NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
697 reports6,000 miles · Jan 26, 2017
Visibility
TL* THE CONTACT OWNS A 2012 RAM 1500. THE CONTACT STATED THAT THE ADHESIVE FROM BOTH EXTERIOR MIRRORS WERE DEGRADING, WHICH WOULD EVENTUALLY RESULT IN BOTH REAR VIEW MIRRORS BEING DETACHED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. …
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TL* THE CONTACT OWNS A 2012 RAM 1500. THE CONTACT STATED THAT THE ADHESIVE FROM BOTH EXTERIOR MIRRORS WERE DEGRADING, WHICH WOULD EVENTUALLY RESULT IN BOTH REAR VIEW MIRRORS BEING DETACHED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. UPDATED 03/07/17*LJ
NHTSA ODI #10947796
80,000 miles · Jan 17, 2017
Electrical System
TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH WAS FAULTY AND NEEDED REPLACEME…
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TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH WAS FAULTY AND NEEDED REPLACEMENT. THE REPAIRS WERE COMPLETED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND A CLAIM WAS FILED WITH CASE NUMBER: 30898600. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
NHTSA ODI #10945790
159,430 miles · Jan 17, 2017
Air Bags
TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE AIR BAG SENSOR INDICATOR ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 159,430. UPDATED 03/03/17*LJ *CN
NHTSA ODI #10945623
29,670 miles · Jan 16, 2017
Vehicle Speed Control
THROTTLE WAS NOT RESPONDING TWO TIMES. THE ENGINE WAS RUNNING IN PARK, SHIFTED INTO GEAR TO PROCEED FORWARD PULLED FORWARD A FEW FEET, STOPPED AND TRIED TO GO ON FORWARD BUT NO RESPONSE. I TOLD THE DEALER BUT THEY SAID THERE WAS NOTHING SHOWING ON THE COMPUTER! GLAD IT WAS NOT A BUSY INTERSECTION OR THERE COULD HAVE BEEN A WRECK…
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THROTTLE WAS NOT RESPONDING TWO TIMES. THE ENGINE WAS RUNNING IN PARK, SHIFTED INTO GEAR TO PROCEED FORWARD PULLED FORWARD A FEW FEET, STOPPED AND TRIED TO GO ON FORWARD BUT NO RESPONSE. I TOLD THE DEALER BUT THEY SAID THERE WAS NOTHING SHOWING ON THE COMPUTER! GLAD IT WAS NOT A BUSY INTERSECTION OR THERE COULD HAVE BEEN A WRECK. I WONDER IF THAT WOULD SHOW UP ON THE COMPUTER? I WAS JUST PULLING OUT OF THE CAR WASH, THANKFULLY THERE WERE NO CARS COMING AS I HAD TO TURN OF THE ENGINE AND RESTART IT FOR THE THROTTLE TO RECONNECT!!!
NHTSA ODI #10945491
50,000 miles · Jan 10, 2017
Air Bags
THE FIX FOR THIS DANGEROUS RECALL IS TAKING WAY TO LONG TO COME UP WITH A FIX FOR THIS TYPE OF A DANGEROUS PROBLEM. MANY MORE INJURIES WILL HAPPEN AND POSSIBLY MORE LIVES WILL BE LOST OR PEOPLE MAIMED.I URGE YOU TO PUSH THE VEHICLE MANUFACTURE COME UP WITH A FIX OR REPLACE THESE DANGEROUS VEHICLES. AT FULL REPLACEMENT PRICE.
NHTSA ODI #10944074
68,000 miles · Dec 31, 2016
Electrical System
MY DODGE RAM 1500 2012 HAS, PER THE DEALER, A FAULTY TOTAL INTEGRATED POWER MODULE (TIPM). I AM EXPERIENCING ELECTRICAL PROBLEMS WITH MY DOOR LOCKS, BRAKE LIGHTS, AND REMOTE START. THE PROBLEMS OCCUR AT ALL TIMES OF VEHICLE OPERATION. THIS IS AN EXTREMELY COMMON PROBLEM THAT COSTS CONSUMERS >$1000 TO REPAIR, AND NOT BEEN RECALLE…
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MY DODGE RAM 1500 2012 HAS, PER THE DEALER, A FAULTY TOTAL INTEGRATED POWER MODULE (TIPM). I AM EXPERIENCING ELECTRICAL PROBLEMS WITH MY DOOR LOCKS, BRAKE LIGHTS, AND REMOTE START. THE PROBLEMS OCCUR AT ALL TIMES OF VEHICLE OPERATION. THIS IS AN EXTREMELY COMMON PROBLEM THAT COSTS CONSUMERS >$1000 TO REPAIR, AND NOT BEEN RECALLED.
NHTSA ODI #10938902
15 miles · Dec 30, 2016
Electrical System
THE ONLY WAY THE RADIO WILL GET RID OF THE STATIC IS TO PUSH ON THE BRAKE.
NHTSA ODI #10938863
70,000 miles · Dec 21, 2016
Engine
TL* THE CONTACT OWNS A 2012 RAM 1500. WHEN THE VEHICLE WAS STARTED, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE EXHAUST MANIFOLD BOLTS, WHICH SECURE THE EXHAUST TO THE CYLINDER HEAD, FRACTURED AND NEEDED TO BE REPLACED. THE…
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TL* THE CONTACT OWNS A 2012 RAM 1500. WHEN THE VEHICLE WAS STARTED, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE EXHAUST MANIFOLD BOLTS, WHICH SECURE THE EXHAUST TO THE CYLINDER HEAD, FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
NHTSA ODI #10936776
38,500 miles · Dec 21, 2016
Exterior Lighting
DRIVING AT NIGHT WITH HEADLIGHT SWITCH IN AUTO POSITION, WEATHER WAS COLD, HAD FOR LIGHTS ALSO ENABLED, HEATER WAS IN DEFROST POSITION WITH FAN ON HIGH SPEED, HEADLIGHTS AND FOG LIGHTS SUDDENLY WENT OUT WITHOUT WARNING AND THE STREET HAD NO STREET LIGHTS, ALMOST HIT A MAILBOX AND WENT OFF THE WINDING ROAD BEFORE I WAS ABLE TO MA…
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DRIVING AT NIGHT WITH HEADLIGHT SWITCH IN AUTO POSITION, WEATHER WAS COLD, HAD FOR LIGHTS ALSO ENABLED, HEATER WAS IN DEFROST POSITION WITH FAN ON HIGH SPEED, HEADLIGHTS AND FOG LIGHTS SUDDENLY WENT OUT WITHOUT WARNING AND THE STREET HAD NO STREET LIGHTS, ALMOST HIT A MAILBOX AND WENT OFF THE WINDING ROAD BEFORE I WAS ABLE TO MAKE A COMPLETE STOP, THIS HAS OCCURRED 3 MORE TIMES SINCE FIRST OCCURRENCE ABOUT A MONTH AGO. I HAVE TALKED TO THE ELECTRICAL ENGINEER AT AUBURN HILLS, MI. AND WAS TOLD HE IS NOT AWARE OF THIS PROBLEM. I SEE OTHER COMPLAINTS WITH SAME ISSUE ON THIS WEBSITE, OBVIOUSLY THERE IS A PROBLEM WHICH INVOLVES A SAFETY ISSUE. *TR
NHTSA ODI #10936766
90,254 miles · Dec 15, 2016
Electrical System
TL* THE CONTACT OWNS A 2012 RAM RAM 1500. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED TO THE SIDE OF THE ROAD, RESTARTED THE VEHICLE, AND RESUMED DRIVING. THE FAILURE RECURRED TWICE. IN ADDITION, WHEN THE CONTACT ATTEMPTED TO START THE IGNITION, THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT …
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TL* THE CONTACT OWNS A 2012 RAM RAM 1500. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED TO THE SIDE OF THE ROAD, RESTARTED THE VEHICLE, AND RESUMED DRIVING. THE FAILURE RECURRED TWICE. IN ADDITION, WHEN THE CONTACT ATTEMPTED TO START THE IGNITION, THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,254.
NHTSA ODI #10935559
Official recalls
6Mar 8, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
Consequence & remedy
Consequence: If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Remedy: Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Dec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence & remedy
Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Dec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Consequence & remedy
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Jul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
Consequence & remedy
Consequence: This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Remedy: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Feb 6, 2013
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
Consequence & remedy
Consequence: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
Remedy: On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
May 2, 2012
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 RAM 1500 TRUCKS, MANUFACTURED FROM JANUARY 5, 2012 THROUGH JANUARY 6, 2012. THE AFFECTED VEHICLES HAVE A SPARE TIRE THAT DOES NOT MATCH THE SPECIFICATIONS LISTED ON THE TIRE PLACARD. THUS, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, TIRE SELECTION AND RIMS.
Consequence & remedy
Consequence: IF INSTALLED, THE INCORRECTLY SIZED SPARE TIRE MAY UNEXPECTEDLY ACTIVATE THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM, ALTERING THE EFFECTIVENESS OF THE ESC SYSTEM, INCREASING THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPAIR VEHICLES AS NECCESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS SHOULD CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
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