IllustrationTL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) BUT WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2011 Dodge RAM 2500
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2011 Dodge RAM 2500 do not stand out strongly from the model-year median of 275.
About this comparison →How this year compares
Owner complaints by model year
Compare all RAM 2500 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
390–25K
4625–50K
2750–75K
1575–100K
13100–150K
9150K+
149 reports with mileage · 148 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 210 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Suspension. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
3 crash reports6 fire reports3 injury reports
What owners actually said
297 reportsTL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (SUSPENSION) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
CONTACTED LOCAL DODGE DEALERSHIP RELATING TO RECALL NOTICE N49 / NHTSA 13-529 IN JAN. 2014. TODAY 5/8/14 I WAS TOLD THAT IT WOULD BE SEPT. BEFORE THE PART COULD BE REPLACED, IF THEN. CLOSE TO A YEAR AND POSSIBLY LONGER TO REPLACE A PART THAT COULD CAUSE A DEATH IS UNACCEPTABLE. I AM SURE THAT DODGE HAS A SUPPLIER OF THE TIE R…
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CONTACTED LOCAL DODGE DEALERSHIP RELATING TO RECALL NOTICE N49 / NHTSA 13-529 IN JAN. 2014. TODAY 5/8/14 I WAS TOLD THAT IT WOULD BE SEPT. BEFORE THE PART COULD BE REPLACED, IF THEN. CLOSE TO A YEAR AND POSSIBLY LONGER TO REPLACE A PART THAT COULD CAUSE A DEATH IS UNACCEPTABLE. I AM SURE THAT DODGE HAS A SUPPLIER OF THE TIE ROD BALL STUD FOR THE NEW TRUCKS THAT THEY ARE SELLING. PERHAPS THEY COULD STOP PRODUCTION OF THE NEW TRUCK AND HAVE THE MANUFACTURE OF THE BALL STUD RETOOL IN ORDER TO GET ALL THE UNSAFE TRUCKS REPAIRED. BUT, I AM SURE THAT THEIR BEAN COUNTERS WOULD REJECT THAT ACTION. $$$$$$$$ *TR
RECALL NOTICE : N49/NHTSA 13V-529 LEFT TIE ROD BALL STUD MAY FRACTURE . MAY CAUSE LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. I HAVE BEEN UNSUCCESSFUL IN GETTING THIS RECALL CORRECTED BY THE DEALER. I HAVE BEEN ADVISED BY THE DEALERSHIP THAT THE PROBLEM IS : THEY ARE UNABLE TO GET THE PART NEEDED FROM CHRYSLE…
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RECALL NOTICE : N49/NHTSA 13V-529 LEFT TIE ROD BALL STUD MAY FRACTURE . MAY CAUSE LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. I HAVE BEEN UNSUCCESSFUL IN GETTING THIS RECALL CORRECTED BY THE DEALER. I HAVE BEEN ADVISED BY THE DEALERSHIP THAT THE PROBLEM IS : THEY ARE UNABLE TO GET THE PART NEEDED FROM CHRYSLER. I CALLED ON 1/2/2014 AND WAS TOLD THE PART WAS ORDERED. 1/24/2014 I WAS TOLD THAT ONLY 3 PARTS WERE ALLOWED TO BE SHIPPED FROM CHRYSLER TO THE DEALER EVERY 7 DAYS. 3/1/2014: DEALER STILL STATED THEY WERE UNABLE TO GET THE NEEDED PARTS. WHAT IS THE PROBLEM.???? *TR
TL-THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THE CONTACT THAT HE WAS PLACED ON A WAITING LIST THAT MAY EXCEED SEVERAL MONTHS DUE TO PARTS ARE RECEIVED BY ONE OR FOUR EVERY TEN DAYS. THE VEHICLE HAD NOT …
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TL-THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THE CONTACT THAT HE WAS PLACED ON A WAITING LIST THAT MAY EXCEED SEVERAL MONTHS DUE TO PARTS ARE RECEIVED BY ONE OR FOUR EVERY TEN DAYS. THE VEHICLE HAD NOT EXPERIENCED THE FAILURE. LI
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
I RECEIVED SAFETY RECALL N49/NHTSA 13V-529 IN MID DEC 2013 REGARDING THE LEFT TIE ROD BALL STUD. I CALLED TO SCHEDULE AN APPT. WITH MY LOCAL DODGE DEALERSHIP AND WAS PLACED ON A WAITING LIST BECAUSE THEY WEREN'T RECEIVING THE REPLACEMENT PART. I KEEP CHECKING WITH THE DEALERSHIP BUT HAVE BEEN TOLD THAT THEY AREN'T RECEIVING TH…
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I RECEIVED SAFETY RECALL N49/NHTSA 13V-529 IN MID DEC 2013 REGARDING THE LEFT TIE ROD BALL STUD. I CALLED TO SCHEDULE AN APPT. WITH MY LOCAL DODGE DEALERSHIP AND WAS PLACED ON A WAITING LIST BECAUSE THEY WEREN'T RECEIVING THE REPLACEMENT PART. I KEEP CHECKING WITH THE DEALERSHIP BUT HAVE BEEN TOLD THAT THEY AREN'T RECEIVING THE PARTS. SO HERE IT IS, 4/28/14 AND I HAVE YET TO HAVE THE TIE ROD ON MY TRUCK REPLACED. HORSE SHOW SEASON BEGINS IN MAY AND I CERTAINLY CAN'T TAKE ANY CHANCES TOWING MY HORSE TRAILER WITH THIS ISSUE UNRESOLVED. I AM VERY UNHAPPY WITH THIS SITUATION - THIS IS THE FIRST DODGE TRUCK I'VE PURCHASED AND IF THIS IS HOW CHRYSLER DODGE HANDLES RECALLS, IT WILL MAKE ME THINK TWICE BEFORE I CONSIDER PURCHASING ANOTHER DODGE TRUCK. IF YOUR COMPANY ISSUES RECALLS, IT NEEDS TO PROVIDE THE NECESSARY REPLACEMENT PARTS TO DEALERSHIPS IN A TIMELY FASHION. WAITING 4 MONTHS, AND STILL NOT HAVING ANY IDEA OF WHEN MY TRUCK WILL BE SERVICED, IS COMPLETELY UNACCEPTABLE LEVEL OF CUSTOMER SERVICE. I'D SURE LIKE TO USE MY TRUCK FOR TOWING PURPOSES BUT FEEL I CANNOT DO SO UNTIL THIS PART IS REPLACED. I WANT TO KNOW WHEN I CAN EXPECT SATISFACTION OF THIS RECALL NOTICE. *JS
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT SHE WAS VERY CONCERNED FOR HER SAFETY SINCE THE PARTS FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE THE FAILURE. THE VEHICLE CURRENT MILEAGE WAS 111,000.
WE RECEIVED A RECALL NOTICE IN THE MAIL AROUND THE 1ST OF THE YEAR FOR THE LEFT TIE ROD ON OUR TRUCK, WE CALLED RENO DODGE RIGHT AWAY, THEY PUSHED US BACK A FEW WEEKS, WE CALLED MULTIPLE TIMES SINCE THEN AND SAID THEY'D CALL US, THEY NEVER DID, NOW MONTHS LATER WE CALLED AGAIN, AND THEY SAID IT WOULD BE MONTHS BEFORE THEY COULD …
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WE RECEIVED A RECALL NOTICE IN THE MAIL AROUND THE 1ST OF THE YEAR FOR THE LEFT TIE ROD ON OUR TRUCK, WE CALLED RENO DODGE RIGHT AWAY, THEY PUSHED US BACK A FEW WEEKS, WE CALLED MULTIPLE TIMES SINCE THEN AND SAID THEY'D CALL US, THEY NEVER DID, NOW MONTHS LATER WE CALLED AGAIN, AND THEY SAID IT WOULD BE MONTHS BEFORE THEY COULD GET US IN. WE ARE CONCERNED THAT THIS PROBLEM COULD HARM OUR FAMILY SINCE THIS IS OUR PRIMARY FAMILY VEHICLE. *TR
RECALL WAS SENT DECEMBER TO START EFFECTIVE JANUARY THE 6TH AND I STILL HAVE NOT GOTTEN THE DEALERSHIP TO FIX PROBLEM. PROBLEM:(THE LEFT TIE ROD STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING.) TRUCK WAS PURCHASED AT GULFGATE DODGE IN …
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RECALL WAS SENT DECEMBER TO START EFFECTIVE JANUARY THE 6TH AND I STILL HAVE NOT GOTTEN THE DEALERSHIP TO FIX PROBLEM. PROBLEM:(THE LEFT TIE ROD STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING.) TRUCK WAS PURCHASED AT GULFGATE DODGE IN HOUSTON. THE TECHNICIAN IS SOMEONE BY THE NAME OF GARY. WHEN I CALLED TO CHECK TO SEE WHY THEY HAD NOT CALLED ME IN TO REPAIR THE PROBLEM I WAS TOLD THEY WOULD CALL ME WHEN PART CAME IN. I STILL HAVE NOT HEARD ANYTHING. MAY IS AROUND THE CORNER THIS IS NOT GOOD. PEOPLE DIE FROM RECALLS EVERYDAY I WOULD NOT LIKE TO BE ADDED TO THE LIST, BUT I HAVE INFORMED MY FAMILY OF THE PROBLEM. PLEASE HELP SPEED UP PROCESS ANY WAY YOU CAN. I SHOULD BE ABLE TO DRIVE MY TRUCK AND PULL MY HORSES WITHOUT FEAR OF DYING. THE CONSUMER STATED THE VEHICLE WOULD PULL TO THE LEFT, AND IT FELT AS THOUGH THE STEERING WAS LOCKING UP. UPDATED 05/05/14
Official recalls
417V821000 · Power Train:automatic Transmission:lever And Linkage:column Shift
Dec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Consequence & remedy
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
14V635000 · Engine And Engine Cooling:engine:diesel; Fuel System, Diesel
Oct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Consequence & remedy
Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
Additional source detail variants (2)
Fuel System, Diesel
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
Engine And Engine Cooling:engine:diesel
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
13V529000 · Steering:linkages:tie Rod Assembly
Nov 6, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.
Consequence & remedy
Consequence: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Remedy: Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.
11V350000 · Steering:linkages:tie Rod Assembly
Jul 6, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.
Consequence & remedy
Consequence: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.