NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
697 reports63,500 miles · Jul 20, 2017
Engine
ENGINE TICKS AND LAGS/HESITATE UNDER THROTTLE RECEIVE ERROR CODE P0308, DEALERSHIP RECOMMENDED A TUNE UP BUT DID NOT RESOLVE PROBLEM. STILL HESITATES UNDER THROTTLE. DID EXTENSIVE RESEARCH ON-LINE AND THIS IS A COMMON PROBLEM WITH THE ENGINE AND COSTLY TO CONSUMERS AND DANGEROUS. IN MY CASE, I WAS ENTERING A HIGHWA…
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ENGINE TICKS AND LAGS/HESITATE UNDER THROTTLE RECEIVE ERROR CODE P0308, DEALERSHIP RECOMMENDED A TUNE UP BUT DID NOT RESOLVE PROBLEM. STILL HESITATES UNDER THROTTLE. DID EXTENSIVE RESEARCH ON-LINE AND THIS IS A COMMON PROBLEM WITH THE ENGINE AND COSTLY TO CONSUMERS AND DANGEROUS. IN MY CASE, I WAS ENTERING A HIGHWAY WITH MY 2 KIDS. I WAS ON THE FRONTAGE ROAD GOING ABOUT 40 MPH AS I ENTERED THE ON RAMP OF THE FREEWAY TO GET TO THE SPEED LIMIT OF 60 MPH. WHEN I ACCELERATED THE ENGINE STARTED TO HESITATE AND ALMOST STALLED CAUSING THE VEHICLES ON THE FREEWAY TO SLAM ON HIS/HER BREAKS AND SWERVE TO GO AROUND ME. FORTUNATELY, THE CARS BEHIND ME DID NOT RAN INTO ME OR ANYONE ELSE CAUSING A MAJOR ACCIDENT AS THIS OCCURRED DURING RUSH HOUR ON A MAJOR FREEWAY.
NHTSA ODI #11006555
130,000 miles · Jul 13, 2017
Electrical SystemService BrakesSteeringCrash
I HAVE HAD MY VEHICLE TO LOSE ALL POWER (POWER STEERING, ANTI LOCK BRAKES, AND SEATBELT FUNCTION) DUE TO A BAG IGNITION SWITCH. THIS HAPPENED WHILE DRIVING 70 MPH DOWN THE INTERSTATE. I NOTICED ALL MY DASH LIGHT CAME ON AND MY VEHICLE HAD COMPLETELY POWERED OFF LEAVING ME WITH NO POWER STEERING AND NO ANTI LOCK BRAKES. LUCKILY I…
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I HAVE HAD MY VEHICLE TO LOSE ALL POWER (POWER STEERING, ANTI LOCK BRAKES, AND SEATBELT FUNCTION) DUE TO A BAG IGNITION SWITCH. THIS HAPPENED WHILE DRIVING 70 MPH DOWN THE INTERSTATE. I NOTICED ALL MY DASH LIGHT CAME ON AND MY VEHICLE HAD COMPLETELY POWERED OFF LEAVING ME WITH NO POWER STEERING AND NO ANTI LOCK BRAKES. LUCKILY I WAS ON STRAIGHT ENOUGH ROAD TO ONLY RUN OFF THE ROAD ONCE I SLOWED DOWN. IAFTER HITTING A DITCH I NOTICED MY SEATBELT DID NOT LOCK CAUSING ME TO SLIGHTLY BUMP MY HEAD. I WASN'T HURT BUT THIS HAS TO BE A ISSUE. IT HAS WORKED PROPERLY SINCE THEN BUT DID THE SAME THING ON A LATER DATE WHILE DRIVING IN TOWN.
NHTSA ODI #11004996
110,000 miles · Jul 10, 2017
Engine
ENGINE IS MISSING ON ACCELERATION AT HIGH SPEED OR CLIMBING A HILL - CHECK ENGINE LIGHT IS ON (ERROR CODE IS "CYLINDER 3 MISFIRE"). DEALER SAYS IT NEEDS A NEW ENGINE HEAD DUE TO DAMAGED VALVE SPRINGS. THIS SHOULD NOT HAPPEN AT 112K MILES.
NHTSA ODI #11004025
67,000 miles · Jul 7, 2017
Engine
I'VE HAD MY 2012 RAM 1500 FOR ALMOST 3 YEARS NOW. IT JUST STARTED MAKING A TICKING NOISE COMING FROM THE ENGINE. FROM WHEN I START TO WHEN I TURN IT OFF. I'VE DONE MAY RESEARCH AND I'M NOT THE ONLY ONE THAT HAS THIS ISSUE. I'M A DIE HARD RAM FAN. THIS NEEDS TO GET RECALLED.
NHTSA ODI #11003564
25,000 miles · Jul 6, 2017
Engine
LOUD TICKING FROM ENGINE POSSIBLE MANIFOLD. HAD THE TICKING FOR YEARS, BUT WAS TOLD BY DODEGLAND OF COLUMIBA SC THAT IT WAS NOT.
NHTSA ODI #11003523
35,000 miles · Jun 22, 2017
Air BagsService Brakes
FRONT, RIGHT SIDE BRAKES I.E. ROTOR AND CALIPERS FAULTY AFTER ONLY 35,000 MILES. VEHICLE PULLED TO THE RIGHT AND BRAKE COMPONENTS BEGAN TO SMOKE ON JUNE 20, 2017 WHILE DRIVING. VEHICLE IS USED FOR GENERAL DRIVING AND NEVER USED FOR PAYLOADS HEAVIER THAN 500 POUNDS NOR USED TO PULL A TRAILER.#
NHTSA ODI #11000645
33,000 miles · May 18, 2017
Service Brakes
I HAVE HAD BOTH FRONT BRAKE CALIBERS SEIZE UP WITHIN 2 MONTHS APART. MY TRUCK HAS ABOUT 34,000 MILES ON IT WHEN THIS OCCURED. ON BOTH OCCAIONS OF FAILURE IT LEFT ME ON THE SIDE OF THE HIGHWAY UNABLE TO MOVE IT. I'M CONCERNED ABOUT THE REAR BRAKE CALIPERS DOING THE SAME AND CONSIDERING CHANGING THEM ALSO.
NHTSA ODI #10986287
60,000 miles · May 16, 2017
Electrical SystemSteeringSuspension
MY VEHICLE IS COVERED UNDER THE SETTLEMENT IMPOSED AGAINST FIAT CHRYSLER TO OFFER BUYBACK OPTION TO OWNER BASED ON PURCHASE PRICE MINUS REASONABLE DEPRECIATION. HOWEVER, MY DEALER, FIAT CHRYSLER, BUYBACK HOTLINES, AND EVERYONE I HAVE CONTACTED ARE PASSING THE BUCK AND NO ONE SEEMS TO KNOW ANYTHING ABOUT THIS BUYBACK PROGRAM. I H…
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MY VEHICLE IS COVERED UNDER THE SETTLEMENT IMPOSED AGAINST FIAT CHRYSLER TO OFFER BUYBACK OPTION TO OWNER BASED ON PURCHASE PRICE MINUS REASONABLE DEPRECIATION. HOWEVER, MY DEALER, FIAT CHRYSLER, BUYBACK HOTLINES, AND EVERYONE I HAVE CONTACTED ARE PASSING THE BUCK AND NO ONE SEEMS TO KNOW ANYTHING ABOUT THIS BUYBACK PROGRAM. I HAVE BEEN WORKING ON THIS FOR 18 MONTHS. I AM ABOUT TO GO MEET WITH A SERVICE DEPT. MANAGER THIS MORNING, AFTER RECEIVING MORE IGNORANCE AND "I DON'T KNOW ANYTHING ABOUT IT'S" YESTERDAY. FRUSTRATING. THERE ARE STEERING ISSUES, ELECTRICAL ISSUES, AND POWER TRAIN CONCERNS., AND IF SOMEONE GETS HURT IN THE MEANTIME WHILE I AM HAVING TO NAVIGATE THIS MESS, I WILL OWN FIAT CHRYSLER, NHTSA, AND WILL TAKE OVER THE BUYBACK NUMBER AND TURN IT INTO A PIZZA DELIVERY CALL CENTER. THANK YOU
NHTSA ODI #10985904
62,000 miles · Apr 24, 2017
Air BagsElectrical System
TL* THE CONTACT OWNS A 2012 RAM 1500. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. IN ADDITION, THE REAR CAMERA APPEARED ON WHILE DRIVING. WHILE THE VEHICLE WAS PARKED, THE GEAR INDICATORS ILLUMINATED GREEN, BUT THE REVERSE GEAR ILLUMINATED RED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WA…
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TL* THE CONTACT OWNS A 2012 RAM 1500. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. IN ADDITION, THE REAR CAMERA APPEARED ON WHILE DRIVING. WHILE THE VEHICLE WAS PARKED, THE GEAR INDICATORS ILLUMINATED GREEN, BUT THE REVERSE GEAR ILLUMINATED RED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
NHTSA ODI #10980152
104,000 miles · Apr 2, 2017
Engine
AT 104,000 MILES, ENGINE CODE FOR CYLINDER #3 MISFIRE. 16 NEW PLUGS AND #3 COIL PACK DID NOT FIX THE ISSUE. FURTHER TESTING REVEALED REVEALED A BAD LIFTER. ENGINE OVERHAUL PRODUCED A SEIZED ROLLER ON THE LIFTER THAT EVENTUALLY COMPLETELY WORE A LOBE OF THE CAMSHAFT. WITH THE REPLACEMENT OF LIFTERS, CAMSHAFT, VALVE SPRINGS, THE M…
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AT 104,000 MILES, ENGINE CODE FOR CYLINDER #3 MISFIRE. 16 NEW PLUGS AND #3 COIL PACK DID NOT FIX THE ISSUE. FURTHER TESTING REVEALED REVEALED A BAD LIFTER. ENGINE OVERHAUL PRODUCED A SEIZED ROLLER ON THE LIFTER THAT EVENTUALLY COMPLETELY WORE A LOBE OF THE CAMSHAFT. WITH THE REPLACEMENT OF LIFTERS, CAMSHAFT, VALVE SPRINGS, THE MECHANIC SHOP ALSO REPLACED 5 BROKEN EXHAUST MANIFOLD BOLTS (ANOTHER KNOWN PROBLEM WITH 5.7L HEMI ENGINE). $4000 LATER I HAVE A SIGNIFICANT ENGINE OVERHAUL ON AN ENGINE WITH JUST 104,000 MILES THAT WAS JUST OUT OF WARRANTY. 5W20 MOBILE 1 SYNTHETIC OIL USED AT ALL OIL CHANGES AT FACTORY RECOMMENDED INTERVAL, SINCE TRUCK WAS NEW.
NHTSA ODI #10969950
Official recalls
6Mar 8, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
Consequence & remedy
Consequence: If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Remedy: Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Dec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence & remedy
Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Dec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Consequence & remedy
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Jul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
Consequence & remedy
Consequence: This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Remedy: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Feb 6, 2013
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
Consequence & remedy
Consequence: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
Remedy: On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
May 2, 2012
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 RAM 1500 TRUCKS, MANUFACTURED FROM JANUARY 5, 2012 THROUGH JANUARY 6, 2012. THE AFFECTED VEHICLES HAVE A SPARE TIRE THAT DOES NOT MATCH THE SPECIFICATIONS LISTED ON THE TIRE PLACARD. THUS, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, TIRE SELECTION AND RIMS.
Consequence & remedy
Consequence: IF INSTALLED, THE INCORRECTLY SIZED SPARE TIRE MAY UNEXPECTEDLY ACTIVATE THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM, ALTERING THE EFFECTIVENESS OF THE ESC SYSTEM, INCREASING THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPAIR VEHICLES AS NECCESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS SHOULD CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
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