IN OCTOBER 2012 I RECEIVED RECALL M34/NHTSA 12V-474 STATING THAT MY DODGE 1500 TRUCK HAD A SAFETY RECALL BUT THAT PARTS FOR THE REPAIR WOULD NOT BE AVAILABLE UNTIL THE FIRST QUARTER OF 2013. IT IS NOW 6/16/2013 AND I HAVE NOT HEARD BACK FROM CHRYSLER LLC. THEIR WEBSITE SAYS THAT I SHOULD TAKE MY TRUCK TO A LOCAL DEALER FOR REP…
Read full complaint
IN OCTOBER 2012 I RECEIVED RECALL M34/NHTSA 12V-474 STATING THAT MY DODGE 1500 TRUCK HAD A SAFETY RECALL BUT THAT PARTS FOR THE REPAIR WOULD NOT BE AVAILABLE UNTIL THE FIRST QUARTER OF 2013. IT IS NOW 6/16/2013 AND I HAVE NOT HEARD BACK FROM CHRYSLER LLC. THEIR WEBSITE SAYS THAT I SHOULD TAKE MY TRUCK TO A LOCAL DEALER FOR REPAIR ASAP. THE LOCAL DEALER SAYS THAT CHRYSLER HAS NOT YET "RELEASED THE PARTS" TO PERFORM THE REPAIR. THERE APPEARS TO BE NO DATE AVAILABLE WHEN CHRYSLER WILL ACTUALLY BEGIN SHIPPING THE NECESSARY PARTS. THE RECALL NOTICE INDICATES THAT IF THE PART FAILS, A CRASH COULD OCCUR "WITHOUT WARNING". WHY HASN'T CHRYSLER RELEASED THE PARTS TO CORRECT THIS SAFETY ISSUE? WHY HASN'T THE GOVERNMENT FORCED THEM TO COMPLY WITH THE RECALL AND FIX THE PROBLEM? *TR
NHTSA ODI #10520008
Mileage unknown · Jun 11, 2013
Power Train
GOT RECALL NOTICE N08 REGARDING REAR AXLE PINION NUT ABOUT 4/1. AS OF 6/11 DODGE HAS NO PARTS FOR REPAIR AND NO IDEA WHEN THEY WILL HAVE ANY PARTS. THIS IS 70 DAYS AFTER THEY ISSUED THE RECALL NOTICE AND LONGER SINCE THEY WERE AWARE OF THE ISSUE. MY TRUCK HAS HAD AN EXCESSIVE CLANKING NOISE WHEN PUT IN DRIVE OR WHEN CHANGING FRO…
Read full complaint
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
NHTSA ODI #10516205
63,000 miles · Jun 10, 2013
Power Train
THE PART RECALL WAS A GASKET FOR THE AXLE. THE RECALL LETTER CAME TO ME ON NOV. 12/2012 AND WAS TOLD TO TALK TO THE DEALERSHIP, BUT NO ACTION JUST THE RUNAROUND GAME, CALLED THE CHRYSLER NUMBER PROVIDED BY DEALER, AND THE SAME THING, NOW IT'S JUNE 2013 CALLED AGAIN, BUT WAS TOLD THEY DID NOT MANUFACTURED THE PART YET. SO, THE 4…
Read full complaint
THE PART RECALL WAS A GASKET FOR THE AXLE. THE RECALL LETTER CAME TO ME ON NOV. 12/2012 AND WAS TOLD TO TALK TO THE DEALERSHIP, BUT NO ACTION JUST THE RUNAROUND GAME, CALLED THE CHRYSLER NUMBER PROVIDED BY DEALER, AND THE SAME THING, NOW IT'S JUNE 2013 CALLED AGAIN, BUT WAS TOLD THEY DID NOT MANUFACTURED THE PART YET. SO, THE 4-WHEEL POWER DRIVE LIGHT COMES ON AS A WARNING TO SERVICE THE 4-WHEEL DRIVE, I BELIEVE IT HAS SOMETHING TO DO WITH THE RECALL PART FOR THE VEHICLE, DODGE RAM 1500-2010. I WANT TO BUY AMERICAN VEHICLE BECAUSE I WANT TO SUPPORT THE MOTOR VEHICLE INDUSTRIES OF THE UNITED STATES, AND TO KEEP AMERICANS JOB IN OUR FACTORY'S, BUT TO GET SOMETHING DONE FOR A RECALL, AFTER SEVEN MONTHS, THIS WILL BE MY LAST AMERICAN PRODUCT I WILL EVER PURCHASE, AND DA HELL WITH ALL THE AMERICAN WORKERS, FIRST THEY SEND OUT A LETTER, AND THEN THE RUNAROUND. WHAT A BUNCH OF BULL. *TR
NHTSA ODI #10516147
55,000 miles · Jun 6, 2013
Fuel System, GasolinePower Train
DRIVING UP A STEEP MOUNTAIN HIGHWAY WHEN TRUCK LURCHED VIOLENTLY TWICE AND CAME TO A COMPLETE STOP IN THE MIDDLE OF A SWITCHBACK CORNER WITH A HORRIBLE DRAGGING SOUND AND SMOKE EVERYWHERE. THE TRUCK WOULD NOT GO FORWARD OR BACKWARD. OIL AND DRIVELINE PARTS WERE ALL OVER THE HIGHWAY. DENTED THE GAS TANK (POSSIBLY PUT A HOLE IN T…
Read full complaint
DRIVING UP A STEEP MOUNTAIN HIGHWAY WHEN TRUCK LURCHED VIOLENTLY TWICE AND CAME TO A COMPLETE STOP IN THE MIDDLE OF A SWITCHBACK CORNER WITH A HORRIBLE DRAGGING SOUND AND SMOKE EVERYWHERE. THE TRUCK WOULD NOT GO FORWARD OR BACKWARD. OIL AND DRIVELINE PARTS WERE ALL OVER THE HIGHWAY. DENTED THE GAS TANK (POSSIBLY PUT A HOLE IN THE GAS TANK), WE WERE TOLD THE GAS TANK WAS DAMAGED AND NEEDED REPLACED. THE REAR-END PINION NUT CAME LOOSE AND LOCKED UP THE REAR END CAUSING THE DRIVELINE TO FALL OUT ONTO THE HIGHWAY, TORE A HOLE IN THE TRANSFER CASE AND DAMAGED THE GAS TANK. WE WERE SIMPLY LUCKY THERE WERE OTHER MOTORISTS ON SAME HIGHWAY THAT COULD STOP AND HELP US AVOID A MAJOR COLLISION ON THE STEEP, BLIND CORNER/ON THE MOUNTAIN HIGHWAY. DODGE IS GIVING US THE "RUN AROUND" ON GETTING THIS FIXED. THEY FINALLY REPAIRED THE TRUCK, PUTTING THE SAME, BUT NEW FAULTY PART THAT IS IN THE MIDDLE OF A RECALL PROCESS, INTO OUR TRUCK AND WANTING US TO BE HAPPY WITH IT. WE ARE NOT. WE DO NOT FEEL SAFE DRIVING THE TRUCK WITH THE SAME FAULTY PART IN THE PICKUP. DODGE HAS NO "FIX" FOR US. THEY WANT US TO DRIVE OUR PICKUP WITH THE RECALLED PART UNTIL THEY COME UP WITH A FIXED PART. WE ARE NOT WILLING TO DO THIS. WHAT ARE OUR OPTIONS? *TR
NHTSA ODI #10515545
16,000 miles · Jun 6, 2013
Power Train
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE CONTACT STATED THAT THE RECALL REPAIR WAS NOT PERFORMED BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE A DATE FOR EXPECTED AVAILABILITY. THE VEHICLE WAS NOT …
Read full complaint
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE CONTACT STATED THAT THE RECALL REPAIR WAS NOT PERFORMED BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE A DATE FOR EXPECTED AVAILABILITY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
NHTSA ODI #10515423
55,100 miles · Jun 4, 2013
Power Train
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE TRAVELING 30 MPH, THE REAR DIFFERENTIAL SEIZED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE PINION NUT FAILED AND WOULD NEED TO BE REPLACED. THE CONTACT HAD ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (…
Read full complaint
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE TRAVELING 30 MPH, THE REAR DIFFERENTIAL SEIZED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE PINION NUT FAILED AND WOULD NEED TO BE REPLACED. THE CONTACT HAD ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) THAT WOULD CORRECT THE PROBLEM, BUT THE MANUFACTURER STATED THAT THEY STILL DID NOT HAVE A REMEDY FRO THE RECALLED FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 55,100. *TR
NHTSA ODI #10514967
Mileage unknown · Jun 4, 2013
Power Train
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN). THE RECALL WAS EXPECTED TO BEGIN IN MAY OF 2013, HOWEVER THE REMEDY PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED FAILURE. .
NHTSA ODI #10514963
115,000 miles · Jun 2, 2013
Power Train
SATURDAY, JUNE 1, 2013 I NOTICED A HUMMING NOISE COMING FROM THE UNDERCARRIAGE UPON BRAKING AND/OR LETTING OFF THE ACCELERATOR. THE NOISE CONTINUED TO GET LOUDER THROUGHOUT MY DRIVE UNTIL I DECIDED TO PULL OVER AND INSPECT FOR A PROBLEM. I LOOKED UNDERNEATH THE TRUCK AND AT ALL 4 WHEELS AND COULDN'T FIND THE PROBLEM AREA. UPON L…
Read full complaint
SATURDAY, JUNE 1, 2013 I NOTICED A HUMMING NOISE COMING FROM THE UNDERCARRIAGE UPON BRAKING AND/OR LETTING OFF THE ACCELERATOR. THE NOISE CONTINUED TO GET LOUDER THROUGHOUT MY DRIVE UNTIL I DECIDED TO PULL OVER AND INSPECT FOR A PROBLEM. I LOOKED UNDERNEATH THE TRUCK AND AT ALL 4 WHEELS AND COULDN'T FIND THE PROBLEM AREA. UPON LEAVING THE PARKING LOT I PULLED BACK ONTO THE FREEWAY ACCESS ROAD AND REACHED 40 MPH. I BEGAN TO YIELD TO EXITING TRAFFIC AND STARTED SLOWING DOWN. FROM THE MINUTE I STARTED BRAKING I HEARD THE HUMMING NOISE AND FELT A STRONG RESISTANCE. THE SLOWER MY TRUCK GOT THE LOUDER THE NOISE WAS. WHENEVER I REACHED 20 MPH MY TRUCK WHEELS SEIZED UP AND I LOST ALL CONTROL OF MY VEHICLE. MY VEHICLE CAME TO STOP IN THE RIGHT HAND LANE OF THE ACCESS ROAD. UPON EXITING MY VEHICLE I NOTICED THE DRIVE SHAFT LAYING ON THE GROUND. I TRIED TO PUSH THE VEHICLE OUT OF TRAFFIC BUT WAS NOT ABLE TO MOVE IT. *TR
NHTSA ODI #10514705
Mileage unknown · May 29, 2013
Power Train
2010 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO REAR AXLE PINION NUT RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE .
NHTSA ODI #10514213
Mileage unknown · May 28, 2013
Power Train
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN: REAR AXLE PINION NUT MAY LOOSEN AT DIFFERENTIAL). THE CONTACT STATED THAT THE NOTICE WAS RECEIVED OVER 2 MONTHS AGO AND THE PARTS HAD NOT BECOME AVAILABLE FOR REPAIR. THE MANUFACTURER WAS M…
Read full complaint
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN: REAR AXLE PINION NUT MAY LOOSEN AT DIFFERENTIAL). THE CONTACT STATED THAT THE NOTICE WAS RECEIVED OVER 2 MONTHS AGO AND THE PARTS HAD NOT BECOME AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CURRENT MILEAGE WAS 31,000. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
Consequence & remedy
Consequence: If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Remedy: Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Consequence & remedy
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
Consequence & remedy
Consequence: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
Remedy: On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
Chrysler is recalling certain model year 2009-2010, Ram 1500 and Dodge Dakota trucks, manufactured from July 1, 2009, through November 30, 2009, because the rear axle pinion nut may loosen due to a lack of adhesive.
Consequence & remedy
Consequence: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
Remedy: Chrysler will notify owners, and dealers will install a pinion nut retainer, free of charge. The recall began on June 17, 2013. Owners may contact Chrysler at 1-800-247-9753.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
2010 Dodge RAM 1500 Problems, Complaints & Recalls | Skip That Year
Illustration