Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
820–25K
7025–50K
9750–75K
10175–100K
80100–150K
42150K+
472 reports with mileage · 225 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 175 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 163 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Fuel/propulsion System. Review the 92 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
32 crash reports10 fire reports20 injury reports
What owners actually said
697 reports
Mileage unknown · Jan 2, 2018
Power Train
TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE GEARS MALFUNCTIONED ON THE VEHICLE. THE CONTACT STATED THAT THE GEARS WOULD NOT SWITCH TO DRIVE WHEN PROMPTED AND SWITCHED OUT OF GEAR INDEPENDENTLY. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS…
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TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE GEARS MALFUNCTIONED ON THE VEHICLE. THE CONTACT STATED THAT THE GEARS WOULD NOT SWITCH TO DRIVE WHEN PROMPTED AND SWITCHED OUT OF GEAR INDEPENDENTLY. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #11058002
42,500 miles · Dec 28, 2017
Air Bags
TAKATA INFLATORS. WHEN I START MY TRUCK THE AIR BAG LIGHT COMES ON AND STAYS ON FOR AWHILE THEN IT GOES OFF. IT CAN COME ON AT ANYTIME , STARTING IT UP OR IN MOTION .I CONTACT THE DEALERSHIP WERE I BOUGHT THE TRUCK, BUT THEY TELL ME THE AIR BAG LIGHT HAS TO BE ON WHEN I BRING IT IN, OR THEY CAN'T RUN A DIAGNOSTIC TEST. I DONT K…
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TAKATA INFLATORS. WHEN I START MY TRUCK THE AIR BAG LIGHT COMES ON AND STAYS ON FOR AWHILE THEN IT GOES OFF. IT CAN COME ON AT ANYTIME , STARTING IT UP OR IN MOTION .I CONTACT THE DEALERSHIP WERE I BOUGHT THE TRUCK, BUT THEY TELL ME THE AIR BAG LIGHT HAS TO BE ON WHEN I BRING IT IN, OR THEY CAN'T RUN A DIAGNOSTIC TEST. I DONT KNOW WHAT TO DO ABOUT IT. IT SEEMS EVERY TIME I GO TO THE DEALERSHIP THE LIGHT INCONVENIENTLY GOES OFF. I HAVE BEEN DEALING WITH THIS FOR ABOUT 6MO , OFF AND ON.
NHTSA ODI #11057023
94,000 miles · Dec 23, 2017
Exterior Lighting
DRIVERS SIDE HEADLIGHTS, BOTH HIGH BEAM AND LOW BEAM , WILL NOT WORK. I HAVE REPLACED 3 TIMES IN 6 MONTHS, RESET THE TIPM ONCE, AND WILL HAVE TO AGAIN. THIS IS A CHRONIC ISSUE WITH RAM TIPM. (GOOGLE IT, PAGES OF RESULTS) I AM DRIVING WITHOUT A HEADLIGHT HALF THE TIME NOW, KEEPING BULBS IN MY TRUCK, BUT IT IS NOT EASY ACCESS T…
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DRIVERS SIDE HEADLIGHTS, BOTH HIGH BEAM AND LOW BEAM , WILL NOT WORK. I HAVE REPLACED 3 TIMES IN 6 MONTHS, RESET THE TIPM ONCE, AND WILL HAVE TO AGAIN. THIS IS A CHRONIC ISSUE WITH RAM TIPM. (GOOGLE IT, PAGES OF RESULTS) I AM DRIVING WITHOUT A HEADLIGHT HALF THE TIME NOW, KEEPING BULBS IN MY TRUCK, BUT IT IS NOT EASY ACCESS TO CHANGE BULBS ON THE FLY ALONG THE HIGHWAY.
NHTSA ODI #11056188
Mileage unknown · Dec 14, 2017
Exterior Lighting
HEADLIGHTS ARE NOT WORKING. WAS TOLD IT IS A FAILED TIPM. WAS HEADED HOME FROM THE STORE AT DUSK. TURNED THE LIGHT SWITCH AND NO LIGHTS. HAD TO DRIVE HOME WITH FLASHERS.
NHTSA ODI #11054816
Mileage unknown · Dec 12, 2017
Exterior Lighting
RIGHT OR LEFT HEADLIGHT GOS OUT AND ON WELL DRIVING. TIPM ???? WIRE HARNESS HAS BEEN REPLACED, DID NOT FIX
NHTSA ODI #11054196
35,600 miles · Dec 9, 2017
Air BagsCrashInjury
VEHICLE STRUCK HIGHWAY GUARD RAIL IN CRASH WHILE WE WERE IN MOTION. AIR BAGS DID NOT DEPLOY.
NHTSA ODI #11053596
20 miles · Dec 5, 2017
Exterior Lighting
MY HEADLIGHTS ON MY 2012 RAM 1500 ST ARE HORRIBLE. MY FOG LIGHTS ARE BRIGHTER THEN THE LOW BEAM ON THE VEHICLE WHICH MAKES IT DANGEROUS TO DRIVE AT NIGHT. I ALMOST GOT INTO AN ACCIDENT BECAUSE THE HEADLIGHTS, BOTH LOW AND HIGH ARE NOT BRIGHT ENOUGH TO SEE PAST 10 FEET.
NHTSA ODI #11052549
160,000 miles · Nov 29, 2017
Engine
IN THE MORNING WHEN ENGINE IS FIRST STARTED THEIR IS A KNOCKING NOISE UNDER THE HOOD FOR ABOUT 10 MIN AND THEN GOES AWAY. ALSO IF TRUCK SITS TOO LONG THE KNOCKING NOISE WILL HAPPEN AGAIN FOR ABOUT 10 MINS. 5.7 HEMI ENGINE. MANY COMPLAINTS FROM OWNERS REGARDING THIS NOISE AND CONCERNED THAT I WILL HAVE TO PAY FOR A KNOWN ISSUE…
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IN THE MORNING WHEN ENGINE IS FIRST STARTED THEIR IS A KNOCKING NOISE UNDER THE HOOD FOR ABOUT 10 MIN AND THEN GOES AWAY. ALSO IF TRUCK SITS TOO LONG THE KNOCKING NOISE WILL HAPPEN AGAIN FOR ABOUT 10 MINS. 5.7 HEMI ENGINE. MANY COMPLAINTS FROM OWNERS REGARDING THIS NOISE AND CONCERNED THAT I WILL HAVE TO PAY FOR A KNOWN ISSUE THAT HAS BEEN KNOWN TO THE DEALER AND GOVERNMENT FOR QUITE SOMETIME NOW.
NHTSA ODI #11051127
150,000 miles · Nov 29, 2017
Engine
WHILE DRIVING VEHICLE FROM SPEEDS 0 - 40MPH A "WHIRLING/WHINING" NOISE THAT SOUNDS LIKE IT IS COMING FROM THE MIDDLE OF THE TRUCK AND IS ONLY HEARD WHEN DRIVING THE VEHICLE, THE NOISE IS NOT PRESENT WHEN CAR IS PARKED OR STOPPED AT A LIGHT. I HAVE 160,000.00 MILES ON TRUCK AND IT HAS JUST STARTED MAKING THIS NOISE IN THE LAST …
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WHILE DRIVING VEHICLE FROM SPEEDS 0 - 40MPH A "WHIRLING/WHINING" NOISE THAT SOUNDS LIKE IT IS COMING FROM THE MIDDLE OF THE TRUCK AND IS ONLY HEARD WHEN DRIVING THE VEHICLE, THE NOISE IS NOT PRESENT WHEN CAR IS PARKED OR STOPPED AT A LIGHT. I HAVE 160,000.00 MILES ON TRUCK AND IT HAS JUST STARTED MAKING THIS NOISE IN THE LAST 3 WEEKS. I SEE OTHERS HAVE COMPLAINED ABOUT THIS SAME PROBLEM AND IT SHOULD BE RECALLED ON ALL TRUCKS. WE HAVE JUST BOUGHT A 2017 RAM TRUCK AND THAT WILL BE OUR THIRD RAM TRUCK AND AM UPSET THAT NOTHING HAS BEEN DONE ABOUT THIS PROBLEM YET
NHTSA ODI #11051126
90,000 miles · Nov 28, 2017
Electrical System
WIN MODUEL(WIRELESS IGNITION NODE MODULE) VEHICLE HAS 90,000 MILES. WHEN KEY IS INSERTED INTO IGNITION AND TURNED TO THE START POSITION THE WIN MODULE FAILS TO MAKE A CIRCUIT INTERNALLY AND WILL NOT CRANK THE VEHICLE. THE FAULTY CONNECTIONS INSIDE WILL ALSO MOVE WHILE VEHICLE IS IN MOTION CAUSING THE VEHICLE TO SHUT OFF AT SOMET…
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WIN MODUEL(WIRELESS IGNITION NODE MODULE) VEHICLE HAS 90,000 MILES. WHEN KEY IS INSERTED INTO IGNITION AND TURNED TO THE START POSITION THE WIN MODULE FAILS TO MAKE A CIRCUIT INTERNALLY AND WILL NOT CRANK THE VEHICLE. THE FAULTY CONNECTIONS INSIDE WILL ALSO MOVE WHILE VEHICLE IS IN MOTION CAUSING THE VEHICLE TO SHUT OFF AT SOMETIMES A HIGH RATE OF SPEED. RESULTING IN LOSS OF BRAKES,STEERING, LIGHTS, ETC. SERIOUS INJURY OR DEATH MAY OCCUR BECAUSE OF THIS ISSUE. MY PERSONAL VEHICLE HAS DONE THIS REPEATEDLY WHILE IN MOTION AND ALSO WHEN STARTING. IT HAPPENED ON A CITY STREET WHILE DOING 35 MPH.
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
Consequence & remedy
Consequence: If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Remedy: Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence & remedy
Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Consequence & remedy
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
Consequence & remedy
Consequence: This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Remedy: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
Consequence & remedy
Consequence: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
Remedy: On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 RAM 1500 TRUCKS, MANUFACTURED FROM JANUARY 5, 2012 THROUGH JANUARY 6, 2012. THE AFFECTED VEHICLES HAVE A SPARE TIRE THAT DOES NOT MATCH THE SPECIFICATIONS LISTED ON THE TIRE PLACARD. THUS, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, TIRE SELECTION AND RIMS.
Consequence & remedy
Consequence: IF INSTALLED, THE INCORRECTLY SIZED SPARE TIRE MAY UNEXPECTEDLY ACTIVATE THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM, ALTERING THE EFFECTIVENESS OF THE ESC SYSTEM, INCREASING THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPAIR VEHICLES AS NECCESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS SHOULD CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
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