NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
688 reports63,000 miles · Dec 14, 2022
Latches/locks/linkages
The contact owns a 2011 Ram 1500. The contact stated that the tailgate unlatched and opened inadvertently while driving down the driveway. The vehicle was taken to the dealer and the dealer was made aware of the failure but provided no assistance. The dealer stated that the failure was a known issue however, there was no recall …
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The contact owns a 2011 Ram 1500. The contact stated that the tailgate unlatched and opened inadvertently while driving down the driveway. The vehicle was taken to the dealer and the dealer was made aware of the failure but provided no assistance. The dealer stated that the failure was a known issue however, there was no recall associated with the VIN for the failure. The vehicle was not repaired. The manufacturer was contacted and advised the contact to contact the NHSTA hotline and file a complaint. The failure mileage was 63,000.
NHTSA ODI #11497379
Mileage unknown · Dec 12, 2022
Engine
engine ticking,lifter and cam failure had it checked, engine stalled while driving in traffic almost had an accident,they used defective parts and fiat knew this and did nothing about it,this is a common problem in all these engines from 2009 to 2014
NHTSA ODI #11496987
Mileage unknown · Nov 15, 2022
Electrical SystemFuel/propulsion SystemVehicle Speed Control
The vehicle's fuel pump continues to run even when the vehicle is turned off causing the overheating of electrical wiring and draining the battery, it's a serious issue and a fire hazard that will set the fuel tank on fire, I filed a complaint back in June and no action has been taken.
NHTSA ODI #11493614
Mileage unknown · Oct 13, 2022
Electrical SystemFuel/propulsion System
Car would not start fuel pump was the root cause. The replacement of the fuel pump did not fix starting problem. The issue ended up being the fuse to the fuel pump was not getting power. The current fix is a wire jumper from the cigarette lighter fuse to fuel pump fuse.
NHTSA ODI #11489166
Mileage unknown · Oct 3, 2022
EnginePower TrainCrash
The timing chain and timing tensioner are loose when the economy is on. Have to drive it in tow mode for it to stop. Then the truck jumped forward an hit another vehicle. Now, I have to pay 1600 to get it fixed.. If dodge would've put good quality parts in we wouldn't be having this discussion.
NHTSA ODI #11487704
144,793 miles · Sep 26, 2022
Air BagsCrashInjury
The contact owns a 2011 Dodge Ram. The contact stated while driving at 15 MPH, the vehicle on the left side did not yield on the green light crashing into the vehicle and causing damage to the front driver's side. The contact stated that none of the air bags deployed. The contact suffered severe injuries and was taken to the hos…
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The contact owns a 2011 Dodge Ram. The contact stated while driving at 15 MPH, the vehicle on the left side did not yield on the green light crashing into the vehicle and causing damage to the front driver's side. The contact stated that none of the air bags deployed. The contact suffered severe injuries and was taken to the hospital for an x-ray and whiplash. The contact stated that the other driver was taken to the hospital as well but was unsure of his injuries. A police report was filed, and the vehicle was towed to the contact's home. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 144,793.
NHTSA ODI #11486489
Mileage unknown · Sep 20, 2022
Power Train
When the truck is loaded to approximately 75% - 100% GVWR and nose up on a moderate to steep incline upon releasing the brake and not depressing the accelerator immediately permitting the truck to roll back even slightly the engine will stall . Upon engine stall brake power assist is lost and brake pedal becomes very difficult t…
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When the truck is loaded to approximately 75% - 100% GVWR and nose up on a moderate to steep incline upon releasing the brake and not depressing the accelerator immediately permitting the truck to roll back even slightly the engine will stall . Upon engine stall brake power assist is lost and brake pedal becomes very difficult to depress and is extremely difficult arrest the motion of the truck. This truck in question is equipped with a Cummins diesel engine & Asin automatic transmission.
NHTSA ODI #11485525
Mileage unknown · Aug 30, 2022
SteeringSuspensionWheelsCrashInjury
Yesterday, the Front Right Wheel completely separated from the axel while driving 25 mph. The truck veered sharply to the right, crashing into the driver's side of a fortunately unoccupied parked car, and continued to the right into the curb. I was not seriously injured, though my neck was strained. The tire and rim were destroy…
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Yesterday, the Front Right Wheel completely separated from the axel while driving 25 mph. The truck veered sharply to the right, crashing into the driver's side of a fortunately unoccupied parked car, and continued to the right into the curb. I was not seriously injured, though my neck was strained. The tire and rim were destroyed, and it appears that the metal attachment from the wheel to the car was completely sheared through. There was also extensive Front End damage. Had I made it another mile to the parkway, this would have been a fatal injury to me, as well as other drivers. The truck was just inspected 2 days prior to this occurrence by a Certified Dodge Ram Dealer (NY Facility #[XXX]) with a clean health record. It is currently at the North Star Auto Body (516-781-2200) awaiting inspection by the Allstate Insurance adjuster (Claim # [XXX]). A police report was also filed. (Case #[XXX]) There was no warning to this catastrophic event. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI #11482068
Mileage unknown · Aug 1, 2022
Power Train
This is additional information for NHTSA tracking number 11476438. Through an online search, this issue seems to pertain to not only our vehicle class, but others equipped a HEMI engine. As this happened to me, it is very dangerous. A rapid deceleration on a highway, at highway speeds is dangerous. As the vehicle is decelera…
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This is additional information for NHTSA tracking number 11476438. Through an online search, this issue seems to pertain to not only our vehicle class, but others equipped a HEMI engine. As this happened to me, it is very dangerous. A rapid deceleration on a highway, at highway speeds is dangerous. As the vehicle is decelerating on its own, brakes are not employed. Thus, no brake lights to warn others of the deceleration. Luckily, I had an attentive driver behind me. Should I have been trapped in the the inside lane, I cold have been over-run by a truck or worse cause a chain reaction of rear-ends potentially injuring many. Upon contacting Chrysler today, they didn't seem to have any concerns as it was beyond the warranty period. They seem to be completely absolving themselves of any accountability if the vehicle is beyond its warranty period. They appear to not be concerned of the safety of others once the warranty expires. Concerning our vehicle, all maintenance has been timely and supporting documentation is available.
NHTSA ODI #11477043
Mileage unknown · Jul 28, 2022
Engine
I was driving at highway speed. The vehicle suddenly lost power and began to shutter. It was difficult to control and the vehicle behind me had to swerve to the inside lane to avoid a rear end collision. Upon receipt and diagnosis from Olathe DCJ, they indicated there is a misfire in cylinder 5. Through a Google review, I di…
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I was driving at highway speed. The vehicle suddenly lost power and began to shutter. It was difficult to control and the vehicle behind me had to swerve to the inside lane to avoid a rear end collision. Upon receipt and diagnosis from Olathe DCJ, they indicated there is a misfire in cylinder 5. Through a Google review, I discovered this is very common know issue. It costs anywhere from $3500-$15000 to resolve let alone the risk to life. In discussion with my service advisor (Mike), they perform this repair a couple of times a month. This is in one location in the Kansas City area. I can only imagine how widespread this issue is.
NHTSA ODI #11476438
Official recalls
4Mar 8, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
Consequence & remedy
Consequence: If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Remedy: Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Dec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Consequence & remedy
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Feb 6, 2013
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
Consequence & remedy
Consequence: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
Remedy: On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
Dec 24, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 RAM 1500 TRUCKS MANUFACTURED FROM SEPTEMBER 2009 THROUGH DECEMBER 2010. SOME VEHICLES MAY HAVE EXPERIENCE A NOISE (GROWL, GRIND) COMING FROM THE REAR AXLE BEARING WHICH COULD EVENTUALLY SEIZE.
Consequence & remedy
Consequence: A FAILURE OF THE BEARING COULD CAUSE THE VEHICLE TO STALL INCREASING THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND WILL INSTALL AN OIL PORT INSERT INTO THE REAR AXLE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
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