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2009 Dodge Journey Awd

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

122 reports with mileage · 39 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes, Hydraulic. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports7 fire reports1 injury reports

Tires complaints

19 reports
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Mileage unknown · Sep 14, 2017
Tires

TIRE PRESSURE MONITORING SYSTEM PROBLEMS. *BF THE CONSUMER STATED TPMS WAS CORRODED. UPDATED 09/26/2017*JS

NHTSA ODI #11024370

89,950 miles · May 21, 2014
Electrical SystemTiresWheels

LOW TIRE INDICATOR AS SOON AS I STARTED MY CAR. THEN THE CHANGE OIL INDICATOR FLASHED. I HAD JUST HAD AN OIL CHANGE AND ALL TIRES HAVE ACCURATE PRESSURE. SOMETIMES MY CAR WON'T START WHEN I TURN THE KEY BUT THE LIGHTS AND RADIO WILL WORK. THE SHIFTER PANEL GETS HOT SOMETIMES. THE WIPERS WILL MOVE UP A COUPLE OF INCHES WHEN I USE…

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LOW TIRE INDICATOR AS SOON AS I STARTED MY CAR. THEN THE CHANGE OIL INDICATOR FLASHED. I HAD JUST HAD AN OIL CHANGE AND ALL TIRES HAVE ACCURATE PRESSURE. SOMETIMES MY CAR WON'T START WHEN I TURN THE KEY BUT THE LIGHTS AND RADIO WILL WORK. THE SHIFTER PANEL GETS HOT SOMETIMES. THE WIPERS WILL MOVE UP A COUPLE OF INCHES WHEN I USE MY UNLOCK BUTTON ON MY KEY. MY DASH LIGHTS WILL FADE AND THEN COME BACK TO THE BRIGHTNESS I HAVE IT SET AT JUST RANDOMLY WHILE THE VEHICLE IS STARTED, DRIVING OR SITTING STILL. SOUNDS LIKE AN ELECTRICAL ISSUE. LOTS OF OTHER COMPLAINTS ABOUT THE SAME THINGS OCCURRING, YET NO RECALLS AND THINGS ARE NOT COVERED UNDER WARRANTY. *TR

NHTSA ODI #10593057

88,000 miles · Nov 12, 2013
Service BrakesSteeringTires

I WAS DRIVING AND THE LOW TIRE PRESSURE INDICATOR CAME ON. I PULLED OVER TO A PARKING LOT AND PROCEEDED TO ADD AIR TO THE TIRE USING AN AIR PUMP. AFTER FILLING THE TIRE WITH AIR AND ATTEMPTING TO DISLODGE THE AIR PUMP HOSE. THE END OF THE TIRE STEM BROKE OFF INSIDE OF THE TIRE PRESSURE GAUGE CAUSING THE TIRE TO DEFLATE COMPLET…

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I WAS DRIVING AND THE LOW TIRE PRESSURE INDICATOR CAME ON. I PULLED OVER TO A PARKING LOT AND PROCEEDED TO ADD AIR TO THE TIRE USING AN AIR PUMP. AFTER FILLING THE TIRE WITH AIR AND ATTEMPTING TO DISLODGE THE AIR PUMP HOSE. THE END OF THE TIRE STEM BROKE OFF INSIDE OF THE TIRE PRESSURE GAUGE CAUSING THE TIRE TO DEFLATE COMPLETELY. I NOTICED THAT THE TIRE STEM LOOKED CORRODED, AND I IMMEDIATELY GOOGLED THE PROBLEM WITH THIS TIRE STEM AND LEARNED THAT THERE ARE NUMEROUS COMPLAINTS WHERE THE TIRE STEMS ON THE VEHICLE CORRODE (WHICH MINE DID EXACTLY) AND THEN BREAK OFF WHILE MOST ARE DRIVING. IN ADDITION TO THIS PROBLEM THE VEHICLE ANTIFREEZE RESERVOIR'S CRACK CAUSING THE ANTIFREEZE TO LEAK OUT ON A CONSTANT BASIS. THIS TOO IS A ITEM WHICH SHOULD HAVE BEEN RECALLED LONG AGO. THANK YOU SO MUCH FOR YOUR TIME AND CONSIDERATION INTO THESE REPORTED BY UN-NOTED DEFECTS IN THIS VEHICLE. *TR

NHTSA ODI #10551972

54,702 miles · Jul 22, 2013
Tires

TIRE IS WORN , WENT FOR OIL CHANGE , TIRE AT ALMOST DANGEROUS LEVEL , THIS IS SECOND TIRE TO WEAR THROUGH IN A YEAR . I WAS TOLD THESE TIRES HAVE TERRIBLE WEAR LIFE. I CAN ONLY GET THEM AT DEALERSHIP AND THEY ARE EXTREMELY EXPENSIVE . IF YOU ARE PUTTING SUCH A HIGH PRICE TAG ON THESE TIRES THEN IMPROVE THEM. I AM ON DISABILITY A…

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TIRE IS WORN , WENT FOR OIL CHANGE , TIRE AT ALMOST DANGEROUS LEVEL , THIS IS SECOND TIRE TO WEAR THROUGH IN A YEAR . I WAS TOLD THESE TIRES HAVE TERRIBLE WEAR LIFE. I CAN ONLY GET THEM AT DEALERSHIP AND THEY ARE EXTREMELY EXPENSIVE . IF YOU ARE PUTTING SUCH A HIGH PRICE TAG ON THESE TIRES THEN IMPROVE THEM. I AM ON DISABILITY AND THIS IS A BIG HIT. I LOVE MY JOURNEY BUT AM THINKING ABOUT GETTING SOMETHING ELSE. I JUST PAID 52.00 FOR AN AIR FILTER AND CABIN FILTER. *TR

NHTSA ODI #10526243

71,030 miles · Apr 23, 2013
Tires

ALL 4 TIRES REPLACED 11/15/2012. ORDERED BRAND NEW KUMHO TIRES, HAD THEM MOUNTED, BALANCED AND SECURED WITH RH WARRANTY. IMMEDIATELY NOTICED THEY WERE MORE NOISY THAN THE TIRES THAT WERE ON JOURNEY BEFORE REPLACEMENT 11/15/2012. SLIGHT SHIMMY AND HUMMING NOISE. NOVEMBER 2012 - TOOK VEHICLE BACK TO SERVICE CENTER THAT MOUNTED T…

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ALL 4 TIRES REPLACED 11/15/2012. ORDERED BRAND NEW KUMHO TIRES, HAD THEM MOUNTED, BALANCED AND SECURED WITH RH WARRANTY. IMMEDIATELY NOTICED THEY WERE MORE NOISY THAN THE TIRES THAT WERE ON JOURNEY BEFORE REPLACEMENT 11/15/2012. SLIGHT SHIMMY AND HUMMING NOISE. NOVEMBER 2012 - TOOK VEHICLE BACK TO SERVICE CENTER THAT MOUNTED TIRES. EXPLAINED ISSUE(S), OWNER TOLD SERVICE CENTER POSSIBLE BAD TIRE(S), REQUESTED TIRE INSPECTION. NO RESULTS FOUND. SERVICE CENTER ASKED OWNER TO DRIVE ON TIRES FOR 2/3 DAYS TO SEE IF SHIMMY IS COMING FROM FRONT OR REAR END. OWNER COMPLETED REQUESTED ACTION BY SERVICE CENTER, REPORTED SHIMMY COMING FROM REAR END AND REQUESTED ADDITIONAL INSPECTION OF TIRES. SERVICE CENTER "SAYS" THEY INSPECTED AGAIN AND FOUND NOTHING. DECEMBER -2012 OWNER RETURNED TO SERVICE CENTER FOR THIRD TIME TO REQUEST ROTATE & BALANCED. SERVICE CENTER ONCE AGAIN "SAYS" THEY ROTATED, BALANCED AND CHECKED TIRES AND FOUND NOTHING WRONG. SHIMMY AND HUMMING NOISE NOW COMPLETELY LOCATED IN FRONT OF VEHICLE. 04/21/2013 FRONT RIGHT BRAKE CALIPER AND PAD NEEDS REPLACED. CALIPER DRAGGING AND SMOKING. WHEN FRONT RIGHT TIRE WAS REMOVED TO REPLACE CALIPER TIRE WAS WOBBLY AND WOULD NOT STAND ON ITS OWN OR ROLL ON FLOOR "NORMALLY". NO OTHER TIRES WERE INSPECTED 4/21/2013. OWNER PLANS TO RETURN TO SERVICE CENTER WHERE TIRES WERE PURCHASED/MOUNTED TO REQUEST ANOTHER INSPECTION AND REPLACEMENT. *TR

NHTSA ODI #10509301

Mileage unknown · Oct 1, 2012
Power TrainTires

I HAVE A 2009 JOURNEY SXT, AND THE TRANSFER CASE BLEW AT 12,000 MILES DUE TO BAD OIL AT FACTORY, I THOUGHT "ODD BUT OKAY". AT THAT TIME I WAS INFORMED I NEEDED BRAKES AND ROTORS. AGAIN I THOUGHT ODD AND QUESTIONED WHY I NEEDED BOTH, IT WAS EXPLAINED TO ME THAT THE ROTORS ARE SO THIN THAT THEY HAVE TO BE REPLACED WHEN REPLACING …

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I HAVE A 2009 JOURNEY SXT, AND THE TRANSFER CASE BLEW AT 12,000 MILES DUE TO BAD OIL AT FACTORY, I THOUGHT "ODD BUT OKAY". AT THAT TIME I WAS INFORMED I NEEDED BRAKES AND ROTORS. AGAIN I THOUGHT ODD AND QUESTIONED WHY I NEEDED BOTH, IT WAS EXPLAINED TO ME THAT THE ROTORS ARE SO THIN THAT THEY HAVE TO BE REPLACED WHEN REPLACING BRAKES. UNDER WARRANTY BUT NOT FOR BRAKES ABOUT 2 MONTHS KATERINA GOT THE RECALL AFTER THEY PUT THE SAME [XXX] BRAKES AND ROTORS ON THERE THAT WAS RECALLED SO IMAGINE MY SURPRISE WHEN I HAD TO GET THEM DONE AGAIN AT 35/40K TO WHICH I HAD MY DAD DO THEM AND PICKED OUT THE BRAKE SHOES MYSELF. SO I DRIVE IT FOR A WHILE ANOTHER 20K AND AGAIN I NEED NEW TIRES AND BRAKES AND AN ALIGNMENT. SO 2000 LATER CUS HAVING "SIZE 225/55/R19" THERE IS ONLY ONE MANUFACTURE AND TIRES ARE 250 EACH. NOW I AM USED TO HAVING NEW TIRES AND YOU ROTATE THEM EVERY OTHER OIL CHANGE AND THAT'S IT UNTILYOU GET UP THERE IN MILEAGE AGAIN. NOT SO - 3 WEEKS LATER I WAS BACK IN THERE BECAUSE I KEPT LOOSING TIRE PRESSURE WELL ON TIRE HAD A NAIL IN IT - WHICH THEY DIDN'T TELL ME THEY JUST SAID THE TIRES LOOK GREAT THEY CHECKED THEM FOR LEAKS AND FOUND NONE. ONE WEEK LATER I WAS BACK IN THERE AS TIRES ARE LOOSING AIR ONCE AGAIN. TO WHICH THEY TELL ME THEY WILL REVEAL THEM JUST THIS ONCE FREE OF CHARGE AND I NEED A NEW TIRE AS THE PATCH (THAT I DIDN'T KNOW ABOUT) ON SIDEWALL BLEW OUT. OKAY NOW I AM THINKING GOOD SHOULD BE ALL SET BUT THEN THE DEALERSHIP TOLD ME I HAD A CRACKED VALVE STEM AND FOR THEM TO FIX IT WILL BE ANOTHER 200. NOW WHEN I PAY 250 PER TIRE I EXPECT THAT THE VALVE STEM WOULD BE REPLACED AND A NEW ONE PUT ON. AGAIN NOPE!!!,!,!!! SO VERY OTHER DAY WE HAVE TO PUT AIR IN MY TIRES. EXCEPT ONE DAY THE VALVE STEM COVER CAME RIGHT OFF AND NOW MY CAR SITS. WHEN BUYING VEHICLE I WAS TOLD FULL SIR SPARE NOPE AGAIN JUST A DONUT SO IF ANYONE KNOWS WHY A VALVE STEM WOULD NOT BE REPLACED WHEN TIRES ARE I WOULD SURE APPRECIATE SOME ANSWERS.... THANKS JOURNEY RUNNING ME OVER INFORMATION REDACTED PURSUANT TO THE FREEDOM

NHTSA ODI #10478206

64,321 miles · Sep 16, 2012
TiresWheels

OWNER OF A 2009 DODGE JOURNEY SXT AWD WITH KUMHO SOLUS KH16 TIRE 225/55R19 SIZE STOCK TIRES. AFTER EXPERIENCING COMPLETE RIGHT FRONT TIRE FAILURE WHILE TRAVELING APPROXIMATELY 45 MPH ON A PAVED TWO-LANE HIGHWAY, OWNER INSTALLED THE TEMPORARY SPARE TIRE. THE VEHICLE'S AWD LIGHT IMMEDIATELY ILLUMINATED. OWNER CEASED OPERATING T…

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OWNER OF A 2009 DODGE JOURNEY SXT AWD WITH KUMHO SOLUS KH16 TIRE 225/55R19 SIZE STOCK TIRES. AFTER EXPERIENCING COMPLETE RIGHT FRONT TIRE FAILURE WHILE TRAVELING APPROXIMATELY 45 MPH ON A PAVED TWO-LANE HIGHWAY, OWNER INSTALLED THE TEMPORARY SPARE TIRE. THE VEHICLE'S AWD LIGHT IMMEDIATELY ILLUMINATED. OWNER CEASED OPERATING THE VEHICLE AND OBTAINED THE SERVICES OF A TOW COMPANY. APPARENTLY, THIS VEHICLE CANNOT BE DRIVEN WITH THE SPARE TIRE SUPPLIED BY THE MANUFACTURER AS THE AWD! LIGHT ILLUMINATED. THE OWNER'S MANUAL STATES THE VEHICLE SHOULD BE SERVICED RIGHT AWAY WHEN THE AWD! LIGHT ILLUMINATES. THERE IS NO CAVEAT STATEMENT REGARDING DRIVING TO A CLOSE LOCATION FOR LIMITED MILEAGE. MOREOVER, THE MANUAL STATES THE PTO UNIT (AKA AWD! UNIT) WILL BE DAMAGED IF THE CAR IS DRIVEN WITH THE AWD! LIGHT ILLUMINATED. DRIVING WITH THE SUPPLIED TEMPORARY SPARE CAUSED THE AWD! LIGHT TO ILLUMINATE. ADDITIONALLY, IF THE CAR IS DRIVEN WITH THE TEMPORARY SPARE INSTALLED AND THE AWD! LIGHT ILLUMINATED AND DAMAGE TO THE PTO OCCURS, IS THIS DAMAGE COVERED UNDER WARRANTY? IF THE SPARE IS TOO SMALL, AS IS THE CASE VIA VISUAL INSPECTION, WHY IS THAT SPARE TIRE SUPPLIED WITH THE VEHICLE? SHOULDN'T AN ACCEPTABLE SPARE BE MADE AVAILABLE, OR A CAVEAT STATEMENT REGARDING DRIVING ON THE TEMPORARY SPARE FOR LIMITED MILEAGE BE SUPPLIED, SO THE DRIVER/OWNER IS NOT STRANDED? ADDITIONALLY, CULPABILITY FOR DAMAGE AND THE INCURRED EXPENSES SHOULD BE BORN BY THE MANUFACTURER IN THIS CASE, AND A STATEMENT REGARDING SUCH SHOULD BE EVIDENT AND CLEAR IN THE OWNER'S MANUAL. *TR

NHTSA ODI #10475525

31,328 miles · Aug 22, 2012
Engine And Engine CoolingTires

TOOK MY DODGE JOURNEY 2009 SXT- AWD ON 09/16/2011 TO THE DEALER BECAUSE THE ENGINE WOULD NOT CRANK, THEY MADE THE REPAIRS. AT CHECK-OUT I WAS TOLD THE VEHICLE NEEDED 4 NEW TIRES. AT THE TIME THE VEHICLE HAD 31,328 MILES. *TR

NHTSA ODI #10471900

50,000 miles · Jul 14, 2012
TiresWheels

I AM A LICENSED COMMONWEALTH OF PENNSYLVANIA CERTIFIED STATE INSPECTION MECHANIC. I JUST ENCOUNTERED A VERY DANGEROUS SITUATION WITH A CUSTOMERS 2009 DODGE JOURNEY AWD VEHICLE TODAY, JULY 14, 2012. I WANTED TO BRING THIS TO THE ATTENTION OF THE PROPER AUTHORITY, WITH THE HOPE THAT THIS COULD BE INVESTIGATED IN DETAIL TO PREVENT…

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I AM A LICENSED COMMONWEALTH OF PENNSYLVANIA CERTIFIED STATE INSPECTION MECHANIC. I JUST ENCOUNTERED A VERY DANGEROUS SITUATION WITH A CUSTOMERS 2009 DODGE JOURNEY AWD VEHICLE TODAY, JULY 14, 2012. I WANTED TO BRING THIS TO THE ATTENTION OF THE PROPER AUTHORITY, WITH THE HOPE THAT THIS COULD BE INVESTIGATED IN DETAIL TO PREVENT A POTENTIAL FATALITY OR A NUMBER OF THEM.TODAY A REGULAR CUSTOMER OF MINE, ARRIVED AT MY FACILITY WITH A FLAT TIRE, AFTER FURTHER INSPECTION; I NOTICED THE VALVE STEM WAS MISSING ( ON THE 2009 JOURNEY AND MANY NEW VEHICLES THIS IS A " TPMS" - TIRE PRESSURE MONITOR SENSOR) THE CUSTOMER WAS DRIVING AT APPROX. 30 MPH AND NOTICED THE LIGHT COME UP ON THE DASH AND WITHIN SECONDS HER TIRE WAS FLAT, NOTHING WAS HIT, NO JOLT, NO WARNING, JUST POOF, THE TIRE WENT FLAT. LUCKILY SHE WAS DRIVING AT A LOW RATE OF SPEED ON A RURAL ROADWAY AND WAS ABLE TO STOP THE VEHICLE AND EXIT TO SAFETY WITH HER CHILDREN. ONCE I DISMOUNTED THE TIRE, I FOUND THE TPMS ON THE INSIDE OF THE TIRE LEAVING JUST A HOLE IN THE RIM, HENCE THE LOSS OF AIR PRESSURE. THE THREADS ON THE TPMS WERE COVERED WITH OXIDATION AND NO RETAINING NUT WAS FOUND,THE STEM WAS NOT BROKEN, ALTERED OR VANDALIZED, IT JUST CAME UNATTACHED. THE THREADS WERE OXIDIZED SO BADLY THAT ANOTHER RETAINER COULD NOT BE THREADED ON, SO I REPLACED THE TPMS WITH A NEW ONE. AFTER INSTALLING THAT TIRE, I WENT TO TEST THE AIR PRESSURE IN THE OTHER FRONT TIRE, AS I GENTLY PLACED THE PRESSURE GAUGE ON THE TPMS VALVE STEM TO CHECK THE PRESSURE, POOF THAT TPMS WENT RIGHT THRU THE RIM; THE RETAINING NUT SHATTERED AND BROKE INTO PIECES, QUICKLY CAUSING A MASSIVE AND RAPID LOSS OF PRESSURE.IT IS MY OPINION THAT, HAD THE VEHICLE BEEN TRAVELING FASTER, A VEHICLE OWNER WOULD BE LEFT IN A VERY BAD SITUATION, PERHAPS CAUSING A LOSS OF CONTROL AND A POTENTIAL FATALITY. TPMS SENSORS NEED TO BE INSPECTED OR RECALLED TO PREVENT DEATH. *TR

NHTSA ODI #10465676

Mileage unknown · Apr 19, 2012
Service BrakesTires

I HAVE HAD OUR DODGE JOURNEY AWD SINCE FEB 2009; TO DATE WE HAVE HAD TO REPLACE ROTATERS AND BRAKES THREE TIMES ALONG WITH TWO SETS OF TIRES. I AM GETTING READY TO BE FORCED TO REPLACE THEM AGAIN (4TH TIME) AS WELL AS THE TIRES. I BOUGHT THE DODGE BECAUSE I THOUGHT IT WAS A GOOD SAFE/LOW MAINTENANCE CAR. I WILL NEVER PURC…

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I HAVE HAD OUR DODGE JOURNEY AWD SINCE FEB 2009; TO DATE WE HAVE HAD TO REPLACE ROTATERS AND BRAKES THREE TIMES ALONG WITH TWO SETS OF TIRES. I AM GETTING READY TO BE FORCED TO REPLACE THEM AGAIN (4TH TIME) AS WELL AS THE TIRES. I BOUGHT THE DODGE BECAUSE I THOUGHT IT WAS A GOOD SAFE/LOW MAINTENANCE CAR. I WILL NEVER PURCHASE ANOTHER DODGE IF I SURVIVE THIS ONE! DODGE DOESN'T CARE AND ADVISES THAT IT IS "NORMAL" WEAR! THIS CAR NEEDS TO BE RECALLED BEFORE SOME ONE IS HURT! *JS

NHTSA ODI #10455804

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

EA24003 · Vehicle Entrapment

Opened Aug 1, 2024 · No close date supplied

Status: open (inferred from source dates) · Latches/locks/linkages

The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. ODI also continues to explore other potential causes for door lock malfunction. ODI has determined that an upgrade to an Engineering Analysis (EA) is necessary to continue the review of the investigative material and to assess the risk to motor vehicle safety . To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

PE23008 · Vehicle Entrapment

Opened May 1, 2023 · Closed Aug 15, 2024

Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Latches/locks/linkages:doors:lock; Latches/locks/linkages:electronic Lock/latch Actuator

The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality.  During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (3)

Latches/locks/linkages:doors:latch

The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality.  During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Latches/locks/linkages:doors:lock

The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality.  During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Latches/locks/linkages:electronic Lock/latch Actuator

The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality.  During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

DP14004 · Totally Integrated Power Module Failure

Opened Sep 25, 2014 · Closed Jul 24, 2015

Status: closed (inferred from source dates) · Electrical System

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

RQ14002 · Air Bag Non-Deployment/Engine Stall

Opened Jun 16, 2014 · Closed Mar 2, 2015

Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972

Additional source detail variants (2)

Air Bags

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972

Electrical System:ignition:module

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972