NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
688 reportsMileage unknown · Jun 29, 2018
Power Train
TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS INCLUDED IN THE BUYBACK PROGRAM BECAUSE THE PARTS WERE NO LONGER AVAILABLE TO D…
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TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS INCLUDED IN THE BUYBACK PROGRAM BECAUSE THE PARTS WERE NO LONGER AVAILABLE TO DO THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #11104686
Mileage unknown · Jun 20, 2018
Fuel System, GasolinePower Train
TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V821000 (POWER TRAIN) AND 18V160000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER …
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TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V821000 (POWER TRAIN) AND 18V160000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (HOLDEN DODGE CHRYSLER JEEP RAM, 640 S GOVERNORS AVE, DOVER, DE 19904, (302) 734-5708) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11102867
Mileage unknown · Jun 19, 2018
Power Train
TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (JONES MOTOR COMPANY, 545 FLORENCE RD, SA…
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TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (JONES MOTOR COMPANY, 545 FLORENCE RD, SAVANNAH, TN 38372, (731) 925-4923) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT UPDATED 9/26/18*JB
NHTSA ODI #11102679
Mileage unknown · Jun 19, 2018
Fuel System, GasolinePower Train
TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V821000 (POWER TRAIN) AND 18V160000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE …
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TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V821000 (POWER TRAIN) AND 18V160000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED LESTER GLENN CHRYSLER DODGE JEEP RAM FIAT AT (888) 819-3759 (101 NJ-37, TOMS RIVER, NJ 08753) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11102561
25,000 miles · Jun 13, 2018
Service Brakes, HydraulicFire
TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT PASSENGER TIRE VIBRATED. UPON INSPECTION, THE CONTACT NOTICED THAT THE CALIPER WAS SO HOT THAT SMOKE EMERGED FROM THE WHEEL AREA. THE CONTACT WAITED UNTIL THE CALIPER COOLED OFF AND DROVE THE VEHICLE BACK HOME. THE CONTACT ALSO STATED THAT THE SA…
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TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT PASSENGER TIRE VIBRATED. UPON INSPECTION, THE CONTACT NOTICED THAT THE CALIPER WAS SO HOT THAT SMOKE EMERGED FROM THE WHEEL AREA. THE CONTACT WAITED UNTIL THE CALIPER COOLED OFF AND DROVE THE VEHICLE BACK HOME. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED APPROXIMATELY ONE MONTH AGO, BUT ON THE FRONT DRIVER'S SIDE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. *TT
NHTSA ODI #11101653
Mileage unknown · Jun 8, 2018
Power Train
TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GLENN POLK FORD, 4320 N INTERSTATE 35, G…
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TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GLENN POLK FORD, 4320 N INTERSTATE 35, GAINESVILLE, TX 76240, (940) 668-8770) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11100540
43,000 miles · Jun 4, 2018
Electrical SystemEngine
TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT THE ENGINE MANAGEMENT COMPUTER SYSTEM WAS MALFUNCTIONING AND CAUSED THE ENGINE TO TURN OFF, THE DOORS TO UNLOCK, THE POWER WINDOWS TO ROLL DOWN, AND THE FUEL PUMP TO CONTINUE RUNNING WHEN THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO TRISTAR MOTORS SOMERSET (126…
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TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT THE ENGINE MANAGEMENT COMPUTER SYSTEM WAS MALFUNCTIONING AND CAUSED THE ENGINE TO TURN OFF, THE DOORS TO UNLOCK, THE POWER WINDOWS TO ROLL DOWN, AND THE FUEL PUMP TO CONTINUE RUNNING WHEN THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO TRISTAR MOTORS SOMERSET (1260 N CENTER AVE, SOMERSET, PA 15501), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS 43,000.
NHTSA ODI #11099589
106,000 miles · Jun 4, 2018
Electrical SystemEngineFuel/propulsion System
THE TOTALLY INTEGRATED POWER MODULE (TIPM-7) FAILED, CAUSING THE VEHICLE TO STALL WITHOUT WARNING WHILE DRIVING AND DIFFICULTY WITH RESTARTING. THIS WAS A RECURRING PROBLEM FOR A FEW WEEKS.
NHTSA ODI #11099479
85,000 miles · May 30, 2018
Suspension
TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE AN ABNORMAL GRINDING SOUND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE REAR AXLE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS ALSO MADE AWARE OF NHTSA CAMPAIGN N…
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TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE AN ABNORMAL GRINDING SOUND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE REAR AXLE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS ALSO MADE AWARE OF NHTSA CAMPAIGN NUMBER: 10V656000 (SUSPENSION); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT ONLY NHTSA COULD ADD VINS TO THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
NHTSA ODI #11098734
80,000 miles · May 18, 2018
EngineService BrakesSteering
ON MULTIPLE OCCASIONS, THE ENGINE HAS DIED WHILE TURNING AT AN INTERSECTION. ON EVERY OCCASION I WAS TRAVELING AT THE POSTED SPEED LIMIT PRIOR TO SLOWING DOWN IN ANTICIPATION OF THE TURN. ON EVERY OCCASION THE ENGINE DIED RIGHT IN THE MIDDLE OF THE TURN, CAUSING ME TO LOSE BOTH POWER STEERING AND BRAKES, FORCING ME TO JUST MAN…
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ON MULTIPLE OCCASIONS, THE ENGINE HAS DIED WHILE TURNING AT AN INTERSECTION. ON EVERY OCCASION I WAS TRAVELING AT THE POSTED SPEED LIMIT PRIOR TO SLOWING DOWN IN ANTICIPATION OF THE TURN. ON EVERY OCCASION THE ENGINE DIED RIGHT IN THE MIDDLE OF THE TURN, CAUSING ME TO LOSE BOTH POWER STEERING AND BRAKES, FORCING ME TO JUST MANHANDLE IT TO AVOID COLLISIONS AND HOPING THE GUY BEHIND ME DIDN'T PLOW INTO MY REAR END. I TOOK THE VEHICLE TO THE NEAREST DEALER SERVICE CENTER BUT THEY WERE UNABLE TO DIAGNOSE THE PROBLEM OR FIX IT.
NHTSA ODI #11096730
Official recalls
4Mar 8, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
Consequence & remedy
Consequence: If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Remedy: Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Dec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Consequence & remedy
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Feb 6, 2013
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
Consequence & remedy
Consequence: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
Remedy: On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
Dec 24, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 RAM 1500 TRUCKS MANUFACTURED FROM SEPTEMBER 2009 THROUGH DECEMBER 2010. SOME VEHICLES MAY HAVE EXPERIENCE A NOISE (GROWL, GRIND) COMING FROM THE REAR AXLE BEARING WHICH COULD EVENTUALLY SEIZE.
Consequence & remedy
Consequence: A FAILURE OF THE BEARING COULD CAUSE THE VEHICLE TO STALL INCREASING THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND WILL INSTALL AN OIL PORT INSERT INTO THE REAR AXLE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.