2002 Dodge RAM Quad Cab

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THERE WAS A STRONG ODOR OF GASOLINE PRESENT. UPON INITIAL INSPECTION, NO LEAKS WERE DETECTED. THE CONTACT ALERTED THE DEALER WHO INSTRUCTED THE CONTACT TO START THE ENGINE AND UPON DOING SO, FLAMES ERUPTED FROM THE ENGINE COMPARTMENT. THE FIRE QUICKLY SPREAD CONSUMING THE VEHICLE. NO INJURIES WERE SUSTAINED, BUT THE VEHICLE WAS A TOTAL LOSS. THE FIRE DEPARTMENT WAS ALERTED, AND EXTINGUISHED THE FLAMES. THE POLICE WERE ON THE SCENE AND A REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO THE DEALER, WHERE A FACTORY REPRESENTATIVE INSPECTED THE VEHICLE. THE FINDINGS OF THE INSPECTION WERE NOT DIVULGED. THE MANUFACTURER WAS NOTIFIED.

DT: CONTACT STATES THE CHECK ENGINE LIGHT KEEPS COMING ON DUE TO THE TRANSFER PUMP AND DIESEL INJECTOR PUMP MALFUNCTIONING. HE CONTACTED THE LOCAL DEALERSHIP, AND THEY TOLD HIM TO WAIT UNTIL THE LIGHT COMES ON AGAIN, AND THEN BRING THE VEHICLE TO DEALER TO BE CHECKED. THE CONTACT NEVER KNOWS WHEN THE LIGHT WILL COME ON, AND DOES NOT WANT TO BE STRANDED IN A DANGEROUS SITUATION. HE HAS NOT CONTACTED THE MANUFACTURER. *AK

AT 42000 MILES THE OIL PRESSURE GAUGE STARTED DROPPING AT THE TOP OF A HILL. IN LESS THEN A MINUTES THE TRUCK SHUT ITSELF DOWN. I DRIFTED DOWN THE HILL AND TRIED TO START IT. THERE WAS NO RESPONSE. I CALLED THE DEALER AND HAD IT TOWED. THEY REQUESTED ALL RECEIPTS FOR OIL CHANGES AND ORDERED A NEW ENGINE. THEY HAD SAID THAT THIER MECHANIC PUT A BREAKER BAR ON IT AND COULDN'T MOVE THE ENGINE. IT HAD SEIZED. WHEN THE NEW ENGINE ARRIVED A WEEK LATER THE MECHANIC WENT OUT TO PULL IT IN TO SWAP ENGINES. HE FORGOT AND TRIED TO START IT AND IT STARTED RIGHT UP. THEY CALLED ME AND TOLD ME TO PICK IT UP THAT THERE WAS NOTHING WRONG WITH IT. AT 52000 MILES MY ENGINE BEGAN KNOCKING. I TOOK IT TO THE DEALERSHIP GARAGE. BEFORE EVEN TOUCHING THE VEHICLE THE GARAGE REQUISTED ALL OIL CHANGE RECEIPTS. WHICH I SUPPLIED TO THEM. AFTER REMOVING THE OIL PAN THE SERVICE MANAGER INFORMED ME THAT THERE WERE PIECES OF BEARINGS IN THE OIL PAN AND THAT THE ENGINE HAD TO BE REPLACED FOR "AROUND" $5200. HE THEN STATED THAT MY EXTENDED WARRANTY WOULD NOT COVER IT DUE TO SLUDGE IN THE BOTTOM OF THE OIL PAN. HE BELIEVED THE OIL TO BE CHANGED "INCORRECTLY".

2002 DODGE RAM 4WD 4 DOOR CURRENTLY ON THIRD ENGINE AFTER 2 DRIVE TRAIN FAILURES. TODAY THE ENGINE BEGAN MAKING THUDDING NOISES, THE VEHICLE BUCKED AND THE ENGINE LIGHT WAS BLINKING. FURTHER, WHEN THE FRONT TIRE HITS A SMALL POT HOLE OR OTHER ROAD DEFORMITY, THE VEHICLE ABRUPTLY VEERS REQUIRING DRASTIC COUNTER STEERING TO CORRECT, OFTEN NEARLY OUT OF CONTROL. REPEATED ATTEMPTS TO INFORM DAIMLER-CHRYSLER CORP. HAVE MET WITH INDIFFERENCE AND FAILURE TO ACKNOWLEDGE PROBLEM EXISTS. I AM CONCERNED FOR MY SAFETY AS WELL AS MY FAMILY'S SAFETY WHENEVER I DRIVE THIS VEHICLE. KEITH BILLS.*AK

PURCHASED 2002 QUAD CAB WITH 23 MILES FORM TURLOCK AUTO PLAZA IN APRIL 2002, STARTED NOTICING PROBLEMS RIGHT AWAY, DOOR LOCKS NOT UNLOCKING, WINDOWS NOT OPERATING, ENGINE STALLING, TRANSMISSION SLIPPING, RADIO INTERMITTANTLY WORKING, ETC... VISITED 3 LOCAL DEALERSHIPS. FINAL DIAGNOSIS "GREMLINS" ??? CANNOT DUPLICATE PROBLEM . EVEN THOUGH THEY THEMSELVES NOTED THE TRANSMISSION SLIPPING. ON AUGUST 27, 2004 ENGINE "BLEW UP", ON A MAJOR MOUNTAINOUS HIGHWAY IN THE SLOW LANE, VEHICLE WAS TOWED TO TURLOCK DODGE. SERVICE ADVISOR STATED THE VEHICLE WOULD BE COVERED UNDER WARRANTY AS LONG AS THERE WERE NO MODIFICATIONS TO THE VEHICLE. ON SEVERAL OCCASIONS IT WAS STATED THE VEHICLE WOULD BE COVERED AND PARTS WERE ORDERED. HOWEVER WHEN THE REGIONAL REP FOR DAIMLER CHRYSLER WENT TO SEE THE VEHICLE. HE DENIED ON GROUNDS THAT OIL SLUDGE WAS PRESENT AND STATED AN ENGINE CAN'T DO THAT ACCORDING TO TURLOCK DODGE MECHANIC?, EVENTHOUGH THE TRUCK WAS SITTING IN A PUDDLE OF NORMAL LOOKING OIL. AND THE SLUDGE WAS ONLY IN THE PAN. REP REFUSES TO CONTACT US, TO TELL US WHY HES REFUSING ON GROUNDS OF SLUDGE. CONSIDERING THIS CAN HAPPEN WHEN CRANK BEARINGS GO OUT. WE HAVE BEEN REFUSED BY DAIMLER CHRYSLER,AND THE DEALERSHIP TO COVER UNDER WARRANTY EVEN THOUGH WE HAVE NOT REACHED OUR WARRANTY LIMIT. ALSO BE AWARE AS OF 2002 DAIMLER CHRSYLER IS NO LONGER PARTICIPATING IN THE LEMON LAW PROGRAM.*AK

I HAVE 2002 RAM 2 WHEEL DRIVE WITH A HIGH OUTPUT TURBO DIESEL. THE CHECK ENGINE LIGHT CAME ON AT 23300 MILE, IT USED 14 GALLONS OF DIELS TO GO 56 MILES. WHEN I TOOK IT TO THE DEALER THEY SAYED THE FUEL INJECTOR PUMP WAS BAD AND IT WILL BE FIXED FREE UNDER WARRANTY. THE ONLY OTHER COMPLAINT IS THAT THE DOORS WHISLE AND IT IS BEING LOOKED AT BY CONSUMER AFFAIRS TO BE FIXED.*AK

HAVE OWNED 02 RAM 1500 QUAD CAB SHORT BED FOR OVER A YEAR NOW. AFTER PURCHASING IN AUG 02 HAD IMMEDIATE PROBLEMS WITH FRONT END VIBRATION/SKIP. DEALERSHIP REPLACED 3 SETS OF RIMS AND 4 SETS OF TIRES, SKIP SEAMS TO BE GONE. HOWEVER, CONTINUE TO HAVE VIBRATION/SHAKE AT 40 MPH AND ABOVE, SEEMS AS IF IT IS A DRIVE TRAIN OR ENGINE PROBLEM BUT MILTON DODGE IN MILTON FLORIDA STATES THERE IS NO PROBLEM. IF A WATER BOTTLE IS SITTING IN THE CUP HOLDER YOU CAN REALLY TELL HAD BAD THE TRUCK VIBRATES/SHAKES. HAVE OVER 12 DEALER SERVICE INVOICES WHERE THEY HAVE TRIED TO CORRECT WITH NO SUCCESS. *PH