TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT OBSERVED THAT THE FUEL PUMP WAS STILL ON WHILE THE VEHICLE WAS SHUT OFF. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TIPM MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS UNDER AN INVESTIGATION, WHICH WAS CLOSED WITH NO RECALL. THE MANUFACTURE…
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TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT OBSERVED THAT THE FUEL PUMP WAS STILL ON WHILE THE VEHICLE WAS SHUT OFF. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TIPM MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS UNDER AN INVESTIGATION, WHICH WAS CLOSED WITH NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.
NHTSA ODI #10944449
76,000 miles · Jan 4, 2017
Electrical System
MY INFORMATION AND A SHORT STORY FOLLOWS: IF IT WERE NOT FOR THE QUICK THINKING AND FAST REFLEXES OF MY WIFE, WHEN THE TRUCK STOPPED RUNNING AT 60 MILES PER HOUR ON A MAJOR FREEWAY, WE WOULD HAVE BEEN IN A CATASTROPHIC ACCIDENT. AS IT TURNED OUT SHE WAS ABLE TO STEER THE TRUCK TO THE EMERGENCY LANE WHICH WAS NO SIMPLE FEAT CON…
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MY INFORMATION AND A SHORT STORY FOLLOWS: IF IT WERE NOT FOR THE QUICK THINKING AND FAST REFLEXES OF MY WIFE, WHEN THE TRUCK STOPPED RUNNING AT 60 MILES PER HOUR ON A MAJOR FREEWAY, WE WOULD HAVE BEEN IN A CATASTROPHIC ACCIDENT. AS IT TURNED OUT SHE WAS ABLE TO STEER THE TRUCK TO THE EMERGENCY LANE WHICH WAS NO SIMPLE FEAT CONSIDERING THERE WAS NO POWER STEERING AND NO POWER BRAKES. I TOOK MY TRUCK INTO MY DEALER WHEN WE GOT HOME AND IT TOOK THEM 6 DAYS TO DIAGNOSE THE PROBLEM. AFTER THE DIAGNOSES IT TOOK ANOTHER 2 DAYS TO GET THE PART AND TO INSTALL IT. ALL I WANT IS TO BE REIMBURSED FOR THE COST OF THE TIPM MODULE AND THE INSTALLATION FEE. THE RECEIPT AND ITEMIZED WORK LIST ARE ATTACHED TO THIS EMAIL.
NHTSA ODI #10939602
65,000 miles · Dec 14, 2016
Electrical System
TRUCK WONT START,OR SHUTS DOWN COMPLETELY WHILE DRIVING, MECHANIC SAYS FUEL PRESSURE PROBLEM. *TR
NHTSA ODI #10935269
Mileage unknown · Dec 10, 2016
Electrical SystemUnknown Or Other
I WAS HAVING PROBLEMS STARTING MY TRUCK, SO I JUMPED IT WITH A BOOSTER PACK AND IT STARTED RIGHT UP. I PUT A NEW BATTERY IN AND WORKED FOR A COUPLE OF DAYS AND THEN IT BEGAN HAVING PROBLEMS STARTING AGAIN. I TOOK IT TO A DODGE DEALER AND THEY FOUND A FLASH FOR WCM THAT STATES FIXES INTERMITTENT START ISSUE AND REPROGRAMMED WCM. …
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I WAS HAVING PROBLEMS STARTING MY TRUCK, SO I JUMPED IT WITH A BOOSTER PACK AND IT STARTED RIGHT UP. I PUT A NEW BATTERY IN AND WORKED FOR A COUPLE OF DAYS AND THEN IT BEGAN HAVING PROBLEMS STARTING AGAIN. I TOOK IT TO A DODGE DEALER AND THEY FOUND A FLASH FOR WCM THAT STATES FIXES INTERMITTENT START ISSUE AND REPROGRAMMED WCM. IT WORKED FOR A COUPLE OF DAYS AND THEN AGAIN BEGAN HAVING ISSUES STARTING AGAIN. I READ ONLINE THAT IF I SHIFT INTO NEUTRAL AND THEN TRY STARTING IT WILL WORK. THIS SEEMS TO WORK BUT IT IS ANNOYING AND I AM WORRIED IT WILL LEAVE ME STRANDED OR WORSE CAUSE AN ACCIDENT.
NHTSA ODI #10934433
93,000 miles · Nov 3, 2016
Electrical SystemEngine
TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE PARKED, THE VEHICLE CAUGHT FIRE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
NHTSA ODI #10924123
71,000 miles · Oct 26, 2016
Electrical System
TIPM MODULE, FUEL PUMP RELAY AND OTHER MALFUNTIONS
NHTSA ODI #10919079
59,000 miles · Oct 11, 2016
Electrical System
THE ENGINE SEEMS TO CRANK BUT NOT START. THE VEHICLE SOUNDS A LOT LIKE THIS AND FULLY FULLY AND CHARGED. IN THE NEXT DAYS WE WILL TEST THE FUEL RELAY BUT IT SEEMS TO NOT BE DELIVERING FUEL CORRECTLY TO THE ENGINE SYSTEM. HTTPS://WWW.YOUTUBE.COM/WATCH?V=XLFJFB4HSN0
NHTSA ODI #10915188
62,000 miles · Oct 7, 2016
Electrical SystemEngineFuel System, Gasoline
TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED STALLING AND FAILURES WITH STARTING. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIPM NEEDED TO BE UPDATED. UPDATE INSTALLED AND HAS NOT CORRECTED PROBLEM. MOST LIKELY HAS FAILED …
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TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED STALLING AND FAILURES WITH STARTING. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIPM NEEDED TO BE UPDATED. UPDATE INSTALLED AND HAS NOT CORRECTED PROBLEM. MOST LIKELY HAS FAILED AND NEEDS TO BE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.. ..UPDATED 11/01/16 *BF THE DEALER INFORMED THE CONSUMER THE FUEL PUMP RELAY WAS FAULTY. THE DEALER FIXED THE PROBLEM BY SUPPLYING POWER TO THE FUEL PUMP, USING AN ALTERNATIVE SOURCE. UPDATED 11/03/16.*JB
NHTSA ODI #10914518
Mileage unknown · Sep 30, 2016
Electrical System
I SPENT 30+ MINUTES TRYING TO GET MY TRUCK TO START THEN WHEN I FINALLY GOT IT TO START WHERE I COULD DRIVE IT I GOT ON THE HIGHWAY AND MY HEADLIGHTS RANDOMLY SHUT OFF THEN THEN NOT EVEN TO MINUTES LATER MY TRUCK STALLED OUT ON ME ON THE HIGHWAY AND WOULDNT START BACK UP FOR ANOTHER 30 MINUTES OR SO.
NHTSA ODI #10910703
125,000 miles · Sep 29, 2016
Electrical System
TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED STALLING AND FAILURES WITH STARTING. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIPM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF TH…
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TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED STALLING AND FAILURES WITH STARTING. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIPM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. THE VIN WAS NOT PROVIDED.
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
Consequence & remedy
Consequence: If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Remedy: Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Consequence & remedy
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
Consequence & remedy
Consequence: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
Remedy: On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 RAM 1500 TRUCKS MANUFACTURED FROM SEPTEMBER 2009 THROUGH DECEMBER 2010. SOME VEHICLES MAY HAVE EXPERIENCE A NOISE (GROWL, GRIND) COMING FROM THE REAR AXLE BEARING WHICH COULD EVENTUALLY SEIZE.
Consequence & remedy
Consequence: A FAILURE OF THE BEARING COULD CAUSE THE VEHICLE TO STALL INCREASING THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND WILL INSTALL AN OIL PORT INSERT INTO THE REAR AXLE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
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