NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
45 reportsClear category filter15,000 miles · Aug 4, 2015
SteeringSuspensionUnknown Or Other
SAFETY RECALL N08 / NHTSA 13V-038 REAR AXLE PINION NUT I HAD MY VEHICLE CALLED IN FOR A RECALL AFTER PURCHASE AT THE END OF 2013. EVER SINCE THEN I HAVE HAD SHAKY AND JERKY STEERING AT TIMES ESPECIALLY AT A HIGHWAY RATE OF SPEED (55-70 MPH). I HAVE NOT TAKEN IT TO THE DEALERSHIP DUE TO FINANCES AND MY WARRANTY IS NO LONER VA…
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SAFETY RECALL N08 / NHTSA 13V-038 REAR AXLE PINION NUT I HAD MY VEHICLE CALLED IN FOR A RECALL AFTER PURCHASE AT THE END OF 2013. EVER SINCE THEN I HAVE HAD SHAKY AND JERKY STEERING AT TIMES ESPECIALLY AT A HIGHWAY RATE OF SPEED (55-70 MPH). I HAVE NOT TAKEN IT TO THE DEALERSHIP DUE TO FINANCES AND MY WARRANTY IS NO LONER VALID. AFTER READING THE RECALL DETAILS NOW I AM ASSUMING THIS HAS BEEN THE ISSUE. AFTER READING WHAT COULD POSSIBLY HAPPEN DUE TO THIS ISSUE I FEEL UNSAFE DRIVING THE VEHICLE AND NO LONER ALLOW MY 1 YEAR OLD SON IN THE VEHICLE.
NHTSA ODI #10746268
25,000 miles · Aug 3, 2015
SteeringSuspension
TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE DRIVING AT 50 MPH, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,…
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TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE DRIVING AT 50 MPH, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10745877
50,822 miles · Jul 27, 2015
SteeringUnknown Or Other
PURCHASED TRUCK 2/7/15. NOTICED IT DRIFTED AND PULLED. TOOK TRUCK BACK FOR SERVICE TWICE. WAS TOLD BOTH TIMES THE ALIGNMENT WAS WITHIN FACTORY SPEC. THE SECOND TIME I WAS TOLD IT WAS DUE TO DIFFERENT TIRE TREAD DEPTHS. THE TIRES WERE BRAND NEW, INSTALLED BY THE DEALERSHIP. NOW STILL THE TRUCK FEELS VERY UNSTABLE ON THE ROAD, CON…
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PURCHASED TRUCK 2/7/15. NOTICED IT DRIFTED AND PULLED. TOOK TRUCK BACK FOR SERVICE TWICE. WAS TOLD BOTH TIMES THE ALIGNMENT WAS WITHIN FACTORY SPEC. THE SECOND TIME I WAS TOLD IT WAS DUE TO DIFFERENT TIRE TREAD DEPTHS. THE TIRES WERE BRAND NEW, INSTALLED BY THE DEALERSHIP. NOW STILL THE TRUCK FEELS VERY UNSTABLE ON THE ROAD, CONSTANTLY WEAVING LEFT TO RIGHT. WHEN HITTING A BUMP IN THE ROAD IT FEELS AS IF THE FRONT END IS COMING APART. MY TRUCK WAS EVIDENTLY PART OF THE "AXEL RECALL" WHICH IS NOW PART OF THIS LARGE FIASCO REQUIRING THE TRUCK BE BOUGHT BACK FROM ME BUT I CANNOT GET A HOLD OF FIAT CHRYSLER AUTOMOTIVE FOR MORE INFORMATION.
NHTSA ODI #10743890
73,000 miles · May 9, 2015
Electrical SystemEngineSteering
WHILE DRIVING AT FREEWAY SPEEDS MY TRUCK COMPLETLY SHUT OFF, I LOST POWER TO EVERYTHING, INCLUDING POWER STEERING. I HAD PREVIOUS HAD MY TRUCK INTO THE DEALERSHIP FOR PROBLEMS WITH MY FUEL PUMP STAYING ON AND LEARNED IT WAS A PROBLEM WITH THE TIPM (TOTALLY INTEGRATED POWER MODULE) WHICH CHRYSLER IS AWARE OF AND HAS RECALLS FOR S…
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WHILE DRIVING AT FREEWAY SPEEDS MY TRUCK COMPLETLY SHUT OFF, I LOST POWER TO EVERYTHING, INCLUDING POWER STEERING. I HAD PREVIOUS HAD MY TRUCK INTO THE DEALERSHIP FOR PROBLEMS WITH MY FUEL PUMP STAYING ON AND LEARNED IT WAS A PROBLEM WITH THE TIPM (TOTALLY INTEGRATED POWER MODULE) WHICH CHRYSLER IS AWARE OF AND HAS RECALLS FOR SOME VEHICLES IN CERTIN STATES. THE SYMTOMS MY TRUCK IS HAVING IS THE SAME LISTED IN MANY OF THE COMPLAINTS, IE. VEHICLES RANDOMLY SHUTTING OFF, FUEL PUMP STAYING ON AND DRAINING THE BATTERIES, AIR BAGS RANDOMLY DEPLOYING. AFTER RESEARCHING MULTIPLE FOURMS AND WEBSITE I FOUND ITS A VERY COMMON PROBLEM AMONG CHRYSLER VEHICLES. THIS NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS HURT OR KILLED DUE TO FAULTY PARTS AND EQUIPMENT.
NHTSA ODI #10715468
211,000 miles · May 1, 2015
Steering
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. WHILE REVERSING, THE POWER STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 211,000.
NHTSA ODI #10714129
125,000 miles · Mar 17, 2015
Power TrainSteeringSuspension
THIS VEHICLE HAS BEEN REPAIRED TWICE FOR THE FRONT END. WHILE DRIVING THE VEHICLE AT EITHER 35, 45, 55, 65 OR 75 IT WOBBLES, VIBRATES SOMETHING FIERCE AND THEN IT SEEMS YOU REACH A CERTAIN DISTANCE AT THAT SPEED OR A BUMP IN THE ROAD AND BAM IT FINE FOR A WHILE UNTIL IT DOES IT AGAIN. AND IT WILL GET TO THE POINT THAT YOU SMELL …
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THIS VEHICLE HAS BEEN REPAIRED TWICE FOR THE FRONT END. WHILE DRIVING THE VEHICLE AT EITHER 35, 45, 55, 65 OR 75 IT WOBBLES, VIBRATES SOMETHING FIERCE AND THEN IT SEEMS YOU REACH A CERTAIN DISTANCE AT THAT SPEED OR A BUMP IN THE ROAD AND BAM IT FINE FOR A WHILE UNTIL IT DOES IT AGAIN. AND IT WILL GET TO THE POINT THAT YOU SMELL AXLE GEAR OIL. WHEN I WENT TO HAVE IT REPAIRED THE FIRST TIME I WAS TOLD THE FRONT WHEEL BEARING WAS CHANGED ON THE PASSENGER SIDE AND IF IT WERE TO MAKE THE SAME NOISE BRING IT BACK MADE THE SAME WOBBLE NOISE BROUGHT IT TO ANOTHER PLACE THEY REPLACED THE WHEEL BEARING (SAME ONE) AND THE WHOLE FRONT AXLE AND SAID IT WAS FIXED, I TOOK IT HOME AND LOW AND BEHOLD SAME PROBLEM. NO I AM TRYING TO HAVE THE LAST PLACE FIX WHAT HE DIDN'T FIX AND I AM CATCHING A NIGHTMARE TRYING TO GET IN TOUCH WITH THAT GUY BECAUSE EVERYTIME HE SAYS SOMEONE WILL BE THERE TO BRING THE VEHICLE BY NO ONE IS THERE. *TR
NHTSA ODI #10694990
60,000 miles · Jan 30, 2015
Steering
TL*THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE STEERING WHEEL SEIZED AND THE BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
NHTSA ODI #10679937
43,046 miles · Oct 24, 2014
Steering
TOOK TRUCK IN FOR SERVICE. ADVISED THAT BOTH TIE ROD ENDS NEEDED REPLACEMENT QUICKLY. RESEARCHED INFO AND FOUND AUTOTRADER.COM STATING RECALL COMING SOON FOR 240K TRUCKS. CONTACTED CHRYSLER AND WAS TOLD VEHICLE IS NOT RECALLED AT THIS TIME. AS A MECHANIC WITH 30 PLUS YRS EXPERIENCE I WILL NOT HESITATE TO REPLACE THESE PARTS AND …
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TOOK TRUCK IN FOR SERVICE. ADVISED THAT BOTH TIE ROD ENDS NEEDED REPLACEMENT QUICKLY. RESEARCHED INFO AND FOUND AUTOTRADER.COM STATING RECALL COMING SOON FOR 240K TRUCKS. CONTACTED CHRYSLER AND WAS TOLD VEHICLE IS NOT RECALLED AT THIS TIME. AS A MECHANIC WITH 30 PLUS YRS EXPERIENCE I WILL NOT HESITATE TO REPLACE THESE PARTS AND HOPE THAT THE NHTSA AND CHRYSLER ACT AS QUICKLY IN RECALLING THESE VEHICLES. *TR
NHTSA ODI #10649773
90,000 miles · Jun 25, 2014
Electrical SystemExterior LightingSteering
MY TURN SIGNAL SWITCH DOES NOT WORK ANYMORE WHEN TURNING LEFT. I TURN IT DOWN TO SELECT THE LEFT TURN SIGNAL AND DOES NOT WORK AT ALL ANYMORE. *TR
NHTSA ODI #10606048
Mileage unknown · Mar 12, 2014
Steering
2011 DODGE RAM. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD RECALL NOTICE PROBLEMS. *SMD THE DEALER INFORMED THE CONSUMER HE SHOULD EXPECT TO WAIT TWENTY WEEKS FOR THE PART TO ARRIVE.
NHTSA ODI #10568459
Official recalls
4Mar 8, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
Consequence & remedy
Consequence: If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Remedy: Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Dec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Consequence & remedy
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Feb 6, 2013
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
Consequence & remedy
Consequence: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
Remedy: On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
Dec 24, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 RAM 1500 TRUCKS MANUFACTURED FROM SEPTEMBER 2009 THROUGH DECEMBER 2010. SOME VEHICLES MAY HAVE EXPERIENCE A NOISE (GROWL, GRIND) COMING FROM THE REAR AXLE BEARING WHICH COULD EVENTUALLY SEIZE.
Consequence & remedy
Consequence: A FAILURE OF THE BEARING COULD CAUSE THE VEHICLE TO STALL INCREASING THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND WILL INSTALL AN OIL PORT INSERT INTO THE REAR AXLE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.