING APART. IT HAS SEVERAL CRACKS AND THE VENTS GRATES ARE FALLING CREATING JAGGED EDGES WHICH COULD EFFECT AIR BAG SAFETY AND POTENTIAL WIRING DAMAGE. *TR
THE DASH ON MY 2002 DODGE RAM 1500 IS CRACKING AND FALLING APART. THIS IS A SERIOUS SAFETY HAZARD IF THE TRUCK IS IN AN ACCIDENT, SHARP PIECES OF PLASTIC COULD INJURY PEOPLE IN THE TRUCK AND INTERFERE WITH THE AIRBAGS. THERE ARE HUNDREDS OF OTHER REPORTS JUST LIKE MINE ON THE INTERNET BUT DODGE WILL NOT DO ANYTHING ABOUT IT BUT …
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THE DASH ON MY 2002 DODGE RAM 1500 IS CRACKING AND FALLING APART. THIS IS A SERIOUS SAFETY HAZARD IF THE TRUCK IS IN AN ACCIDENT, SHARP PIECES OF PLASTIC COULD INJURY PEOPLE IN THE TRUCK AND INTERFERE WITH THE AIRBAGS. THERE ARE HUNDREDS OF OTHER REPORTS JUST LIKE MINE ON THE INTERNET BUT DODGE WILL NOT DO ANYTHING ABOUT IT BUT CHARGE THE CUSTOMER APPROXIMATELY $800.00 TO REPLACE IT. *TR
2002 DODGE RAM 1500 . CRACKED DASHBOARD . DASH IS CRACKING SO BAD THAT IT IS STARTING TO GET HOLES . FALLING PLASTIC WITH JAGGED EDGES . EXPOSING WIRES THAT COULD POSSIBLE CAUSE SHORTS OR FIRES . *TR
I OWN A '02 DODGE RAM 1500 QUAD CAB. DASH IS CRACKING WHILE DRIVING, ONCE I HIT A POT HOLE, A PIECE FLEW OFF AND HIT ME IN THE FACE. I WAS LUCKY THAT NO ONE WAS TRAVELING FROM THE OTHER DIRECTION. I COULD HAVE BEEN IN A HEAD ON COLLISION BECAUSE I JERK THE WHEEL TO THE LEFT WHEN THE PIECE HIT ME UNDER MY RIGHT EYE. I AM CONCER…
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I OWN A '02 DODGE RAM 1500 QUAD CAB. DASH IS CRACKING WHILE DRIVING, ONCE I HIT A POT HOLE, A PIECE FLEW OFF AND HIT ME IN THE FACE. I WAS LUCKY THAT NO ONE WAS TRAVELING FROM THE OTHER DIRECTION. I COULD HAVE BEEN IN A HEAD ON COLLISION BECAUSE I JERK THE WHEEL TO THE LEFT WHEN THE PIECE HIT ME UNDER MY RIGHT EYE. I AM CONCERN THAT THIS IS A SAFETY HAZARD THAN A COSMETIC PROBLEM. I BOUGHT A DASH COVER SO I WOULD NOT GET HIT AGAIN, BUT THE WEIGHT SEEMS TO HAVE ACCELERATED THE CRACKING. THE DASH PART COST OVER $700 AND IS MADE OF THE SAME MATERIAL AND THE PROCESS WILL REPEAT. THIS IS A SAFETY ISSUE!! PLEASE LOOK INTO THIS PROBLEM, THANK YOU. *TR
I HAVE A 2002 QUAD CAB 1500 AND THE DASH HAS CRACKED IN SEVERAL PLACES. I NOW HAS A CRACK ALL THE WAY ACROSS THE DASH.(WINDSHIELD TO THE GLOVE BOX) I OWN A 1973 DODGE DART AND THE DASH IS PERFECT. WHAT IS GOING ON WITH MY 2002 DODGE 1500? *TR
TOP OF DASH IS CRACKING IN NUMEROUS PLACES AROUND THE DEFROSTER OPENINGS. THIS LEAVES NUMEROUS SHARP EDGES ON TOP OF THE DASH. *TR
DASH STARTED CRACKING AT 30,000 MILES. DEALERSHIP REFUSE TO REPAIR SAID IT WAS MY FAULT. TEXAS HEAT. THE DASH MATERIAL IS LITERALLY DISINTEGRATING. MATERIAL IS DEFECTIVE, HAVE OTHER DODGE VEHICLES THAT ARE OLDER AND NOTHING WRONG WITH THEM AND THEY ARE OLDER AND WERE NEVER KEPT IN GARAGE. *TR
2002 DODGE RAM 1500 QUAD CAB, DASHBOARD IS CRACKING FOR NO SPECIFIC REASON. CRACKS ARE NOT JUST SUPERFICIAL BUT RATHER COMPLETELY THROUGH THE DASHBOARD STRUCTURE AND THEREFORE SHOULD BE CONSIDERED A SAFETY HAZARD TO OCCUPANTS. PIECES OF THE DASH COULD BECOME PROJECTILES IN THE EVENT OF AN EMERGENCY STOP OR IF INVOLVED IN A COLLI…
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2002 DODGE RAM 1500 QUAD CAB, DASHBOARD IS CRACKING FOR NO SPECIFIC REASON. CRACKS ARE NOT JUST SUPERFICIAL BUT RATHER COMPLETELY THROUGH THE DASHBOARD STRUCTURE AND THEREFORE SHOULD BE CONSIDERED A SAFETY HAZARD TO OCCUPANTS. PIECES OF THE DASH COULD BECOME PROJECTILES IN THE EVENT OF AN EMERGENCY STOP OR IF INVOLVED IN A COLLISION. THERE IS NO SUBSTRUCTURE TO STOP PIECES OF THE DASH FROM FALLING INTO THE INTERIOR WORKINGS OF THE CAB AND PERHAPS CAUSING INSTRUMENT FAILURE, FIRES ETC. THIS DEFAULT NEEDS TO BE ADDRESSED BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. *TR
2002 DODGE RAM 1500 QUAD CAB, DASHBOARD IS CRACKING FOR NO SPECIFIC REASON. CRACKS ARE NOT JUST SUPERFICIAL BUT RATHER COMPLETELY THROUGH THE DASHBOARD STRUCTURE AND THEREFORE SHOULD BE CONSIDERED A SAFETY HAZARD TO OCCUPANTS. PIECES OF THE DASH COULD BECOME PROJECTILES IN THE EVENT OF AN EMERGENCY STOP OR IF INVOLVED IN A COL…
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2002 DODGE RAM 1500 QUAD CAB, DASHBOARD IS CRACKING FOR NO SPECIFIC REASON. CRACKS ARE NOT JUST SUPERFICIAL BUT RATHER COMPLETELY THROUGH THE DASHBOARD STRUCTURE AND THEREFORE SHOULD BE CONSIDERED A SAFETY HAZARD TO OCCUPANTS. PIECES OF THE DASH COULD BECOME PROJECTILES IN THE EVENT OF AN EMERGENCY STOP OR IF INVOLVED IN A COLLISION. THERE IS NO SUBSTRUCTURE TO STOP PIECES OF THE DASH FROM FALLING INTO THE INTERIOR WORKINGS OF THE CAB AND PERHAPS CAUSING INSTRUMENT FAILURE, FIRES ETC. THIS DEFAULT NEEDS TO BE ADDRESSED BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. *TR
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE02096 · Rear Axle Failure
Opened Dec 26, 2002 · Closed May 15, 2003
Status: closed (inferred from source dates) · Power Train:axle Assembly; Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
Additional source detail variants (2)
Power Train:axle Assembly
SEE ATTACHED REPORT.
Power Train:driveline:differential Unit
SEE ATTACHED REPORT.