Power Train. Review the 231 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 97 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 50 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

29 crash reports2 fire reports18 injury reports

Power Train complaints

231 reports

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Mileage unknown · Aug 1, 2014

Equipment Adaptive/mobilityPower TrainSteering

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I HAVE BEEN INFORMING GULFGATE DODGE CHRYSLER JEEP INC 7550 GULF FREEWAY HOUSTON, TX 77017 (281)477-6767. OF THE RECALL ON THE REAR AXLE PINION SINCE 2013 AND WE AS OF TODAY HAVEN GOTTEN IT TAKEN CARE UP. NO ONE HAS CALL TO FOLLOW UP. WE HAVE BEEN CALLING THEM ALL WE RECEIVE IS WE WILL CALL WHEN WE GET SOME IN. I WILL BE KEEPING THIS AS A RECORD OF COMPLAINT IN MY FILES. IF THE VEHICLE GETS DAMAGE AND THE CAUSE IS OF THE PART NOT BEING REPLACE WITH BE A HUGE ISSUE WITH US. I WILL NOT IN THE FUTURE BUY ANY OTHER VEHICLE FROM GULFGATE DODGE NOR WILL I REFER THEM TO ANYONE. *TR

NHTSA ODI #10618208

96,492 miles · Jul 29, 2014

Power Train

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MY HUSBAND WAS TAKING OUR FAMILY TO GET SCHOOL SUPPLIES WHEN WE HEARD A NOISE, I SEEN SOMETHING COME FROM UNDER THE TRUCK ( HE WAS ONLY GOING 35MPH) IN THE PASSENGER MIRROR AND I TOLD HIM TO PULL OVER. UPON DOING SO HE WAS HAVING A HARD TIME WITH THE BRAKES BUT HE MANAGED TO PULL THE TRUCK INTO A PARKING LOT. UPON EXAMINING HIS TRUCK WE SEEN THAT THE DRIVE SHAFT WAS SPLIT IN HALF, HIS MUFFLER WAS BROKEN OFF AND THE DRIVE SHAFT WAS STUCK IN-BETWEEN MY BACK BRAKES. HE CALLED CHRYSLER AFTER LOOKING UP REPAIRS AND FOUND OUT THAT THERE WAS A RECALL ON HIS TRUCK FOR THIS VERY PROBLEM WITH THE BOLT COMING OUT. HE SPOKE WITH A WOMAN NAMED HELEN (WOULD NOT GIVE HER LAST NAME NOR EXT NUMBER) AND SHE TOLD HIM TO HAVE HIS TRUCK TOWED TO THE DEALERSHIP WHICH HE DID. TODAY HE IS GETTING THE GO AROUND AND IS BEING TOLD THAT HE HAD TO PAY FOR SOMETHING THAT FALLS ON THE MANUFACTURER. THE GENERAL MANGER TOLD HIM THAT THE WOMAN HELEN DID NOT FILE IT AS A RECALL THAT IT WAS A WARRANTY ISSUE. I DON'T UNDERSTAND WHY SHE DID THAT AND WHY THEY ARE ACTING LIKE THIS. HE DID NOT RECEIVE ANYTHING IN THE MAIL ABOUT A RECALL ON HIS TRUCK. WE LATER FOUND OUT THAT WHAT HE PAID FOR OUT OF POCKET FOR ELECTRICAL WAS ALSO A RECALL. NO ONE HAS DONE AN AUTHORIZATION TO FIX HIS TRUCK NOR HAVE ANSWERS. MY FAMILY COULD HAVE BEEN KILLED AND OTHERS COULD HAVE BEEN KILLED OF INJURED DUE THESE PARTS COMING OFF HIS TRUCK. I WOULD LIKE FOR MY HUSBAND TO GET HIS TRUCK FIXED AND BE COMPENSATED FOR WHAT HE HAS PAID FOR (TOWING, RENTAL, AND ELECTRICAL WORK). IF WE HAVE TO GO TO NEWS OUTLETS TO MAKE SURE THIS DOES NOT HAPPEN TO ANY OTHER FAMILY AND TO PREVENT SOMEONE FROM BEING KILLED AND INJURED WE WILL. I AM VERY DISAPPOINTED AND DISSATISFIED WITH THE WAY THEY ARE HANDLING MY HUSBAND. HE ALREADY FOUGHT IN THE WAR AND HE DON'T NEED THIS STRESS. THE RECALL NUMBER IS N08. *JS

NHTSA ODI #10617365

96,492 miles · Jul 29, 2014

Power Train

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THERE WAS A RECALL (N08) ON 09 DODGE RAMS BECAUSE THE PINION NUT COMES OUT AND CAUSES THE DRIVE SHAFT TO FALL OFF. I WAS NOT INFORMED OF THIS RECALL. THE DRIVE SHAFT FELL OFF OF MY TRUCK, SNAPPED IN HALF, AND GOT LODGED IN MY REAR AXEL. THIS RESULTED IN LOSS OF CONTROL OF MY VEHICLE AND NEARLY CAUSED AN ACCIDENT. I CONTACTED THE CHRYSLER GROUP AND WAS TOLD THAT EVEN THOUGH IT WAS A RECALL, I HAD TO PAY OUT OF MY OWN POCKET TO HAVE IT TOWED TO A DEALERSHIP. I WAS ALSO TOLD ON 7/29/2014 THAT THEY WON'T REPAIR A RECALL, BECAUSE MY VEHICLE IS NO LONGER UNDER WARRANTY. THE SERVICE TECHNICIAN AT THE DEALERSHIP CONFIRMED THAT THE INCIDENT OCCURRED BECAUSE OF THE N08 RECALL, BUT CHRYSLER DENIED TO HAVE IT FIXED. *JS

NHTSA ODI #10617349

Mileage unknown · Jul 11, 2014

Power Train

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I HAVE BEEN TRYING TO GET THE PINION NUT REPLACED, AS PER THE RECALL NOTICE FOR MY 2009 DODGE RAM 1500, FOR THE LAST 6 MONTHS. EVERY TIME I CALL THE DEALER, THEY TELL ME THAT THEY DO NOT HAVE THE PART. I CALLED TODAY (7-11-2014) AND WAS TOLD AGAIN THAT THEY DID NOT HAVE THE PART. THEY TELL ME THAT THE MANUFACTURER IS ONLY SENDING THEM ONE PART PER 7 DAYS. LUCKILY, I HAVE NOT HAD ANY PROBLEM YET, BUT WOULD SURE LIKE TO HAVE THIS PROBLEM REMEDIED. THE DEALER IS AUTO NATION SPRING. VERY DISGRUNTLED CUSTOMER. *TR

NHTSA ODI #10609856

Mileage unknown · Jul 9, 2014

Power Train

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V474000 (POWER TRAIN) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE DEALER WAS UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM…

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NHTSA ODI #10609238

54,320 miles · Jul 3, 2014

Power Train

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ON 3/17/2014 SAFETY RECALL NHTSA 13V-038 WAS COMPLETED ON THE VEHICLE BY A CHRYSLER AUTHORIZED SERVICE CENTER. WEEK OF 6/29/14 (ON 2 SEPARATE ROAD TRIPS) THE REAR AXLE SEIZED WHILE VEHICLE WAS UNDER MOTION. ON 7/1/2014 VEHICLE WAS RETURNED TO SAME SERVICE CENTER WITHOUT FURTHER INCIDENT. THE INCIDENT INFO & SAFETY CONCERNS WERE RELAYED TO SERVICE REP. THAT AFTERNOON WAS CALLED BY SERVICE REP & TOLD (PARAPHRASING) "IT'S NOT DOING IT NOW. COME GET IT. BRING IT BACK IF IT HAPPENS AGAIN." I REFUSE TO PICK UP VEHICLE. IT REMAINS AT SERVICE CENTER AS THEY KEEP TRYING TO GET IT TO DO "IT". 7/3/2014 I CONTACT CHRYSLER 800-247-9753 (CASE #25262149) EXPRESSED ALARM TO "AGENT" THAT "RECALL" DID NOT CORRECT FAILURE OR ITS POTENTIAL. AGENT CONTACTED SERVICE PROVIDER. AGENT RETURNED TO ME W/RESPONSE ECHOING & SUPPORTIVE OF SERVICE PROVIDER. "IT'S NOT DOING IT NOW. IS THERE ANYTHING ELSE I CAN DO FOR YOU?" IN FRUSTRATION I SAID, "I AM SPEECHLESS... CLEARLY YOU ARE AT THE END OF YOUR 'SCRIPT'..." (I WAS WRONG) THE CHRYSLER AGENT RESPONDED "I AM NOT AT THE END OF MY SCRIPT! I CAN STILL OFFER YOU MONETARY OR TANGIBLE COMPENSATION!" I SAID, "FOR WHAT? YOU SAID THERE IS NO PROBLEM." (END OF CONVERSATION) HOW CAN SUCH A THING BE MEASURED? EVEN MORE THAN HAVING MY VEHICLE RESTORED TO MY CONFIDENCE AND POSSESSION, I WOULD ESPECIALLY LIKE TO KNOW THAT THE THREAT OF BODILY INJURY OR LOSS OF LIFE TO ANYONE (RESULTING FROM THE DODGE RAM DIFFERENTIAL PINION NUT (OR NOT) FAILURE) TRULY DOES NOT EXIST. DIRECT EXPERIENCE SAYS IT DOES. I AM CONFIDENT IN THE INTEGRITY OF MY SERVICE CENTER. I DO UNDERSTAND THAT THEY CANNOT FIX WHAT DOES NOT APPEAR TO BE BROKEN & WHAT THE MANUFACTURER DENIES OR DOESN'T (?) KNOW IS A PROBLEM. I DO NOT WISH TO BRING ANY HARDSHIP UPON THE DEALER. *TR

NHTSA ODI #10608110

Mileage unknown · Jun 27, 2014

EnginePower Train

TRANSMISSION STICKS IN 4TH GEAR HAVE TO PULL OVER, TURN OFF TRUCK FOR 5 SECONDS AND RESTART. MOTOR USES NUMBER OF QUARTS OF OIL A DAY WITH NO SIGN OF LEAK. *TR

NHTSA ODI #10606566

Mileage unknown · Jun 6, 2014

Power Train

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS…

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NHTSA ODI #10596728

Mileage unknown · Jun 6, 2014

Power Train

TL* THE CONTACT OWNS A 2009 1500 DODGE RAM. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN). THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE A YEAR AGO. THERE WERE NO FAILURES. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY.

NHTSA ODI #10596573

16,000 miles · Jun 5, 2014

Power Train

THIS VEHICLE WAS RECALLED OVER TWO YEARS AGO AND I HAVE TRIED AND TRIED TO GET IT REPAIRED THE DEALER ALWAYS AND I MEAN ALWAYS NEVER HAS THE PART IN STOCK--I GUESS WHEN THE DRIVE SHAFT FALLS OUT YOU WILL LISTEN. *TR

NHTSA ODI #10596274

Official recalls

13V038000 · Power Train:driveline:differential Unit

Feb 6, 2013

Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.

Consequence & remedy

Consequence: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.

Remedy: On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.

12V474000 · Power Train:driveline:differential Unit

Oct 2, 2012

Chrysler is recalling certain model year 2009-2010, Ram 1500 and Dodge Dakota trucks, manufactured from July 1, 2009, through November 30, 2009, because the rear axle pinion nut may loosen due to a lack of adhesive.

Consequence & remedy

Consequence: If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.

Remedy: Chrysler will notify owners, and dealers will install a pinion nut retainer, free of charge. The recall began on June 17, 2013. Owners may contact Chrysler at 1-800-247-9753.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP14004 · Totally Integrated Power Module Failure

Opened Sep 25, 2014 · Closed Jul 24, 2015

Status: closed (inferred from source dates) · Electrical System

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

PE12021 · Rear Differential Failure

Opened Jul 19, 2012 · Closed Mar 5, 2013

Status: closed (inferred from source dates) · Power Train; Power Train:automatic Transmission; Power Train:axle Assembly; Power Train:driveline; Power Train:driveline:differential Unit; Power Train:driveline:driveshaft; Power Train:transfer Case (4-WHEEL Drive)

In a letter dated October 2, 2012, Chrysler Group LLC (Chrysler) submitted a Defect Information Report (DIR) to NHTSA identifying a safety defect in approximately 48,058 vehicles built with an axle pinion nut that can loosen, which could result in lock-up of the rear axle and/or separation of the rear drive shaft from the rear axle (NHTSA Recall No. 12V-474).The vehicles involved in this recall are model year (MY) 2009 and MY 2010 Dodge Ram 1500 (46,677) and Dodge Dakota (1,381) vehicles manufactured between July 1, 2009 and November 30, 2009 built with 9.25? rear axles built at Chrysler?s Detroit Axle Assembly Plant.Chrysler stated it determined during this time frame there were instances of 9.25? axles built with rear axle pinion nuts that were missing the adhesive patch.The remedy for these vehicles is to install a pinion nut retainer.In a review of data in its complaint database and data submitted by Chrysler, the Office of Defects Investigation (ODI) identified 194 reports (including 3 crash reports) of rear axle lock up and/or drive shaft separation outside of the scope of recall 12V-474.In a letter dated February 5, 2013, Chrysler submitted a second DIR to NHTSA identifying another safety defect in approximately 278,150 vehicles built with 9.25? rear axles and outside of the scope of recall 12V-474 that could also result in lock-up of the rear axle and/or rear drive separation (NHTSARecall No. 13V-038).Chrysler stated that analysis of field return parts from this vehicle population, undersized pinion splines were found as the likely factor contributing to the loosening of the pinion nut.The vehicles involved in this recall are:266,091 MY 2009?2012 Dodge Ram 1500 vehicles manufactured from 2/28/09 through 6/30/09 and 12/1/09 through 10/20/11 (including 183,421 MY 2009-2010 subject vehicles); 8,475 MY 2009?2010 Dodge Dakota vehicles manufactured from 2/18/07 through 6/30/09 and 12/1/09 through 7/9/10; 2,346 MY 2009 Chrysler Aspen vehicles manufactured from 1/19/07 through 12/18/08; and 1,238 MY 2009 Dodge Durango vehicles manufactured from 1/17/07 through 12/18/08.The remedy for these vehicles is the same as for 12V-474.The failure counts in this resume are for the subject MY 2009-2010 Dodge Ram 1500 vehicles only.The recalled vehicle counts are based on current estimates from Chrysler and may differ from estimates in the original DIR's.This Preliminary Evaluation is closed.The ODI report cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10489593,10489091,10488952,10485174,10485096,10484596,10484490,10483394,10483370,10482853,10482816,10482438,10479806,10479352,10478724,10477460,10477354,10476923,10476691,10475939,10475241,10475158,10473147,10472488,10470655,10470516,10470231,10470152,10469969,10469548,10469435,10468759,10468024,10467819,10467805,10467683,10467196,10466630,10464240,10448778,10445208,10443542,10439902,10375394,10362531,10353440

Additional source detail variants (14)

Power Train:automatic Transmission

Power Train:axle Assembly

Power Train

Power Train:driveline

Power Train:driveline:differential Unit

Power Train:driveline:driveshaft

Power Train:transfer Case (4-WHEEL Drive)