NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes, Hydraulic complaints
195 reportsClear category filter9,000 miles · Sep 3, 2011
Service Brakes, Hydraulic
THE BRAKING SYSTEM ON THE 2009 DODGE JOURNEY IS, IN THE OPINION OF A SPECIALIZED MECHANIC CONSULTED AS A RESULT OF THE FAILURE OF THE BRAKES, DEFECTIVE. THE FRONT BRAKES HAD TO BE REPLACED AT 9,000 MILES AND THE BACK BRAKES ARE AT THIS POINT WORN DOWN, WITH THE CAR HAVING LESS THAN 20,000 MILES ON IT. HAVING CALLED DODGE, I WA…
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THE BRAKING SYSTEM ON THE 2009 DODGE JOURNEY IS, IN THE OPINION OF A SPECIALIZED MECHANIC CONSULTED AS A RESULT OF THE FAILURE OF THE BRAKES, DEFECTIVE. THE FRONT BRAKES HAD TO BE REPLACED AT 9,000 MILES AND THE BACK BRAKES ARE AT THIS POINT WORN DOWN, WITH THE CAR HAVING LESS THAN 20,000 MILES ON IT. HAVING CALLED DODGE, I WAS ADVISED THAT IT WAS A PROBLEM WITH THE TYPE OF BRAKE PADS, NOT THE ACTUAL BRAKING SYSTEM, AND THAT DODGE IS PAYING FOR REPLACEMENT BRAKE PADS. HOWEVER, THE OPINION RECEIVED FROM A SPECIALIZED DODGE MECHANIC AND STATE VEHICLE INSPECTOR DOES NOT SUPPORT THIS VIEW. MY OVERTURES TO CHRYSLER HAVE BEEN UTTERLY POINTLESS WITH THE COMPANY STATING THAT THE TEMPORARY SOLUTION PROFFERED WILL RESOLVE THE PROBLEM. I AM NOT CONVINCED. THE NHTSA MUST IMMEDIATELY COMMENCE AN INVESTIGATION INTO THE NATURE AND BREADTH OF THIS PROBLEM AND INSTRUCT CHRYSLER TO ISSUE AND IMMEDIATE RECALL ON THE 2009/2010 DODGE JOURNEY ON THE GROUNDS OF SAFETY AND CONSUMER PROTECTION. CHRYSLER IS REFUSING TO ACKNOWLEDGE THE EXTENT OF THE PROBLEM AND SEEMS TO BELIEVE THAT IT IS ACCEPTABLE TO PLACATE CUSTOMERS WITH A TEMPORARY SOLUTION TO WHAT IT SEEMS TO ME IS A PERMANENT AND RECURRING PROBLEM, HENCE THE URGENT NEED FOR INTERVENTION FROM THE NHTSA. *TR
NHTSA ODI #10423195
10,000 miles · Aug 27, 2011
Service Brakes, Hydraulic
2009 DODGE JOURNEY, BOUGHT BRAND NEW, ON 4TH REPLACEMENT OF FRONT AND REAR BRAKE PADS AND ROTORS. CAR NEEDS BRAKES AND ROTORS BETWEEN 3RD AND 4TH REPAIR AT 5,000 MILES! METAL TO METAL SOUND, FEELS LIKE TIE ROD IS BREAKING AND STEERING WHEEL SHAKES VERY BADLY. VEHICLE IS A LEMON AND CHRYSLER WILL DO NOTHING TO HELP. DUE TO TH…
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2009 DODGE JOURNEY, BOUGHT BRAND NEW, ON 4TH REPLACEMENT OF FRONT AND REAR BRAKE PADS AND ROTORS. CAR NEEDS BRAKES AND ROTORS BETWEEN 3RD AND 4TH REPAIR AT 5,000 MILES! METAL TO METAL SOUND, FEELS LIKE TIE ROD IS BREAKING AND STEERING WHEEL SHAKES VERY BADLY. VEHICLE IS A LEMON AND CHRYSLER WILL DO NOTHING TO HELP. DUE TO THE NUMBER OF COMPLAINTS ON BRAKES A RECALL OR REPAIR SHOULD BE BEING ADDRESSED BY CHRYSLER NOT CARRIED BY THE CONSUMERS POCKET AND HEALTH. IF I HAVE AN ACCIDENT IN THIS CAR, ALL OF THE COMPLAINTS ON THIS SITE WILL BE REFERENCED FOR MY SUBSEQUENT LAWSUIT. LAST DODGE OF 4 PREVIOUS VEHICLES THAT I WILL PURCHASE! *TT
NHTSA ODI #10422280
66,326 miles · Aug 23, 2011
Electrical SystemService Brakes, HydraulicSteering
2009 DODGE JOURNEY SXT. IN THE YEAR I HAVE OWNED IT, I HAVE REPLACED BRAKES TWICE, AS RITE NOW I AM REPLACING THEM CAUSE THEY STARTED SQUEAKING A WEEK AGO AND TODAY THEY LOCKED UP. ALSO REPLACING ONE OF THE CALIPERS. ANY TIME I TAKE A HARD LEFT TURN, THERE IS A LOUD GRINDING NOISE. I HAVE REPLACED THE TIRES ALREADY, AND HAVE HAD…
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2009 DODGE JOURNEY SXT. IN THE YEAR I HAVE OWNED IT, I HAVE REPLACED BRAKES TWICE, AS RITE NOW I AM REPLACING THEM CAUSE THEY STARTED SQUEAKING A WEEK AGO AND TODAY THEY LOCKED UP. ALSO REPLACING ONE OF THE CALIPERS. ANY TIME I TAKE A HARD LEFT TURN, THERE IS A LOUD GRINDING NOISE. I HAVE REPLACED THE TIRES ALREADY, AND HAVE HAD TO REPLACE THE REAR 2 AGAIN RECENTLY. ANY TIME I GO TO BRAKE WHEN GOING OVER 40 MPH, THE STEERING WHEEL SHAKES UNCONTROLLABLY. I HAVE ALSO RECEIVED A RECALL FROM A LOCAL DEALERSHIP FOR A WIRING HARNESS IN DRIVERS SIDE. WHEN I WENT IN TO DEALERSHIP, THEY PUT IT ON ORDER AND SAID THEY WOULD CALL WHEN IT CAME IN, BUT NEVER DID. THAT WAS 6 MONTHS AGO. *TR
NHTSA ODI #10421249
60,000 miles · Aug 17, 2011
Service Brakes, Hydraulic
BRAKING SYSTEM OF 2009 DODGE JOURNEY IS DEFECTIVE, REPLACED ONCE AND REPLACING AGAIN AS ROTORS ARE WARPING DUE TO THIN MATERIAL. IF I DO NOT PAY TO REPLACE THE ROTORS, I WILL CERTAINLY LOSE CONTROL OF THE VEHICLE IF I NEED TO MAKE IMMEDIATE STOP BECAUSE THE VEHICLE SHAKES VIOLENTLY WHEN BRAKING. DODGE IS MAKING NO EFFORT TO RECA…
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BRAKING SYSTEM OF 2009 DODGE JOURNEY IS DEFECTIVE, REPLACED ONCE AND REPLACING AGAIN AS ROTORS ARE WARPING DUE TO THIN MATERIAL. IF I DO NOT PAY TO REPLACE THE ROTORS, I WILL CERTAINLY LOSE CONTROL OF THE VEHICLE IF I NEED TO MAKE IMMEDIATE STOP BECAUSE THE VEHICLE SHAKES VIOLENTLY WHEN BRAKING. DODGE IS MAKING NO EFFORT TO RECALL OR REPAIR THE FAULTY ROTORS AND THERE IS NO OTHER MANUFACTURER THAT MAKES ROTORS FOR THIS VEHICLE. *KB
NHTSA ODI #10419841
22,000 miles · Aug 10, 2011
Service Brakes, Hydraulic
RECEIVED A LETTER FROM DODGE A FEW WEEKS BACK WHICH REFERENCED POSSIBLE BRAKE PROBLEMS ON THE 2009 DODGE JOURNEY WE PURCHASED NEW IN 2009. OUR DAUGHTER IS A COLLEGE STUDENT AND HAS ONLY PUT ON 22,000 MILES OVER THE PAST TWO YEARS. AN APPT HAS BEEN MADE WITH A LOCAL DEALERSHIP, BUT WHEN I DROVE IT FOR THE FIRST TIME TODAY, I COU…
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RECEIVED A LETTER FROM DODGE A FEW WEEKS BACK WHICH REFERENCED POSSIBLE BRAKE PROBLEMS ON THE 2009 DODGE JOURNEY WE PURCHASED NEW IN 2009. OUR DAUGHTER IS A COLLEGE STUDENT AND HAS ONLY PUT ON 22,000 MILES OVER THE PAST TWO YEARS. AN APPT HAS BEEN MADE WITH A LOCAL DEALERSHIP, BUT WHEN I DROVE IT FOR THE FIRST TIME TODAY, I COULD NOT BELIEVE THE METAL-ON-METAL SOUND THAT EMITTED FROM THE FRONT BRAKES. THE BRAKE PEDAL HAD TO BE PUSHED DOWN WITH FORCE TO ACHIEVE A TOTAL STOP. WE HAVE NEVER HAD A VEHICLE THAT REQUIRED ANY TYPE BRAKE REPAIRS AFTER SUCH A SHORT PERIOD OF TIME AND I TOTALLY RESENT THE FACT THAT THERE IS ANYWHERE FROM A $50 TO $100 DEDUCTIBLE FOR SOMETHING THAT SHOULD BE COVERED BY DODGE. THESE BRAKES SOUND LIKE THERE IS ABSOLUTELY NOTHING LEFT. THE SOUND EVEN REMAINED FOR A WHILE EVEN AFTER I TOOK MY FOOT OFF THE BRAKE PEDAL. WHY MUST THE CONSUMER PAY FOR SHODDY, POOR QUALITY PARTS? *TR
NHTSA ODI #10418446
21,000 miles · Aug 2, 2011
Service Brakes, Hydraulic
FRONT ROTORS AND FRONT AND REAR BRAKES ALL HAD TO BE CHANGED AT 21,000 MILES AND AGAIN AT 31,000 MILES. NOW ROTORS REQUIRE TURNING AGAIN DUE TO PULSATION. *KB
NHTSA ODI #10416767
20,558 miles · Jul 27, 2011
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 65 MPH, THE CONTACT APPLIED PRESSURE TO THE BRAKES WHEN THE STEERING WHEEL STARTED TO SHAKE AND VIBRATE EXCESSIVELY. THE DEALER REPLACED THE FRONT ROTORS AND BRAKE PADS IN DECEMBER 2009. IN JULY 2010, THE CONTACT EXPERIENCED VIBRATION AND THE DEALER REPLACED THE FRONT R…
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TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 65 MPH, THE CONTACT APPLIED PRESSURE TO THE BRAKES WHEN THE STEERING WHEEL STARTED TO SHAKE AND VIBRATE EXCESSIVELY. THE DEALER REPLACED THE FRONT ROTORS AND BRAKE PADS IN DECEMBER 2009. IN JULY 2010, THE CONTACT EXPERIENCED VIBRATION AND THE DEALER REPLACED THE FRONT ROTORS. IN APRIL 2011, THE FRONT BRAKE PADS AND ROTORS WERE REPLACED. IN MAY 2011, THE CONTACT HEARD A LOUD SQUEAKING NOISE AND TOOK THE VEHICLE BACK TO THE DEALE HOWEVER, THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS LEFT WITH THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 45,111 AND THE APPROXIMATE FAILURE MILEAGE WAS 20,558. UPDATED 10/5/11 *CN UPDATED 3/23/12 *CN
NHTSA ODI #10415413
27,180 miles · Jul 22, 2011
Service Brakes, Hydraulic
PURCHASED OUR 2009 JOURNEY IN THE SUMMER OF '09. I LIVE IN THE COUNTRY AND DRIVE APPROXIMATELY 25 MILES TO AND FROM WORK, WITH ONLY 4 STOP LIGHTS BETWEEN. AT 27K MILES WE HAD TO HVE THE FRONT BRAKES AND ROTORS REPLACED. SUDDENLY ONE DAY WITHOUT ANY SORT OF WARNING IT SOUNDED LIKE MY FRONT END HAD FALLEN OFF WHEN I CAME TO A STOP…
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PURCHASED OUR 2009 JOURNEY IN THE SUMMER OF '09. I LIVE IN THE COUNTRY AND DRIVE APPROXIMATELY 25 MILES TO AND FROM WORK, WITH ONLY 4 STOP LIGHTS BETWEEN. AT 27K MILES WE HAD TO HVE THE FRONT BRAKES AND ROTORS REPLACED. SUDDENLY ONE DAY WITHOUT ANY SORT OF WARNING IT SOUNDED LIKE MY FRONT END HAD FALLEN OFF WHEN I CAME TO A STOP. THE NOISE WAS SO BAD THAT I PULLED TO THE SIDE AND PUT MY HAZARDS ON HONESTLY THOUGHT IT WAS AN ENGINGE ISSUE BECAUSE THE NOISE AND SHAKE WAS SO HORRIBLE. HUSBAND CAME AND DROVE IT TO THE DEALERSHIP. FOUND OUT THAT WE WERE METAL ON METAL THE FRONT BRAKES AND ROTORS NEEDED TO BE REPLACED REAR WERE JUST FINE. DEALERSHIP TRIED TO TELL US THIS IS NORMAL AND THAT IT WAS IN THE MILAGE RANGE TO NEED THIS WORK DONE. TOLD THEM THEY WERE CRAZY'THIS WAS THE 9TH DODGE VEHICLE WE HAD OWNED AND NEVER HAD WE HAD AN ISSUE LIKE THIS. THEY ENDED UP COMPING THE ROTORS FOR US BUT WE NEEDED TO PAY FOR BRAKES. DODGE CAME ALONG IN JUNE OF 2011 AND REIMBURSED US FOR THE BRAKE REPAIR. NOW 15K MILES LATER I SUDDENLY HAD THE SAME HORRIBLE NOISE BUT IN THE REAR OF THE VEHICLE. TOOK IT TO THE DEALEARSHIP AND WHAT DO YOU KNOW THE REAR BRAKES AND ROTORS NEED TO BE REPLACED. CALLED CHRYSLER THIS MORNING, WAITING TO SEE WHAT COMES OF IT. *TT
NHTSA ODI #10414704
Mileage unknown · Jul 13, 2011
Service Brakes, Hydraulic
CONSTANT BRAKE PROBLEMS WITH 2009 DODGE JOURNEY. *TR
NHTSA ODI #10412110
24,361 miles · Jul 8, 2011
Service Brakes, Hydraulic
2009 DODGE JOURNEY R/T HAVE REPLACED FRONT PADS 3 TIMES, HAVE REPLACED ROTORS AND HAD ROTORS RESURFACED. REAR BRAKES PADS AND ROTORS REPLACED. VEHICLE WILL SHAKE AT HIGHWAY SPEED AND WHEN ATTEMPTING TO STOP. SOMETIMES WHEN ATTEMPTING TO STOP BRAKES WILL GRIND AND HAVE DIFFICULTY STOPPING. SERVICE MANAGER AT DEALERSHIP HAS TO…
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2009 DODGE JOURNEY R/T HAVE REPLACED FRONT PADS 3 TIMES, HAVE REPLACED ROTORS AND HAD ROTORS RESURFACED. REAR BRAKES PADS AND ROTORS REPLACED. VEHICLE WILL SHAKE AT HIGHWAY SPEED AND WHEN ATTEMPTING TO STOP. SOMETIMES WHEN ATTEMPTING TO STOP BRAKES WILL GRIND AND HAVE DIFFICULTY STOPPING. SERVICE MANAGER AT DEALERSHIP HAS TOLD ME THE VEHICLE IS NOT SAFE, HOWEVER, HAVE YET TO RECEIVE ASSISTANCE TO REMEDY ONGOING SITUATION REGARDING BRAKING SYSTEM AND COMPONENTS. *TR
NHTSA ODI #10411525
Official recalls
8May 6, 2016
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Consequence & remedy
Consequence: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Dec 24, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2009 DODGE JOURNEY VEHICLES MANUFACTURER FROM NOVEMBER 1, 2007, THROUGH NOVEMBER 7, 2008. THE WIRES WITHIN THE FRONT DOOR WIRE HARNESSES MAY FATIGUE AND BREAK, WHICH CAN INTERRUPT THE CIRCUITS FOR THE SIDE IMPACT SENSOR(S), RESULTING IN AN AIRBAG WARNING LAMP ILLUMINATION AND LOSS OF SIDE CRASH SENSING CAPABILITY.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SIDE AIRBAG MAY NOT DEPLOY, REDUCING THE PROTECTION INTENDED FOR THE OCCUPANT AND INCREASING THE RISK OF INJURIES.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE LEFT AND RIGHT DOOR WIRING HARNESSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Apr 9, 2009
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Air Bags:frontal
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Electrical System:wiring
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Mar 12, 2009
CHRYSLER IS RECALLING 16,852 MY 2009 DODGE JOURNEY VEHICLES EQUIPPED WITHOUT OPTIONAL 115 VOLT AUXILIARY POWER OUTLET. AN UNUSED ELECTRICAL CONNECTOR FOR THE OPTIONAL 115 VOLT AUXILIARY POWER OUTLET OPTION MAY BECOME CORRODED AND COULD SHORT CIRCUIT.
Consequence & remedy
Consequence: IF THE FUSE FOR THIS CIRCUIT DOES NOT BLOW, THE CONNECTOR COULD OVERHEAT AND POTENTIALLY CATCH FIRE.
Remedy: DEALERS WILL RE-ROUTE AND STOW THE 115 VOLT AUXILIARY POWER OUTLET CONNECTOR AND PULL THE 25 AMP FUSE TO REMOVE POWER FROM THIS UNUSED CIRCUIT FREE OF CHARGE. THE RECALL BEGAN ON MARCH 30, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Oct 9, 2008
CHRYSLER IS RECALLING 712 MY 2009 SEBRING, DODGE CALIBER, AVENGER, JOURNEY, JEEP PATRIOT, AND COMPASS VEHICLES. A NEW ADHESIVE USED IN THE POWER TRAIN CONTROL MODULE (PCM) MANUFACTURING PROCESS CAN CAUSE THE PRINTED CIRCUIT BOARD TO BREAK.
Consequence & remedy
Consequence: THIS CAN CAUSE THE ENGINE TO STALL AND CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPLACE THE PCM FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 10, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Jun 3, 2008
CHRYSLER IS RECALLING 6,692 MY 2009 DODGE JOURNEY VEHICLES EQUIPPED WITH A 3.5L ENGINE. THE ENGINE WIRING HARNESS MAY CONTACT THE LEFT TRANSAXLE MOUNT.
Consequence & remedy
Consequence: DAMAGE TO THE WIRING HARNESS COULD RESULT IN AN ENGINE COMPARTMENT FIRE.
Remedy: DEALERS WILL INSPECT THE ENGINE WIRING HARNESS FOR DAMAGE. IF THE HARNESS IS DAMAGED, THE WIRING WILL BE REPAIRED AND A TIE WRAP INSTALLED TO SECURE THE HARNESS AWAY FROM THE LEFT TRANSAXLE MOUNT. IF NO DAMAGE IS FOUND, A TIE WRAP WILL BE INSTALLED TO SECURE THE HARNESS AWAY FROM THE LEFT TRANSAXLE MOUNT. THE RECALL BEGAN ON JULY 7, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4EA24003 · Vehicle Entrapment
Opened Aug 1, 2024 · No close date supplied
Status: open (inferred from source dates) · Latches/locks/linkages
The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. ODI also continues to explore other potential causes for door lock malfunction. ODI has determined that an upgrade to an Engineering Analysis (EA) is necessary to continue the review of the investigative material and to assess the risk to motor vehicle safety . To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
PE23008 · Vehicle Entrapment
Opened May 1, 2023 · Closed Aug 15, 2024
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Latches/locks/linkages:doors:lock; Latches/locks/linkages:electronic Lock/latch Actuator
The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Latches/locks/linkages:doors:lock
The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Latches/locks/linkages:electronic Lock/latch Actuator
The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
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