NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
149 reportsClear category filterMileage unknown · Jul 24, 2015
Electrical SystemEngine
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE PARKED, THE VEHICLE FAILED TO START AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEED…
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TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE PARKED, THE VEHICLE FAILED TO START AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10736233
68,000 miles · Jul 6, 2015
Electrical SystemEngine
I OWN THE VEHICLE IN QUESTION AND HAVE ON SEVERAL OCASIONS CONTACTED THE DEALERSHIP NEILSON DODGE IN EAST HANOVER, NJ WHERE I PURCHASED THE VEHICLE FROM TO FIX THE SYSTEMS INVOLVLED IN THIS RECALL, BUT TO NO AVAIL. THEY HAVE TOLD ME THEY DO NOT HAVE THE PARTS TO COMPLETE THE REPAIRS. MY CAR HAS FAILED TO START SEVERAL DIFFERENT …
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I OWN THE VEHICLE IN QUESTION AND HAVE ON SEVERAL OCASIONS CONTACTED THE DEALERSHIP NEILSON DODGE IN EAST HANOVER, NJ WHERE I PURCHASED THE VEHICLE FROM TO FIX THE SYSTEMS INVOLVLED IN THIS RECALL, BUT TO NO AVAIL. THEY HAVE TOLD ME THEY DO NOT HAVE THE PARTS TO COMPLETE THE REPAIRS. MY CAR HAS FAILED TO START SEVERAL DIFFERENT TIMES AND HAS SHUT OFF WHILE I WAS DRIVING ONCE. THERE HAVE ALSO BEEN A FEW TIMES WHEN THE VEHICLE HAS STARTED, BUT NO ELECTRICAL SYSTEMS HAVE WORKED EXECPT FOR THE ENGINE. I DRIVE 60 MILES TO WORK PER DAY ON ROADS WITH SPEEDS OF 45-50 MPH WHICH CREATES A DANGEROUS SITUATION IF THE ELECTRICAL SYSTEM WERE TO SHUT DOWN. I AM AT A LOSS AS TO HOW TO PROCEED AND HOW THAT NHTSA CAN BE OF ASSISTANCE TO ME.
NHTSA ODI #10732311
10,000 miles · Jun 29, 2015
Electrical SystemEngine
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHEN THE KEY WAS TURNED TO THE ON POSITION, THE ENGINE FAILED TO START. THE CONTACT WAS ABLE TO START THE ENGINE AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN …
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TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHEN THE KEY WAS TURNED TO THE ON POSITION, THE ENGINE FAILED TO START. THE CONTACT WAS ABLE TO START THE ENGINE AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
NHTSA ODI #10730938
70,000 miles · Jun 23, 2015
Electrical SystemEngine
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT 40 MPH, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND BELIEVED THE FAILURE WAS RELATED TO THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE …
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TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT 40 MPH, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND BELIEVED THE FAILURE WAS RELATED TO THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 09/03/15*LJ UPDATED 10/26/2017*CN
NHTSA ODI #10726888
82,000 miles · Jun 2, 2015
Engine
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE REVERSING FROM A PARKING SPOT, THE ENGINE STALLED. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION …
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TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE REVERSING FROM A PARKING SPOT, THE ENGINE STALLED. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED UNDER THE NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
NHTSA ODI #10722954
50,000 miles · May 21, 2015
Electrical SystemEngine
MY CARS CHECK ENGINE LIGHT CAME ON, HAD IT HOOKED UP TO A FIND OUT WHAT THE CODE WAS. CAME BACK THE TIPM WAS DEFECTED. SINCE I PURCHASED THIS CAR BACK IN 2010 I HAVE HAD RECURRING PROBLEMS WITH THE CAR NOT STARTING AT WILL. SOMETIMES AFTER SITTING FOR AN UNDISCLOSED TIME IT WILL RESTART ONLY TO SHUT IT OFF AND HAVE IT HAPPEN …
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MY CARS CHECK ENGINE LIGHT CAME ON, HAD IT HOOKED UP TO A FIND OUT WHAT THE CODE WAS. CAME BACK THE TIPM WAS DEFECTED. SINCE I PURCHASED THIS CAR BACK IN 2010 I HAVE HAD RECURRING PROBLEMS WITH THE CAR NOT STARTING AT WILL. SOMETIMES AFTER SITTING FOR AN UNDISCLOSED TIME IT WILL RESTART ONLY TO SHUT IT OFF AND HAVE IT HAPPEN AGAIN. I WAS TOLD THE TIPM MAY VERY WELL BE RESPONSIBLE FOR THE PROBLEM. AFTER CONTACTING CHRYSLER THEY STATED THEY HAVE NO KNOWLEDGE OF THE ISSUE
NHTSA ODI #10717690
42,000 miles · Apr 15, 2015
Electrical SystemEngine
FOR ALMOST A YEAR THE DOESN'T START WHEN IT DOESN'T WANT TO I GET IN THE CAR AND EVERYTHING LIGHTS UP AND THE ENGINE JUST CLICKS I'VE HAD THE STARTER REPLACED THE BATTERY THE SOME MODULE WITH NEW KEYS THE SHIFTER AND NOTHING HAS HELPED IM AT A LOSS THE CAR HAS BEEN TOWED MORE TIMES THAN I CAN COUNT I'VE BEEN STUCK WITH MY CHILDR…
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FOR ALMOST A YEAR THE DOESN'T START WHEN IT DOESN'T WANT TO I GET IN THE CAR AND EVERYTHING LIGHTS UP AND THE ENGINE JUST CLICKS I'VE HAD THE STARTER REPLACED THE BATTERY THE SOME MODULE WITH NEW KEYS THE SHIFTER AND NOTHING HAS HELPED IM AT A LOSS THE CAR HAS BEEN TOWED MORE TIMES THAN I CAN COUNT I'VE BEEN STUCK WITH MY CHILDREN IN DARK PARKING LOTS FAR FROM HOME IT HAPPENS WAY TO MUCH AND THE FACT THAT THEY CANT FIX THIS PROBLEM IS RIDICULOUS NO ONE SHOULD HAVE TO DEAL WITH THIS I HAVE NOW BEEN IN A RENTAL FOR 3 WEEKS IM SICK OVER THIS I LOST MY CAR IN SANDY AND BOUGHT THIS STUPID ONE TO REPLACE THAT AND NOW IM TRYING TO FIX MY HOME AND A CAR I PAY CASH FOR. *TR
NHTSA ODI #10705939
Mileage unknown · Mar 19, 2015
Electrical SystemEngineEquipment Adaptive/mobility
I RECEIVED A RECALL NOTICE FOR MY VEHICLE BACK IN 2013 OR 2014 REGARDING THE WIRELESS IGNITION NODE (WIN) MODULE. CHRYSLER RECALL NUMBER IS: L25 NHTSA RECALL NUMBER IS: 11V-139. RECALL DATE IS: MARCH 1, 2011. I HAVE HAD MY VEHICLE COMPLETELY SHUT OFF ON SEVERAL DIFFERENT OCCASIONS WHICH HAS ALMOST GOTTEN ME IN A WRECK. I HA…
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I RECEIVED A RECALL NOTICE FOR MY VEHICLE BACK IN 2013 OR 2014 REGARDING THE WIRELESS IGNITION NODE (WIN) MODULE. CHRYSLER RECALL NUMBER IS: L25 NHTSA RECALL NUMBER IS: 11V-139. RECALL DATE IS: MARCH 1, 2011. I HAVE HAD MY VEHICLE COMPLETELY SHUT OFF ON SEVERAL DIFFERENT OCCASIONS WHICH HAS ALMOST GOTTEN ME IN A WRECK. I HAVE BEEN FORTUNATE TO BE ABLE TO GET OUT OF THE WAY OF TRAFFIC BUT THE LAST TWO TIMES THIS HAS HAPPENED I WAS BARELY ABLE TO AVOID AN ACCIDENT. ONE TIME I WAS DRIVING ON A TOLL ROAD IN AUSTIN, TEXAS AND GOING OVER A BRIDGE AND HAD TO PULL AS CLOSE TO THE CENTER CEMENT WALL AS POSSIBLE AND RESTART MY VEHICLE AND HURRY TO GET OUT OF TRAFFIC BEFORE I WAS HIT. THIS LAST TIME THAT IT HAPPENED I WAS DRIVING ON MY WAY TO WORK ON AGAIN A BUSY 4 LANE ROAD AND WAS ABLE TO PULL INTO AN ENTRANCE OF AN APARTMENT COMPLEX AND RESTART MY VEHICLE. BOTH TIMES IT HAS BEEN A CLOSE CALL. MY LOCAL DODGE DEALERSHIP KEEPS TELLING ME THAT THERE IS CURRENTLY NO REPLACEMENT PART AVAILABLE. THIS IS BECOMING VERY FRUSTRATING AND ALSO VERY SCARY AT THE SAME TIME. CAN YOU PLEASE ADVISE ME AS TO WHEN THIS REPLACEMENT PART MIGHT BE AVAILABLE. LIKE IT SAID I HAVE. *TR
NHTSA ODI #10695444
104,000 miles · Mar 9, 2015
Engine
I'VE ALREADY COMPLAINED ABOUT THIS ISSUE AT LEAST 3 TIMES. WHEN TRYING TO START THE CAR IT WILL NOT START. NOTHING HAPPENS. THE ONLY WAYS TO GET THE CAR STARTED AT THAT POINT IS: MOVING THE BATTERY AROUND, REMOVING AND PUTTING THE BATTERY CABLES ON THE BATTERY (TO RESET IT), AND PUT THE CAR IN NEUTRAL AND TURN THE KEY. SO Y…
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I'VE ALREADY COMPLAINED ABOUT THIS ISSUE AT LEAST 3 TIMES. WHEN TRYING TO START THE CAR IT WILL NOT START. NOTHING HAPPENS. THE ONLY WAYS TO GET THE CAR STARTED AT THAT POINT IS: MOVING THE BATTERY AROUND, REMOVING AND PUTTING THE BATTERY CABLES ON THE BATTERY (TO RESET IT), AND PUT THE CAR IN NEUTRAL AND TURN THE KEY. SO YOU TELL ME, DOES THIS CAR NEED TO BE RECALLED??? I'M STILL PAYING ON THIS POS (PIECE OF [XXX]) WHICH MAKES NO SENSE. I NEED THIS CAR RECALLED AND MONEY BE RETURNED. I'VE BEEN COMPLAINING ABOUT THIS CAR SINCE 2009, WILL I EVER GET ASSISTANCE??? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10693165
73,000 miles · Mar 4, 2015
Electrical SystemEngine
AFTER STARTING UP THE VEHICLE, THE RADIO AND INFORMATION DISPLAY WILL NOT FUNCTION AT ALL. WHEN THE VEHICLE IS THEN SHUT OFF THE BATTERY WILL DRAIN RATHER QUICKLY( WITHIN 8 HOURS) AND KILL THE BATTERY. IF THE BATTERY IS DISCONNECTED AND THEN RECONNECTED THE RADIO AND DISPLAY WILL THEN WORK. THIS HAPPENS FREQUENTLY DEPENDING ON H…
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AFTER STARTING UP THE VEHICLE, THE RADIO AND INFORMATION DISPLAY WILL NOT FUNCTION AT ALL. WHEN THE VEHICLE IS THEN SHUT OFF THE BATTERY WILL DRAIN RATHER QUICKLY( WITHIN 8 HOURS) AND KILL THE BATTERY. IF THE BATTERY IS DISCONNECTED AND THEN RECONNECTED THE RADIO AND DISPLAY WILL THEN WORK. THIS HAPPENS FREQUENTLY DEPENDING ON HOW MANY TIME THE VEHICLE IS STARTED AND STOPPED.MY MECHANIC HAS TRACED IT TO THE TIPM ,TOTALLY INTEGRATED POWER MODULE. *TR
NHTSA ODI #10691988
Official recalls
8May 6, 2016
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Consequence & remedy
Consequence: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Dec 24, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2009 DODGE JOURNEY VEHICLES MANUFACTURER FROM NOVEMBER 1, 2007, THROUGH NOVEMBER 7, 2008. THE WIRES WITHIN THE FRONT DOOR WIRE HARNESSES MAY FATIGUE AND BREAK, WHICH CAN INTERRUPT THE CIRCUITS FOR THE SIDE IMPACT SENSOR(S), RESULTING IN AN AIRBAG WARNING LAMP ILLUMINATION AND LOSS OF SIDE CRASH SENSING CAPABILITY.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SIDE AIRBAG MAY NOT DEPLOY, REDUCING THE PROTECTION INTENDED FOR THE OCCUPANT AND INCREASING THE RISK OF INJURIES.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE LEFT AND RIGHT DOOR WIRING HARNESSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Apr 9, 2009
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Air Bags:frontal
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Electrical System:wiring
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Mar 12, 2009
CHRYSLER IS RECALLING 16,852 MY 2009 DODGE JOURNEY VEHICLES EQUIPPED WITHOUT OPTIONAL 115 VOLT AUXILIARY POWER OUTLET. AN UNUSED ELECTRICAL CONNECTOR FOR THE OPTIONAL 115 VOLT AUXILIARY POWER OUTLET OPTION MAY BECOME CORRODED AND COULD SHORT CIRCUIT.
Consequence & remedy
Consequence: IF THE FUSE FOR THIS CIRCUIT DOES NOT BLOW, THE CONNECTOR COULD OVERHEAT AND POTENTIALLY CATCH FIRE.
Remedy: DEALERS WILL RE-ROUTE AND STOW THE 115 VOLT AUXILIARY POWER OUTLET CONNECTOR AND PULL THE 25 AMP FUSE TO REMOVE POWER FROM THIS UNUSED CIRCUIT FREE OF CHARGE. THE RECALL BEGAN ON MARCH 30, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Oct 9, 2008
CHRYSLER IS RECALLING 712 MY 2009 SEBRING, DODGE CALIBER, AVENGER, JOURNEY, JEEP PATRIOT, AND COMPASS VEHICLES. A NEW ADHESIVE USED IN THE POWER TRAIN CONTROL MODULE (PCM) MANUFACTURING PROCESS CAN CAUSE THE PRINTED CIRCUIT BOARD TO BREAK.
Consequence & remedy
Consequence: THIS CAN CAUSE THE ENGINE TO STALL AND CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPLACE THE PCM FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 10, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Jun 3, 2008
CHRYSLER IS RECALLING 6,692 MY 2009 DODGE JOURNEY VEHICLES EQUIPPED WITH A 3.5L ENGINE. THE ENGINE WIRING HARNESS MAY CONTACT THE LEFT TRANSAXLE MOUNT.
Consequence & remedy
Consequence: DAMAGE TO THE WIRING HARNESS COULD RESULT IN AN ENGINE COMPARTMENT FIRE.
Remedy: DEALERS WILL INSPECT THE ENGINE WIRING HARNESS FOR DAMAGE. IF THE HARNESS IS DAMAGED, THE WIRING WILL BE REPAIRED AND A TIE WRAP INSTALLED TO SECURE THE HARNESS AWAY FROM THE LEFT TRANSAXLE MOUNT. IF NO DAMAGE IS FOUND, A TIE WRAP WILL BE INSTALLED TO SECURE THE HARNESS AWAY FROM THE LEFT TRANSAXLE MOUNT. THE RECALL BEGAN ON JULY 7, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4EA24003 · Vehicle Entrapment
Opened Aug 1, 2024 · No close date supplied
Status: open (inferred from source dates) · Latches/locks/linkages
The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. ODI also continues to explore other potential causes for door lock malfunction. ODI has determined that an upgrade to an Engineering Analysis (EA) is necessary to continue the review of the investigative material and to assess the risk to motor vehicle safety . To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
PE23008 · Vehicle Entrapment
Opened May 1, 2023 · Closed Aug 15, 2024
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Latches/locks/linkages:doors:lock; Latches/locks/linkages:electronic Lock/latch Actuator
The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Latches/locks/linkages:doors:lock
The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Latches/locks/linkages:electronic Lock/latch Actuator
The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
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