I HAVE A 1997 DODGE RAM PICKUP AND THE DASH IS CRACKING AND FALLING IN. THIS STARTED IN 2000 AND HAS GOTTEN WORSE OVER THE YEARS. DODGE TOLD ME THERE WAS NOTHING THEY COULD DO. *TR
1997 Dodge RAM 1500
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 1997 Dodge RAM 1500 do not stand out strongly from the model-year median of 520.
About this comparison →How this year compares
Owner complaints by model year
Compare all RAM 1500 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
144 reports with mileage · 217 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Structure. Review the 70 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 56 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes, Hydraulic. Review the 43 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
361 reportsDASHBOARD COMING APART AND CAVING IN ON 1997 DODGE RAM 1500 PU. *JB
I HAVE A DODGE RAM 1500, RECENTLY I DISCOVERED THAT MY DASHBOARD WAS CRACKING INTO SECTIONS ABOUT A-HALF FOOT EACH OR MORE.THERE IS ALSO A GAPING HOLE AT THE VIN NUMBER DISPLAY AREA, THAT ALLOWS ME TO SEE DOWN IN THE INSIDE OF THE DASH. I WANT TO KNOW WHY THIS IS HAPPENING? *TR
MY DASHBOARD ON MY 1997 DODGE RAM X-CAB HAS SEVERELY CRACKED. IT HAPPENED RIGHT AFTER I WENT OUT OF WARRANTY, AS I AM THE ORIGINAL OWNER. THE DEALERSHIP WOULDN'T DO ANYTHING FOR ME. I UNDERSTAND THIS HAS HAPPENED TO MANY PEOPLE AND SHOULD BE A RECALL SOON? *JB
I OWN A 1997 DODGE TRUCK.T HE DASH HAS CRACKS IN IT. I HAVE ONLY HAD THE TRUCK ABOUT 1 YEAR AND THE CRACKS HAVE GROWN SOME. *JB
THE DASH ON MY 1997 DODGE RAM 1500 IS CRACKING FOR NO APPARENT REASON. *TR
CRACKS IN DASHBOARD. *TR
CRACKING OF DASHBOARD AND SHORT IN HEADLIGHTS. *TR
THE DASH ON THE PICK UP HAS CRACKED IN SEVERAL AREAS. IT IS MY UNDERSTANDING THAT IT MAY COLLAPSE IN THE NEAR FUTURE. *TR
I OWN A 1997 DODGE RAM 1500. THE DASH STARTED CRACKING BY ITSELF AND IS CAVING IN. MY RESEARCH ON THE INTERNET AND RESEARCH BY LOCAL TV (WKMG) INDICATE THAT THIS IS HAPPENING ALL OVER- EVERY DASH ON A DODGE PICKUP WILL CRACK AND FALL APART. THIS CREATES A SAFETY HAZARD WITH THE WIRING. DODGE REFUSES TO ACKNOWLEDGE THAT THERE…
Read full complaint
I OWN A 1997 DODGE RAM 1500. THE DASH STARTED CRACKING BY ITSELF AND IS CAVING IN. MY RESEARCH ON THE INTERNET AND RESEARCH BY LOCAL TV (WKMG) INDICATE THAT THIS IS HAPPENING ALL OVER- EVERY DASH ON A DODGE PICKUP WILL CRACK AND FALL APART. THIS CREATES A SAFETY HAZARD WITH THE WIRING. DODGE REFUSES TO ACKNOWLEDGE THAT THERE IS A PROBLEM. *TR
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP03006 · Seat Back Failure
Opened Sep 23, 2003 · Closed Apr 8, 2004
Status: closed (inferred from source dates) · Seats; Seats:front Assembly:recliner
ODI HAS IDENTIFIED 30 INCIDENTS WHERE IT IS ALLEGED THE SEAT BACK COLLAPSED IN A REAR IMPACT CRASH.THESE INCIDENTS ARE ALLEGED TO HAVE CONTRIBUTED TO 23 INJURIES AND TWO DEATHS.THE DATA PRESENTED TO ODI SHOW THAT THE SEAT BACK STRENGTH OF THE FRONT SEATS COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207. SEATING SYSTEM.ACCORDING TO DAIMLERCHRYLSER THE FRONT SEATS WERE DESIGNED TO COLLAPSE REARWARD IN REAR IMPACT CRASHES AS PART OF THE ENERGY ABSORPTIONCAPABILITIES OF THE SEATING SYSTEM TO REDUCE THE CHANCE OF SERIOUS INJURY TO THE OCCUPANT.RATES OF OCCURANCE WERE COMPARED TO PEER VEHICLES, AND IT WAS SHOWN THAT THE PERFORMACE OF THE SUBJECT VEHICLE WAS COMPARABLE TO THOSE VEHICLES.IN VIEW OF THE FORGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION REMEDY OF A SAFETY DEFECT IN THE SUBJECT VEHICLES AS DEFINED BY THE PETITIONER AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THERFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE THE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S MISSION, THE PETITION IS DENIED.FOR FURTHER DETAILS, REFER TO ODI'S RESPONSE TO THE PETITION PUBLISHED IN THE FEDERAL REGISTER VOL.69, NO. 60 , DATED MARCH 29, 2004.
Additional source detail variants (2)
Seats
ODI HAS IDENTIFIED 30 INCIDENTS WHERE IT IS ALLEGED THE SEAT BACK COLLAPSED IN A REAR IMPACT CRASH.THESE INCIDENTS ARE ALLEGED TO HAVE CONTRIBUTED TO 23 INJURIES AND TWO DEATHS.THE DATA PRESENTED TO ODI SHOW THAT THE SEAT BACK STRENGTH OF THE FRONT SEATS COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207. SEATING SYSTEM.ACCORDING TO DAIMLERCHRYLSER THE FRONT SEATS WERE DESIGNED TO COLLAPSE REARWARD IN REAR IMPACT CRASHES AS PART OF THE ENERGY ABSORPTIONCAPABILITIES OF THE SEATING SYSTEM TO REDUCE THE CHANCE OF SERIOUS INJURY TO THE OCCUPANT.RATES OF OCCURANCE WERE COMPARED TO PEER VEHICLES, AND IT WAS SHOWN THAT THE PERFORMACE OF THE SUBJECT VEHICLE WAS COMPARABLE TO THOSE VEHICLES.IN VIEW OF THE FORGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION REMEDY OF A SAFETY DEFECT IN THE SUBJECT VEHICLES AS DEFINED BY THE PETITIONER AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THERFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE THE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S MISSION, THE PETITION IS DENIED.FOR FURTHER DETAILS, REFER TO ODI'S RESPONSE TO THE PETITION PUBLISHED IN THE FEDERAL REGISTER VOL.69, NO. 60 , DATED MARCH 29, 2004.
Seats:front Assembly:recliner
ODI HAS IDENTIFIED 30 INCIDENTS WHERE IT IS ALLEGED THE SEAT BACK COLLAPSED IN A REAR IMPACT CRASH.THESE INCIDENTS ARE ALLEGED TO HAVE CONTRIBUTED TO 23 INJURIES AND TWO DEATHS.THE DATA PRESENTED TO ODI SHOW THAT THE SEAT BACK STRENGTH OF THE FRONT SEATS COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207. SEATING SYSTEM.ACCORDING TO DAIMLERCHRYLSER THE FRONT SEATS WERE DESIGNED TO COLLAPSE REARWARD IN REAR IMPACT CRASHES AS PART OF THE ENERGY ABSORPTIONCAPABILITIES OF THE SEATING SYSTEM TO REDUCE THE CHANCE OF SERIOUS INJURY TO THE OCCUPANT.RATES OF OCCURANCE WERE COMPARED TO PEER VEHICLES, AND IT WAS SHOWN THAT THE PERFORMACE OF THE SUBJECT VEHICLE WAS COMPARABLE TO THOSE VEHICLES.IN VIEW OF THE FORGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION REMEDY OF A SAFETY DEFECT IN THE SUBJECT VEHICLES AS DEFINED BY THE PETITIONER AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THERFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE THE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S MISSION, THE PETITION IS DENIED.FOR FURTHER DETAILS, REFER TO ODI'S RESPONSE TO THE PETITION PUBLISHED IN THE FEDERAL REGISTER VOL.69, NO. 60 , DATED MARCH 29, 2004.
Illustration