NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
486 reports35,000 miles · Oct 1, 2014
Electrical SystemEngine
MY 2010 DODGE 1500 TRUCK STALLED ON MY WIFE ALMOST GETTING HER IN A WRECK, SHE PULLED IT OVER AND PUT IT IN PARK AND IT STARTED RIGHT UP. TOOK IT INTO THE DODGE DEALERSHIP AND THEY SAID IT WAS THE COMPUTER CHIP AND FIXED IT. TWO DAYS LATER WIFE WAS DRIVING IT AGAIN AND IT STALLED. I DROVE IT AND IT DID IT TO ME WHEN I WAS ENTE…
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MY 2010 DODGE 1500 TRUCK STALLED ON MY WIFE ALMOST GETTING HER IN A WRECK, SHE PULLED IT OVER AND PUT IT IN PARK AND IT STARTED RIGHT UP. TOOK IT INTO THE DODGE DEALERSHIP AND THEY SAID IT WAS THE COMPUTER CHIP AND FIXED IT. TWO DAYS LATER WIFE WAS DRIVING IT AGAIN AND IT STALLED. I DROVE IT AND IT DID IT TO ME WHEN I WAS ENTERING ON A TWO LANE HIGHWAY IT STALLED AND I ALMOST GOT HIT BY A SEMI, PULLED IT OVER AND PUT IT IN PARK AND IT STARTED UP. BROUGHT BACK TO DODGE AND THEY TOLD ME IT WAS THE SPARK PLUGS. THEY REPLACED THEM AT $225 AT MY COST AND SAID IT WAS FIXED. TWO DAYS LATER THE TRUCK STALLED ON MY WIFE AGAIN. SHE IS SCARED TO DRIVE THE TRUCK NOW BECAUSE SHE DOESN'T WANT TO GET INTO AND ACCIDENT WITH KIDS . BROUGHT BACK TO DODGE AND TALKED TO THE MANAGER ABOUT THE SAFETY OF THE TRUCK. THEY TOLD US THAT THEY NEEDED TO REPLACE THE TIPM MODULE AT $1400 DOLLARS. IT'S BEEN ABOUT A MONTH AND A HALF AND NOW AFTER REPLACING THE TIPM IT IS STILL STALLING. WENT DOWN TO THE DODGE DEALERSHIP AND ALL THEY SAID WAS THAT THERE STILL LOOKING AT THE ELECTRICAL PROBLEM. ALL I WANT IS MY TRUCK BACK FIXED AND TO DRIVE IT SAFELY.. *TR
NHTSA ODI #10640370
500,000 miles · Sep 30, 2014
SteeringSuspensionWheels
VIOLET SHAKING OF THE WHOLE VEHICLE, AND WON'T STOP UNTIL YOU SLOW, MORE RIDERS-WORSE THE AFFECT. *TR
NHTSA ODI #10640315
19,800 miles · Sep 28, 2014
Fuel/propulsion System
MY DODGE RAM 1500 (2010) HAD ITS FUEL PUMP FAIL. I WOULD LOSE POWER WHILE DRIVING AND HAD DIFFICULTY STARTING. IN ORDER TO START THE VEHICLE, I WOULD HAVE TO TURN THE IGNITION TO THE ON POSITION, WAIT A MOMENT OR TWO, THEN START THE TRUCK. IF I DIDN'T WAIT THE TRUCK WOULDN'T START. SOMETIMES WHILE ACCELERATING FROM A ST…
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MY DODGE RAM 1500 (2010) HAD ITS FUEL PUMP FAIL. I WOULD LOSE POWER WHILE DRIVING AND HAD DIFFICULTY STARTING. IN ORDER TO START THE VEHICLE, I WOULD HAVE TO TURN THE IGNITION TO THE ON POSITION, WAIT A MOMENT OR TWO, THEN START THE TRUCK. IF I DIDN'T WAIT THE TRUCK WOULDN'T START. SOMETIMES WHILE ACCELERATING FROM A STOP OR EVEN TO PASS, I WOULD NOTICE A LACK OF POWER AS IF THE ENGINE WAS STARVING FOR FUEL. TWO OR THREE TIMES IT WOULD STALL WHILE WAITING AT AN INTERSECTION FOR THE LIGHT TO CHANGE TO GREEN. I TOOK MY TRUCK TO A DODGE DEALER FOR THE PROBLEM AND WAS TOLD IT WAS BECAUSE THE FUEL PUMP ONLY LASTS 4 TO 5 YEARS AND THAT WAS WHY IT FAILED. I HAD TO PAY TO HAVE IT REPLACED. SINCE I DIDN'T HAVE OVER $800.00 I HAD TO PURCHASE AN EXTENDED WARRANTY PLAN IN ORDER TO GET IT CHANGED. *TR
NHTSA ODI #10639636
35,000 miles · Sep 19, 2014
Electrical SystemService BrakesSteering
WIFE WAS DRIVING DONE THE RODE AT ABOUT 35 MILES AND THE TRUCK WENT DEAD , NO POWER STEERING OR BRAKES. PULLED IT OVER AND IT STARTED RIGHT UP. BROUGHT IN TO DODGE DEALERSHIP AND THE REPLACED SOMETHING IN THE COMPUTER AND SAID IT WAS FIXED. I WAS DRIVING IT ON THE HIGHWAY THE NEXT DAY AND IT DIED ON ME CROSSING THE HIGHWAY, S…
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WIFE WAS DRIVING DONE THE RODE AT ABOUT 35 MILES AND THE TRUCK WENT DEAD , NO POWER STEERING OR BRAKES. PULLED IT OVER AND IT STARTED RIGHT UP. BROUGHT IN TO DODGE DEALERSHIP AND THE REPLACED SOMETHING IN THE COMPUTER AND SAID IT WAS FIXED. I WAS DRIVING IT ON THE HIGHWAY THE NEXT DAY AND IT DIED ON ME CROSSING THE HIGHWAY, SEMI TRUCK ALMOST KILLED ME, PUT IT IN PARK AND IT STARTED RIGHT UP. TOOK IT TO THE DEALERSHIP AND THEY SAID IT WAS THE SPARK PLUGS, DISHED OUT 225 DOLLARS FOR THAT, SAID ITS FIXED AGAIN. DID IT AGAIN TO MY WIFE THE NEXT DAY WITH MY KIDS IN THE VEHICLE. BROUGHT IT BACK IN DODGE HAD IT FOR TWO WEEKS, KNOW THERE TELLING ME ITS THE FUSE BOX MODULE AT 1400 DOLLARS. DON'T KNOW WHAT TO DO, TALKING TO DEALERSHIP MANAGER ABOUT WIFE NOT FEELING SAFE IN THE VEHICLE, SHE SAID ELECTRICAL WORK IS HARD TO FIND OUT WHAT'S WRONG WITH IT. DON'T KNOW WHAT TO DO KNOW, YOU SPEND 30,000 PLUS ON A VEHICLE YOU WOULD THING THEY DODGE OR CHRYSLER WOULD BACK THERE VEHICLES BEFORE SOMEONE GETS KILLED WITH THIS TRUCK. *TR
NHTSA ODI #10637504
103,094 miles · Sep 16, 2014
Electrical SystemElectronic Stability Control (esc)Visibility
DEFROSTER STOP BLOWING ON WINDSHIELD, HOWEVER, IT WOULD BLOW OUT OTHER VENTS, TECH FOUND THAT THE MODE 2 ACTUATOR HAD AN INTERNAL OPEN CIRCUIT, DEALER REMOVED AND REPLACED THE MODE 2 ACTUATOR. I SUBMITTED DOCUMENTATION FOR REIMBURSEMENT SINCE THIS IS A KNOWN PROBLEM. [XXX]. MY CLAIM WAS DENIED , I WAS TOLD MY VEHICLE DID NOT H…
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DEFROSTER STOP BLOWING ON WINDSHIELD, HOWEVER, IT WOULD BLOW OUT OTHER VENTS, TECH FOUND THAT THE MODE 2 ACTUATOR HAD AN INTERNAL OPEN CIRCUIT, DEALER REMOVED AND REPLACED THE MODE 2 ACTUATOR. I SUBMITTED DOCUMENTATION FOR REIMBURSEMENT SINCE THIS IS A KNOWN PROBLEM. [XXX]. MY CLAIM WAS DENIED , I WAS TOLD MY VEHICLE DID NOT HAVE A RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10633594
70,000 miles · Sep 4, 2014
Visibility/wiper
THE DEFROST ON MY 2010 RAM 1500 P/U IS COVERED UNDER RECALL K-17 THAT REPROGRAMS THE HVAC SOFTWARE AND TESTS THAT ALL THE ACTUATORS WHICH DIRECT HEAT AND AIRFLOW ARE WORKING. I CONTACTED DODGE RECALL AND CONFIRMED THE RECALL # AND APPLICABILITY TO MY TRUCK. I WAS TOLD BY THE RECALL SPECIALIST THAT THE TRUCK HAD THE COMPLETED R…
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THE DEFROST ON MY 2010 RAM 1500 P/U IS COVERED UNDER RECALL K-17 THAT REPROGRAMS THE HVAC SOFTWARE AND TESTS THAT ALL THE ACTUATORS WHICH DIRECT HEAT AND AIRFLOW ARE WORKING. I CONTACTED DODGE RECALL AND CONFIRMED THE RECALL # AND APPLICABILITY TO MY TRUCK. I WAS TOLD BY THE RECALL SPECIALIST THAT THE TRUCK HAD THE COMPLETED RECALL BUT THAT IT COULD BE COMPLETED TWICE UNDER THE RECALL. I AM THE SECOND OWNER OF THE TRUCK. I WAS TOLD I HAD TO TAKE THE TRUCK TO THE DEAL WHERE THE RECALL WAS ACCOMPLISHED. CHRYSLER COULD NOT TELL ME WHICH DEALER DI THE RECALL, I CONTACTED SEVERAL DEALERSHIPS TRYING TO GET THE HVAC ACTUATOR FOR THE DEFROST SCHEDULED FOR REPAIR. I CITED THAT W/O DEFROST DRIVING IS DANGEROUS AND AS FALL IS COMING I WOULD LIKE TO SCHEDULE AN APPOINTMENT. I RECEIVED ESTIMATES BETWEEN 1 /12 HRS LABOR TO 7 HRS. I AM CONCERNED THAT CHRYSLER RECALL SPECIALIST PROVIDE FALSE INFORMATION AND CANNOT GET A DEALERSHIP TO COMPLETE RECALL REPAIRS. I ALSO HAVE A REAR PINION NUT RECALL AND RECEIVED THE SAME FEEDBACK TO CALL A DEALERSHIP AND SCHEDULE AN APPOINTMENT AND I AM PUSHED OUT 2-3 WEEKS WITHOUT A COMMITMENT THE REPAIR WILL BE NO CHARGE. THIS COMPLAINT IS TO HIGHLIGHT THE POOR CUSTOMER SERVICE AND RECALL RESOLUTION CAR CUSTOMERS ENDURE, AND THE DECISIONS TO PARK THE VEHICLE OR REPAIR IT, AND FIGHT FOR REIMBURSEMENT. THE AUTO COMPANIES ARE NOT REQUIRED OR DO NOT RESOLVE RECALLS TO THE SATISFACTION OF THE CUSTOMER THE VEHICLE OWNER. PLEASE HELP ME UNDERSTAND WHAT MY RIGHTS ARE AND WHAT I CAN DEMAND FROM CHRYSLER OR ITS DEALERSHIPS. *TR
NHTSA ODI #10630780
Mileage unknown · Aug 18, 2014
Electrical System
THE DEALER REPLACE THE ALTERNATOR PULLEY THE SOUND STOP BUT START TO MAKE IT AGAIN TWO MONTHS AFTER THE REPLACEMENT. *TR
NHTSA ODI #10626178
71,000 miles · Aug 18, 2014
Electrical System
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A CLICKING SOUND AND THE AIR CONDITIONING SYSTEM SHUT DOWN. THE VEHICLE WAS TAKEN TO A DEALER. THE DIAGNOSIS WAS THAT THE HVAC CONTROL HEAD NEEDED RE-PROGRAMMING AND THE ACTUATORS NEEDED TO BE REPLACED. THE V…
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TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A CLICKING SOUND AND THE AIR CONDITIONING SYSTEM SHUT DOWN. THE VEHICLE WAS TAKEN TO A DEALER. THE DIAGNOSIS WAS THAT THE HVAC CONTROL HEAD NEEDED RE-PROGRAMMING AND THE ACTUATORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
NHTSA ODI #10626097
Mileage unknown · Jul 25, 2014
Steering
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
NHTSA ODI #10616295
Mileage unknown · Jul 1, 2014
Power Train
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CO…
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TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 9/12/14*CN
NHTSA ODI #10607451
Official recalls
4Mar 8, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
Consequence & remedy
Consequence: If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Remedy: Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Dec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Consequence & remedy
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Feb 6, 2013
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
Consequence & remedy
Consequence: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
Remedy: On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
Oct 2, 2012
Chrysler is recalling certain model year 2009-2010, Ram 1500 and Dodge Dakota trucks, manufactured from July 1, 2009, through November 30, 2009, because the rear axle pinion nut may loosen due to a lack of adhesive.
Consequence & remedy
Consequence: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
Remedy: Chrysler will notify owners, and dealers will install a pinion nut retainer, free of charge. The recall began on June 17, 2013. Owners may contact Chrysler at 1-800-247-9753.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
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