TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN). THE DEALER STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. NEITHER THE DEALER NOR THE MANUFACTURER COULD PROVIDE AN ANTICIPATED DATE OF ARRIVAL FOR THE PARTS. THE VEHICLE HAD NOT EXPERIEN…
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TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN). THE DEALER STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. NEITHER THE DEALER NOR THE MANUFACTURER COULD PROVIDE AN ANTICIPATED DATE OF ARRIVAL FOR THE PARTS. THE VEHICLE HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10597205
Mileage unknown · Jun 9, 2014
Power Train
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN). THE DEALER STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT…
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TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN). THE DEALER STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10597194
Mileage unknown · Jun 4, 2014
Power Train
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR…
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TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT WOULD RECEIVE THE RECALL REPAIR. THERE WERE NO FAILURES.
NHTSA ODI #10596169
Mileage unknown · May 8, 2014
Power TrainCrashInjury
2010 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO VEHICLE STALLED AND CAME TO A COMPLETE STOP. CONSUMER STATES REAR AXLE LOCKED UP. *SMD THE CONSUMER STATED WHEN THE REAR AXLE LOCKED UP, HIS WIFE WAS THEN HIT BY ANOTHER VEHICLE AND SUFFERED INJURIES. *JB
NHTSA ODI #10585931
79,496 miles · May 5, 2014
Power Train
I TOOK MY VEHICLE TO FOWLER DODGE IN OKLAHOMA CITY TO HAVE A RECALL PERFORMED. (REAR AXLE PINION NUT-N08/NHTSA) I DROPPED MY VEHICLE OFF AT 9:30 A.M. AND INFORMED THE SERVICE TECH, [XXX], THAT I NEEDED MY VEHICLE BACK BEFORE THE END OF THE DAY BECAUSE IT WAS MY ONLY MODE OF TRANSPORTATION. AFTER WAITING 8 HOURS I DEMANDED A LOAN…
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I TOOK MY VEHICLE TO FOWLER DODGE IN OKLAHOMA CITY TO HAVE A RECALL PERFORMED. (REAR AXLE PINION NUT-N08/NHTSA) I DROPPED MY VEHICLE OFF AT 9:30 A.M. AND INFORMED THE SERVICE TECH, [XXX], THAT I NEEDED MY VEHICLE BACK BEFORE THE END OF THE DAY BECAUSE IT WAS MY ONLY MODE OF TRANSPORTATION. AFTER WAITING 8 HOURS I DEMANDED A LOANER SO THAT I COULD HAVE TRANSPORTATION WHILE MY TRUCK WAS BEING SERVICED. I HAD ALSO REQUESTED AN OIL CHANGE. WHEN I ARRIVED BACK AT THE DEALER TO SPEAK WITH A MANAGER ABOUT A LOANER I WAS TOLD THAT IT WOULD ONLY BE ANOTHER HALF AN HOUR. AT ABOUT 5:00 P.M. I WAS TOLD MY TRUCK WAS READY. WHEN I ASKED [XXX] IF THE INSIDE OF THE AXLE LOOKED OKAY HE REPLIED THAT THEY DIDN'T INSPECT THE INSIDE BECAUSE THEY THOUGHT THEY WOULD HAVE THE TRUCK OVERNIGHT AND THAT THEY ONLY PUT A RETAINER ON THE NUT SO THAT I COULD HAVE MY TRUCK BACK. THE DEALER THEN UPDATED THE DATABASE TO REFLECT THAT THE RECALL HAD BEEN COMPLETED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10586667
53,000 miles · Apr 11, 2014
Power TrainSteeringWheels
WE WERE DRIVING OUR 2010 DODGE RAM 1500 ON A COUNTY HIGHWAY WHEN WE HEARD A LOUD WHIRRING NOISE. AS WE APPROACHED A DOWNHILL SECTION AND MY HUSBAND TOOK HIS FOOT OFF THE GAS THE NOISE WENT AWAY, BUT CAME BACK LOUDER AS SOON AS HE PUT HIS FOOT ON THE ACCELERATOR. INSTANTLY THERE WAS A BIG BOOM AND THE REAR END OF THE VEHICLE LO…
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WE WERE DRIVING OUR 2010 DODGE RAM 1500 ON A COUNTY HIGHWAY WHEN WE HEARD A LOUD WHIRRING NOISE. AS WE APPROACHED A DOWNHILL SECTION AND MY HUSBAND TOOK HIS FOOT OFF THE GAS THE NOISE WENT AWAY, BUT CAME BACK LOUDER AS SOON AS HE PUT HIS FOOT ON THE ACCELERATOR. INSTANTLY THERE WAS A BIG BOOM AND THE REAR END OF THE VEHICLE LOCKED UP, THE FRONT END OF THE VEHICLE SWERVING WITH THE BACK END JACK KNIFING ON THE ROAD WHILE BOUNCING/BUCKING LIKE MOTION GIVEN THE TIRES FELT AS THOUGH THEY WERE ALSO LOCKED UP. WE COULD FEEL AND HEAR SOMETHING UNDER THE CAR BASHING THE UNDERCARRIAGE. THERE WERE NO ONCOMERS FORTUNATELY AND MY HUSBAND DID MANAGE TO STOP THE VEHICLE JUST SHORT OF THE GUARDRAIL AND GOING OVER THE RAVINE. THE CAR WAS STILL HALF IN THE LANE .. HORIZONTAL TO ONCOMING TRAFFIC. HE TURNED ON THE HAZARDS AND I JUMPED OUT, IT WAS DARK WITH NO LIGHTING ON THE ROAD AND HARD TO SEE UNTIL THE CAR BEHIND US STOPPED TO SEE IF WE WERE OK AND SAID OUR DRIVE SHAFT HAD DISCONNECTED. WE REMOVED OUR 2 YOUNG CHILDREN FROM THEIR CARSEATS, WAITED ON THE SIDE OF THE ROAD AND THE MEN TRIED TO MOVE THE TRUCK OUT OF ONCOMING TRAFFIC BUT THE TIRES WERE LOCKED. WE CALLED 911 FOR THE POLICE TO GIVE OUR CHILDREN A SAFER PLACE TO STAY OUT OF ONCOMING TRAFFIC AND TO PROVIDE DIRECTION TO ONCOMING TRAFFIC AS WE HAD A TOW TRUCK COME OUT TO BRING THE CAR TO THE NEARBY DODGE DEALERSHIP. THE DEALERSHIP LOOKED AT THE CAR, INFORMED US IT WAS PART OF A RECALL BUT THEY DIDN'T HAVE THE PARTS TO FIX IT IN STOCK. THEY DID NOT OFFER AN ALTERNATE VEHICLE TO US AND WE ARE STILL AWAITING WORD ON WHAT IS HAPPENING AT ALMOST A WEEK AFTER THIS INCIDENT TOOK PLACE. FOR ME THE INTEGRITY OF THE ENTIRE DRIVE SHAFT, UNDERCARRIAGE AND ALL EQUIPMENT/COMPONENTS OF THE VEHILE, TIRES WHICH WERE SHOWING SIGNS OF EXTREME WEAR AND LOW ON AIR ARE ALL NOW COMPROMISED. *JS
NHTSA ODI #10579149
49,000 miles · Apr 1, 2014
Power Train
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THERE WAS AN ABNORMAL POP HEARD FROM THE VEHICLE. THE CONTACT THEN APPLIED THE BRAKES AND A LOUD THUD WAS HEARD FROM THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT DISCOVERED THAT THE AXLE HAD FRACTURED. THE VEHICLE WAS TOWED TO THE DEAL…
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TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THERE WAS AN ABNORMAL POP HEARD FROM THE VEHICLE. THE CONTACT THEN APPLIED THE BRAKES AND A LOUD THUD WAS HEARD FROM THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT DISCOVERED THAT THE AXLE HAD FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. ADDITIONALLY, THE CONTACT HAD PREVIOUSLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) HOWEVER, THE PARTS NEEDED FOR THE RECALL SERVICE WERE NOT READILY AVAILABLE. THE CONTACT STATED THAT THE RECALL REPAIRS HAD EXCEEDED A REASONABLE TIME FRAME. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 49,000. UPDATED 10/1/14*CN
NHTSA ODI #10576469
49,500 miles · Mar 30, 2014
Power Train
JUST GOT OFF THE INTERSTATE ABOUT A MILE UP THE ROAD HEARD A LOUD BAND/POP AND THE TRUCK JERKED CAME TO A COMPLETE STOP. CALLED A TOW TRUCK AND THE REAR WHEELS R LOCKED UP DEF. LOCKED UP THIS IS CAUSED BY A RECALL ON THE PINION NUT. *TR
NHTSA ODI #10575743
Mileage unknown · Feb 26, 2014
Power Train
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN FEBRUARY OF 2012, THERE SHOULD BE A REMEDY AVAILABLE BEFORE…
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TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN FEBRUARY OF 2012, THERE SHOULD BE A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/04/14*LJ UPDATED 04/11/2014 *JS
NHTSA ODI #10566051
55,000 miles · Feb 13, 2014
Power Train
RECALL NOTICE #2 CAME THIS WEEK....THIS RECALL HAS BEEN OUT FOR ALMOST A YEAR...MY DEALER SAYS THERE ARE NO PARTS TO FIX THE RECALL AND DOES NOT KNOW WHEN DODGE WILL SEND THEM OUT. REAR AXEL PINION SHAFT NUT / SHAFT SPLINE PROBLEM. WHY SEND OUT A RECALL W/O A FIX IN HAND OR AT LEAST SCHEDULED?? *TR
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
Consequence & remedy
Consequence: If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Remedy: Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Consequence & remedy
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
Consequence & remedy
Consequence: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
Remedy: On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
Chrysler is recalling certain model year 2009-2010, Ram 1500 and Dodge Dakota trucks, manufactured from July 1, 2009, through November 30, 2009, because the rear axle pinion nut may loosen due to a lack of adhesive.
Consequence & remedy
Consequence: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
Remedy: Chrysler will notify owners, and dealers will install a pinion nut retainer, free of charge. The recall began on June 17, 2013. Owners may contact Chrysler at 1-800-247-9753.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
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