NOTIFIED OF THE RECALL ABOUT 2 MONTHS AGO. CALLED EXPRESSWAY DODGE, THEY SAID THERE WASN'T ONE. THE FIRST OF JULY 2013 RECEIVED FORMAL NOTICE IN MAIL. CALLED EXPRESSWAY DODGE TO FIND OUT IF THE PART WAS IN STOCK, IF SO TO SET UP AN APPOINTMENT. IHELD ON THE LINE FOR THE STOCK CLERCK TO CHECK FOR THE PART, HE CAME BACK AND SAID…
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NOTIFIED OF THE RECALL ABOUT 2 MONTHS AGO. CALLED EXPRESSWAY DODGE, THEY SAID THERE WASN'T ONE. THE FIRST OF JULY 2013 RECEIVED FORMAL NOTICE IN MAIL. CALLED EXPRESSWAY DODGE TO FIND OUT IF THE PART WAS IN STOCK, IF SO TO SET UP AN APPOINTMENT. IHELD ON THE LINE FOR THE STOCK CLERCK TO CHECK FOR THE PART, HE CAME BACK AND SAID YES THEY HAD THE PART, I MADE AN APPOINTMENT AND TOOK MY TRUCK TO HAVE IT CHECKED. NO PART, THEY DIDN'T EVEN OFFER TO INSPECT MY TRUCK TO SEE IF IT NEEDED THE SAID PART. VERY DISSAPOINTED *TR
NHTSA ODI #10536664
38,000 miles · Aug 22, 2013
Power Train
WHILE TRAVELING DOWN A 2 LANE PAVED ROAD AT APPROX. 55 MPH, A HUMMING SOUND COULD BE HEARD FROM UNDER THE VEHICLE UPON RELEASING THE ACCELERATOR. THE HUM INCREASED IN INTENSITY VERY QUICKLY, RESULTING IN A LARGE BANG AND NEAR LOSS OF CONTROL LESS THAN 1 MINUTE AFTER FIRST HEARING THE SOUND. I WOULD LATER LEARN THAT THE REAR-AX…
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WHILE TRAVELING DOWN A 2 LANE PAVED ROAD AT APPROX. 55 MPH, A HUMMING SOUND COULD BE HEARD FROM UNDER THE VEHICLE UPON RELEASING THE ACCELERATOR. THE HUM INCREASED IN INTENSITY VERY QUICKLY, RESULTING IN A LARGE BANG AND NEAR LOSS OF CONTROL LESS THAN 1 MINUTE AFTER FIRST HEARING THE SOUND. I WOULD LATER LEARN THAT THE REAR-AXLE PINION NUT HAD DETACHED, RESULTING IN THE REAR WHEELS LOCKING AND HAVING THE SIDE-EFFECT OF DROPPING THE DRIVESHAFT ONTO THE GROUND. I HAD JUST GOTTEN OFF OF THE HIGHWAY A FEW MINUTES BEFORE, AND IF THIS HAD HAPPENED 1 MINUTE SOONER OR 1 MINUTE LATER, I WOULD HAVE MOST CERTAINLY LOST CONTROL AT HIGHER SPEEDS AND OTHER VEHICLES WOULD HAVE BEEN INVOLVED, OR IN THE CASE OF HAPPENING 1 MINUTE LATER I WOULD HAVE RE-ENTERED A DENSE HIGH-SPEED TRAFFIC AREA AND THE CHANCES OF INVOLVING OTHER VEHICLES WOULD HAVE RISEN SIGNIFICANTLY. FORTUNATELY, FOR THAT BRIEF STRETCH OF ROAD, I WAS THE ONLY VEHICLE WITHIN A FEW HUNDRED YARDS, GRANTING ME THE ABILITY TO REGAIN CONTROL AND GET OFF THE ROAD AT A SAFE TURN-OFF, THAT HAPPENED TO BE THE ONLY TURN-OFF IN THE AREA. TO SUM UP MY EXPERIENCES, IF THIS EVENT HAD OCCURRED AT ANY OTHER LOCATION DURING MY COMMUTE, IT WOULD HAVE TURNED OUT MUCH WORSE, AND IT JUST SO HAPPENED THAT THIS WAS THE PERFECT SPOT AS I DID NOT HIT ANY OTHER VEHICLES AND WAS ABLE TO PULL OFF THE ROAD SAFELY. IT TURNS OUT THAT THERE IS A RECALL FOR THIS EXACT COMPONENT, BUT I HAD NOT BEEN INFORMED BY MAIL OR BY MY LOCAL DEALER WHEN I ASKED THEM ABOUT ANY OPEN RECALLS BARELY A MONTH BEFORE WHEN PERIODIC MAINTENANCE WAS PERFORMED. THEY DID NOT SHOW ANYTHING IN THEIR SYSTEM AND MY VEHICLE REMAINED 'OFFICIALLY ROADWORTHY' UNTIL THIS INCIDENT. THIS IS DISTRESSING, AS MY WIFE COULD HAVE BEEN DRIVING OR I COULD HAVE HAD PASSENGERS. *TR
NHTSA ODI #10536658
Mileage unknown · Aug 19, 2013
Power Train
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V03800 (POWER TRAIN). THE CONTACT CONTACTED THE DEALER AND WAS ADVISED THAT THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE AND THERE WAS NO TIME FRAME GIVEN FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS M…
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TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V03800 (POWER TRAIN). THE CONTACT CONTACTED THE DEALER AND WAS ADVISED THAT THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE AND THERE WAS NO TIME FRAME GIVEN FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10536154
Mileage unknown · Aug 19, 2013
Power Train
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) BUT HE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT HE WOULD BE CONTACTED WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE W…
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TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) BUT HE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT HE WOULD BE CONTACTED WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN FEBRUARY OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE. THE RECALL STATED THAT THE EXPECTED DATE TO BEGIN SERVICING VEHICLES WAS DURING MAY OF 2013 AND IT WAS CURRENTLY MID AUGUST OF 2013. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 34,000.
NHTSA ODI #10536103
60,000 miles · Aug 19, 2013
Power Train
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND A SECOND NOTICE WOULD BE SENT ONCE AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN FEBRUARY …
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TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND A SECOND NOTICE WOULD BE SENT ONCE AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN FEBRUARY OF 2013 AND THE RECALL STATED IT WAS EXPECTED TO BEGIN DURING MAY OF 2013, THERE SHOULD HAVE BEEN PARTS AVAILABLE IN AUGUST OF 2013. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 60,000. .... UPDATED 10-17-13 *BF
NHTSA ODI #10536055
Mileage unknown · Aug 19, 2013
Power Train
2010 DODGE RAM TRUCK. CONSUMER WRITES IN REGARDS TO VEHICLE REAR WHEEL ISSUES. *SMD THE CONSUMER STATED HE WAS TOWING A SMALL U-HAUL TRAILER WHEN THE DRIVE SHAFT DISCONNECTED FROM THE REAR DIFFERENTIAL AND CAUSED THE REAR WHEELS TO LOCK UP, AND THE VEHICLE CAME TO A SCREECHING HALT. THE CONSUMER REFERENCED RECALL # 12V47400…
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2010 DODGE RAM TRUCK. CONSUMER WRITES IN REGARDS TO VEHICLE REAR WHEEL ISSUES. *SMD THE CONSUMER STATED HE WAS TOWING A SMALL U-HAUL TRAILER WHEN THE DRIVE SHAFT DISCONNECTED FROM THE REAR DIFFERENTIAL AND CAUSED THE REAR WHEELS TO LOCK UP, AND THE VEHICLE CAME TO A SCREECHING HALT. THE CONSUMER REFERENCED RECALL # 12V474000. UPDATED 10/22/13 *CN
NHTSA ODI #10535620
Mileage unknown · Aug 16, 2013
Power Train
TL* THE CONTACT OWNS A 2010 DODGE RAM. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER 13V038000 (POWER TRAIN) THE CONTACT CALLED THE DEALER. THE DEALER STATED THEY DID NOT HAVE PARTS AVAILABLE TO REMEDY THE RECALL. TWO MONTH AFTER RECEIVING THE RECALL NOTIFICATION, THE MANUFACTURER STILL DID N…
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TL* THE CONTACT OWNS A 2010 DODGE RAM. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER 13V038000 (POWER TRAIN) THE CONTACT CALLED THE DEALER. THE DEALER STATED THEY DID NOT HAVE PARTS AVAILABLE TO REMEDY THE RECALL. TWO MONTH AFTER RECEIVING THE RECALL NOTIFICATION, THE MANUFACTURER STILL DID NOT HAVE THE PARTS TO REMEDY THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10535764
Mileage unknown · Aug 16, 2013
Power Train
TL* THE CONTACT OWNS 2010 DODGE RAM 1500. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN) SIX MONTHS AGO AND WAS INFORMED BY THE DEALER AS WELL AS THE MANUFACTURER THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/17/13*LJ
NHTSA ODI #10535713
Mileage unknown · Aug 15, 2013
Power Train
2010 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO REAR AXLE PINION NUT RECALL NOTICE. *SMD THE CONSUMER STATED WHEN HE CALLED HIS LOCAL DEALER REGARDING THE RECALL, HE WAS INFORMED THE PARTS WERE NOT AVAILABLE. THE CONSUMER STATED IT HAS BEEN FIVE MONTHS, AND NO ONE CAN GIVE HIM A DEFINITIVE ANSWER AS TO WHEN THE PARTS WOULD…
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2010 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO REAR AXLE PINION NUT RECALL NOTICE. *SMD THE CONSUMER STATED WHEN HE CALLED HIS LOCAL DEALER REGARDING THE RECALL, HE WAS INFORMED THE PARTS WERE NOT AVAILABLE. THE CONSUMER STATED IT HAS BEEN FIVE MONTHS, AND NO ONE CAN GIVE HIM A DEFINITIVE ANSWER AS TO WHEN THE PARTS WOULD BE AVAILABLE.
NHTSA ODI #10534590
Mileage unknown · Aug 14, 2013
Power Train
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN THE MAIL SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
Consequence & remedy
Consequence: If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Remedy: Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Consequence & remedy
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
Consequence & remedy
Consequence: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
Remedy: On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
Chrysler is recalling certain model year 2009-2010, Ram 1500 and Dodge Dakota trucks, manufactured from July 1, 2009, through November 30, 2009, because the rear axle pinion nut may loosen due to a lack of adhesive.
Consequence & remedy
Consequence: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
Remedy: Chrysler will notify owners, and dealers will install a pinion nut retainer, free of charge. The recall began on June 17, 2013. Owners may contact Chrysler at 1-800-247-9753.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
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