BOUGHT A 2001 DODGE QUAD CAB SPORT 4X4 IN 2003. THE DASH HAD A SMALL CRACK ON THE DRIVERS SIDE AT TIME OF PURCHASE. THE CRACK SPREAD RAPIDLY TO ALL AREAS OF THE DASHBOARD. I USED PROTECTANTS, ADHESIVES AND DASHBOARD SHADES AND A DASH PAD TO PREVENT FURTHER SPREAD TO NO AVAIL. DURING ONE EVENING TRIP,I HIT A BUMP IN THE ROAD AN…
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BOUGHT A 2001 DODGE QUAD CAB SPORT 4X4 IN 2003. THE DASH HAD A SMALL CRACK ON THE DRIVERS SIDE AT TIME OF PURCHASE. THE CRACK SPREAD RAPIDLY TO ALL AREAS OF THE DASHBOARD. I USED PROTECTANTS, ADHESIVES AND DASHBOARD SHADES AND A DASH PAD TO PREVENT FURTHER SPREAD TO NO AVAIL. DURING ONE EVENING TRIP,I HIT A BUMP IN THE ROAD AND THE ENTIRE DASH CAVED IN CAUSING THE INSTRUMENT CLUSTER TO LOSE LIGHTING. I HAD TO COLLECT ALL THE EXTREMELY SHARP SHARDS OF PLASTIC OUT OF THE DASHBOARD RECESS TO LOOK FOR THE PROBLEM. IT WAS DURING THIS INCIDENT THAT A EXTREMELY SHARP PIECE OF PLASTIC CUT DEEP INTO MY RIGHT HAND. I SHOULD HAVE GOTTEN STITCHES, BUT USED GAUZE AND WRAP UNTIL HEALED. WHAT WOULD HAVE HAPPENED IF THE AIRBAG WAS DEPLOYED WITH LOOSE PLASTIC PARTS FLYING ALL OVER THE PLACE? SURVIVE THE CRASH AND THEN DIE FROM MASSIVE LACERATIONS FROM BROKEN DASH PIECES? I CONTACTED MULTIPLE LOCAL DODGE DEALERS AND WAS TOLD THAT THEY KNEW AND CORPORATE KNEW OF THE PROBLEM, BUT THEY WOULD NOT REPLACE IT BECAUSE DODGE CORPORATE WOULD NOT AUTHORIZE OR PAY FOR THE OBVIOUS MANUFACTURING DEFECT. I PROBABLY WILL NEVER BUY A DODGE AGAIN. DODGE KNEW THIS WAS A BIG PROBLEM, BUT DID AND STILL DOES NOT CARE. ALMOST EVERY DODGE I'VE SEEN WITHIN THE 2000-2003 YEARS HAS THIS BLARING PROBLEM. SOME HAVE REPLACED THE DASH WITH AFTERMARKET PARTS OR JUST TRY TO COVER IT UP WITH DASH PADS OR MATS. DOES THE NHTSA CARE? HAS THIS MASSIVE ISSUE EVEN LOOKED INTO? *TR
IN TRAFFIC GOING DOWN THE ROAD AT 65 MPH, THE DASHBOARD CAVED IN. LOOSE PIECES EVERYWHERE. I DIDN'T KNOW IF THIS HAD AFFECTED THE ELECTRONICS OR NOT AT THE TIME. I JUST HAD TO PULL OVER AND CUT THROUGH THREE LANES OF TRAFFIC. LUCKILY SO FAR, JUST SOME MINOR ELECTRICAL PROBLEMS HERE AND THERE. I AM SCARED THIS WILL AFFECT THE AIR…
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IN TRAFFIC GOING DOWN THE ROAD AT 65 MPH, THE DASHBOARD CAVED IN. LOOSE PIECES EVERYWHERE. I DIDN'T KNOW IF THIS HAD AFFECTED THE ELECTRONICS OR NOT AT THE TIME. I JUST HAD TO PULL OVER AND CUT THROUGH THREE LANES OF TRAFFIC. LUCKILY SO FAR, JUST SOME MINOR ELECTRICAL PROBLEMS HERE AND THERE. I AM SCARED THIS WILL AFFECT THE AIRBAG SYSTEM LATER ON. DODGE SAYS THERE IS NO RECALL ON THIS. VERY UNFORTUNATE, LAST DODGE I WILL EVER OWN. *TR
NHTSA ODI #10593011
8,000 miles · Oct 10, 2013
Structure
DRIVING ON PUBLIC STREETS HIS A SMALL POT HOLE, THE DASHBOARD BROKE AND THE BEZEL FELL OFF CAUSING A DRIVING HAZARD. *TR
NHTSA ODI #10547523
95,213 miles · Jul 12, 2012
Structure
DASH BOARD HAS MULTIPLE CRACKS AND HAS SUNKEN IN. *TR
NHTSA ODI #10465374
Mileage unknown · Jun 18, 2012
Structure
AFTER SEVERAL YEARS OF DASH CRACKING, THE DASH CAP FINALLY GAVE UP AFTER HITTING SMALL BUMP ON THE ROAD. SEVERAL PIECES HIT PASSENGERS FACE. NOTHING SERIOUS HAPPENED BUT ENOUGH TO CONCLUDE THAT IT POSSES A SAFETY THREAD AND DASH BOARD SHOULD BE REPLACED BY DODGE. *TR
NHTSA ODI #10462173
36,000 miles · Jun 11, 2012
Structure
WENT OUT TO USE MY TRUCK THIS AFTERNOON, AND NOTICED MY DASHBOARD HAD TWO LARGE CRACKS COMPLETELY THROUGH THE PLASTIC, THE CRACKS GO FROM THE WINDSHIELD AND WRAP ALL THE AROUND TO THE GLOVE BOX. EACH CRACK IS ON EITHER END OF THE GLOVE BOX... *TR
NHTSA ODI #10461275
Mileage unknown · Feb 19, 2012
Structure
DASHBOARD CRACKIN I KNOW OTHER 01 RAMS DOING THE SAME THING THIS IS SAFETY CONCERN AS COULD PREMATURELY DEPLOY AIRBAGS...DODGE NEEDS TO RECALLS THIS ISSUE. *TR
NHTSA ODI #10448456
80,000 miles · Aug 25, 2011
Structure
THE DASHBOARD IN OUR 2001 DODGE RAM TRUCK HAS A HUGE CRACK IN IT. IT HAS BEEN THERE FOR SEVERAL YEARS. THERE HAS BEEN NOTHING DONE THUS FAR TO REPAIR THIS. *TR
NHTSA ODI #10421433
44,000 miles · Aug 15, 2011
Structure
MY 2001 DODGE RAM QUAD CAB 1500 4X4 HAS ENTIRE DASHBOARD CRACKING UP AND FALLING INTO THE INSTRUMENT AREA UNDER THE DASH. THIS IS EXPOSING THE LIGHT SENSORS, AIR BAG CONTROLS AND OTHER SAFETY FEATURES TO HARMFUL SUN EXPOSURE. I SEE THAT SEVERAL THOUSAND COSTUMERS HAVE HAD THIS SAME PROBLEM AND NEITHER THE COMPANY OR THE GOVE…
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MY 2001 DODGE RAM QUAD CAB 1500 4X4 HAS ENTIRE DASHBOARD CRACKING UP AND FALLING INTO THE INSTRUMENT AREA UNDER THE DASH. THIS IS EXPOSING THE LIGHT SENSORS, AIR BAG CONTROLS AND OTHER SAFETY FEATURES TO HARMFUL SUN EXPOSURE. I SEE THAT SEVERAL THOUSAND COSTUMERS HAVE HAD THIS SAME PROBLEM AND NEITHER THE COMPANY OR THE GOVERNMENT ARE DOING ANYTHING TO CORRECT THE PROBLEM. *TR
NHTSA ODI #10419438
70,000 miles · Aug 4, 2011
Structure
THE DASH IN MY 2001 DODGE RAM 2500 DIESEL HAS CRACKED IN MANY PLACES. I ALWAYS HAVE USED A WINDSHIELD VISOR. *TR
NHTSA ODI #10417098
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
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