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2011 Dodge RAM 2500

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2011 Dodge RAM 2500 do not stand out strongly from the model-year median of 275.

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When problems were reported

Mileage at the reported incident

149 reports with mileage · 148 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 210 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports6 fire reports3 injury reports

Suspension complaints

37 reports
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37,000 miles · Apr 30, 2015
SteeringSuspension

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 50 MPH OVER A BUMP IN THE ROAD, THE FRONT END WOBBLED UNCONTROLLABLY. THE VEHICLE TRAVELED IN AND OUT OF A DITCH TO A COMPLETE STOP. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE…

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TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 50 MPH OVER A BUMP IN THE ROAD, THE FRONT END WOBBLED UNCONTROLLABLY. THE VEHICLE TRAVELED IN AND OUT OF A DITCH TO A COMPLETE STOP. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE STEERING BOLT JOINTS AND STABILIZING BAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 6/25/15*CN

NHTSA ODI #10713774

43,118 miles · Jan 18, 2015
SteeringSuspension

THE FRONT END SHAKES AROUND 60 TO 65 MPH. WHEN DRIVING, YOU HAVE TO SLOW DOWN TO 35 - 40 MPH TO STOP THE SHAKING. *TR

NHTSA ODI #10676358

28,000 miles · Aug 28, 2014
SteeringSuspension

WHILE DRIVING AT 65 MILES PER HOUR, AND CROSSING A BRIDGE EXPANSION JOINT, TRUCK BEGAN SHAKING VIOLENTLY. SHAKING DID NOT STOP UNTIL I WAS ABLE TO REDUCE THE SPEED BELOW 45MPH. SIMILAR INCIDENTS CONTINUE TO OCCUR EVERY TIME I DRIVE THE TRUCK. THIS COULD EASILY LEAD TO A SERIOUS ACCIDENT. *TR

NHTSA ODI #10629263

29,000 miles · Jul 24, 2014
SteeringSuspensionCrashInjury

TRUCK HAS THE N49 RECALL, TOOK IT TO DEALER IN FEB 2014, WANTED TO DO A FRONT END ALIGNMENT. TOLD HIM IT WAS A RECALL. ORDER PART (WAITED, WAITED) CALL BACK WAS 30TH ON LIST. THEN TOLD ME THEY DO ONE A WEEK. CALLED BACK IN 3 WEEKS, STILL 30TH ON LIST. ON JUNE 26 THE TRUCK STARTED TO SHAKE, LOST CONTROL AND WENT IN DITCH, PUSHIN…

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TRUCK HAS THE N49 RECALL, TOOK IT TO DEALER IN FEB 2014, WANTED TO DO A FRONT END ALIGNMENT. TOLD HIM IT WAS A RECALL. ORDER PART (WAITED, WAITED) CALL BACK WAS 30TH ON LIST. THEN TOLD ME THEY DO ONE A WEEK. CALLED BACK IN 3 WEEKS, STILL 30TH ON LIST. ON JUNE 26 THE TRUCK STARTED TO SHAKE, LOST CONTROL AND WENT IN DITCH, PUSHING THE FRONT IN. CHRYSLER SAID THERE WAS NO INDICATION OF MANUFACTURING DEFECT AFTER THEY CONDUCTED AN INVESTIGATION. *TR

NHTSA ODI #10616044

40,000 miles · Jul 23, 2014
SteeringSuspension

IN JANUARY 2014 I RECEIVED MAIL FOR AN IMPORTANT SAFETY RECALL N49 / NHTSA 13V-529 FOR MY 2011 RAM 2500 MEGA CAB 4X4 LARAMIE. THE SAFETY RECALL IS FROM CHRYSLER FOR A DEFECT ON LEFT TIE ROD BALL STUD MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS CAUSING LOSS OF DIRECTIONAL CONTROL AND / OR CRASH WITHOUT WARNING. IN LIGHT OF AL…

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IN JANUARY 2014 I RECEIVED MAIL FOR AN IMPORTANT SAFETY RECALL N49 / NHTSA 13V-529 FOR MY 2011 RAM 2500 MEGA CAB 4X4 LARAMIE. THE SAFETY RECALL IS FROM CHRYSLER FOR A DEFECT ON LEFT TIE ROD BALL STUD MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS CAUSING LOSS OF DIRECTIONAL CONTROL AND / OR CRASH WITHOUT WARNING. IN LIGHT OF ALL THE GM AND TOYOTA DEADLY INCIDENTS WITH MULTITUDES OF RECALLS AND FRAUD MY ISSUE HAS NOT BEEN RESOLVED BY MY LOCAL DEALERSHIP GENES CHRYSLER FAIRBANKS AK, CONTACTING CHRYSLER INQUIRING ABOUT MY PARTS TAKING EXTREMELY LONG TO MANUFACTURE PER MY DEALERSHIP, AND I ALSO CONTACTED BY TELEPHONE, THE ADMINISTRATOR, NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, WASHINGTON DC VEHICLE HOTLINE AND STILL NOTHING HAS BEEN DONE. I WAS THE 1ST TO MAKE AN APPOINTMENT BACK IN JANUARY 2014 THEN GOT THE RUNAROUND EVER SINCE AND REPEATED CALLS TO THE SERVICE WORKERS, MANAGER AND OWNER OF GENES CHRYSLER MY DEALERSHIP. WORSE YET I JUST RECEIVE YET ANOTHER MAIL NOTICE ABOUT THE SAME RECALL AND STILL WAITING. I EMAILED BY DEALERSHIP INFORMING THEM THAT MY FAMILY AND I WERE TAKING A VACATION DRIVING ON THE RICHARDSON HIGHWAY TO VALDEZ AK WHICH ARE THE WORST ROUGHEST ROADS IN AK AND THAT IF WE WERE TO BE INVOLVED IN AN ACCIDENT CAUSED BY THIS UNRESOLVED SAFETY DEFECT THAT MY CHILDREN AND FAMILY WOULD SUE AND BLOW THIS OUT ON THE MEDIA. PLEASE HELP US I DRIVE 55 MILES ROUND TRIP DAILY TO WORK AND I AM THE ONE RISKING MY LIFE! *TR

NHTSA ODI #10615611

Mileage unknown · May 8, 2014
Suspension

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (SUSPENSION) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI #10587276

74,000 miles · Apr 8, 2014
Power TrainSuspension

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 72 MPH, THE VEHICLE STARTED TO SHAKE VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE TRACK BAR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHIC…

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

NHTSA ODI #10578224

43,679 miles · Dec 15, 2013
SteeringSuspension

I WAS DRIVING ON I-10 GOING WEST BY BLTHE, CA I WENT OVER A BRIDGE AND RAN OVER THE JOINT BETWEEN THE BRIDGE AND THE ROAD THE TRUCK WENT INTO A SPEED WOBBLE IT DIDN'T STOP UNTIL I GOT ON THE BRAKES HARD DOWN TO 40 MPH I HAVE HAD IT HAPPEN SEVERAL TIMES MORE ALWAYS AT BRIDGES OR ROUGH SPOTS ON THE ROAD. *TR

NHTSA ODI #10556116

41,920 miles · Dec 10, 2013
SteeringSuspension

WHILE IN REVERSE AND TURNING LEFT, THE LEFT TIE ROD END SNAPPED AT THE BALL JOINT. IT APPEARS TO BE A GEOMETRY PROBLEM, NOT ALL ABOUT A FAULTY PART. CHRYSLER STATED THE PART HAD ALREADY BEEN REPLACED DURING RECALL L16, BUT IT HAS NOT FIXED THE PROBLEM. CUSTOMER SERVICE STATED THEY WILL ONLY REPLACE THE PART ONCE UNDER THE RECALL…

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WHILE IN REVERSE AND TURNING LEFT, THE LEFT TIE ROD END SNAPPED AT THE BALL JOINT. IT APPEARS TO BE A GEOMETRY PROBLEM, NOT ALL ABOUT A FAULTY PART. CHRYSLER STATED THE PART HAD ALREADY BEEN REPLACED DURING RECALL L16, BUT IT HAS NOT FIXED THE PROBLEM. CUSTOMER SERVICE STATED THEY WILL ONLY REPLACE THE PART ONCE UNDER THE RECALL. *TR

NHTSA ODI #10555473

7,000 miles · Oct 26, 2013
SteeringSuspension

WHILE DRIVING MY 2011 DODGE RAM ON THE FREEWAY, THE FRONT END STARTED SHAKING SO VIOLENTLY THAT THE HOOD LATCH POPPED, AND FORCED ME TO THE SIDE OF THE ROAD. TOWED TO DEALER NOTHING FOUND WRONG CONTINUED THIS 10 TO 15 TIMES UNTIL IT TOOK ME ACROSS TWO LANES OF TRAFFIC TO THE CENTER MEDIAN ON THE INTERSTATE AT 70 MPH.THE STEERING…

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WHILE DRIVING MY 2011 DODGE RAM ON THE FREEWAY, THE FRONT END STARTED SHAKING SO VIOLENTLY THAT THE HOOD LATCH POPPED, AND FORCED ME TO THE SIDE OF THE ROAD. TOWED TO DEALER NOTHING FOUND WRONG CONTINUED THIS 10 TO 15 TIMES UNTIL IT TOOK ME ACROSS TWO LANES OF TRAFFIC TO THE CENTER MEDIAN ON THE INTERSTATE AT 70 MPH.THE STEERING ARM AND DAMPENER WAS REPLACED. CONTINUED THE SAME PROBLEM 3 MORE TIMES AND 3 SEPARATE DEALERS HAVE LOOKED AT VEHICLE AND MADE REPAIRS. I HAVE 15,000 MILES ON VEHICLE AND CONTINUE TO HAVE SAME ISSUES AND DODGE WILL NOT MAKE IT RIGHT. I HAVE A 50,000 DOLLAR DEATH TRAP THAT I AM EXPECTED TO DRIVE OR TRADE TO AN UNEXPECTED FAMILY! *TR

NHTSA ODI #10549609

Official recalls

4

17V821000 · Power Train:automatic Transmission:lever And Linkage:column Shift

Dec 20, 2017

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Consequence & remedy

Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

14V635000 · Engine And Engine Cooling:engine:diesel; Fuel System, Diesel

Oct 8, 2014

Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

Consequence & remedy

Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.

Additional source detail variants (2)

Fuel System, Diesel

Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.

Engine And Engine Cooling:engine:diesel

Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.

13V529000 · Steering:linkages:tie Rod Assembly

Nov 6, 2013

Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.

Consequence & remedy

Consequence: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

Remedy: Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.

11V350000 · Steering:linkages:tie Rod Assembly

Jul 6, 2011

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.

Consequence & remedy

Consequence: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA19001 · Electrical Overstress

Opened Apr 19, 2019 · Closed Sep 19, 2024

Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications.  The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU.  In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment.  FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle.  Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW.  These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes.  An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time.   In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU.  This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners.  Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW.  The risk associated with the ASIC is equally shared among all OEMS involved in the investigation.  The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage.  There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation.  The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU.  If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC.  Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC.  All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled.  In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024.  With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.