NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
49 reportsClear category filterMileage unknown · Jul 17, 2025
Service Brakes
The brake line broke on my Dodge truck and all the brake fluid leaked out. Fortunately this didn't happen while driving on the highway. I discovered no brakes when I got in the vehicle to leave. I have a long driveway. As I was driving the slight grade down to the main road, I hit the brakes and they went to the floor. I wa…
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The brake line broke on my Dodge truck and all the brake fluid leaked out. Fortunately this didn't happen while driving on the highway. I discovered no brakes when I got in the vehicle to leave. I have a long driveway. As I was driving the slight grade down to the main road, I hit the brakes and they went to the floor. I was able to turn around in my yard before all the brake fluid was gone and get the truck back to my barn. I got under the truck and took a picture. I discovered that the brakes had rusted and leaked out the fluid. No one has inspected it or confirmed it. The truck is not safe to drive and sitting in my barn
NHTSA ODI #11674243
Mileage unknown · May 28, 2025
Electrical SystemEngineService Brakes
Unknown this truck was not involved in an accident however it came close with steering /brakes the Engine Faulty Wiring Harness caused major issues it wasn’t until recently I saw a video of how to fix the problem you can view these videos online I will say Dodge is Responsible they did have buybacks this too I had No Knowledge o…
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Unknown this truck was not involved in an accident however it came close with steering /brakes the Engine Faulty Wiring Harness caused major issues it wasn’t until recently I saw a video of how to fix the problem you can view these videos online I will say Dodge is Responsible they did have buybacks this too I had No Knowledge of no recalls either however I recently address it to the dealership who sold me this truck the Service Manager told me it’s my issue not theirs they took care of it years ago this is the reason I am sending my complaint I was informed your department will look into this matter to get a resolution on this serious matter thank you. I have some photos the video would not download you can see it if you put 2012 Dodge Ram Engine Faulty Wire issues . Yes I spent $3000 for a mechanic to wire it this should had been fix by Dodge Chrysler not me and it still needs to be fix.
NHTSA ODI #11663405
Mileage unknown · Mar 13, 2025
Service BrakesSteeringUnknown Or Other
On my way home. Going through in town (slow)traffic all of sudden I notice I had no power steering & no brakes, no please pull out , I noticed if I keep my rpm about 1500, I would get a little power steering & brakes back!, 4 miles to get home , I drove home slowly What happened was I lost my serpentine belt tensioner!!! .MY MA…
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On my way home. Going through in town (slow)traffic all of sudden I notice I had no power steering & no brakes, no please pull out , I noticed if I keep my rpm about 1500, I would get a little power steering & brakes back!, 4 miles to get home , I drove home slowly What happened was I lost my serpentine belt tensioner!!! .MY MAIN Purpose, for my truck is to toe my fifth wheel RV!!, I live in the north west of US, LIKE! in the mountains!! Terrified that it won’t happen again!😳☹️
NHTSA ODI #11648222
Mileage unknown · Feb 26, 2025
Service Brakes
I have had to have the ABS and HCU modules replaced twice. This is a known issue and Fiat Chrysler is only repairing and reimbursing 2017 to 2018 trucks. Both of my repairs were at Dodge dealerships and are documented.
NHTSA ODI #11645119
Mileage unknown · Jun 25, 2024
Service Brakes
In approximately 2019 I received multiple warning lights including "Serv 4WD", TCS disabled, and ABS warning lights. Had it looked at by the dealer who replaced wheel sensors and performed diagnostics. All lights cleared exept TCS disabled warning which is indicationg that the TCS system is not functioning and has a collateral …
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In approximately 2019 I received multiple warning lights including "Serv 4WD", TCS disabled, and ABS warning lights. Had it looked at by the dealer who replaced wheel sensors and performed diagnostics. All lights cleared exept TCS disabled warning which is indicationg that the TCS system is not functioning and has a collateral effect of the cruise control not being able to turn on. I have paid to have this remaining indication diagnosed on two different occasions, each leading to a dealership recommendation to replace the Hydraulic Control Unit / ABS Module at a cost of approximately $1500 and a wait for backordered parts exceeding one year - all with no guarantee of this fixing the problem. My truck has been in this condition for about 5 years now. A quick Google search will show that there have been multiple instances of faults of this type affecting the HCU/ABS modules with the problem becoming particularly prevalent in the 2017-2018 model years. Thousands of complaints have been submitted and Class Action Lawsuits started, but it appears FCA has yet to adequately address this potential safety issue caused by a defective part that is known to them.
NHTSA ODI #11596489
Mileage unknown · Apr 13, 2024
Service Brakes
As I was driving and started to come to a stop, my brakes lost all pressure. I was able to safely stop on the side of the road. When I checked the vehicle, I found that the rear driver side brake line had been severed due to it rubbing against the wheel. I checked the passenger side and saw the same mark, but the line has not be…
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As I was driving and started to come to a stop, my brakes lost all pressure. I was able to safely stop on the side of the road. When I checked the vehicle, I found that the rear driver side brake line had been severed due to it rubbing against the wheel. I checked the passenger side and saw the same mark, but the line has not been severed yet.
NHTSA ODI #11582820
Mileage unknown · Sep 14, 2023
Electrical SystemService BrakesSteering
The brakes don’t work well. The steering sucks And had death wobble.
NHTSA ODI #11544605
Mileage unknown · Jan 10, 2023
Service BrakesUnknown Or OtherVehicle Speed ControlCrash
Malfunction of electronic stability control while in 4x4 driving in heavy snow. Almost hit a light pole, could have caused significant harm. Unknown. No. No precursors. Hit a pot hole while on the on ramp unloading the suspension and the truck started to yaw clockwise. Applied throttle to have front end pull truck straight. …
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Malfunction of electronic stability control while in 4x4 driving in heavy snow. Almost hit a light pole, could have caused significant harm. Unknown. No. No precursors. Hit a pot hole while on the on ramp unloading the suspension and the truck started to yaw clockwise. Applied throttle to have front end pull truck straight. ESC applied brakes and chopped power inducing a significant yaw rate counterclockwise driving the rear of the truck into the hard snow bank perpendicular to vehicle travel. Another excessive clockwise yaw occurred at this time. NO throttle control and brakes unresponsive. 1. Had the driver been allowed to retain throttle control upon initial yaw this was easily recoverable. 2. Anti-lock brakes, needed to be disabled so the truck could slide across the snow and not into the ditch when the second clockwise yaw started. 3. This caused minor body damage to the vehicle.
NHTSA ODI #11501101
Mileage unknown · Dec 10, 2021
EngineService BrakesSteering
Exiting the freeway the truck vibrated and shut off going 55 mph, no brakes, no power steering going into a curve. I managed to keep it on the road and had it Towed to nearest dealership where they were able to diagnose the problem immediately and I was told that this is a know problem with this truck. $6000 to fix, contacted Ra…
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Exiting the freeway the truck vibrated and shut off going 55 mph, no brakes, no power steering going into a curve. I managed to keep it on the road and had it Towed to nearest dealership where they were able to diagnose the problem immediately and I was told that this is a know problem with this truck. $6000 to fix, contacted Ram customer service and a very rude woman put the dealership on the line and berated them for claiming there was an issue while explaining that it is completely normal for an engine to blow at 130k miles regardless of maintenance and as it’s out of warranty they were not responsible. “Normal” for an engine to blow, absolutely ridiculous and someone could have died. There are now 533 cases of this happening and Ram refuses to address it.
NHTSA ODI #11443375
Mileage unknown · Aug 16, 2021
Service Brakes
When driving at parking lot speeds on extremely hot days and/or a lot of in town driving, brakes not responding and brake pedal will go to the floor. Have ran a stop sign and came close to rear ending other vehicles at red lights. Dealer replaced rear brakes (Calipers, Rogers & Pads) Problem still exist and is currently back at …
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When driving at parking lot speeds on extremely hot days and/or a lot of in town driving, brakes not responding and brake pedal will go to the floor. Have ran a stop sign and came close to rear ending other vehicles at red lights. Dealer replaced rear brakes (Calipers, Rogers & Pads) Problem still exist and is currently back at Dealership. They can't find anything wrong.
NHTSA ODI #11429284
Official recalls
6Mar 8, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
Consequence & remedy
Consequence: If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Remedy: Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Dec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence & remedy
Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Dec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Consequence & remedy
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Jul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
Consequence & remedy
Consequence: This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Remedy: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Feb 6, 2013
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
Consequence & remedy
Consequence: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
Remedy: On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
May 2, 2012
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 RAM 1500 TRUCKS, MANUFACTURED FROM JANUARY 5, 2012 THROUGH JANUARY 6, 2012. THE AFFECTED VEHICLES HAVE A SPARE TIRE THAT DOES NOT MATCH THE SPECIFICATIONS LISTED ON THE TIRE PLACARD. THUS, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, TIRE SELECTION AND RIMS.
Consequence & remedy
Consequence: IF INSTALLED, THE INCORRECTLY SIZED SPARE TIRE MAY UNEXPECTEDLY ACTIVATE THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM, ALTERING THE EFFECTIVENESS OF THE ESC SYSTEM, INCREASING THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPAIR VEHICLES AS NECCESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS SHOULD CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.