NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
71 reportsClear category filter146,000 miles · Nov 21, 2018
Electrical SystemService BrakesSteering
WHILE I WAS DRIVING 30 MPH ON A CITY STREET, MY TRUCK TURNED OFF UNEXPECTEDLY AND DISABLED THE POWER STEERING AND POWER BRAKING MAKING IT VERY DIFFICULT TO MANEUVER. I DID NOTATE THE THROTTLE CONTROL WARNING LIGHT DID COME ON. THIS HAPPENED TO ME AGAIN IN A PARKING GARAGE WHILE I WAS LEAVING, AGAIN DISABLING THE POWER STEERING A…
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WHILE I WAS DRIVING 30 MPH ON A CITY STREET, MY TRUCK TURNED OFF UNEXPECTEDLY AND DISABLED THE POWER STEERING AND POWER BRAKING MAKING IT VERY DIFFICULT TO MANEUVER. I DID NOTATE THE THROTTLE CONTROL WARNING LIGHT DID COME ON. THIS HAPPENED TO ME AGAIN IN A PARKING GARAGE WHILE I WAS LEAVING, AGAIN DISABLING THE POWER STEERING AND POWER BRAKING, THOUGH I WAS FORTUNATE ENOUGH NOT TO HIT ANY CARS WHILE I WAS TURNING. MY IGNITION SWITCH 'WIN' MODULE NOW ACTS UP OCCASIONALLY AND THE TRUCK WILL TURN OVER FOR A SECOND, AND THEN IMMEDIATELY TURN OFF. I BELIEVE THE ROOT CAUSE IS THE WIN MODULE. PLEASE REFERENCE RECALL # 11V139000 AND 10V200000 AS THIS EXACTLY DESCRIBES HOW MY TRUCK WAS IN MOTION AND WAS SHUT OFF DUE TO A WIN MODULE DEFECT.
NHTSA ODI #11153001
60,000 miles · Sep 13, 2018
Electrical SystemEngine
WHILE DRIVING THE VEHICLE ON A 50 MPH FRONTAGE ROAD AND DECELERATING TO TURN ON A SIDE STREET, THE TRUCK STALLED SUDDENLY AT THE APEX OF THE TURN, GAVE A WARNING SOUND AND A MESSAGE FLASHED ON THE DASHBOARD SCREEN STATING "LOW OIL PRESSURE". NO OTHER LIGHTS CAME ON AND NO CHECK ENGINE LIGHT OR CODE WAS STORED IN THE COMPUTER. …
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WHILE DRIVING THE VEHICLE ON A 50 MPH FRONTAGE ROAD AND DECELERATING TO TURN ON A SIDE STREET, THE TRUCK STALLED SUDDENLY AT THE APEX OF THE TURN, GAVE A WARNING SOUND AND A MESSAGE FLASHED ON THE DASHBOARD SCREEN STATING "LOW OIL PRESSURE". NO OTHER LIGHTS CAME ON AND NO CHECK ENGINE LIGHT OR CODE WAS STORED IN THE COMPUTER. WHEN THE ENGINE STALLED I LOST POWER BRAKES, POWER STEERING AND (OBVIOUSLY) ENGINE POWER. THE ENGINE RESTARTED EASILY WHEN THE VEHICLE WAS PLACED IN NEUTRAL. THIS HAS HAPPENED SEVERAL TIMES, SOME AT THE SAME LOCATION OR LOCATIONS WITH SIMILAR SPEED/DECELERATION/TURNING CONDITIONS. THE DEALERSHIP IS UNABLE TO RECREATE THE STALL AND THUS UNABLE TO FIX THE PROBLEM. I HAVE CONTACTED THEM 2 TIMES AND TOOK THE VEHICLE TO THEM ONCE. THEY ONLY OFFERED A SERIES OF PREVENTIVE MAINTENANCES LIKE CLEANING THE INTAKE MANIFOLD.
NHTSA ODI #11129362
108,000 miles · Sep 11, 2018
Electrical SystemSteering
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT THE KEY WOULD NOT START THE VEHICLE OCCASIONALLY AND THE ELECTRIC POWER STEERING INDICATOR ILLUMINATED. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000. *TT UPDATED 11/20/18*…
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TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT THE KEY WOULD NOT START THE VEHICLE OCCASIONALLY AND THE ELECTRIC POWER STEERING INDICATOR ILLUMINATED. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000. *TT UPDATED 11/20/18*JB
NHTSA ODI #11128787
105,000 miles · Sep 6, 2018
Electrical SystemPower TrainSteering
ELECTRICAL ISSUES HAVE BEEN PREVALENT SINCE THE DATE OF PURCHASE IN 2013. MUST BE A SHORT IN THE ENTIRE TRUCK SOMEWHERE. MY LIGHTS ON THE PASSENGER MIRROR BLINK ALL THE TIME WHILE RUNNING AND OR OPENING THE DOOR. HUBS/CV AXLES HAVE HAD TO REPLACE BOTH DRIVER AND PASSENGER SIDE 3 TIMES EACH NOW. THIS VEHICLE IN NOT USED …
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ELECTRICAL ISSUES HAVE BEEN PREVALENT SINCE THE DATE OF PURCHASE IN 2013. MUST BE A SHORT IN THE ENTIRE TRUCK SOMEWHERE. MY LIGHTS ON THE PASSENGER MIRROR BLINK ALL THE TIME WHILE RUNNING AND OR OPENING THE DOOR. HUBS/CV AXLES HAVE HAD TO REPLACE BOTH DRIVER AND PASSENGER SIDE 3 TIMES EACH NOW. THIS VEHICLE IN NOT USED AND ABUSED. I TAKE CARE OF IT WITH REGULAR MAINTENANCE. I HAVE HEARD FROM OTHERS WHO OWN SAME YEAR MODEL AND HAVE SEEN ONLINE ON FORUMS OTHERS HAVE HAD THESE ISSUES ALSO. THIS CAUSES THE CV, HUBS, AND ROTORS/BRAKES TO BE REPLACED.
NHTSA ODI #11127879
136,000 miles · May 24, 2018
Electrical System
TURN MY TRUCK ON WENT TO STORE AND TRIED TO SHUT IT OFF AND COULDN'T. IT RAN FOR 3 HRS BEFORE I DISCONNECTED THE WIRELESS IGNITION NODE
NHTSA ODI #11097828
Mileage unknown · Apr 20, 2018
Electrical System
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE CRANKED, BUT THE VEHICLE FAILED TO START. THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH. ONCE THE KEY WAS REMOVED, THE ENGINE CONTINUED TO OPERATE AND CAUSED THE BATTERY TO DRAIN. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR …
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TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE CRANKED, BUT THE VEHICLE FAILED TO START. THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH. ONCE THE KEY WAS REMOVED, THE ENGINE CONTINUED TO OPERATE AND CAUSED THE BATTERY TO DRAIN. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V200000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #11089067
104,000 miles · Apr 3, 2018
Electrical SystemPower Train
TL* THE CONTACT OWNS A 2010 RAM 1500. WHEN THE VEHICLE WAS TURNED OFF WITH THE KEY REMOVED FROM THE IGNITION, THE ENGINE DID NOT SHUT OFF. IN ADDITION, THE SHIFTER WAS ABLE TO CHANGE GEARS WITHOUT THE KEY IN THE IGNITION. THE VEHICLE WAS TAKEN TO GALEANA'S VAN DYKE DODGE (28400 VAN DYKE AVE, WARREN, MI 48093), BUT WAS NOT DIAGNO…
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TL* THE CONTACT OWNS A 2010 RAM 1500. WHEN THE VEHICLE WAS TURNED OFF WITH THE KEY REMOVED FROM THE IGNITION, THE ENGINE DID NOT SHUT OFF. IN ADDITION, THE SHIFTER WAS ABLE TO CHANGE GEARS WITHOUT THE KEY IN THE IGNITION. THE VEHICLE WAS TAKEN TO GALEANA'S VAN DYKE DODGE (28400 VAN DYKE AVE, WARREN, MI 48093), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.
NHTSA ODI #11083124
50,000 miles · Apr 3, 2018
Electrical SystemEngine
EXHAUST MANIFOLD BOLTS KEEP BREAKING HYWAY MILES LET'S EXHAUST LEAK INTO CAB HAZARDOUS TO YOUR BREATHING COULD CAUSE DEATH WITH OVER EXPOSURE EVERYBODY I TALK TO WITH THIS TRUCK HAVE THE SAME PROBABLY
NHTSA ODI #11083110
80,000 miles · Jan 30, 2018
Electrical System
MY TRUCK HAS ISSUES WITH ALL THE ACTUATORS FOR HEATING AND COOLING. IT DOES IT RIGHT WHEN U START IT UP, AND ALSO WHILE YOUR DRIVING. I CAN'T SWITCH FAN MODES, I HAVE NO DEFROST SINCE THEY WON'T SWITCH. THE ONE ACTUATOR THAT MIGHT BE WORKING STAYS CLICKING. I KNOW THEY HAD A RECALL ON THIS (K-17) THERE SAYING IT DOES NOT APPLY T…
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MY TRUCK HAS ISSUES WITH ALL THE ACTUATORS FOR HEATING AND COOLING. IT DOES IT RIGHT WHEN U START IT UP, AND ALSO WHILE YOUR DRIVING. I CAN'T SWITCH FAN MODES, I HAVE NO DEFROST SINCE THEY WON'T SWITCH. THE ONE ACTUATOR THAT MIGHT BE WORKING STAYS CLICKING. I KNOW THEY HAD A RECALL ON THIS (K-17) THERE SAYING IT DOES NOT APPLY TO MY VIN,BUT CLEARLY IT'S DOING THE SAME THING AS THE RECALL.
NHTSA ODI #11065797
105,000 miles · Jan 19, 2018
Electrical System
HAVE TO JIGGLE THE KEY IN THE IGNITION TO GET THE ENGINE TO START. HAVE HAD THE ENGINE SHUT OFF WHILE GOING DOWN THE ROAD USUALLY WHEN HITTING A BUMP OR TURNING AND HAVE TO PULL OVER, PUT THE TRANSMISSION IN PARK AND JIGGLE THE KEY AND RESTART THE ENGINE.
NHTSA ODI #11063699
Official recalls
4Mar 8, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
Consequence & remedy
Consequence: If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Remedy: Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Dec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Consequence & remedy
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Feb 6, 2013
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
Consequence & remedy
Consequence: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
Remedy: On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
Oct 2, 2012
Chrysler is recalling certain model year 2009-2010, Ram 1500 and Dodge Dakota trucks, manufactured from July 1, 2009, through November 30, 2009, because the rear axle pinion nut may loosen due to a lack of adhesive.
Consequence & remedy
Consequence: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
Remedy: Chrysler will notify owners, and dealers will install a pinion nut retainer, free of charge. The recall began on June 17, 2013. Owners may contact Chrysler at 1-800-247-9753.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
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