NHTSA owner reports · September 18, 2026 snapshot.
Tires complaints
52 reportsClear category filter21,000 miles · May 18, 2011
Tires
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE VEHICLE HAD KUMHO TIRES, LINE SOLUS, TIRE SIZE 225/55/R19 ON THE VEHICLE. THE DOT WAS NOT AVAILABLE. THE CONTACT STATED AFTER TAKING THE VEHICLE IN FOR A FRONT END ALIGNMENT, THEY ADVISED HER THAT ALL FOUR TIRES WERE SEPARATING. THE VEHICLE WAS NOT REPAIRED SINCE THE TIRES WERE ON BA…
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TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE VEHICLE HAD KUMHO TIRES, LINE SOLUS, TIRE SIZE 225/55/R19 ON THE VEHICLE. THE DOT WAS NOT AVAILABLE. THE CONTACT STATED AFTER TAKING THE VEHICLE IN FOR A FRONT END ALIGNMENT, THEY ADVISED HER THAT ALL FOUR TIRES WERE SEPARATING. THE VEHICLE WAS NOT REPAIRED SINCE THE TIRES WERE ON BACK-ORDER. THE MANUFACTURER WAS CONTACTED AND ADVISED HER THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.
NHTSA ODI #10401514
34,423 miles · Mar 9, 2011
Tires
MY WIFE TRIED TO TAKE THE CAP OFF ONE OF HER TIRES TO PUT AIR IN HER TIRE. AS SHE WAS TRYING TO TWIST THE CAP OFF, IT BLEW OFF OF THE TIRE AND HIT HER IN THE FACE. I TOOK THE TIRE TO A SHOP AND THEY SAID THAT IT WAS THE WHEEL SENSOR THAT THE TIP CORRODED OFF. THEY REPLACED THE SENSOR ON THAT TIRE AND THEN WENT TO CHECK THE PR…
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MY WIFE TRIED TO TAKE THE CAP OFF ONE OF HER TIRES TO PUT AIR IN HER TIRE. AS SHE WAS TRYING TO TWIST THE CAP OFF, IT BLEW OFF OF THE TIRE AND HIT HER IN THE FACE. I TOOK THE TIRE TO A SHOP AND THEY SAID THAT IT WAS THE WHEEL SENSOR THAT THE TIP CORRODED OFF. THEY REPLACED THE SENSOR ON THAT TIRE AND THEN WENT TO CHECK THE PRESSURE ON THE OTHER TIRES. WHEN THEY TRIED TO TAKE THE CAP OFF OF ANOTHER TIRE, THE END OF THAT TIRE SENSOR ALSO SNAPPED OFF. MY WIFE'S VEHICLE IS A 2009 DODGE JOURNEY WITH 34,000 MILES ON IT. WHEN I CALLED THE SERVICE DEPARTMENT OF THE DEALERSHIP WHERE I BOUGHT THE VEHICLE, THEY SAID THAT THE SENSOR IS NOT COVERED UNDER ANY WARRANTY WHEN IT BREAKS OFF AT THE TIP LIKE THAT. *TR
NHTSA ODI #10386948
23,102 miles · Jan 14, 2011
Tires
I OWN A 2009 DODGE JOURNEY, WITHIN THE LAST MONTH MY WIFE AND I HAVE BOTH EXPERIENCED TIRE BLOWOUTS. THE PROBLEM COMES FROM THE VALVE OF THE TIRE SNAPPING OFF AND IMMEDIATE LOSS OF AIR PRESSURE. THESE INCIDENTS HAVE TAKEN PLACE IN THE WINTER. THIS IS A VERY DANGEROUS MATTER THAT NEEDS TO BE FOLLOWED UP. AFTER THE FIRST INCID…
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I OWN A 2009 DODGE JOURNEY, WITHIN THE LAST MONTH MY WIFE AND I HAVE BOTH EXPERIENCED TIRE BLOWOUTS. THE PROBLEM COMES FROM THE VALVE OF THE TIRE SNAPPING OFF AND IMMEDIATE LOSS OF AIR PRESSURE. THESE INCIDENTS HAVE TAKEN PLACE IN THE WINTER. THIS IS A VERY DANGEROUS MATTER THAT NEEDS TO BE FOLLOWED UP. AFTER THE FIRST INCIDENT 12/12/2010, I TOOK VEHICLE TO MY MECHANIC WHO PUT A RUBBER VALVE ON TILL I COULD VEHICLE INTO DEALER. THE SECOND INCIDENT TOOK PLACE 1/13/2011. I CALLED THE DODGE DEALER TOLD HIM ABOUT WHAT HAD HAPPENED AND SCHEDULED AN APPOINTMENT TO HAVE VALVES REPLACED, WHEN I ASKED IF THEY WOULD REPLACE OTHER TWO VALVES I WAS TOLD THEY WOULD HAVE TO CONTACT TALK TO DODGE. DODGE SAID IT WOULD PAY FOR DAMAGE TO TIRE THIS SHOULD BE AN IMMEDIATE RECALL WHEN YOUR DEALING WITH SAFETY. *TR
NHTSA ODI #10376635
41,038 miles · Jan 9, 2011
Tires
WE PURCHASED A USED 2009 DODGE JOURNEY WITH 41,000 MILES ON IT. THE LOW TIRE INDICATOR LIGHT WAS ON, WHICH THE DEALER ASSURED US WAS DUE TO COLD WINTER AIR. 10 DAYS LATER A TIRE WENT FLAT SITTING IN THE DRIVEWAY. I CHANGED THE TIRE TO THE DONUT SPARE, TOOK IT TO A TIRE STORE, AND THEY EXPLAINED THAT THE TPMS DEVICE HAD BROKEN…
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WE PURCHASED A USED 2009 DODGE JOURNEY WITH 41,000 MILES ON IT. THE LOW TIRE INDICATOR LIGHT WAS ON, WHICH THE DEALER ASSURED US WAS DUE TO COLD WINTER AIR. 10 DAYS LATER A TIRE WENT FLAT SITTING IN THE DRIVEWAY. I CHANGED THE TIRE TO THE DONUT SPARE, TOOK IT TO A TIRE STORE, AND THEY EXPLAINED THAT THE TPMS DEVICE HAD BROKEN, WHICH HAD ALLOWED THE TIRE TO DEFLATE. THEY CHECKED THE OTHER TIRES AND 3 OF THE 4 TIRES HAD BROKEN TPMS DEVICES. THE MECHANIC INDICATED THEY SAW SIMILAR PROBLEMS WITH LOTS OF DODGE VEHICLES, ESPECIALLY IN WINTER. THE TIRE STORE DID NOT HAVE THE PARTS THEY NEEDED TO FIX IT RIGHT THEN, SO A REGULAR VALVE STEM WAS PLACED IN THOSE THREE TIRES AS A TEMPORARY FIX. THE MECHANIC INDICATED THAT THE TPMS DEVICES IN THE OTHER TWO TIRES WERE SO BROKEN THAT ANY SUDDEN DISTURBANCE, SUCH AS A POTHOLE, COULD HAVE CAUSED THEM TO LOSE PRESSURE VERY QUICKLY, AND THAT THIS WAS A DEFINITE SAFETY HAZARD. *TR
NHTSA ODI #10375316
2,000 miles · Dec 31, 2010
Electrical SystemPower TrainSeats
AT 2000 MILES ON MY 2009 DODGE JOURNEY I STARTED HAVING PROBLEMS WITH MY FRONT PASSENGER WINDOW STICKING, AND BRAKES SQUEAKING. ALSO CAR NOT SHIFTING WHEN TAKING OFF AND WHEN YOU SLOW DOWN AND TRY TO SPEED BACK UP. I TOOK IT IN. THEY TOLD ME MAYBE SAP IN WINDOW AND BRAKES FINE. THREE DAYS LATER WINDOW ACTING UP AGAIN. TOOK I…
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AT 2000 MILES ON MY 2009 DODGE JOURNEY I STARTED HAVING PROBLEMS WITH MY FRONT PASSENGER WINDOW STICKING, AND BRAKES SQUEAKING. ALSO CAR NOT SHIFTING WHEN TAKING OFF AND WHEN YOU SLOW DOWN AND TRY TO SPEED BACK UP. I TOOK IT IN. THEY TOLD ME MAYBE SAP IN WINDOW AND BRAKES FINE. THREE DAYS LATER WINDOW ACTING UP AGAIN. TOOK IT IN. SAME REASON. CLEANED AND GREASED. THIS IS THE EIGHT TIME I'VE TAKEN IT IN. THEY HAVE REPLACED MOTORS, SWITCHES, TRACKS, SEALS AND NOW WONT ROLL UP OR DOWN . THE BRAKES HAVE BEEN AN ISSUE SINCE THE START. AT 21000 MILES THE DEALER TELLS ME I NEED NEW PAD AND ROTORS. TAKE IT TO BRAKE SHOP AND THEY TELL ME ALL I NEED IS PAD. BRAKES WORKING FINE RIGHT NOW BUT STILL SQUEAK EVERY NOW AND THEN. THEY HAVE REPLACED ELECTRICAL HARNESSES THAT MAY CATCH ON FIRE. THE SQUEAKING NOISE NOW HAS TURNED INTO OTHER PARTS THAT ARE HAVING TO BE REPLACED. MY COMPUTER CHIP HAS BEEN RESET 4 TIMES AND CHEAP PLASTIC MIRRORS ON VISORS AND SUNGLASS HOLDER AND LIGHT ON INSIDE ROOF. THE SPRINGS ON MY BACK DOORS HAVE POPPED OUT LEAVING THE DOOR STUCK OPEN. WENT TO EAT WITH 23000 MILES ON THE CAR AND AFTER LEAVING THE CAR WOULD NOT START. CALLED DEALER AND THEY CALLED A TOW TRUCK AND WANTED ME TO PAY FOR THAT ALSO. MY CAR HAS BEEN IN TWO DIFFERENT DEALERSHIPS ON 10-15 DIFFERENT OCCASIONS FOR REPAIRS. THEY STILL HAVE NOT GOT THESE ISSUES FIXED. WHAT CAN I DO? *TR
NHTSA ODI #10373584
25,000 miles · Dec 21, 2010
Tires
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE TIRE PRESSURE MONITOR VALVE HAD FRACTURED ON EACH TIRE EXCEPT THE FRONT PASSENGER SIDE TIRE. AFTER THE FIRST FAILURE, THE DEALER REPAIRED THE VEHICLE. AFTER THE SECOND FAILURE, THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE PARTS FOR REPAIR WERE ON NA…
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TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE TIRE PRESSURE MONITOR VALVE HAD FRACTURED ON EACH TIRE EXCEPT THE FRONT PASSENGER SIDE TIRE. AFTER THE FIRST FAILURE, THE DEALER REPAIRED THE VEHICLE. AFTER THE SECOND FAILURE, THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE PARTS FOR REPAIR WERE ON NATIONAL BACKORDER. THE VEHICLE WAS EVENTUALLY REPLACED. THE VEHICLE HAD NOT YET BEEN REPAIRED AFTER THE THIRD FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 35,000. THE VIN WAS UNAVAILABLE. UPDATED 02/09/11*LJ UPADTED 03/03/11
NHTSA ODI #10371905
55,000 miles · Dec 15, 2010
SuspensionTires
19 INCH KUHMO TIRES AND THE SUSPENSION ON THE FRONT END 2009 DODGE JOURNEY, IT RUBS UNDER THE WHEEL WELL CAUSING MY FRONT TIRE TO BLOW OUT, THE OTHER TIRE IS HEADING IN THE SAME DIRECTION, WORN REAL BAD ON INSIDE EDGE, THE SPRING SITS LOW IN THE WHEEL WELL AND WHEN YOU BOUNCE IT HITS AND RUBS. *TR
NHTSA ODI #10370834
60,000 miles · Dec 2, 2010
TiresUnknown Or Other
I OWN A 2009 DODGE JOURNEY WITH 78,000 MILES THE CAR HAS BEEN GREAT. AT 60K MILES I NEEDED TO PURCHASE NEW TIRES, THE CAR HAS KUHMO 205 55 R19 TIRES, KUHMO IS THE ONLY MAKER OF THIS SIZE TIRE, AND THE TIRES ARE ON BACK ORDER INDEFINITELY!!! I WAS TOLD BY DODGE THAT THEY WERE SORRY BUT THEY COULD GIVE ME A YEARS WORTH OF OIL CHA…
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I OWN A 2009 DODGE JOURNEY WITH 78,000 MILES THE CAR HAS BEEN GREAT. AT 60K MILES I NEEDED TO PURCHASE NEW TIRES, THE CAR HAS KUHMO 205 55 R19 TIRES, KUHMO IS THE ONLY MAKER OF THIS SIZE TIRE, AND THE TIRES ARE ON BACK ORDER INDEFINITELY!!! I WAS TOLD BY DODGE THAT THEY WERE SORRY BUT THEY COULD GIVE ME A YEARS WORTH OF OIL CHANGES FOR FREE? GREAT FREE OIL CHANGES FOR A CAR I CANT DRIVE? *TR
NHTSA ODI #10369013
31,000 miles · Nov 5, 2010
Service Brakes, HydraulicTires
AT 31,000 MILES MY 2009 DODGE JOURNEY BEGAN SHAKING WHEN BRAKES APPLIED. HAD TO REPLACE BOTH FRONT AND BACK BRAKES AND ROTORS AT A COST OF $450. CURRENTLY A SHAKE EXIST IN THE CHASSIS OF THE VEHICLE WHEN I REACH SPEEDS OF 50 MPH OR GREATER. TIRES WHERE BALANCE 3 TIMES AND FINAL DIAGNOSIS BY DEALERSHIP IS THAT I HAVE ONE "EGG …
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AT 31,000 MILES MY 2009 DODGE JOURNEY BEGAN SHAKING WHEN BRAKES APPLIED. HAD TO REPLACE BOTH FRONT AND BACK BRAKES AND ROTORS AT A COST OF $450. CURRENTLY A SHAKE EXIST IN THE CHASSIS OF THE VEHICLE WHEN I REACH SPEEDS OF 50 MPH OR GREATER. TIRES WHERE BALANCE 3 TIMES AND FINAL DIAGNOSIS BY DEALERSHIP IS THAT I HAVE ONE "EGG SHAPED" KUMHO TIRE THAT KUMHO WILL NOT TAKE RESPONSIBILITY FOR AND WOULD COST ME $267.00 TO CHANGE AS THERE IS ONLY ONE MANUFACTURE OF THIS TIRE. *TR
NHTSA ODI #10364153
11,000 miles · Oct 22, 2010
Electrical SystemService Brakes, HydraulicTires
AT 11K MILES I HAD TO HAVE FRONT BRAKES REPLACED. SHORTLY AFTER THAT MY BACK BRAKES HAD TO BE REPLACED AND MY BACK ROTORS WERE WARPED. THE DEALER TOLD ME I HAD EXCEEDED THE 12K MANUFACTURER WARRANTY AND HAD TO PAY FOR REPAIR. AFTER RESEARCHING CONSUMER REVIEWS AND HAVING READ OF NUMEROUS COMPLAINTS ON BRAKES / ROTORS I SENT A LE…
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AT 11K MILES I HAD TO HAVE FRONT BRAKES REPLACED. SHORTLY AFTER THAT MY BACK BRAKES HAD TO BE REPLACED AND MY BACK ROTORS WERE WARPED. THE DEALER TOLD ME I HAD EXCEEDED THE 12K MANUFACTURER WARRANTY AND HAD TO PAY FOR REPAIR. AFTER RESEARCHING CONSUMER REVIEWS AND HAVING READ OF NUMEROUS COMPLAINTS ON BRAKES / ROTORS I SENT A LETTER TO CHRYSLER ALONG WITH COMPLAINTS. I DID NOT RECEIVE ANY LETTER, NOT A PHONE CALL, JUST A CHECK FOR REPAYMENT OF BRAKE WORK. SINCE THEN I HAVE HAD MY CENSOR LIGHT COME ON TWICE FOR THE TIRES AND UP UNTIL NOW, AFTER READING FROM THIS WEBSITE WAS I UNAWARE THIS VEHICLE APPEARS TO HAVE PROBLEMS WITH TIRES AS WELL. MY VEHICLE IS CURRENTLY IN THE SHOP. I HAD TAKEN IN TWICE FOR A NOISE THAT WAS COMING FROM THE FRONT PASSENGER SIDE. THE FIRST TIME I WAS TOLD THEY COULD NOT FIND ANYTHING. THE 2ND I WAS TOLD IT WAS A COMPUTER CHIP THAT NEEDED ADJUSTING AND IT WOULD BE "FINE". IT WASN'T FINE. THE NOISE GOT WORSE. MY POWER LOCKS ON DRIVER DOOR AND MY REMOTE KEY WOULD NOT WORK. I TOOK MY VEHICLE IN FOR BOTH THE NOISE AND THE POWER LOCKS/KEY NOT WORKING. I HAVE BEEN WITHOUT A VEHICLE SINCE MONDAY (IT IS FRIDAY) AND IT IS DUE TO HAVING TO REPLACE A WIRING SYSTEM AND ALTERNATOR. AN ALTERNATOR? MY VEHICLE HAS 25K MILES!! PLEASE HELP.....THERE ARE ALMOST 200 COMPLAINTS FOR ALL THE SAME PROBLEMS I AM HAVING. THIS IS NOT RIGHT. *TR
NHTSA ODI #10361766
Official recalls
8May 6, 2016
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Consequence & remedy
Consequence: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Dec 24, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2009 DODGE JOURNEY VEHICLES MANUFACTURER FROM NOVEMBER 1, 2007, THROUGH NOVEMBER 7, 2008. THE WIRES WITHIN THE FRONT DOOR WIRE HARNESSES MAY FATIGUE AND BREAK, WHICH CAN INTERRUPT THE CIRCUITS FOR THE SIDE IMPACT SENSOR(S), RESULTING IN AN AIRBAG WARNING LAMP ILLUMINATION AND LOSS OF SIDE CRASH SENSING CAPABILITY.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SIDE AIRBAG MAY NOT DEPLOY, REDUCING THE PROTECTION INTENDED FOR THE OCCUPANT AND INCREASING THE RISK OF INJURIES.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE LEFT AND RIGHT DOOR WIRING HARNESSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Apr 9, 2009
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Air Bags:frontal
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Electrical System:wiring
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Mar 12, 2009
CHRYSLER IS RECALLING 16,852 MY 2009 DODGE JOURNEY VEHICLES EQUIPPED WITHOUT OPTIONAL 115 VOLT AUXILIARY POWER OUTLET. AN UNUSED ELECTRICAL CONNECTOR FOR THE OPTIONAL 115 VOLT AUXILIARY POWER OUTLET OPTION MAY BECOME CORRODED AND COULD SHORT CIRCUIT.
Consequence & remedy
Consequence: IF THE FUSE FOR THIS CIRCUIT DOES NOT BLOW, THE CONNECTOR COULD OVERHEAT AND POTENTIALLY CATCH FIRE.
Remedy: DEALERS WILL RE-ROUTE AND STOW THE 115 VOLT AUXILIARY POWER OUTLET CONNECTOR AND PULL THE 25 AMP FUSE TO REMOVE POWER FROM THIS UNUSED CIRCUIT FREE OF CHARGE. THE RECALL BEGAN ON MARCH 30, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Oct 9, 2008
CHRYSLER IS RECALLING 712 MY 2009 SEBRING, DODGE CALIBER, AVENGER, JOURNEY, JEEP PATRIOT, AND COMPASS VEHICLES. A NEW ADHESIVE USED IN THE POWER TRAIN CONTROL MODULE (PCM) MANUFACTURING PROCESS CAN CAUSE THE PRINTED CIRCUIT BOARD TO BREAK.
Consequence & remedy
Consequence: THIS CAN CAUSE THE ENGINE TO STALL AND CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPLACE THE PCM FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 10, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Jun 3, 2008
CHRYSLER IS RECALLING 6,692 MY 2009 DODGE JOURNEY VEHICLES EQUIPPED WITH A 3.5L ENGINE. THE ENGINE WIRING HARNESS MAY CONTACT THE LEFT TRANSAXLE MOUNT.
Consequence & remedy
Consequence: DAMAGE TO THE WIRING HARNESS COULD RESULT IN AN ENGINE COMPARTMENT FIRE.
Remedy: DEALERS WILL INSPECT THE ENGINE WIRING HARNESS FOR DAMAGE. IF THE HARNESS IS DAMAGED, THE WIRING WILL BE REPAIRED AND A TIE WRAP INSTALLED TO SECURE THE HARNESS AWAY FROM THE LEFT TRANSAXLE MOUNT. IF NO DAMAGE IS FOUND, A TIE WRAP WILL BE INSTALLED TO SECURE THE HARNESS AWAY FROM THE LEFT TRANSAXLE MOUNT. THE RECALL BEGAN ON JULY 7, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4EA24003 · Vehicle Entrapment
Opened Aug 1, 2024 · No close date supplied
Status: open (inferred from source dates) · Latches/locks/linkages
The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. ODI also continues to explore other potential causes for door lock malfunction. ODI has determined that an upgrade to an Engineering Analysis (EA) is necessary to continue the review of the investigative material and to assess the risk to motor vehicle safety . To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
PE23008 · Vehicle Entrapment
Opened May 1, 2023 · Closed Aug 15, 2024
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Latches/locks/linkages:doors:lock; Latches/locks/linkages:electronic Lock/latch Actuator
The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Latches/locks/linkages:doors:lock
The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Latches/locks/linkages:electronic Lock/latch Actuator
The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
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