NHTSA owner reports · September 18, 2026 snapshot.
Equipment complaints
11 reportsClear category filter54,000 miles · May 16, 2013
Electrical SystemEquipmentInjury
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE FRONT PASSENGER TOUCHED THE RADIO AND BURNED HER HAND. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THERE WAS A SHORT IN THE RADIO/DVD RECEIVER AND IN THE DOOR CONTROL MODULE. THE TECHNICIAN STATED THAT THE DOOR CONTROL MODULE…
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TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE FRONT PASSENGER TOUCHED THE RADIO AND BURNED HER HAND. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THERE WAS A SHORT IN THE RADIO/DVD RECEIVER AND IN THE DOOR CONTROL MODULE. THE TECHNICIAN STATED THAT THE DOOR CONTROL MODULE AND THE RADIO/DVD RECEIVER WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. *TR
NHTSA ODI #10512440
Mileage unknown · Apr 25, 2013
EquipmentTires
2009 DODGE JOURNEY AIR PRESSURE SENSOR FAILURE. ON 4-23-13. I WAS TRAVELING A LOCAL HIGHWAY ABOUT 65 MPH WHEN THE VALVE STEM AND PRESSURE SENSOR CAME LOOSE AND FELL INTO THE TIRE ON THE RIGHT REAR TIRE. I MANAGED TO GET THE CAR STOPPED SAFELY AFTER LOOSING CONTROL. AFTER READING A DODGE FORUM ON-LINE. THE GENERAL IDEA IS THAT TH…
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2009 DODGE JOURNEY AIR PRESSURE SENSOR FAILURE. ON 4-23-13. I WAS TRAVELING A LOCAL HIGHWAY ABOUT 65 MPH WHEN THE VALVE STEM AND PRESSURE SENSOR CAME LOOSE AND FELL INTO THE TIRE ON THE RIGHT REAR TIRE. I MANAGED TO GET THE CAR STOPPED SAFELY AFTER LOOSING CONTROL. AFTER READING A DODGE FORUM ON-LINE. THE GENERAL IDEA IS THAT THIS 2009 DODGE JOURNEY PRESSURE SENSOR IS POORLY DESIGNED. FROM WHAT I UNDERSTAND. DODGE CHANGED THE MATERIAL THE SENSOR IS MADE OF IN 2011. *TR
NHTSA ODI #10509526
38,000 miles · Mar 19, 2012
Equipment
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY WHICH CAME EQUIPPED WITH A TIRE JACK. THE CONTACT STATED THAT WHILE ATTEMPTING TO CHANGE A TIRE, THE CAR JACK FAILED AND CAUSED THE VEHICLE TO FALL BEFORE THE TIRE COULD BE INSTALLED. THE DEALER WAS NOTIFIED OF THE FAILURE BUT DENIED ANY ASSISTANCE TO THE CONTACT. THE MANUFACTURER WAS…
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TL* THE CONTACT OWNS A 2009 DODGE JOURNEY WHICH CAME EQUIPPED WITH A TIRE JACK. THE CONTACT STATED THAT WHILE ATTEMPTING TO CHANGE A TIRE, THE CAR JACK FAILED AND CAUSED THE VEHICLE TO FALL BEFORE THE TIRE COULD BE INSTALLED. THE DEALER WAS NOTIFIED OF THE FAILURE BUT DENIED ANY ASSISTANCE TO THE CONTACT. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT WAS UNAWARE IF THE VEHICLE SUSTAINED ANY DAMAGES. THE FAILURE AND THE CURRENT MILEAGE WAS 38,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10452212
12,000 miles · May 27, 2011
EquipmentService Brakes, HydraulicCrash
I HAVE AN 09 DODGE JOURNEY THAT HAS ISSUES FROM DAY ONE. 1ST THE A/C BROKE. THEY FIXED IT THAT WAS ONLY 2 WEEKS AFTER I BOUGHT THE CAR. THE CAR WAS NEW AND BOUGHT IN 01/2009. AT A LITTLE OVER 12000 MILES MY BRAKES WERE GONE. I HAD TO ROTATE ROTORS AND PUT NEW BRAKE PADS. EVER SINCE THEN I HAVE HAD TO CHANGE THE PADS (2 TIME…
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I HAVE AN 09 DODGE JOURNEY THAT HAS ISSUES FROM DAY ONE. 1ST THE A/C BROKE. THEY FIXED IT THAT WAS ONLY 2 WEEKS AFTER I BOUGHT THE CAR. THE CAR WAS NEW AND BOUGHT IN 01/2009. AT A LITTLE OVER 12000 MILES MY BRAKES WERE GONE. I HAD TO ROTATE ROTORS AND PUT NEW BRAKE PADS. EVER SINCE THEN I HAVE HAD TO CHANGE THE PADS (2 TIMES THE ROTORS COMPLETELY ALL OTHER TIMES ROTATING THE ROTORS)5 MORE TIMES. I HAVE CALLED CHRYSLER AND ALL THEY HAVE DONE IS MADE THE WARRANTY TO 36000 MILES BUT THAT IS NOT FIXING A PROBLEM. I HAVE GOTTEN ONLINE AND RESEARCHED. I AM NOT THE ONLY ONE HAVING THIS PROBLEM . THERE ARE THOUSANDS OF OTHERS AND THERE ARE ACTUALLY LAWSUITS OUT THERE FOR THIS REASON. I WAS IN A FENDERBENDER IN DEC. 2010 AND I CAN NOT HELP BUT WONDER IF I WOULD HAVE HAD BRAKES THERE WERE 100% IF IT COULD HAVE BEEN AVOIDED.WITH ALL THE COMPLAINTS I AM WONDERING HOW MUCH IT WILL TAKE FOR A RECALL OR SOMETHING TO BE PUT INTO EFFECT. I HOPE IT DOES NOT TAKE PEOPLE GETTING KILLED FOR THIS TO BE CORRECTED. *TR
NHTSA ODI #10402967
Mileage unknown · May 8, 2011
EquipmentService Brakes, Hydraulic
INAUG 2010, I HAD THE BRAKE PADS CHANGED BARELY A YEAR AFTER BUYING THE CAR. THE NEXT MONTH I HAD TO HAVE NEW ROTORS BECAUSE THEY WARPED. A MONTH LATER THEY WERE WARPED AGAIN, COULDN'T GET THEM CHANGED UNTIL MAR 7, 2011. EXACTLY 30 DAYS LATER THEY WERE WARPED AGAIN. JUST HAD THEM AND THE BRAKE PADS REPLACED ON MAY 8, 2011. …
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INAUG 2010, I HAD THE BRAKE PADS CHANGED BARELY A YEAR AFTER BUYING THE CAR. THE NEXT MONTH I HAD TO HAVE NEW ROTORS BECAUSE THEY WARPED. A MONTH LATER THEY WERE WARPED AGAIN, COULDN'T GET THEM CHANGED UNTIL MAR 7, 2011. EXACTLY 30 DAYS LATER THEY WERE WARPED AGAIN. JUST HAD THEM AND THE BRAKE PADS REPLACED ON MAY 8, 2011. *TR
NHTSA ODI #10399492
12,000 miles · Apr 12, 2011
EquipmentService Brakes, Hydraulic
PREMATURE BRAKE WEAR DUE TO INADEQUATE BRAKE SYSTEM TO THE WEIGHT OF CAR. 12K MILES BRAKE CALIBERS LOCKED UP; 14,500 MILES REPLACED FROM BRAKE PADS AND ROTORS SO BAD HAD TO BE REPLACED; 26K MILES AGAIN FRONT ROTORS HAD TO BE TURNED. NOW 3 MONTHS LATER 28K MILES I NEED FRONT AND BACK BRAKE PADS AND ALL 4 ROTORS TURNED. CAN'T …
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PREMATURE BRAKE WEAR DUE TO INADEQUATE BRAKE SYSTEM TO THE WEIGHT OF CAR. 12K MILES BRAKE CALIBERS LOCKED UP; 14,500 MILES REPLACED FROM BRAKE PADS AND ROTORS SO BAD HAD TO BE REPLACED; 26K MILES AGAIN FRONT ROTORS HAD TO BE TURNED. NOW 3 MONTHS LATER 28K MILES I NEED FRONT AND BACK BRAKE PADS AND ALL 4 ROTORS TURNED. CAN'T HANDLE THE CAR ON ROAD FOR EXCESSIVE GRABBING OF BRAKES AND STEERING UNABLE TO HOLD ONTO WHEN BRAKES APPLIED. DODGE HAS HAD MANY COMPLAINTS AND LAW SUITS FILED IN NJ. THEY JUST RECENTLY EXTENDED THE BRAKE WARRANTY TO 36K WITHOUT NO NOTIFICATION HOWEVER, SINCE I HAD ALREADY BEEN TOLD UNWARRANTED AND HAD TO GET BRAKES REPAIRED ON A WEEKEND STRANDED AND DIDN'T USE MOPAR PARTS THEY WILL NOT WARRANTY AND NOW TELLING ME THAT THE ROTORS ARE WARPED DUE TO EXCESSIVE HEAT. YES EXCESSIVE HEAT BECAUSE THEIR IS A LAW SUIT DUE TO INADEQUATE BRAKES FOR THE WEIGHT OF THE VEHICLE. PLEASE HELP DODGE JOURNEY OWNERS AND ANYONE ON THE ROAD NEAR THEM. UNSAFE CONDITIONS, IT IS THE NEW TOYOTA. HOW MANY PEOPLE NEED TO DIE BEFORE CORP. ARE HELD ACCOUNTABLE THEY KNOW. THE SERVICE MGR EVEN ACKNOWLEDGE BUT STATES "HE DIDN'T DESIGN IT, DIDN'T BUILD IT OR BROKE IT". *TR
NHTSA ODI #10395671
29,400 miles · Mar 22, 2011
EquipmentService Brakes, Hydraulic
MY WIFE AND I WERE ABOUT AN HOUR FROM HOME WHEN THE BRAKES ON OUR 2009 DODGE JOURNEY STARTED SQUEALING VERY, VERY LOUD. I PULLED OVER AS SOON AS POSSIBLE, GOT UNDER THE CAR TO CHECK. I COULD NOT SEE ANYTHING SPECIFIC AND LET THE CAR SIT IDLE FOR ABOUT 30 MINUTES. AS SOON AS I STARTED TO DRIVE AGAIN, AT LESS THAN 5MPH, THE BRA…
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MY WIFE AND I WERE ABOUT AN HOUR FROM HOME WHEN THE BRAKES ON OUR 2009 DODGE JOURNEY STARTED SQUEALING VERY, VERY LOUD. I PULLED OVER AS SOON AS POSSIBLE, GOT UNDER THE CAR TO CHECK. I COULD NOT SEE ANYTHING SPECIFIC AND LET THE CAR SIT IDLE FOR ABOUT 30 MINUTES. AS SOON AS I STARTED TO DRIVE AGAIN, AT LESS THAN 5MPH, THE BRAKES STARTED SQUEALING AGAIN, JUST AS LOUD. I DROVE TO A NEARBY FIRESTONE FACILITY, DESCRIBED THE PROBLEM AND THE PUT IT ON THE RACK TO CHECK THE BRAKES. THE JOURNEY HAD 29,400 MILES ON IT.......AND THE BRAKES WERE COMPLETELY, TOTALLY WORN OUT!! THEY BROUGHT THE BRAKES AND ROTOR FOR ME TO SEE AND THE ROTORS WERE BADLY GROOVED. THEY SAID THEY THOUGHT THE BRAKES WERE TOO SMALL FOR THE SIZE, WEIGHT OF THE VEHICLE AND I TEND TO AGREE, ESPECIALLY AFTER READING OTHER COMPLAINTS ONLINE. I WAS TOLD IT WOULD HAVE BEEN CLOSE TO AN ACT OF SUICIDE TO CONTINUE DRIVING THE JOURNEY AND I AGREE. THIS IS OUTRAGEOUS!! AND FROM WHAT I READ, DODGE IS WELL AWARE OF THE PROBLEM BUT NOTHING HAS BEEN DONE. I AM NOW 08T $300, AND COULD HAVE BEEN INVOLVED IN A BAD ACCIDENT FROM FAILURE OF THE BRAKES. *TR
NHTSA ODI #10392504
34,000 miles · Dec 31, 2010
EquipmentService Brakes, HydraulicWheels
PRE-MATURE REAR BRAKE FAILURE. *TR
NHTSA ODI #10373589
21,000 miles · Aug 8, 2010
EquipmentService Brakes, Hydraulic
I BOUGHT MY 2009 DODGE JOURNEY SXT V6 BRAND NEW 12 MILES ON IT AND WE LOVE THE CAR, AND AFTER NUMEROUS ELECTRICAL ISSUES SUCH AS POWER TO RADIO, AC, LIGHTS ( NOT WORKING WHILE DRIVING) AND AFTER MANY RETURNS TO DODGE DEALER FOR REPAIRS, SO FAR THAT PROBLEM FIXED. MY DOORS FILL UP WITH WATER EVERY TIME IT RAINS, DEALERSHIP SAYS …
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I BOUGHT MY 2009 DODGE JOURNEY SXT V6 BRAND NEW 12 MILES ON IT AND WE LOVE THE CAR, AND AFTER NUMEROUS ELECTRICAL ISSUES SUCH AS POWER TO RADIO, AC, LIGHTS ( NOT WORKING WHILE DRIVING) AND AFTER MANY RETURNS TO DODGE DEALER FOR REPAIRS, SO FAR THAT PROBLEM FIXED. MY DOORS FILL UP WITH WATER EVERY TIME IT RAINS, DEALERSHIP SAYS THAT'S NORMAL, I'VE NEVER HEARD WATER SLOUCHING ROUND INSIDE A DOOR BEFORE, WHICH I BELIEVE LEAD TO THE POWER WINDOWS FAILING. DEALERSHIP FIXED ELECTRICAL WINDOW ISSUE BUT GET WATER IN DOORS. THE MOST IMPORTANT ISSUE IS AT 9000 MILES I HAD TO TAKE THE CAR IN, BRAKES WERE GRINDING, DEALERSHIP REPLACED THE BRAKES. NOW AT 21000 MILES IT NEEDS A COMPLETE NEW BRAKE JOB DONE AND THEY WANT TO CHARGE ME ABOUT $500. THE SIGNS THAT THE BRAKES WERE GOING BRAKES THEY STARTED SQUEAKING AND THEN A WEEK LATER MY BRAKES ARE METAL TO METAL. I BELIEVE THIS IS A HUGE SAFETY ISSUE THIS IS OUR FAMILY CAR. *TR
NHTSA ODI #10348015
13,500 miles · May 23, 2010
EquipmentService Brakes, Hydraulic
THE BRAKE SYSTEM IS HORRIBLY UNDERSIZED FOR THE VEHICLE. PADS AND ROTORS HAVE TO BE REPLACED AT EVERY 13,000 TO 15,000 MILES? CAR HAS ONLY 30,000 MILES AND I AM HAVING TO REPLACE THE ENTIRE BRAKE SYSTEM AGAIN! ALSO THE CAR NOW HAS PROBLEMS STARTING WITH THE FOB KEY. SOMETIMES IT WILL START, SOMETIMES IT WON'T. REALLY DISAPPOINTE…
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THE BRAKE SYSTEM IS HORRIBLY UNDERSIZED FOR THE VEHICLE. PADS AND ROTORS HAVE TO BE REPLACED AT EVERY 13,000 TO 15,000 MILES? CAR HAS ONLY 30,000 MILES AND I AM HAVING TO REPLACE THE ENTIRE BRAKE SYSTEM AGAIN! ALSO THE CAR NOW HAS PROBLEMS STARTING WITH THE FOB KEY. SOMETIMES IT WILL START, SOMETIMES IT WON'T. REALLY DISAPPOINTED WITH THE VEHICLE AND REALLY DO NOT FEEL SAFE IN IT. I AM CURRENTLY TRYING TO TRADE IT IN OR SELL IT DUE TO THE POOR RELIABILITY. *TR
NHTSA ODI #10331838
Official recalls
8May 6, 2016
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Consequence & remedy
Consequence: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Dec 24, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2009 DODGE JOURNEY VEHICLES MANUFACTURER FROM NOVEMBER 1, 2007, THROUGH NOVEMBER 7, 2008. THE WIRES WITHIN THE FRONT DOOR WIRE HARNESSES MAY FATIGUE AND BREAK, WHICH CAN INTERRUPT THE CIRCUITS FOR THE SIDE IMPACT SENSOR(S), RESULTING IN AN AIRBAG WARNING LAMP ILLUMINATION AND LOSS OF SIDE CRASH SENSING CAPABILITY.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SIDE AIRBAG MAY NOT DEPLOY, REDUCING THE PROTECTION INTENDED FOR THE OCCUPANT AND INCREASING THE RISK OF INJURIES.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE LEFT AND RIGHT DOOR WIRING HARNESSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Apr 9, 2009
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Air Bags:frontal
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Electrical System:wiring
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Mar 12, 2009
CHRYSLER IS RECALLING 16,852 MY 2009 DODGE JOURNEY VEHICLES EQUIPPED WITHOUT OPTIONAL 115 VOLT AUXILIARY POWER OUTLET. AN UNUSED ELECTRICAL CONNECTOR FOR THE OPTIONAL 115 VOLT AUXILIARY POWER OUTLET OPTION MAY BECOME CORRODED AND COULD SHORT CIRCUIT.
Consequence & remedy
Consequence: IF THE FUSE FOR THIS CIRCUIT DOES NOT BLOW, THE CONNECTOR COULD OVERHEAT AND POTENTIALLY CATCH FIRE.
Remedy: DEALERS WILL RE-ROUTE AND STOW THE 115 VOLT AUXILIARY POWER OUTLET CONNECTOR AND PULL THE 25 AMP FUSE TO REMOVE POWER FROM THIS UNUSED CIRCUIT FREE OF CHARGE. THE RECALL BEGAN ON MARCH 30, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Oct 9, 2008
CHRYSLER IS RECALLING 712 MY 2009 SEBRING, DODGE CALIBER, AVENGER, JOURNEY, JEEP PATRIOT, AND COMPASS VEHICLES. A NEW ADHESIVE USED IN THE POWER TRAIN CONTROL MODULE (PCM) MANUFACTURING PROCESS CAN CAUSE THE PRINTED CIRCUIT BOARD TO BREAK.
Consequence & remedy
Consequence: THIS CAN CAUSE THE ENGINE TO STALL AND CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPLACE THE PCM FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 10, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Jun 3, 2008
CHRYSLER IS RECALLING 6,692 MY 2009 DODGE JOURNEY VEHICLES EQUIPPED WITH A 3.5L ENGINE. THE ENGINE WIRING HARNESS MAY CONTACT THE LEFT TRANSAXLE MOUNT.
Consequence & remedy
Consequence: DAMAGE TO THE WIRING HARNESS COULD RESULT IN AN ENGINE COMPARTMENT FIRE.
Remedy: DEALERS WILL INSPECT THE ENGINE WIRING HARNESS FOR DAMAGE. IF THE HARNESS IS DAMAGED, THE WIRING WILL BE REPAIRED AND A TIE WRAP INSTALLED TO SECURE THE HARNESS AWAY FROM THE LEFT TRANSAXLE MOUNT. IF NO DAMAGE IS FOUND, A TIE WRAP WILL BE INSTALLED TO SECURE THE HARNESS AWAY FROM THE LEFT TRANSAXLE MOUNT. THE RECALL BEGAN ON JULY 7, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4EA24003 · Vehicle Entrapment
Opened Aug 1, 2024 · No close date supplied
Status: open (inferred from source dates) · Latches/locks/linkages
The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. ODI also continues to explore other potential causes for door lock malfunction. ODI has determined that an upgrade to an Engineering Analysis (EA) is necessary to continue the review of the investigative material and to assess the risk to motor vehicle safety . To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
PE23008 · Vehicle Entrapment
Opened May 1, 2023 · Closed Aug 15, 2024
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Latches/locks/linkages:doors:lock; Latches/locks/linkages:electronic Lock/latch Actuator
The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Latches/locks/linkages:doors:lock
The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Latches/locks/linkages:electronic Lock/latch Actuator
The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
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