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2002 Dodge RAM Quad Cab

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

156 reports with mileage · 50 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Structure. Review the 68 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

9 crash reports4 fire reports8 injury reports

Electrical System complaints

25 reports
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7,000 miles · Oct 7, 2003
Electrical System

I PURCHASED A 2002 QUAD CAB 4X4 IN FEBRUARY 2002. FROM ABOUT THE THIRD MONTH, AND UNTIL NOW, AT TIMES THE TRUCK WILL SHUT OFF ITSELF, NORMALLY AT A STOP SIGH OR LIGHT. THERE ARE TIMES WHEN THE TRUCK WAS ROLLING TO A STOP THAT IT SHUTS DOWN. THIS SEEMS TO HAPPEN MORE IN COOLER TEMPERATURE. I HAD THE DEALERSHIP CHECK THE TRUCK A…

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I PURCHASED A 2002 QUAD CAB 4X4 IN FEBRUARY 2002. FROM ABOUT THE THIRD MONTH, AND UNTIL NOW, AT TIMES THE TRUCK WILL SHUT OFF ITSELF, NORMALLY AT A STOP SIGH OR LIGHT. THERE ARE TIMES WHEN THE TRUCK WAS ROLLING TO A STOP THAT IT SHUTS DOWN. THIS SEEMS TO HAPPEN MORE IN COOLER TEMPERATURE. I HAD THE DEALERSHIP CHECK THE TRUCK APPROXIMATELY 10 TIMES FOR THIS CONDITION AND THEY SAY NOTHING AND THEY CANT DUPLICATE THE PROBLEM. THEN THEY INSTALLED A VDAQ SYSTEM (THE ONLY ONE IN THIS COUNTRY) TO MONITOR THE COMPUTER AND BE MONITORED BY CHRYSLER 24HRS A DAY 7 DAYS A WEEK. ABOUT 3 WEEKS AGO I GET A CALL FROM THE SERVICE WRITER, ROB, ASKING ME IF ON THE 25 AND 26 OF AUGUST IF I HAD STARTED AND TURNED OFF THE TRUCK 6 TIMES IN 15 MINUTES ON THOSE TWO DAYS. THOSE WERE WORK DAYS SO THE TRUCK WAS PARKED. AFTER THE LAST TIME IT STALLED ON SEPTEMBER. 25 I WAITED TO HEAR FROM CHRYSLER, NO CALL. ON MONDAY THE 29TH I CALLED ROB AT SERVICE AND ASKED HIM IF HE HAD HEARD FROM CHRYSLER. HE SAID THAT THE LAST HE HEARD THEY WANTED ME TO TAKE THE TRUCK IN TO REMOVE THE MONITORING DEVICE, I TOLD HIM THEY COULD HAVE THE WHOLE STINKING TRUCK BACK. I ALSO HAVE A BELL THAT SOUNDS WITH A LIGHT ON THE DASH THAT COMES ON THEN SHUTS OFF. THIS LEMON DODGE WILL BE THE LAST DODGE I WILL EVER OWN. *LA

NHTSA ODI #10041392

14,440 miles · Sep 3, 2003
Electrical SystemEngine And Engine CoolingFuel System, Gasoline

I HAVE HAD MY DODGE RAM QUAD CAB IN FOR SERVICE OVER 15 TIMES FOR RUST, WIRING, TWO RECALLS, ENGINE LIGHTS, BAD GAS CAP, BAD STEERING WHEEL, AND LIST CONTINUES....*AK

NHTSA ODI #10037162

600 miles · Aug 8, 2003
Electrical System

2002 DODGE RAM 1500 4.7L TRUCK WILL INTERMITTENLY STALL OR HAVE ROUGH IDLE AT STOP,ALSO WHILE DRIVING THE BRAKE AND ABS LIGHT WILL FLASH. DEALER SAYS THEY CANNOT DUPLICATE THE PROBLEM AND REFUSE TO FIX

NHTSA ODI #10031128

3,364 miles · Mar 8, 2003
Electrical System

CHECK ENGINE LIGHT APPT. 02/20/03 REY M 03/06/03 CALLED ME. 4:30 + - PM ABOUT PART 4 CLUSTER , ARRIVED 11:15 AM 02/07/03 ASKED 4 BILL BOYD, SERVICE DIR. STATES U WILL B TAKEN CARE OFF. JIMMY LAWRENCE CALLED IN, GENERAL. SALES MANAGER. DOESN'T LIKE MY REACTION, STORMS OUT TO SEE BILL B, WHILE MY RAM IS BEING APPRAISED FOR V…

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CHECK ENGINE LIGHT APPT. 02/20/03 REY M 03/06/03 CALLED ME. 4:30 + - PM ABOUT PART 4 CLUSTER , ARRIVED 11:15 AM 02/07/03 ASKED 4 BILL BOYD, SERVICE DIR. STATES U WILL B TAKEN CARE OFF. JIMMY LAWRENCE CALLED IN, GENERAL. SALES MANAGER. DOESN'T LIKE MY REACTION, STORMS OUT TO SEE BILL B, WHILE MY RAM IS BEING APPRAISED FOR VALUE, NEW CREDIT FORM IS BROUGHT OUT BY ART AGGUIRRE, SALES AGENT STATES HE NEEDS TO CHECK MY CREDIT TO SEE WHAT KIND OF INTEREST RATES I CAN GET, I STATE I'M NOT HERE TO DO ANOTHER APP GETS ME TO SEE JIMMY, I TELL HIM I'M DRIVING A RENTAL MORE THAN MY OWN, I MENTION YOU HAVE BEEN PAYING FOR A RENTAL AND STATES HE DIDN'T CARE, DEALERSHIP SPENDS THOUSANDS OF DOLLARS ON RENTALS, AND THAT I WAS CRAZY IF I THOUGHT I WAS GOING TO GET ANOTHER VEHICLE. IT'S ONLY A BULB HE SAYS, AND IF THE VEHICLE IS DRIVABLE YOU DRIVE IT! WOW! AND THREATENS TO CALL POLICE TO ESCORT ME OUT, ART AND I GO TO BILL, WHICH IS ALSO UPSET STATES I 'M NOT GOING TO GIVE YOU ANOTHER VEHICLE, MY WIFE IS CRYING, SHE'S UPSET AND I'M UP SET. I TOLD BILL YOU TOLD ME YOU WERE GOING TO CALL A CHRYSLER REP. AND NOTIFY ME FOR A MEETING . MY TIME'S VALUABLE AND I NEED A DEPENDABLE VEHICLE, IN TIME HE REACTED BETTER, I'VE BEEN HERE #'S X"S AND SPEND 4 - 6 HRS HERE. I DON'T LIKE IT. I SHOULD BE HERE FOR REGULAR. SERVICE ONLY. MY RAM HAS BEEN HERE 4 #'S CHECK ENGINE LIGHT, ALIGNMENT (PULLING LIGHT) DOORS ADJUSTED., WIRING TO TCM, CONNECTION TO PCM, COMPUTER CHANGED, LET US DO PILOT TESTING, RIGHT FRONT HAS BEEN HIT/SCRAPED, NOW A PART FOUR CLUSTER, NOT TO FUEL UP W/ENGINE ON, PUT BEST MECHANIC THIS TIME. NOW DRIVING A RENTAL AGAIN 02/20/03 TO PRESENT TIME, LEFT W/ WIFE CRYING 5 HRS LATER. I HAVE TO PICK UP MY SON FROM SCHOOL & I"M OUT OF TOWN. IT HURT TO SEE MY WIFE IN THAT CONDITION, AND FOR AGENTS TO TELL ME THERE IS NOTHING I CAN DO! BILL B. STATED B-4 WE LEFT THAT HE WILL CALL CHRYSLER, AND WOULD CONTACT US LATER. *NLM

NHTSA ODI #10010136

2,890 miles · Mar 8, 2003
Electrical SystemPower Train

CHECK ENGINE LIGHT COMES ON -- RAN ON DRB III FOUND DIAGNOSTIC TROUBLE CODES"S SET FOR NO COMMUNICATION FROM TCM TO PCM CALLED TEC LINE WAS TOLD TO REPLACE PCM RESET VALUES ROAD TESTED VEHICLE-- MOD PO 8035029 * (1) WAS TOLD WIRE CONNECT TCM * (2) REPLACED PCM -- RENTAL01/22/03 - 02/06/03. *NLM

NHTSA ODI #10010134

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE02096 · Rear Axle Failure

Opened Dec 26, 2002 · Closed May 15, 2003

Status: closed (inferred from source dates) · Power Train:axle Assembly; Power Train:driveline:differential Unit

SEE ATTACHED REPORT.

Additional source detail variants (2)

Power Train:axle Assembly

SEE ATTACHED REPORT.

Power Train:driveline:differential Unit

SEE ATTACHED REPORT.