NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
214 reportsClear category filter116,634 miles · Aug 10, 2015
Electrical System
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT UPON TURNING THE VEHICLE OFF, AN ABNORMAL NOISE EMITTED FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE FUSE BOX WAS FAILING. THE TECHNICIAN USED A UNKNOWN PART TO BYPASSED THE SYS…
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TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT UPON TURNING THE VEHICLE OFF, AN ABNORMAL NOISE EMITTED FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE FUSE BOX WAS FAILING. THE TECHNICIAN USED A UNKNOWN PART TO BYPASSED THE SYSTEM. THE VEHICLE WAS REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 116,634.
NHTSA ODI #10747587
100,000 miles · Aug 5, 2015
Electrical System
TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT IN ORDER FOR THE VEHICLE TO START, THE VEHICLE NEEDED TO BE SHIFTED FROM PARK TO DRIVER SEVERAL TIMES IN ORDER TO TURN THE KEY INTO THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. …
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TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT IN ORDER FOR THE VEHICLE TO START, THE VEHICLE NEEDED TO BE SHIFTED FROM PARK TO DRIVER SEVERAL TIMES IN ORDER TO TURN THE KEY INTO THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. MA 09/22/15
NHTSA ODI #10746520
48,000 miles · Jul 28, 2015
Electrical SystemEngineVehicle Speed Control
WHILE DRIVING MY PICKUP TRUCK AT A SPEED OF 30-35 MPH, THE POWER TURNED OFF AND THE SPEED DECREASED AT A FAST RATE. LUCKILY, I WAS ABLE TO PULL INTO A BUSINESS TO TURN MY IGNITION TO "OFF" AND TURN MY VEHICLE BACK ON. I DID NOT HAVE ACCESS TO ANY ELECTRICAL EQUIPMENT IN MY VEHICLE. THIS HAS HAPPENED FOUR TIMES IN THE LAST 2 MONT…
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WHILE DRIVING MY PICKUP TRUCK AT A SPEED OF 30-35 MPH, THE POWER TURNED OFF AND THE SPEED DECREASED AT A FAST RATE. LUCKILY, I WAS ABLE TO PULL INTO A BUSINESS TO TURN MY IGNITION TO "OFF" AND TURN MY VEHICLE BACK ON. I DID NOT HAVE ACCESS TO ANY ELECTRICAL EQUIPMENT IN MY VEHICLE. THIS HAS HAPPENED FOUR TIMES IN THE LAST 2 MONTHS.
NHTSA ODI #10744156
65,000 miles · Jul 27, 2015
Electrical SystemFuel/propulsion System
I HAVE A 2011 RAM 1500 BIG HORN 4X4 WITH THE 5.7 HEMI MOTOR. PRIOR TO DATE MENTIONED I HAVE BEEN EXPERIENCING TROUBLE STARTING IT. ON THE DATE SPECIFIED I WAS DRIVING 70 MPH ON HIGHWAY WHEN MOTOR DIED AND LOST CONTROL OF VEHICLE. ALMOST CAUSING A MAJOR ACCIDENT WITH THE MOTORISTS AROUND ME. I ALSO NEARLY AVOIDED AN OVERPASS AN…
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I HAVE A 2011 RAM 1500 BIG HORN 4X4 WITH THE 5.7 HEMI MOTOR. PRIOR TO DATE MENTIONED I HAVE BEEN EXPERIENCING TROUBLE STARTING IT. ON THE DATE SPECIFIED I WAS DRIVING 70 MPH ON HIGHWAY WHEN MOTOR DIED AND LOST CONTROL OF VEHICLE. ALMOST CAUSING A MAJOR ACCIDENT WITH THE MOTORISTS AROUND ME. I ALSO NEARLY AVOIDED AN OVERPASS AND ALMOST WAS REAR ENDED. TOOK TO DEALERSHIP TO CHECK AND WAS TOLD WAS FUEL PUMP. I REFUSED SERVICE DUE TO EXCESSIVE COST TO REPLACE. I DID MY OWN TEST AND FOUND MY FUEL PUMP RELAY TO BE DEFECTIVE WITCH CANNOT BE REPLACED BECAUSE IT IS PART OF THE TIPM. CHRYSLER WILL NOT REPLACE
NHTSA ODI #10743705
58,000 miles · Jul 24, 2015
Electrical SystemEngineFuel/propulsion System
VEHICLE LOST POWER IN TRAFFIC, UNABLE TO USE HAZARD LIGHTS. TOWED TO MECHANIC INFORMED THE TIPM NEEDS TO BE REPLACED. THIS TIES IN WITH AN EARLIER REPAIR INVOLVING THE FUEL PUMP THAT WAS CONTINUOUSLY RUNNING.
NHTSA ODI #10736235
93,203 miles · Jul 14, 2015
Electrical System
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. WHILE DRIVING AT 75 MPH, THE VEHICLE STALLED. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY AND TIPM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE …
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TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. WHILE DRIVING AT 75 MPH, THE VEHICLE STALLED. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY AND TIPM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,203.
NHTSA ODI #10734047
73,000 miles · May 9, 2015
Electrical SystemEngineSteering
WHILE DRIVING AT FREEWAY SPEEDS MY TRUCK COMPLETLY SHUT OFF, I LOST POWER TO EVERYTHING, INCLUDING POWER STEERING. I HAD PREVIOUS HAD MY TRUCK INTO THE DEALERSHIP FOR PROBLEMS WITH MY FUEL PUMP STAYING ON AND LEARNED IT WAS A PROBLEM WITH THE TIPM (TOTALLY INTEGRATED POWER MODULE) WHICH CHRYSLER IS AWARE OF AND HAS RECALLS FOR S…
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WHILE DRIVING AT FREEWAY SPEEDS MY TRUCK COMPLETLY SHUT OFF, I LOST POWER TO EVERYTHING, INCLUDING POWER STEERING. I HAD PREVIOUS HAD MY TRUCK INTO THE DEALERSHIP FOR PROBLEMS WITH MY FUEL PUMP STAYING ON AND LEARNED IT WAS A PROBLEM WITH THE TIPM (TOTALLY INTEGRATED POWER MODULE) WHICH CHRYSLER IS AWARE OF AND HAS RECALLS FOR SOME VEHICLES IN CERTIN STATES. THE SYMTOMS MY TRUCK IS HAVING IS THE SAME LISTED IN MANY OF THE COMPLAINTS, IE. VEHICLES RANDOMLY SHUTTING OFF, FUEL PUMP STAYING ON AND DRAINING THE BATTERIES, AIR BAGS RANDOMLY DEPLOYING. AFTER RESEARCHING MULTIPLE FOURMS AND WEBSITE I FOUND ITS A VERY COMMON PROBLEM AMONG CHRYSLER VEHICLES. THIS NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS HURT OR KILLED DUE TO FAULTY PARTS AND EQUIPMENT.
NHTSA ODI #10715468
70,000 miles · Apr 9, 2015
Electrical SystemExterior Lighting
THE DRIVER SIDE HEADLIGHT GOES OFF AT RANDOM TIMES. IT USUALLY COMES BACK ON WITHIN A FEW MINUTES. NOW IT IS COMPLETELY OUT. A NEW BULB WAS ATTEMPTED BUT FAILED TO FIX THE ISSUE. ALSO THE ANTI THEFT SYSTEM ACTIVATES AT RANDOM TIMES CAUSING THE HORN TO ACTIVATE AND VEHICLES LIGHTS TO ALL FLASH. ONE OCCASION THE VEHICLE FAILED TO…
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THE DRIVER SIDE HEADLIGHT GOES OFF AT RANDOM TIMES. IT USUALLY COMES BACK ON WITHIN A FEW MINUTES. NOW IT IS COMPLETELY OUT. A NEW BULB WAS ATTEMPTED BUT FAILED TO FIX THE ISSUE. ALSO THE ANTI THEFT SYSTEM ACTIVATES AT RANDOM TIMES CAUSING THE HORN TO ACTIVATE AND VEHICLES LIGHTS TO ALL FLASH. ONE OCCASION THE VEHICLE FAILED TO START FOR SEVERAL HOURS. THE ISSUES ARE GETTING WORSE AND MORE FREQUENT. *TR
NHTSA ODI #10704595
72,000 miles · Mar 9, 2015
Electrical SystemEngine
TL*THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT AFTER RESETTING THE KEY, ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSIS.…
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TL*THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT AFTER RESETTING THE KEY, ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN STATED THAT THE CONTROL MODULE FAILED AND THE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
NHTSA ODI #10692973
78,000 miles · Feb 26, 2015
Electrical System
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT IT TOOK A LONG TIME TO START THE VEHICLE AND THEN IT STALLED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE INTEGRATED POWER CONTROL MODULE FAILED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V5…
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TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT IT TOOK A LONG TIME TO START THE VEHICLE AND THEN IT STALLED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE INTEGRATED POWER CONTROL MODULE FAILED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10690919
Official recalls
4Mar 8, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
Consequence & remedy
Consequence: If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Remedy: Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Dec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Consequence & remedy
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Feb 6, 2013
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
Consequence & remedy
Consequence: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
Remedy: On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
Dec 24, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 RAM 1500 TRUCKS MANUFACTURED FROM SEPTEMBER 2009 THROUGH DECEMBER 2010. SOME VEHICLES MAY HAVE EXPERIENCE A NOISE (GROWL, GRIND) COMING FROM THE REAR AXLE BEARING WHICH COULD EVENTUALLY SEIZE.
Consequence & remedy
Consequence: A FAILURE OF THE BEARING COULD CAUSE THE VEHICLE TO STALL INCREASING THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND WILL INSTALL AN OIL PORT INSERT INTO THE REAR AXLE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.