Electrical System. Review the 767 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 269 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes, Hydraulic. Review the 195 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

41 crash reports30 fire reports27 injury reports

Unknown Or Other complaints

84 reports

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Mileage unknown · Jan 5, 2019

Unknown Or Other

NO START NO CRANK. SINCE TAKING MY CAR TO THE DEALERSHIPS TO FIX THE RECALLS MY CAR WONT EVEN GO OUT OF PARK UNLESS THE CAR IS ON AND RUNNING.

NHTSA ODI #11165308

Mileage unknown · Dec 8, 2018

EngineUnknown Or Other

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TAKATA RECALL I PURCHASED THIS CAR & WAS TOLD ONLY NEEDED TO REPLACE BACK TIRES.. I TOLD THE SAKES GUY I DO NOT WANT TO PUT ANY MONEY IN ANY CARS, I TOLD HIM I OWN A 2004 DODGE INTREPRID SE I BOUGHT BRAND NEW ON 7/27/2004, LAST YR IN END OF SEPT IT STARTED TO NICKEL & DIME ME. THIS CAR I BOUGHT FROM THIS GUY SAID NOTHING WRONG , I SAID THIS CAR LOOKS LIKE IT'S NEEN IN A CAR ACCIDENT, HE SAID NOTHING WRONG, SAID I WILL BE 2ND OWNER & A CLEAR TITLE... WRONG, I BOUGHT THIS CAR FROM A CAR LOT ON 2/16/2018, ON 2/17/2018 HAD TO BUY 3 TIRES & FOUND OUT THE TIE ROD & BALL JOINT WERE HANGING BY A THREAD, MECHANIC SAID THE SALES GUY WOULD HAVE SEEN ALL THIS WHEN HE TOLD ME THEY MOVED THE GOOD TIRES TO THE FRONT & PUT BAD TIRES TO BACK, I HAD TO GET NEW BRAKES FRONT & BACK/ NEW BATTERY, THE AIRBAGS WERE MISSING & I ALMOST GOT HIT BC THE TRANSMISSION STALLED ON ME, THE HISTORY THAT I FOUND OUT WITH THIS 2009 DODGE JOURNEY SXT WAS ALREADY IN A ACCIDENT ON 10/18/2017 BC THE TRANSMISSION STALLED, I HAD TO HA TO PUT LOTS OF $$$ INTO THIS VEHICLE THAT I DID NOT WANT TO DO, TO TOP THAT OFF, I HAD TO CALL CANADA & THEY SAID THEY DIDN'T HAVE ME AS THE NEW OWNER, I FOUND OUT THE CASH I PAID THE GUY HAD TO PAY OFF A LEON THAT WAS ON THIS CAR, THEN AFTER HE PAID IT, I RECEIVED IN THE MAIL LEON WAS PAID OFF IN FULL,THE COMPANY THAT HAD A LEIN DIDN'T KNOW I BOUGHT THIS CAR & I HAD TO CALL CANADA TO GIVE THEM UPDATED INFO THAT I BOUGHT THE CAR IF &4,263 CASH BC GUY WOULDN'T TAKE A CHECK OR MONEY ORDER/ NOR CASHIERS CHECK, THE LEMON LAW LAWYER I CALLED ON 2/17/2018 I WOULDN'T BE ABLE TO STOP PAYMENT BC THE SALES GUY LIED TO ME & SOLD ME A BAD CAR, THE CAR IS IN THE REPAIR SHOP SINCE SEPT 12,2018BC OF THE TRANSMISSION, MANUFACTURING ISSUE THAT I DO NOT HAVE ANYTHING TO DO WITH, MY SISTER OPENED A GOFUNDME ME PAGE TO RAISE $$. I BELIEVE DODGE SHOULD PAY FOR THIS TRANSMISSION..

NHTSA ODI #11157079

127,174 miles · Nov 29, 2018

Unknown Or Other

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SINCE SEPTEMBER 2018 CAR WOULD NOT START. HAD GONE TO THE DOCTOR AND PARKED IN THE LOT, WHEN I CAME OUT MY CAR WOULD NOT START AND I WAS STRANDED IN THE PARKING LOT UNTIL DARK AFTER THE CLINIC HAD CLOSED. TRIED STARTING IT MULTIPLE TIMES AND ONLY GOT A ʻCLICKʻ THEN NOTHING. HAD TO GET TOWED HOME. IʻM A 59 Y/O FEMALE WITH HEALTH ISSUES. BATTERY WAS NEW SO I HAD THE STARTER REPLACED THINKING MAYBE THAT WAS THE PROBLEM. MY CAR STILL HAD THE SAME PROBLEM. IT WOULD RANDOMLY START. SO ONCE I COULD GET IT STARTED, I TOOK IT TO MY MECHANIC. HE COULD NOT ISOLATE THE PROBLEM ALTHOUGH IT WOULD STILL RANDOMLY START AND RECOMMENDED THAT I TAKE IT TO THE DEALER. I DID AND THE DEALER SAID EVERYTHING CHECKED OUT FINE BUT RECOMMENDED THAT I HAVE THE STARTER REPLACED AS WELL AS THE EGR SYSTEM AND HE QUOTED ME OVER $1200. I CANʻT AFFORD THAT. I HAD ALREADY PAID TO HAVE MY BATTERY TESTED AT SEARS WHERE I BOUGHT MY DIEHARD AND HAD BOUGHT A NEW STARTER THAT MY BROTHER INSTALLED. INSTEAD, I TOOK IT BACK TO MY MECHANIC WHO REPLACED IT WITH ANOTHER STARTED AND EGR SYSTEM FOR $300 LESS. IT ONLY WORKED FOR A FEW DAYS. I ONLY GET A CLICK THEN NOTHING. TODAY, I HAD THE SAME PROBLEM. I TRAVEL 30 MILES EACH WAY TO GET TO WORK AND THIS IS FRUSTRATING. I TRIED THE ʻBRAKE, ON, NEUTRALʻ AND IT DIDNʻT WORK. I FINALLY GOT IT TO START THIS MORNING WHEN I DID THE ʻBRAKE, ON, MOVE THE GEAR SHIFT SIDE TO SIDE IN THE PARK POSITIONʻ BUT WHEN I GOT OFF WORK THIS AFTERNOON, THAT DIDNʻT WORK. INSTEAD, I DID THE ʻBRAKE, ON, NEUTRAL, PARKʻ AND IT STARTED RIGHT UP. I DONʻT KNOW IF IT WILL WORK TOMORROW THOUGH. IS THERE A PERMANENT RESOLUTION TO THIS PROBLEM BESIDES NOT BUYING ANOTHER CHRYSLER MADE VEHICLE AND JUNKING THE ONE I HAVE?

NHTSA ODI #11154870

129,988 miles · Oct 24, 2018

Electrical SystemEngineUnknown Or Other

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NOT RIGHT,, TRANSMISSION STOPPED ON ME DRIVING, K & M DODGE MECHANIC SAYS IT'S NOT MY FAULT THAT THE TRANSMISSION JUST STOPPED ON ME WHILE DRIVING, HE SAID THE 2 GEAR ISN'T THERE, THIS IS 2 TIMES NOW I ALMOST GOT KILLED, TO TOP THAT OFF I PURCHASED THIS MUSED VEHICLE ON 2/16/2018 & PAID CASH OF $4,263.00 I ASKED IF THIS CAR HAD ANY PROBLEMS BC I DO NOT WANT TO PUT ANY MONEY INTO IT.. HE TOLD ME & MY PARENTS ONLY NEEDED REAR TIRES, I ASKED IF IT'S NEEN IN A CAR ACCIDENT, HE SAID NO.. HE SAID I WILL BE THE 2ND OWNER,, SOMETHING ISN'T RIGHT, SO I TOOK IT IN ON 2/17/2018 TO GET 2 NEW REAR TIRES & OMG, ARE YOU KIDDING ME,, THIS CAR DIDN'T HAVE ANY AIRBAGS, ELECTRICAL SYSTEM WAS MESSED UP, HAD TO HAVE A OIL CHANGE ON 2/22/2018, THEN IT WENT IN REPAIR SHOP ON 2/26/2018 FOR RECALL ON AIRBAGS, THEN GOT IT BACK ON 3/26/2018, JUST FOR IT TO GO BACK IN ON 4/1/2018 FOR A BALL JOINT/TIE RODS/ROTORS/BRAKES FRONT & BACK/ WHEEL ALIGNMENT/NEW BATTERY YOU GOT TO BE KIDDING ME,, I AM PISSED AS HECK, FOUND OUT I'M THE 4TH/5TH OWNER,, IT WAS IN S CAR ACCIDENT PASSENGER SIDE IN OCT 2017 CAR STALLED ON PPL, MINOR FRAME WORK, CAR IS MISSING LOTS OF PARTS, THEN I HAD TO BUY ANOTHER TIRE FRONT PASSENGER SIDE, KEY FOB DOESN'T WANT TO START CAR,,THEN I ALMOST GOT HIT DRIVING BC IGNITION STOPPED ON ME DRIVING,, THEN HAD STARTER REPLACED NEW ON 8/26/2018 TO TOP THAT OFF ON AUG 28 CAR STALLS AGAIN, FRIEND COMES OVER WITH METER TO CHECK OUT CAR STATISTICS & SAYS CAR NEEDS THE TRANSMISSION CONTROL MODULAR RESET SO I CAN DRIVE, SO THEN TRY TO DRIVE CAR ON SEPT 5TH, WON'T MOVE, SO I HAVE TO GET RIDES, THEN ON SEPT 12TH START UP, TRY TO DRIVE IT & THE CAR STOPS, TRIED TO DRIVE IT BACK TO K & M DODGE ON SEPT 12TH 2018,, IT'S BEEN THERE SINCE THAT DAY BC NOT DRIVABLE, NEEDS A NEW TRANSMISSION, I CAN'T AFFORD BC I AM ON DISIBILITY (SOCIAL SECURITY DISABILTY), I CALLED A LAWYER ON 2/17/2018

NHTSA ODI #11142435

Mileage unknown · Oct 3, 2018

EngineUnknown Or Other

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THIS(2009 DODGE JOURNEY SXT),IT HAS MANY SAFETY ISSUES, I TOLD THE SALES GUY I DO NOT WANT TO PUT ANY MONEY INTO A VEHICLE, BOUGHT IT ON 2/16/2018, GOT NEW REAR TIRES ON 2/17/2018, I WAS TOLD CAR NEEDS A BALL JOINT/TIE ROD ASAP, NOW I WAS MAD, I GOT HOLD OF A LEMON LAW LAWYER TO GET MY MONEY BACK, HE CAN'T HELP ME BC THE CAR IS A 2009, HE GAVE ME INFO TO CALL & FOUND OUT THE CAR WAS IN A CAR ACCIDENT ON 10/8/2017 PASSENGER SIDE, FOUND OUT THE CAR HAD SAFETY ISSUES THAT NEEDED TO BE DONE, SO CAR WENT INTO SHOP ON 2/26/2018 & I GOT IT BACK ON 3/27/2018. I HAD TO GET A NEW BATTERY/NEW BRAKES FRONT/BACK/ROTORS/BALL JOINT/ NUT/SNAP RING/THEN CAR JUST QUIT ON ME WHILE DRIVING, FREAKED ME OUT, THEN I HAD TO HAVE THE STARTER REPLACED, ON 8/26/2018, NOW CAR WENT BACK IN SHOP ON 9/12/2018 BC THE TRANSMISSION STALLED ON ME & I ALMOST GOT REARED END, THE METER MACHINE SAYS IT NEEDS THE TRANSMISSION CONTROL MODULE NEEDED TO BE RESET, WRONG, THE PROBLEM IS THE TRANSMISSION & BEEN HEARING ALL KINDS OF NASTY THINGS TO DO WITH THE CHYRSLER DODGE IGNITION/ TRANSMISSION / STARTER, THIS CAR HAS COST ME SO MUCH MONEY THAT I WAS LIED TOO.. SAFETY ISSUE IS TRANSMISSION I WAS TOLD BY 2 MECHANICS THE TRANSMISSION NEEDS TO BE REPLACED BC THE GEAR BROKE, NOTHING I DID, TRANSMISSION NEEDS TO BE REBUILT OR NEW ONE PUT IN, I PAID $4,263 PLUS NOW FOR EVERYTHING ELSE I WAS NOT PLANNING ON DOING.. I BEEN HEARING BAD STORIES ABOUT THIS CAR TRANSMISSION/STARTER/IGNITION/ELECTRICAL.. PLZ HELP ME OUT HERE, I ALMOST GOT KILLED BC CAR STOPPED ON ME WHILE DRIVING.. . I BOUGHT THIS CAR ON 2/16/2018 , MILAGE WAS (124,627) & IT'S BEEN IN THE REPAIR SHOP MORE THAN ME DRIVING, IT'S BACK IN ON 9/12/2018,, PLZ HELP, I HAVE ALL MY RECEIPTS, I BELIEVE DODGE/CHYRSLER SHOULD COMPENSATE SOMETHING BC THIS TRANSMISSION SHOULD HAVE JUST QUIT ON ME DRIVING & TOLD GEAR BROKE, NOT MY FAULT,HELP PLZ

NHTSA ODI #11133031

120,000 miles · Aug 24, 2018

Electrical SystemEngineUnknown Or Other

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FOR THE MILLENTH TIME SINCE PURCHASING THIS CAR IN 2014 IT FAILED TO START AGAIN!!! I HAVE HAD EVER MECHANIC UNDER THE SUN CHECK ELECTRICAL CONNECTIONS, BATTERIES, STARTERS, ALTERNATORS, FUSES ETC. THEY FIND NOTHING WRONG BUT THE CAR CONTINUES TO SIMPLEY NOT START. I'VE READ A LOT OF PEOPLE HAVE THE SAME PROBLEM WITH THIS CAR. DID ANYONE EVER FIGURE OUT WHY AND WHAT DODGE IS DOING ABOUT IT? SOMETIMES IT HAPPENS WHEN MY CAR IS PARKED ANGLED. SOMETIMES ON FLAT PAVEMENT. I GOT STUCK WITH MY NEWBORN DAUGHTER SHORTLY AFTER I PURCHASED THE CAR AND WENT BACK TO DEPAULA DEALER I PURCHASED IT FROM IN ALBANY NY AND THEY APOLOGIZED AND SAID THEY CHECKED EVERYTHING AND NOTHING IS WRONG WITH THE CAR. I'M SCARED TO BE STUCK WITH MY KIDS SOMEWHERE AND HONESTLY TIRED OF SENDING IT TO THE MECHANIC ONLY TO HEAR THEY CAN'T FIND ANYTHING WRONG. ANY IDEAS OR DIRECTIONS TO GIVE THE MECHANIC WOULD BE GREAT. DOES DODGE ACTUALLY HAVE THE ANSWER AND JUST DON'T WANT TO ISSUE A RECALL. I DON'T CARE IF I HAVE TO PAY TO GET IT FIXED. I JUST WANT TO KNOW WHAT NEEDS TO BE FIXED!!! THANK YOU

NHTSA ODI #11122238

117,000 miles · Jul 29, 2018

Air BagsElectrical SystemUnknown Or Other

CAR WILL NOT START AT TIMES, HAVE TO LET SIT FOR ABOUT AN HOUR BEFORE IT WILL START. HAVE BEEN HAVING ISSUE FOR MONTHS. CHANGED BATTERY BUT THAT HAS NOT HELPED. I HAVE POWER TO THE CAR BUT THE ENGINE WILL NOT TURN OVER. SENSOR IN STEERING WHEEL FOR AIRBAG IS ALSO LOOSE, LIGHT COMES ON AND OFF

NHTSA ODI #11114381

140,000 miles · Jul 11, 2018

Unknown Or Other

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UPON FULLING UP TO A STOP SIGN AND APPLYING THE BRAKE, MY CAR SHUT OFF COMPLETELY. I WAS ABLE TO RESTART IT A DRIVE A BLOCK OR TWO BEFORE IT DID THE SAME THING. I HAD THE CAR TOWED TO A MECHANIC AND AFTER LOOKING FOR A PROBLEM FOR SEVERAL DAYS THEY WERE UNABLE TO FIND ANYTHING WRONG WITH THE CAR AND IT STARTED AND DROVE FINE. SEVERAL TIMES WITHIN THE PAST 6 MONTHS (JAN-JUNE 2018) I HAVE TRIED TO START MY CAR AND IT WILL NOT START. SOMETIMES MOMENTS LATER IT WILL START, SOMETIMES HOURS LATER IT WILL START. UPON SEARCHING ONLINE FOR POSSIBLE PROBLEMS, I FOUND MANY WHO HAD THE SAME ISSUES (CAR SHUTTING OFF WHILE DRIVING, AND CAR NOT STARTING). IT SEEMS THERE WAS A RECALL TO FIX THESE VERY PROBLEMS. THE RECALL WAS REGARDING THE IGNITION MODULE. I RECENTLY PURCHASED MY CAR FROM ANOTHER INDIVIDUAL AND I DO NOT KNOW IF THE RECALL WAS ADDRESS INITIALLY. HOW CAN I FIND OUT. IF MY CAR WAS NOT FIXED, HOW CAN I GET THE RECALL FIXED NOW? IF IT WAS FIXED, THEN THE VEHICLE IS STILL HAVING THE SAME PROBLEM AND THE "RECALL FIX" DID NOT ACTUALLY FIX THE PROBLEM. I HAVE BEEN CAUTIOUS DRIVING IT AS I DO NOT WANT THE VEHICLE TO TURN OFF WHILE I AM DRIVING, AGAIN NOR DO I WANT TO BE STRANDED AGAIN BECAUSE IT WON'T START.

NHTSA ODI #11110778

Mileage unknown · Jul 7, 2018

Unknown Or Other

MY CAR RANDOMLY DOESN'T START. I WILL BE PARKED, TURN OFF CAR TO RUN IN STORE WHEN I COME BACK OUT CAR WONT START. BATTERY HAS BEEN CHANGED. STILL SAME ISSUE.

NHTSA ODI #11109967

191,000 miles · Jun 13, 2018

EngineUnknown Or Other

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JUST REPLACED BATTERY. WAS WORKING AND STARTING FINE AFTER REPLACING FOR A FEW WEEKS. WENT TO WORK YESTERDAY MORNING AND LEFT FOR LUNCH WITH NO ISSUES. WENT TO START CAR TO RETURN TO WORK AFTER LUNCH AND WOULDN'T TURN OVER AT ALL. I WOULD TURN THE KEY AND GET ONE CLICK BUT NOT TURNING OVER. MY RADIO, LIGHTS AND WINDOWS ALL WORK WHEN KEY IS IN THE ON POSITION. CHARGED THE BATTERY FOR NEARLY 40 MINUTES AND STILL NO START ONLY A CLICK. HAVE ALSO HAD ON-GOING ISSUES WITH WIRING HARNESSES THROUGHOUT VEHICLE.

NHTSA ODI #11101560

Official recalls

16V273000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

May 6, 2016

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Consequence & remedy

Consequence: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

16V047000 · Air Bags:frontal

Jan 29, 2016

FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.

Consequence & remedy

Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.

14V373000 · Air Bags; Electrical System:ignition:switch

Jun 26, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Additional source detail variants (2)

Air Bags

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Electrical System:ignition:switch

10V658000 · Electrical System:wiring

Dec 24, 2010

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2009 DODGE JOURNEY VEHICLES MANUFACTURER FROM NOVEMBER 1, 2007, THROUGH NOVEMBER 7, 2008. THE WIRES WITHIN THE FRONT DOOR WIRE HARNESSES MAY FATIGUE AND BREAK, WHICH CAN INTERRUPT THE CIRCUITS FOR THE SIDE IMPACT SENSOR(S), RESULTING IN AN AIRBAG WARNING LAMP ILLUMINATION AND LOSS OF SIDE CRASH SENSING CAPABILITY.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, THE SIDE AIRBAG MAY NOT DEPLOY, REDUCING THE PROTECTION INTENDED FOR THE OCCUPANT AND INCREASING THE RISK OF INJURIES.

Remedy: CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE LEFT AND RIGHT DOOR WIRING HARNESSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

09V118000 · Air Bags; Air Bags:frontal; Electrical System:wiring

Apr 9, 2009

CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.

Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Additional source detail variants (3)

Air Bags:frontal

Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.

Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Air Bags

Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.

Electrical System:wiring

Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.

09V082000 · Electrical System

Mar 12, 2009

CHRYSLER IS RECALLING 16,852 MY 2009 DODGE JOURNEY VEHICLES EQUIPPED WITHOUT OPTIONAL 115 VOLT AUXILIARY POWER OUTLET. AN UNUSED ELECTRICAL CONNECTOR FOR THE OPTIONAL 115 VOLT AUXILIARY POWER OUTLET OPTION MAY BECOME CORRODED AND COULD SHORT CIRCUIT.

Consequence & remedy

Consequence: IF THE FUSE FOR THIS CIRCUIT DOES NOT BLOW, THE CONNECTOR COULD OVERHEAT AND POTENTIALLY CATCH FIRE.

Remedy: DEALERS WILL RE-ROUTE AND STOW THE 115 VOLT AUXILIARY POWER OUTLET CONNECTOR AND PULL THE 25 AMP FUSE TO REMOVE POWER FROM THIS UNUSED CIRCUIT FREE OF CHARGE. THE RECALL BEGAN ON MARCH 30, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

08V528000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Oct 9, 2008

CHRYSLER IS RECALLING 712 MY 2009 SEBRING, DODGE CALIBER, AVENGER, JOURNEY, JEEP PATRIOT, AND COMPASS VEHICLES. A NEW ADHESIVE USED IN THE POWER TRAIN CONTROL MODULE (PCM) MANUFACTURING PROCESS CAN CAUSE THE PRINTED CIRCUIT BOARD TO BREAK.

Consequence & remedy

Consequence: THIS CAN CAUSE THE ENGINE TO STALL AND CAUSE A CRASH WITHOUT WARNING.

Remedy: DEALERS WILL REPLACE THE PCM FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 10, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

08V247000 · Electrical System:wiring

Jun 3, 2008

CHRYSLER IS RECALLING 6,692 MY 2009 DODGE JOURNEY VEHICLES EQUIPPED WITH A 3.5L ENGINE. THE ENGINE WIRING HARNESS MAY CONTACT THE LEFT TRANSAXLE MOUNT.

Consequence & remedy

Consequence: DAMAGE TO THE WIRING HARNESS COULD RESULT IN AN ENGINE COMPARTMENT FIRE.

Remedy: DEALERS WILL INSPECT THE ENGINE WIRING HARNESS FOR DAMAGE. IF THE HARNESS IS DAMAGED, THE WIRING WILL BE REPAIRED AND A TIE WRAP INSTALLED TO SECURE THE HARNESS AWAY FROM THE LEFT TRANSAXLE MOUNT. IF NO DAMAGE IS FOUND, A TIE WRAP WILL BE INSTALLED TO SECURE THE HARNESS AWAY FROM THE LEFT TRANSAXLE MOUNT. THE RECALL BEGAN ON JULY 7, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

EA24003 · Vehicle Entrapment

Opened Aug 1, 2024 · No close date supplied

Status: open (inferred from source dates) · Latches/locks/linkages

The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. ODI also continues to explore other potential causes for door lock malfunction. ODI has determined that an upgrade to an Engineering Analysis (EA) is necessary to continue the review of the investigative material and to assess the risk to motor vehicle safety . To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

PE23008 · Vehicle Entrapment

Opened May 1, 2023 · Closed Aug 15, 2024

Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Latches/locks/linkages:doors:lock; Latches/locks/linkages:electronic Lock/latch Actuator

The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (3)

Latches/locks/linkages:doors:latch

Latches/locks/linkages:doors:lock

Latches/locks/linkages:electronic Lock/latch Actuator

DP14004 · Totally Integrated Power Module Failure

Opened Sep 25, 2014 · Closed Jul 24, 2015

Status: closed (inferred from source dates) · Electrical System

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

RQ14002 · Air Bag Non-Deployment/Engine Stall

Opened Jun 16, 2014 · Closed Mar 2, 2015

Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972

Additional source detail variants (2)

Air Bags

Electrical System:ignition:module