NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
688 reports103,000 miles · Sep 28, 2017
Electrical SystemEngineFuel/propulsion System
MY TRUCK WOULD CRANK BUT NOT START SOMETIMES AFTER BEING PARKED FOR A WHILE. I THOUGHT IT MAY HAVE BEEN FROM THE HUMIDITY. IT WILL CRANK AND NOT START A COUPLE OF TIMES MORE OFTEN NOW. WHEN DRIVING ON THE HIGHWAY SOMETIMES, IT WILL SPUTTER FOR A COUPLE OF SECONDS. I THOUGHT IT MIGHT HAVE BEEN FROM HAVING A LITTLE WATER IN TH…
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MY TRUCK WOULD CRANK BUT NOT START SOMETIMES AFTER BEING PARKED FOR A WHILE. I THOUGHT IT MAY HAVE BEEN FROM THE HUMIDITY. IT WILL CRANK AND NOT START A COUPLE OF TIMES MORE OFTEN NOW. WHEN DRIVING ON THE HIGHWAY SOMETIMES, IT WILL SPUTTER FOR A COUPLE OF SECONDS. I THOUGHT IT MIGHT HAVE BEEN FROM HAVING A LITTLE WATER IN THE GASOLINE FROM THE ETHANOL. I'VE BEEN USING FUEL INJECTOR CLEANER AND SEAFOAM EVERY SO OFTEN SINCE 2014. THE TRUCK IS 6 YEARS OLD. I'VE BEEN READING ABOUT HOW OTHERS HAVE BEEN HAVING A PROBLEM WITH THE FUEL PUMP RELAY GOING BAD ON THE SAME YEAR MODEL VEHICLE AND OTHER MAKE/MODELS BY DODGE.
NHTSA ODI #11030438
63,000 miles · Sep 25, 2017
Electrical System
MY TRUCK IS A 2011 WITH ONLY 63 THOUSAND MILES ON IT. THE TRUCK WOULD CRANK BUT NOT START RIGHT AWAY WHEN COLD. AT FIRST IT WOULD RUN FINE ONCE WARM BUT EVENTUALLY IT STARTED STALLING WHEN WARM. I THOUGHT IT WAS EITHER THE FUEL PUMP OR THE TPIM WHICH I FOUND OUT ABOUT ONLINE AS MANY PEOPLE ARE HAVING THE SAME ISSUE. I ASKED THE…
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MY TRUCK IS A 2011 WITH ONLY 63 THOUSAND MILES ON IT. THE TRUCK WOULD CRANK BUT NOT START RIGHT AWAY WHEN COLD. AT FIRST IT WOULD RUN FINE ONCE WARM BUT EVENTUALLY IT STARTED STALLING WHEN WARM. I THOUGHT IT WAS EITHER THE FUEL PUMP OR THE TPIM WHICH I FOUND OUT ABOUT ONLINE AS MANY PEOPLE ARE HAVING THE SAME ISSUE. I ASKED THE DEALERSHIP AND THEY STATED IT'S DEFINITELY THE FUEL PUMP. I WENT TO A LOCAL SHOP TO HAVE THEM TEST IT AND SURPRISE, SURPRISES IT WAS THE TPIM. WELL IT'S A THOUSAND DOLLAR PART AND ANOTHER $500 TO PROGRAM THE NEW ONE. THE ISSUE IS WITH A RELY THE CHRYSLER PUT IN THE UNIT THE IS PART OF THE MOTHER BOARD. SO INSTEAD OF REPLACING ONE RELAY THAT ENTIRE UNIT HAS TO BE REPLACED. YES A $1500 JOB FOR A 5 CENT RELAY THAT DODGE DECIDED TO NOT MAKE STPERATE FROM THE TPIM MOTHER BOARD. ONE OTHER THING, I ASKED THE DEALERSHIP IF TH TOIM COULD BE THE ISSUE AND THEY SAID WE HAVE HAD PROBLEMS WITH THEM BUT NEVER FOR YOU YEAR VEHICLE. THAT IS WHY THEY WERE SO SURE IT WAS THE FUEL PUMP. ONLINE THEY HAVE AN AFTER MARKET KIT THAT YOU CAN BUY IF YOU HAVE SOME ELECTRICAL SKILLS SO YOU CAN BYPASS THE RELAY IN THE TPIM. IT'S SUCH A PROBLEM THAT A COMPANY IS MAKING MONEY BY PRODUCING AN AFTER MARKET ITEM TO FIX THE ISSUE. KNOWING THIS I CAN'T UNDERSTAND WHY THERE HAS NOT BEEN A RECALL. ESPECIALLY BEING IT'S SO EXPENSIVE TO FIX PROPERLY.
NHTSA ODI #11025493
Mileage unknown · Sep 23, 2017
Electrical SystemElectronic Stability Control (esc)Unknown Or Other
TRUCK MAKES LOUD RUMBLING SOUNDS ON BOTTOM. THERE IS A MAJOR ELECTRICAL ISSUE WITH THE TRUCK THAT DRAINS BATTERY RESULTING IN THE TRUCK NOT STARTING. STRANDED MANY PLACES BECAUSE OF THIS ISSUE
NHTSA ODI #11025178
56,250 miles · Sep 20, 2017
Fuel System, GasolineFuel/propulsion System
WHILE OPERATING THE VEHICLE FROM JUST MAKING A TURN AND ACCELERATING TO THE ROAD WAY SPEED OF 30 MPH, THE STAINLESS STEEL STRAP THAT SECURES THE FUEL TANK TO THE FRAME OF THE VEHICLE SUFFERED A FAILURE. THIS FAILURE WAS CAUSED BY CORROSION OF THE FRAME CHASSIS AND THE STRAP SEPARATING. THE FAILURE CAUSED THE 32 GALLON FUEL TA…
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WHILE OPERATING THE VEHICLE FROM JUST MAKING A TURN AND ACCELERATING TO THE ROAD WAY SPEED OF 30 MPH, THE STAINLESS STEEL STRAP THAT SECURES THE FUEL TANK TO THE FRAME OF THE VEHICLE SUFFERED A FAILURE. THIS FAILURE WAS CAUSED BY CORROSION OF THE FRAME CHASSIS AND THE STRAP SEPARATING. THE FAILURE CAUSED THE 32 GALLON FUEL TANK TO LOWER TOWARD THE ROAD WAY AND THE REMAINING STRAP TO DRAG ALONG THE STREET PAVEMENT . THIS FAILURE CREATED A RISK OF FIRE/ AND SPARKS FROM THE DRAGGING METAL.
NHTSA ODI #11024704
57,200 miles · Sep 15, 2017
Power Train
TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LUNGED FORWARD AND STRUGGLED TO ACCELERATE SMOOTHLY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. FIRKINS CHRYSLER JEEP DODGE RAM IN BRADENTON, FLORIDA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 1…
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TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LUNGED FORWARD AND STRUGGLED TO ACCELERATE SMOOTHLY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. FIRKINS CHRYSLER JEEP DODGE RAM IN BRADENTON, FLORIDA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,200.
NHTSA ODI #11023626
53,700 miles · Sep 7, 2017
Electrical System
TIPM REPLACEMENT WITH ONLY 53,700 MILES ON THE TRUCK. THE TIPM CAN PREVENT AIRBAGS FROM DEPLOYING AND MAKES THE VEHICLE COMPLETELY UNSAFE. THE VEHICLE WILL NOT START WITHOUT REPLACING THE MODULE. THIS IS A KNOWN ISSUE WITH MULTIPLE COMPLAINTS FOR MANY DODGE VEHICLES, INCLUDING DURANGO, TOWN AND COUNTRY ETC.
NHTSA ODI #11022110
100,000 miles · Sep 5, 2017
Electrical System
TIPM FAILURE IN 2011 DODGE RAM 1500 ENGINE WILL STALL WHILE DRIVING, RADIO AND POWER WINDOWS WORK ON AND OFF, BATTERY WILL DIE FROM FUEL PUMP TRYING TO RUN ALL THE TIME
NHTSA ODI #11021595
95,000 miles · Sep 1, 2017
Fuel/propulsion System
GAS FUEL TANK FELL OFF DUE TO FRAME RUST AND STRAP PULLING THROUGH RUSTED FRAME...WAS DRIVING ON FREEWAY AND HEARD SCRAPING NOISE FROM UNDER THE TRUCK, WHEN I STOPPED TO INVESTIGATE NOISE I FOUND THE TANK STRAP HANGING AND THE NOISE WAS CAUSED BY THE STRAP RUBBING AGAINST THE DRIVESHAFT. OTHER STRAP STILL HANGING ON SO KEEP TANK…
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GAS FUEL TANK FELL OFF DUE TO FRAME RUST AND STRAP PULLING THROUGH RUSTED FRAME...WAS DRIVING ON FREEWAY AND HEARD SCRAPING NOISE FROM UNDER THE TRUCK, WHEN I STOPPED TO INVESTIGATE NOISE I FOUND THE TANK STRAP HANGING AND THE NOISE WAS CAUSED BY THE STRAP RUBBING AGAINST THE DRIVESHAFT. OTHER STRAP STILL HANGING ON SO KEEP TANK FROM FALLING COMPLETELY OFF AND PULLING THE BRAKE LINES AND FUEL LINE WITH IT. ... UPDATED 09/20/17 *BF UPDATED 09/26/17 *BF *JS
NHTSA ODI #11021036
60,120 miles · Aug 28, 2017
Electrical System
TIPM FAILED AT 60,120 MILES (TOTTALY INTREGATED POWER MODULE) TRUCK WOULD NOT START
NHTSA ODI #11020089
124,000 miles · Aug 26, 2017
Engine
DRIVING ON INTERSTATE TODAY, THE 4 WHEEL DRIVE LIGHT BEEPED ONCE AND THE ENGINE DIED. LUCKILY WE COASTED TO THE SIDE, THE DOORS WOULD NOT LOCK, WINDOWS WOULD NOT ROLL DOWN. STARTED WOULD ENGAGE. SOUNDS LIKE TIPM TROUBLE. SPENTS $200 BEING TOWED HOME 75 MILES
NHTSA ODI #11019878
Official recalls
4Mar 8, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
Consequence & remedy
Consequence: If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Remedy: Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Dec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Consequence & remedy
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Feb 6, 2013
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
Consequence & remedy
Consequence: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
Remedy: On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
Dec 24, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 RAM 1500 TRUCKS MANUFACTURED FROM SEPTEMBER 2009 THROUGH DECEMBER 2010. SOME VEHICLES MAY HAVE EXPERIENCE A NOISE (GROWL, GRIND) COMING FROM THE REAR AXLE BEARING WHICH COULD EVENTUALLY SEIZE.
Consequence & remedy
Consequence: A FAILURE OF THE BEARING COULD CAUSE THE VEHICLE TO STALL INCREASING THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND WILL INSTALL AN OIL PORT INSERT INTO THE REAR AXLE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
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