IllustrationI CALLED CHRYSLER ABOUT 2 1/2 TO 3 MONTHS AGO ABOUT MY RECALL AND THEY TOLD ME IT WOULD BE ABOUT 6 WEEKS TO GET ME IN BUT I HAVE YET TO HEAR BACK FROM THEM I'M A MOM THE LAST THING I NEED IS MY CAN DEFECTING CAUSING ME AND MY LIL GIRL TO WRECK AND GET HURT
2009 Dodge Journey
Owner reports · Recalls · Investigations
More warning signs than most Journey years
Owner complaints for the 2009 Dodge Journey are substantially higher than the model-year median of 293.
About this comparison →How this year compares
Owner complaints by model year
Compare all Journey years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
2200–25K
17225–50K
17650–75K
17275–100K
182100–150K
71150K+
993 reports with mileage · 440 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 767 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 269 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes, Hydraulic. Review the 195 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
41 crash reports30 fire reports27 injury reports
Unknown Or Other complaints
84 reportsI RECEIVED NOTICE THAT MY VEHICLE WAS ON THE RECALL LIST FOR THE WIN MODULE AND L25 SAFETY RECALL. I CALLED MY LOCAL DEALER THE VERY NEXT DAY. THIS WAS IN MAY 2015. I WAS INFORMED THERE WERE NO PARTS AVAILABLE AND THAT I WOULD BE ADDED TO THE WAITING LIST. RECENTLY MY VEHICLE HAS STARTED SHUTTING OFF AFTER I CRANK IT. SOMETIMES…
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I RECEIVED NOTICE THAT MY VEHICLE WAS ON THE RECALL LIST FOR THE WIN MODULE AND L25 SAFETY RECALL. I CALLED MY LOCAL DEALER THE VERY NEXT DAY. THIS WAS IN MAY 2015. I WAS INFORMED THERE WERE NO PARTS AVAILABLE AND THAT I WOULD BE ADDED TO THE WAITING LIST. RECENTLY MY VEHICLE HAS STARTED SHUTTING OFF AFTER I CRANK IT. SOMETIMES THIS HAPPENS WHEN I HAVE JUST CRANKED IT BUT OTHER TIMES I AM MOVING SUCH AS BACKING OUT OF MY DRIVEWAY OR PULLING OUT OF A PARKING LOT. I RECALLED THE DEALER AND THEY STILL TOLD ME THERE WERE NO PARTS AVAILABLE.
I HAVE A 2009 DODGE JOURNEY SXT. I BOUGHT THIS NEW FROM THE DEALERSHIP IN MCKINNEY, TX. MY COMPLAINT IS THE SUNROOF HAS LEAKED FROM THE DAY I BOUGHT IT AND IT STILL DOES LEAK. DEALERSHIP WILL NOT HELP ME EVEN WHEN IT WAS UNDER WARRANTY. I STUCK AND DO NOT KNOW WHAT TO DO. IT IS GETTING SO BAD NOW THAT I CARRY A SMALL TARP W…
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I HAVE A 2009 DODGE JOURNEY SXT. I BOUGHT THIS NEW FROM THE DEALERSHIP IN MCKINNEY, TX. MY COMPLAINT IS THE SUNROOF HAS LEAKED FROM THE DAY I BOUGHT IT AND IT STILL DOES LEAK. DEALERSHIP WILL NOT HELP ME EVEN WHEN IT WAS UNDER WARRANTY. I STUCK AND DO NOT KNOW WHAT TO DO. IT IS GETTING SO BAD NOW THAT I CARRY A SMALL TARP WITH ME SO I CAN PUT IT OVER THE TOP IF THERE IS RAIN IN THE FORECAST. VERY UPSET AND DISAPPOINTED BY THE EFFECT OF CHRYSLER TO HELP ME WITH THIS.
I RECEIVED SAFETY RECALL NOTICE- L25/NHTSA 14V-373 WHICH INFORMED ME TO TAKE MY CAR TO THE DEALER TO HAVE A POSSIBLE SAFETY CONDITION WITH THE FOBIK REPAIRED/REPLACED. IT STATED THAT THE ENGINE MAY SHUTOFF DURING OPERATION AS WELL AS AIR BAGS AND COULD INCREASE CRASH RISK AND OCCUPANT INJURY. AFTER A LENGTHY WAIT OF ALMOST 4 MON…
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I RECEIVED SAFETY RECALL NOTICE- L25/NHTSA 14V-373 WHICH INFORMED ME TO TAKE MY CAR TO THE DEALER TO HAVE A POSSIBLE SAFETY CONDITION WITH THE FOBIK REPAIRED/REPLACED. IT STATED THAT THE ENGINE MAY SHUTOFF DURING OPERATION AS WELL AS AIR BAGS AND COULD INCREASE CRASH RISK AND OCCUPANT INJURY. AFTER A LENGTHY WAIT OF ALMOST 4 MONTHS OR SO FOR PARTS I TOOK MY VEHICLE TO THE DEALER. I SHOWED THEM THE SAFETY NOTICE PRIOR TO THE WORK BEING DONE AND THEY INFORMED ME I WOULD HAVE TO PAY FOR A KEY SHANK. I DISPUTED WITH THEM THAT THE NOTICE SAYS PARTS AND LABOR WERE FREE OF CHARGE. I STILL HAD TO PAY $37.31 FOR THE KEY SHANK THEY GAVE ME SOME TYPE OF EXPLANATION BUT I AM STILL NOT HAPPY THAT I HAD TO PAY ANY AMOUNT OF MONEY BECAUSE THE NOTICE CLEARLY SAYS PARTS AND LABOR FREE OF CHARGE. I HAVE THE ORIGINAL SAFETY NOTICE AND RECEIPTS FROM THE REPAIR WORK.
ON MULTIPLE OCCASIONS OVER THE PAST FEW YEARS MY 2009 DODGE JOURNEY WILL NOT START. THERE IS NO WARNING AND IT'S BECOME A GAMBLE TO DRIVE MY CAR AND RISK GETTING STRANDED SOMEWHERE. THE VEHICLE WILL JUST CLICK WHEN I TURN THE KEYFOB AND SOUNDS LIKE A DEAD BATTERY, BUT ALL LIGHTS, RADIO, WINDOWS ETC WORK FINE. I HAVE REPLACED …
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ON MULTIPLE OCCASIONS OVER THE PAST FEW YEARS MY 2009 DODGE JOURNEY WILL NOT START. THERE IS NO WARNING AND IT'S BECOME A GAMBLE TO DRIVE MY CAR AND RISK GETTING STRANDED SOMEWHERE. THE VEHICLE WILL JUST CLICK WHEN I TURN THE KEYFOB AND SOUNDS LIKE A DEAD BATTERY, BUT ALL LIGHTS, RADIO, WINDOWS ETC WORK FINE. I HAVE REPLACED THE BATTERY 3X AS SUGGESTED BY MY LOCAL DODGE DEALERSHIP BUT THEY FAIL TO IDENTIFY WHY THIS IS A RECURRING PROBLEM. I HAVE ALSO BEEN WAITING FOR ALMOST A YEAR FOR REPAIRS RELATED TO RECALLS THEY ARE UNABLE TO CORRECT SINCE THE PARTS ARE NOT AVAILABLE. MY VEHICLE ALSO HAS A HISTORY OF THE PANIC ALARM GOING OFF WHEN PUSHING THE UNLOCK BUTTON THE KEYFOB (I'VE MADE SURE THE PANIC WAS NOT HIT BY ACCIDENT - THIS IS NOT OPERATOR ERROR). ONCE THE PANIC ALARM IS SOUNDING THE KEYFOB BECOMES USELESS AND WON'T WORK. I HAVE TO TAKE THE KEY OUT OF THE FOB, UNLOCK THE DOOR USING THE KEY, GET IN PUT KEYFOB IN CAR TURN CAR ON, TURN CAR BACK OFF, TAKE KEYFOB OUT OF IGNITION AND CLICK THE UNLOCK AND/OR PANIC BUTTONS TO GET THE ALARM TO SHUT OFF.
MY 2009 DODGE JOURNEY WILL SOMETIMES NOT START UP. THE FIRST EVENT WAS ON SATURDAY, JUNE 6TH. THE CAR TURNS ON BUT THE FAILS TO TURN OVER UNRELIABLY AND OFTEN. THE CAR IS UNPREDICTABLE. BEING ABLE TO GO ANYWHERE HAS BEEN A ROLL OF THE DICE. WE HAVE A RECALL ON THE JOURNEY SET UP WITH MILOSCH PALACE DEALERSHIP IN MICHIGAN, OUR DE…
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MY 2009 DODGE JOURNEY WILL SOMETIMES NOT START UP. THE FIRST EVENT WAS ON SATURDAY, JUNE 6TH. THE CAR TURNS ON BUT THE FAILS TO TURN OVER UNRELIABLY AND OFTEN. THE CAR IS UNPREDICTABLE. BEING ABLE TO GO ANYWHERE HAS BEEN A ROLL OF THE DICE. WE HAVE A RECALL ON THE JOURNEY SET UP WITH MILOSCH PALACE DEALERSHIP IN MICHIGAN, OUR DEALERSHIP. HOWEVER, THEY HAVE BEEN VERY UNRELIABLE. WE RECEIVED THE RECALL LETTER IN JUNE. WE WERE SET UP AN APPOINTMENT ON JULY 9TH AND TOLD WE HAD A PART WAITING FOR US. WE SHOWED UP TO THE SCHEDULED APPOINTMENT AND THEY DID NOT HAVE A PART FOR US. THEY THEN TOLD US IT WAS BACK ORDERED AND WE WOULD BE INFORMED WHEN THE PART ARRIVED. IT HAS BEEN OVER A MONTH SINCE THE APPOINTMENT AND OVER TWO MONTHS SINCE WE HAVE BEEN INFORMED OF THE RECALL AND STILL NO REPAIR. THIS IS UNACCEPTABLE. WE STILL HAVE YET TO RECEIVE THE PART FOR REPAIR ON THE RECALL.
MY VEHICLE HAS CONTINUED TO SWITCH TO OFF ON NUMEROUS OCCASIONS. I WAS TOLD IT WAS SOMETHING THAT IS BEING WORKED ON. THEN I WAS TOLD MY VEHICLE WAS NOT ON THE RECALL LIST OF VEHICLES. THEN I RECEIVE PAPERWORK STATING IT WAS ON THE RECALL LIST. I CONTACTED MY LOCAL DEALERSHIP WHO INFORMED ME THE PART/PARTS NEEDED FOR THE REC…
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MY VEHICLE HAS CONTINUED TO SWITCH TO OFF ON NUMEROUS OCCASIONS. I WAS TOLD IT WAS SOMETHING THAT IS BEING WORKED ON. THEN I WAS TOLD MY VEHICLE WAS NOT ON THE RECALL LIST OF VEHICLES. THEN I RECEIVE PAPERWORK STATING IT WAS ON THE RECALL LIST. I CONTACTED MY LOCAL DEALERSHIP WHO INFORMED ME THE PART/PARTS NEEDED FOR THE RECALL ARE ON BACK ORDER. THERE ARE OVER 300 ON BACKORDER. THIS IS PRETTY RIDICULOUS. SO EVERYDAY AS I DRIVE I CONSTANTLY HAVE THE FEAR THAT MY CAR WILL SWITCH TO OFF IN ANY GIVEN MOMENT. ....UPDATED 11/13/15 *BF UPDATED 1/4/2016*JS
DEALER, DENNIS DILLON DODGE IN NAMPA, ID. WON'T FIX OR ORDER PARTS NEEDED FOR THE RECALL ON MY VIN.
NO CRANK/ NO START. BATTERY FINE. GAUGES LIGHT UP. HAVE BEEN TOWED TO DEALERSHIP 4 TIMES IN TWO MONTHS. IGNITION HAS BEEN REPLACED TWICE, REPLACED TIPM MODULE, AND WIRE FROM TIPM WITH NO RESULTS. IT'S AT THE DEALERSHIP FOR THE FIFTH TIME RIGHT NOW.
ON FEBRUARY 22, 2015, MY 2009 DODGE JOURNEY MIRACULOUSLY CAUGHT ON FIRE. THE CAR WAS SITTING IN THE PARKING LOT OF MY CHURCH ON TOP OF A SMALL SNOW PILE. AFTER ABOUT 40-45 MINUTES THE CAR STARTED SMOKING. BOTH THE FIRE AND POLICE DEPARTMENT CAME TO THE SCENE. THE FIRE DEPARTMENT TOLD ME THAT IT LOOKED AS THOUGH IT WAS AN ENGINE …
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ON FEBRUARY 22, 2015, MY 2009 DODGE JOURNEY MIRACULOUSLY CAUGHT ON FIRE. THE CAR WAS SITTING IN THE PARKING LOT OF MY CHURCH ON TOP OF A SMALL SNOW PILE. AFTER ABOUT 40-45 MINUTES THE CAR STARTED SMOKING. BOTH THE FIRE AND POLICE DEPARTMENT CAME TO THE SCENE. THE FIRE DEPARTMENT TOLD ME THAT IT LOOKED AS THOUGH IT WAS AN ENGINE DEPARTMENTAL FIRE. I CONTACTED CHRYSLER ON FEBRUARY 24TH TO GIVE MY STATEMENT AND THEN I WAS NOTIFIED THAT SOMEONE WAS GOING TO INSPECT THE VEHICLE AND THEN LET ME KNOW OF ANY FINDINGS. ON MARCH 6TH I RECEIVED A LETTER STATING THAT THE WINGATE L25 WAS NOT THE CAUSE OF THE FIRE, BUT THEY NEVER MENTIONED WHAT WAS THE ACTUAL CAUSE. NEEDLESS TO SAY I GOT THE RUN AROUND FOR ABOUT A MONTH AND IN THE END CHRYSLER'S LEGAL DEPARTMENT TOLD ME THAT THE FINDINGS WERE UNKNOWN AND THAT THEY WERE NOT GOING TO DO ANYTHING ABOUT IT. MY VEHICLE WAS BURNT UP BY THE TIME IT COMPLETED IT'S COURSE...IT WAS SO BAD TO THE POINT YOU COULD BARELY RECOGNIZE MY CHILD'S CAR SEAT. I DID NOT EVEN HAVE THE VEHICLE FOR A YEAR AND THIS HAPPENED. I'M VERY GRATEFUL THAT NO ONE GOT HURT BECAUSE THIS COULD HAVE BEEN FATAL. THIS HAS PUT ME IN A FINANCIAL RUINS AND FIAT CHRYSLER DOESN'T SEEM TO CARE ANYTHING ABOUT IT'S CONSUMERS. I WILL NEVER BUY A CHRYSLER VEHICLE AGAIN.
Official recalls
816V273000 · Steering:hydraulic Power Assist:hose, Piping, And Connections
May 6, 2016
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Consequence & remedy
Consequence: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
16V047000 · Air Bags:frontal
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
14V373000 · Air Bags; Electrical System:ignition:switch
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
10V658000 · Electrical System:wiring
Dec 24, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2009 DODGE JOURNEY VEHICLES MANUFACTURER FROM NOVEMBER 1, 2007, THROUGH NOVEMBER 7, 2008. THE WIRES WITHIN THE FRONT DOOR WIRE HARNESSES MAY FATIGUE AND BREAK, WHICH CAN INTERRUPT THE CIRCUITS FOR THE SIDE IMPACT SENSOR(S), RESULTING IN AN AIRBAG WARNING LAMP ILLUMINATION AND LOSS OF SIDE CRASH SENSING CAPABILITY.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SIDE AIRBAG MAY NOT DEPLOY, REDUCING THE PROTECTION INTENDED FOR THE OCCUPANT AND INCREASING THE RISK OF INJURIES.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE LEFT AND RIGHT DOOR WIRING HARNESSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
09V118000 · Air Bags; Air Bags:frontal; Electrical System:wiring
Apr 9, 2009
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Air Bags:frontal
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Electrical System:wiring
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
09V082000 · Electrical System
Mar 12, 2009
CHRYSLER IS RECALLING 16,852 MY 2009 DODGE JOURNEY VEHICLES EQUIPPED WITHOUT OPTIONAL 115 VOLT AUXILIARY POWER OUTLET. AN UNUSED ELECTRICAL CONNECTOR FOR THE OPTIONAL 115 VOLT AUXILIARY POWER OUTLET OPTION MAY BECOME CORRODED AND COULD SHORT CIRCUIT.
Consequence & remedy
Consequence: IF THE FUSE FOR THIS CIRCUIT DOES NOT BLOW, THE CONNECTOR COULD OVERHEAT AND POTENTIALLY CATCH FIRE.
Remedy: DEALERS WILL RE-ROUTE AND STOW THE 115 VOLT AUXILIARY POWER OUTLET CONNECTOR AND PULL THE 25 AMP FUSE TO REMOVE POWER FROM THIS UNUSED CIRCUIT FREE OF CHARGE. THE RECALL BEGAN ON MARCH 30, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
08V528000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Oct 9, 2008
CHRYSLER IS RECALLING 712 MY 2009 SEBRING, DODGE CALIBER, AVENGER, JOURNEY, JEEP PATRIOT, AND COMPASS VEHICLES. A NEW ADHESIVE USED IN THE POWER TRAIN CONTROL MODULE (PCM) MANUFACTURING PROCESS CAN CAUSE THE PRINTED CIRCUIT BOARD TO BREAK.
Consequence & remedy
Consequence: THIS CAN CAUSE THE ENGINE TO STALL AND CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPLACE THE PCM FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 10, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
08V247000 · Electrical System:wiring
Jun 3, 2008
CHRYSLER IS RECALLING 6,692 MY 2009 DODGE JOURNEY VEHICLES EQUIPPED WITH A 3.5L ENGINE. THE ENGINE WIRING HARNESS MAY CONTACT THE LEFT TRANSAXLE MOUNT.
Consequence & remedy
Consequence: DAMAGE TO THE WIRING HARNESS COULD RESULT IN AN ENGINE COMPARTMENT FIRE.
Remedy: DEALERS WILL INSPECT THE ENGINE WIRING HARNESS FOR DAMAGE. IF THE HARNESS IS DAMAGED, THE WIRING WILL BE REPAIRED AND A TIE WRAP INSTALLED TO SECURE THE HARNESS AWAY FROM THE LEFT TRANSAXLE MOUNT. IF NO DAMAGE IS FOUND, A TIE WRAP WILL BE INSTALLED TO SECURE THE HARNESS AWAY FROM THE LEFT TRANSAXLE MOUNT. THE RECALL BEGAN ON JULY 7, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4EA24003 · Vehicle Entrapment
Opened Aug 1, 2024 · No close date supplied
Status: open (inferred from source dates) · Latches/locks/linkages
The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. ODI also continues to explore other potential causes for door lock malfunction. ODI has determined that an upgrade to an Engineering Analysis (EA) is necessary to continue the review of the investigative material and to assess the risk to motor vehicle safety . To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
PE23008 · Vehicle Entrapment
Opened May 1, 2023 · Closed Aug 15, 2024
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Latches/locks/linkages:doors:lock; Latches/locks/linkages:electronic Lock/latch Actuator
The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Latches/locks/linkages:doors:lock
The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Latches/locks/linkages:electronic Lock/latch Actuator
The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972