NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
486 reports33,500 miles · Feb 21, 2012
Power Train
TL* THE CONTACT OWNS A 2010 DODGE RAM. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE REAR TIRES SEIZED AND THE DRIVE SHAFT COMPLETELY DETACHED FROM THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED TO THE LOCAL DEALER TO HAVE THE DRIVE SHAFT REPAIRED. AFTER THE REPAIR THE DRIVE SHAFT DETACHED FROM THE VEHICLE A SECOND TIME, W…
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TL* THE CONTACT OWNS A 2010 DODGE RAM. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE REAR TIRES SEIZED AND THE DRIVE SHAFT COMPLETELY DETACHED FROM THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED TO THE LOCAL DEALER TO HAVE THE DRIVE SHAFT REPAIRED. AFTER THE REPAIR THE DRIVE SHAFT DETACHED FROM THE VEHICLE A SECOND TIME, WHILE DRIVING 70 MPH. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER FOR A SECOND REPAIR. THE FAILURE MILEAGE WAS 33,500.
NHTSA ODI #10448778
31,000 miles · Jan 12, 2012
Power Train
THE REAR END SEIZED WHICH IN TURN SNAPPED THE DRIVE SHAFT IN HALF. THE DRIVE SHAFT THEN PUNCTURED THE FUEL TANK, AND FLATTENED THE SPARE TIRE. THIS HAPPENED WHILE MAKING A RIGHT HAND TURN ONTO A SIDE STREET, MY SPEED AT THE TIME WAS APROX 15 MPH. IT LIFTED THE REAR OF THE TRUCK OFF THE ROAD AND SLAMMED DOWN TO A STOP. I AM G…
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THE REAR END SEIZED WHICH IN TURN SNAPPED THE DRIVE SHAFT IN HALF. THE DRIVE SHAFT THEN PUNCTURED THE FUEL TANK, AND FLATTENED THE SPARE TIRE. THIS HAPPENED WHILE MAKING A RIGHT HAND TURN ONTO A SIDE STREET, MY SPEED AT THE TIME WAS APROX 15 MPH. IT LIFTED THE REAR OF THE TRUCK OFF THE ROAD AND SLAMMED DOWN TO A STOP. I AM GLAD I WAS NOT ON THE HIGHWAY. *TR
NHTSA ODI #10443542
21,495 miles · Dec 14, 2011
Power TrainCrash
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT WAS DRIVING APPROXIMATELY 75 MPH AND HEARD A LOUD NOISE OUTSIDE THE VEHICLE. SUDDENLY, THE VEHICLE SPUN OUT OF CONTROL 360 DEGREES. THE VEHICLE THEN FISH-TAILED AND CRASHED INTO A CONCRETE BARRIER. THE DRIVE SHAFT FRACTURED AND COMPLETELY DETACHED ONTO THE ROAD. A POLICE RE…
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TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT WAS DRIVING APPROXIMATELY 75 MPH AND HEARD A LOUD NOISE OUTSIDE THE VEHICLE. SUDDENLY, THE VEHICLE SPUN OUT OF CONTROL 360 DEGREES. THE VEHICLE THEN FISH-TAILED AND CRASHED INTO A CONCRETE BARRIER. THE DRIVE SHAFT FRACTURED AND COMPLETELY DETACHED ONTO THE ROAD. A POLICE REPORT WAS FILED OF THE INCIDENT. THERE WERE NO PERSONAL INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,495.
NHTSA ODI #10439902
62,000 miles · Sep 20, 2011
Power Train
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT WAS DRIVING 55 MPH WHEN A WHISTLING NOISE EMITTED FROM THE REAR END AS THE REAR TIRES SEIZED, CAUSING THE VEHICLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED AND THE V…
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TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT WAS DRIVING 55 MPH WHEN A WHISTLING NOISE EMITTED FROM THE REAR END AS THE REAR TIRES SEIZED, CAUSING THE VEHICLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 62,000.
NHTSA ODI #10426396
28,000 miles · Aug 2, 2011
Fuel System, Gasoline
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT THE FUEL TANK DID NOT FIT PROPERLY ON THE BRACKET THAT WAS DESIGNED TO HOLD IT IN PLACE. THE CONTACT ALSO MENTIONED THAT THIS WAS A SAFETY ISSUE, SINCE IT COULD CAUSE THE FUEL TANK TO DROP AND CAUSE A FIRE IN THE EVENT OF A CRASH. THE VEHICLE WAS TAKEN TO AN AUT…
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TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT THE FUEL TANK DID NOT FIT PROPERLY ON THE BRACKET THAT WAS DESIGNED TO HOLD IT IN PLACE. THE CONTACT ALSO MENTIONED THAT THIS WAS A SAFETY ISSUE, SINCE IT COULD CAUSE THE FUEL TANK TO DROP AND CAUSE A FIRE IN THE EVENT OF A CRASH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE VEHICLE WAS SAFE AND THAT THEY WERE UNABLE TO ALTER THE VEHICLE'S DESIGN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 28,000.
NHTSA ODI #10416715
20,000 miles · Jul 29, 2011
Structure
THERE IS RUST SPOTS ON THE BED OF THE TRUCK COMING THROUGH THE PAINT. I TOOK INTO DEALER TO ASK ABOUT IT, THEY TOOK PICTURES AND I HAVE NOT HEARD BACK SINCE. IS THIS A PROBLEM WITH DODGE PAINT? MY TRUCK IS WHITE, THEREFOR IT IS QUITE NOTICEABLE. *TR
NHTSA ODI #10415618
Mileage unknown · Jul 29, 2011
Unknown Or Other
AS YOU'RE DRIVING, REGARDLESS OF WHERE-WHEN YOU COME ACROSS A BUMP IN THE ROAD, HOLE, SPEED BUMP, RAILROAD TRACKS, ETC.; THE ENTIRE FRONT END OF THE TRUCK JUMPS. THE STEERING WHEEL MOVES COMPLETELY FROM YOUR HANDS. THIS HAS CAUSED SEVERAL VERY CLOSE ENCOUNTERS WHILE DRIVING DOWN THE HIGHWAY. THE TRUCK JUMPS AND SHIMMIES FROM SID…
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AS YOU'RE DRIVING, REGARDLESS OF WHERE-WHEN YOU COME ACROSS A BUMP IN THE ROAD, HOLE, SPEED BUMP, RAILROAD TRACKS, ETC.; THE ENTIRE FRONT END OF THE TRUCK JUMPS. THE STEERING WHEEL MOVES COMPLETELY FROM YOUR HANDS. THIS HAS CAUSED SEVERAL VERY CLOSE ENCOUNTERS WHILE DRIVING DOWN THE HIGHWAY. THE TRUCK JUMPS AND SHIMMIES FROM SIDE TO SIDE. THIS HAPPENS EVERY TIME YOU DRIVE, REGARDLESS OF THE SPEED. THE CAR DEALER SAID IT WAS A RESULT OF LEAKAGE IN THE SEALS WITH THE SHOCKS. HOWEVER, THERE IS STILL A PROBLEM. *TR
NHTSA ODI #10415615
11,525 miles · May 27, 2011
Engine And Engine Cooling
EXHAUST RESONANCE AT 1500 RPM ON 5.7 LITER MDS VVT ENGINE. HAVE MADE 7 TRIPS TO TWO DEALERSHIPS. DEALERSHIPS UNABLE TO CORRECT. HAVE CONTACTED DODGE THREE TIMES. MANUFACTURER THINKS IT IS CONNECTED WITH THE MDS BUT WILL NOT COVER UNDER WARRANTY. DEALERSHIPS CAN NOT SAY IF THIS WILL HAVE AN ADVERSE AFFECT ON THE ENGINE OVER TIME.…
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EXHAUST RESONANCE AT 1500 RPM ON 5.7 LITER MDS VVT ENGINE. HAVE MADE 7 TRIPS TO TWO DEALERSHIPS. DEALERSHIPS UNABLE TO CORRECT. HAVE CONTACTED DODGE THREE TIMES. MANUFACTURER THINKS IT IS CONNECTED WITH THE MDS BUT WILL NOT COVER UNDER WARRANTY. DEALERSHIPS CAN NOT SAY IF THIS WILL HAVE AN ADVERSE AFFECT ON THE ENGINE OVER TIME.
NHTSA ODI #10404591
2,500 miles · May 27, 2011
Structure
2010 DODGE RAM 1500 PICKUP IN WHITE 8 MONTHS OLD,RUST SPOTS OR BLEMISHES BLEEDING THRU PAINT AFTER BEING THOROUGHLY CLEANED AND PROTESTED WITH 2 COATS OF LIQUID GLASS AUTO POLISH. *TR
NHTSA ODI #10403602
13,866 miles · May 14, 2011
Structure
I NOTICED THAT THE FRONT BUMPER ON MY 2010 DODGE RAM 1500 IS DEVELOPING RUST ON THE FRONT BUMPER. I WENT TO MY LOCAL DODGE DEALER AND WAS INFORMED THAT THIS WOULD NOT BE COVERED UNDER WARRANTY. I CONTACTED CHRYSLER AND WAS INFORMED TO TAKE THE VEHICLE TO ANOTHER DEALER WHICH TOOK PHOTOGRAPHS OF THE DAMAGE. THE DEALER SUBMITTED…
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I NOTICED THAT THE FRONT BUMPER ON MY 2010 DODGE RAM 1500 IS DEVELOPING RUST ON THE FRONT BUMPER. I WENT TO MY LOCAL DODGE DEALER AND WAS INFORMED THAT THIS WOULD NOT BE COVERED UNDER WARRANTY. I CONTACTED CHRYSLER AND WAS INFORMED TO TAKE THE VEHICLE TO ANOTHER DEALER WHICH TOOK PHOTOGRAPHS OF THE DAMAGE. THE DEALER SUBMITTED THESE PHOTOS TO CHRYSLER. CHRYSLER DENIED MY CLAIM UNDER WARRANTY FOR THE RUST ON THE FRONT BUMPER. CHRYSLER STATED THAT IT HAD BEEN ROCK CHIPS THAT CAUSED THE DAMAGE. WHAT SEEMS ODD ABOUT THE CHIPS IS THAT I HAVE NORMAL FINISH AND RUST SPOTS. THERE ARE NO CHIPS WITH JUST PRIMER LEFT WHICH YOU MIGHT HAVE WHEN HAVING ROCK CHIPS. I HAVE NEVER OWNED A VEHICLE THAT STARTED TO HAVE PROBLEMS WITH RUST WITHIN A YEAR. THIS MAKES ME QUESTION THE LONG TERM VIABILITY OF THIS VEHICLE AND TO QUESTION THE PURCHASE OF THIS AUTOMOBILE.
NHTSA ODI #10401769
Official recalls
4Mar 8, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
Consequence & remedy
Consequence: If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Remedy: Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Dec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Consequence & remedy
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Feb 6, 2013
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
Consequence & remedy
Consequence: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
Remedy: On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
Oct 2, 2012
Chrysler is recalling certain model year 2009-2010, Ram 1500 and Dodge Dakota trucks, manufactured from July 1, 2009, through November 30, 2009, because the rear axle pinion nut may loosen due to a lack of adhesive.
Consequence & remedy
Consequence: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
Remedy: Chrysler will notify owners, and dealers will install a pinion nut retainer, free of charge. The recall began on June 17, 2013. Owners may contact Chrysler at 1-800-247-9753.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.