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2009 Dodge Journey Awd

Owner reports · Recalls · Investigations

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When problems were reported

Mileage at the reported incident

122 reports with mileage · 39 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes, Hydraulic. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports7 fire reports1 injury reports

Power Train complaints

28 reports
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90,000 miles · Aug 16, 2014
EnginePower Train

MY CAR WOULD NOT SHIFT INTO SECOND OR THIRD GEAR - I HAD TO PARK CAR, SHUT OFF AND RESTART. DID SAME THING COUPLE DAYS LATER AND MY ENGINE LIGHT CAME ON. HAD MY MECHANIC CHECK THE CODE AND IT IS SOMETHING TO DO WITH THE TRANSMISSION. THE CAR JUST HIT 90,000 MILES. I HAVE ALREADY HAD THE WATER PUMP REPLACED, FRONT AND BACK BR…

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MY CAR WOULD NOT SHIFT INTO SECOND OR THIRD GEAR - I HAD TO PARK CAR, SHUT OFF AND RESTART. DID SAME THING COUPLE DAYS LATER AND MY ENGINE LIGHT CAME ON. HAD MY MECHANIC CHECK THE CODE AND IT IS SOMETHING TO DO WITH THE TRANSMISSION. THE CAR JUST HIT 90,000 MILES. I HAVE ALREADY HAD THE WATER PUMP REPLACED, FRONT AND BACK BRAKES, PADS, ROTORS AND CALIPERS REPLACED. THIS CAR IS A PIECE OF GARBAGE.

NHTSA ODI #10625743

89,950 miles · May 21, 2014
EnginePower TrainService Brakes

FOR A WHILE NOW, RANDOMLY MY JOURNEY WILL GET STUCK IN 2ND OR 3RD GEAR AFTER TAKING OFF. I WILL HAVE TO STOP, PUT IT IN PARK, SHUT OFF THE ENGINE AND RESTART IT FOR IT TO RESET ITSELF. THE STEERING WHEEL SHAKES WHEN APPLYING THE BRAKES, BUT I'VE HAVE A COMPLETE NEW SET OF BRAKES PUT ON IT, ROTORS AND NEW CALIPERS IN THE FRONT. T…

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FOR A WHILE NOW, RANDOMLY MY JOURNEY WILL GET STUCK IN 2ND OR 3RD GEAR AFTER TAKING OFF. I WILL HAVE TO STOP, PUT IT IN PARK, SHUT OFF THE ENGINE AND RESTART IT FOR IT TO RESET ITSELF. THE STEERING WHEEL SHAKES WHEN APPLYING THE BRAKES, BUT I'VE HAVE A COMPLETE NEW SET OF BRAKES PUT ON IT, ROTORS AND NEW CALIPERS IN THE FRONT. THE BRAKES ALSO MAKE A KNOCKING SOUND. I ALSO GOT A COMPLETE SET OF TIRES AND THEY SEEM TO BE WEARING QUICKER THAN NORMAL. I HAVE HAD 3 DIFFERENT SHOPS LOOK AT THE BREAKS FOR A DIAGNOSES AND ALL OF THEM SAY THAT THE RIGHT PARTS ON IT AND THEY DON'T SEE AND REASON FOR THE NOISES. *TR

NHTSA ODI #10593079

Mileage unknown · Apr 6, 2014
Electrical SystemPower Train

HAD THE CAR A LITTLE OVER A MONTH AND ON THE WAY HOME FROM WORK A VERY LOUD NOISE. WE HAD IT TOWED TO DEALER WHO STATED TRANSFER CASE HAS A LEAK. I HAD TO FIGHT WITH THE WARRANTY COMPANY TO COVER THIS REPLACEMENT. NOW THE ELECTRIC SYSTEM IS CAUSING MY FAN, BRAKE LIGHTS, AND CHARGERSTO GO ON AND OFF.. *TR

NHTSA ODI #10577744

77,000 miles · Dec 30, 2013
Power Train

I WAS DRIVING HOME MY WIFE, DAUGHTER AND MY PREGNANT WIFE, WHEN ABOUT 1/2 FROM HOME A DARK BLACK SMOKE CAME OUT OF THE ENGINE COMPARTMENT, I PULLED OVER AND PULLED THE HOOD LATCH, AND AFTER I WAS ABLE TO GET MY FAMILY OUT OF THE CAR, I LOOKED UNDERNEATH THE CAR,A DARK FLUID WAS POURING ON TOP OF THE EXHAUST. THE CAR HAD TO BE T…

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I WAS DRIVING HOME MY WIFE, DAUGHTER AND MY PREGNANT WIFE, WHEN ABOUT 1/2 FROM HOME A DARK BLACK SMOKE CAME OUT OF THE ENGINE COMPARTMENT, I PULLED OVER AND PULLED THE HOOD LATCH, AND AFTER I WAS ABLE TO GET MY FAMILY OUT OF THE CAR, I LOOKED UNDERNEATH THE CAR,A DARK FLUID WAS POURING ON TOP OF THE EXHAUST. THE CAR HAD TO BE TOWED TO THE MECHANIC. AFTER AN INSPECTION, HE FOUND THAT THE POWER TRANSFER CASE UNIT CRACKED. HAD TO PAY OUT OF POCKET SINCE DEALER SAID THAT IT WASN'T UNDER WARRANTY AND THAT'S NORMAL WEAR FOR THESE VEHICLE. $1350 FOR TRANSFER CASE, $85 TOW TRUCK AND $450 LABOR. *TR

NHTSA ODI #10557828

96,000 miles · Nov 20, 2013
EnginePower Train

I NOTICED OVER THE WEEKEND THAT THE CAR STARTED MAKING A WEIRD TICKING NOISE. ALSO WHEN PUT INTO REVERSE IT SEEMED LIKE IT WANTED TO STALL SOMETIMES. I WAS DRIVING TO WORK AND IT STARTED TO BUCK AND SPUTTER. I WAS ABLE TO GET IT PULLED OVER AND THERE WAS SMOKE COMING FROM UNDER THE HOOD. I HAD IT TOWED TO A GARAGE WHERE IT W…

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I NOTICED OVER THE WEEKEND THAT THE CAR STARTED MAKING A WEIRD TICKING NOISE. ALSO WHEN PUT INTO REVERSE IT SEEMED LIKE IT WANTED TO STALL SOMETIMES. I WAS DRIVING TO WORK AND IT STARTED TO BUCK AND SPUTTER. I WAS ABLE TO GET IT PULLED OVER AND THERE WAS SMOKE COMING FROM UNDER THE HOOD. I HAD IT TOWED TO A GARAGE WHERE IT WAS DIAGNOSED WITH A CRACKED TRANSFER CASE WHICH CAME WITH A $2400 ESTIMATE! AFTER DOING A LITTLE RESEARCH IT SOUNDS LIKE THIS IS A TYPICAL PROBLEM WITH THIS MODEL AND YEAR AND FOUND MANY ACCOUNTS ON DODGEJOURNEYFORUM.COM. SOUNDS LIKE A RECALL NEEDS TO HAPPEN BEFORE SOMEONE GETS HURT IF IT HASN'T HAPPENED ALREADY! *TR

NHTSA ODI #10553011

23,000 miles · Aug 26, 2013
Electrical SystemPower TrainService Brakes

BOUGHT THIS CAR BRAND NEW OFF SHOW ROOM FLOOR IN FEB OF 2009 AND ONLY OWNER....FIRST 6 MONTHS OF OWNING IT STARTED WITH SERPENTINE BELT, HEAT SHIELD, GEAR BOX, AC COOLANT, ELECTRICAL , TRANSMISSION (4 TIMES) BRAKES AND ROTORS (5 TIMES), BATTERY ISSUES AND NOT TO MENTION TIRE REPLACEMENT ALL BEFORE 50K MILES. WITH THIS BEING SAID…

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BOUGHT THIS CAR BRAND NEW OFF SHOW ROOM FLOOR IN FEB OF 2009 AND ONLY OWNER....FIRST 6 MONTHS OF OWNING IT STARTED WITH SERPENTINE BELT, HEAT SHIELD, GEAR BOX, AC COOLANT, ELECTRICAL , TRANSMISSION (4 TIMES) BRAKES AND ROTORS (5 TIMES), BATTERY ISSUES AND NOT TO MENTION TIRE REPLACEMENT ALL BEFORE 50K MILES. WITH THIS BEING SAID YOU WOULD THINK I HAVE BUILT A NEW CAR BY NOW. YES L EVEN PURCHASED EXTENDED WARRANTY BUT STILL PAY OUT OF POCKET CAUSE GUESS WHAT "EVERYTHING IS NOT COVERED" ITS A LEMON AND I AM SCARED FOR ME AND MY DAUGHTER TO DRIVE IT!!! EVERY MONTH ITS SOMETHING NEW THAT I HAVE TO FIX AND REPLACE, CAN NO LONGER AFFORD IT. I WAS PROUD TO BE ABLE TO PURCHASE A NEW CAR WITH ALL THE BELLS AND WHISTLES I WANTED, BUT HECK I CANT AFFORD IT. THE MAINTENANCE COST HAS WIPED OUT ANY SAVINGS I TRIED TO HAVE. I WILL HAVE TO TRY AND TRADE IT IN, HOWEVER I KNOW I AM NOT GOING TO GET WHAT I STILL OWE AND ITS SAD I WILL STILL BE PAYING FOR THIS PIECE OF CRAP. REALLY SAD WHEN YOU CONTACT CHRYSLER TO MAKE THEM AWARE OF ALL THE ISSUES AND PROBLEMS THEY DON'T EVEN APOLOGIZE FOR PRODUCING SUCH POOR WORK. GUESS IT WILL TAKE MANY MORE FAMILIES TO GO BANKRUPT OR PEOPLE GETTING HURT FOR THEM TO DO SOMETHING ABOUT THIS CAR!! *TR

NHTSA ODI #10537320

91,000 miles · Jul 11, 2013
Power TrainFire

I PURCHASED THE 2009 DODGE JOURNEY SXT USED IN 2012. IN LESS THEN A YEAR I HAD TO REPLACE AN AXLE, THEN REPLACE A DRIVE SHAFT. ONCE THE DRIVE SHAFT WAS REPLACED, LESS THEN A MONTH LATER I WAS DRIVING HOME AND HEARD A CLICKING NOISE. IT LASTED NO LONGER THEN A MINUTE AND THEN ABOUT 1 MILE DOWN THE ROAD AS I WAS TURNING ON TO MY R…

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I PURCHASED THE 2009 DODGE JOURNEY SXT USED IN 2012. IN LESS THEN A YEAR I HAD TO REPLACE AN AXLE, THEN REPLACE A DRIVE SHAFT. ONCE THE DRIVE SHAFT WAS REPLACED, LESS THEN A MONTH LATER I WAS DRIVING HOME AND HEARD A CLICKING NOISE. IT LASTED NO LONGER THEN A MINUTE AND THEN ABOUT 1 MILE DOWN THE ROAD AS I WAS TURNING ON TO MY ROAD I HEARD A LOUD CRACK. MY VEHICLE THEN SHOOK VIOLENTLY AS I DROVE, AS IF ONE OF THE TIRES MIGHT BE FALLING OFF. I CAUTIOUSLY CONTINUED ON AT NO MORE THEN 15MPH TO MY DRIVE (MAYBE 2/10 OF A MILE). WHEN I PULLED IN MY CAR WAS SMOKING. THE NEXT DAY WE HAD THE VEHICLE TOWED TO A LOCAL REPAIR SHOP, THINKING MAYBE IT WAS A TRANSMISSION PROBLEM. AND WERE INFORMED IT WAS A TRANSFER CASE NEEDING TO BE REPLACED. IT HAD CRACKED AND SPLIT DOWN THE MIDDLE AND WAS LEAKING FLUID. WHEN WE CALLED TO CHECK ON THE $1200.00 PART (AFTER ALREADY PUTTING IN ANOTHER $1500 IN PARTS AND LABOR TO THE OTHER TWO PROBLEMS) WE WERE INFORMED THAT THE COMPANY WAS OVER 300 PARTS BEHIND ON THEM AND IT COULD TAKE A WHILE. GREAT. AFTER IMMENSE ONLINE RESEARCH IT APPEARS THAT THIS IS A COMMON PROBLEM IN THE SXT AWD VERSION OF THIS VEHICLE. HAD WE PURCHASED THIS VEHICLE NEW, IT WOULD HAVE BEEN COVERED UNDER A LIFETIME WARRANTY, HOWEVER BECAUSE IT WAS USED WE GET SCREWED. IF YOU ASK ME, DODGE SHOULD BACK ITS VEHICLES, NO MATTER WHAT. A RECALL SHOULD BE ISSUED AND DODGE SHOULD HAVE TO FIX WHAT APPEARS TO BE A COMMON PROBLEM. *TR

NHTSA ODI #10524375

61,914 miles · Apr 19, 2013
Power Train

I BOUGHT MY JOURNEY LESS THAN A YEAR AGO. SINCE I AM NOT THE ORIGINAL OWNER I GET THE SHAFT WITH A CAR W/LESS THAN 60,000. WELL, I HAD JUST GOTTEN NEW TIRES WHEN ON MY WAY HOME I APPLY THE BRAKES TO PULL INTO THE DRIVE AND HEAR A HORRIFIC METALLIC NOISE. UPON MY HUSBANDS INSPECTION THERE IS NOTHING FOUND WRONG WITH THE BRAKES OR…

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I BOUGHT MY JOURNEY LESS THAN A YEAR AGO. SINCE I AM NOT THE ORIGINAL OWNER I GET THE SHAFT WITH A CAR W/LESS THAN 60,000. WELL, I HAD JUST GOTTEN NEW TIRES WHEN ON MY WAY HOME I APPLY THE BRAKES TO PULL INTO THE DRIVE AND HEAR A HORRIFIC METALLIC NOISE. UPON MY HUSBANDS INSPECTION THERE IS NOTHING FOUND WRONG WITH THE BRAKES OR THE FRONT OF THE CAR, AFTER NOT BEING ABLE TO STAND THE NOISE ANYMORE I HAVE HIM CHANGE THE FRONT BRAKES THE NEXT DAY, THINKING MAYBE THE TIRE GUY HAD KNOCKED SOMETHING LOOSE AND WE COULDN'T FIND IT.BRAKES STILL LOOKED GOOD, CHANGED ANYWAY. NOISE STILL HORRIBLE. NEXT DAY TOOK THE CAR TO A MECHANIC WHO INFORMED ME OF MAJOR TRANSMISSION PROBLEMS. I HAD THE CAR TRANSPORTED TO A TRANSMISSION SHOP. DIAGNOSES, TRANSFER CASE HAS GONE OUT, BAD NEWS OVER 600!!!!!!! ON BACKORDER, LET ME KNOW IT MIGHT BE UP TO 2 MONTHS BEFORE THEY COULD GET ONE TO FIX IT. I TALKED TO THE LOCAL DEALERSHIP, THEY INFORMED ME THEY COULD GET ONE SOONER. I HAD THE CAR TRANSPORTED ONCE AGAIN. AFTER BEING AT THE DEALERSHIP FOR 2 WEEKS NOW THEY ARE TELLING ME IT MAYBE ATLEAST ANOTHER MONTH. REALLY? I AM STILL WAITING. JUST WONDERING WHAT THE MAGIC NUMBER OF PROBLEMS TO ONE PART DOES IT TAKE BEFORE CHRYSLER/DODGE ADMITS THAT THERE IS A PROBLEM WITH THEM AND THEY DO A RECALL ON THESE TRANSFERCASES THAT ARE NOT LASTING AS LONG AS AN AMERICAN PART SHOULD? IF I HAD KNOWN ABOUT THIS COMMON TRANSFER BOX PROBLEM I WOULD HAVE ATLEAST BEEN THE FIRST OWNER OF A NEW VEHICLE WITH A WARRENTY NOT THE SECOND WHO GETS THE SHAFT. SO $2000.00 LATER I AM STILL WAITING. *TR

NHTSA ODI #10508767

67,400 miles · Nov 28, 2012
Power TrainFire

BOUGHT THIS VEHICLE USED IN SEPTEMBER OF 2009. ASSUMED THAT THE UNLIMITED POWERTRAIN WARRANTY APPLIED TO THIS VEHICLE. NOTICED A FOUL, PUNGENT ODOR 2-3 DAYS PRIOR TO FOLLOWING INCIDENT. ON THE DAY OF THE INCIDENT, I MADE A SLOW LEFT HAND TURN WHEN I HEARD A LOUD METALLIC SOUND FROM UNDERNEATH THE ENGINE COMPARTMENT. I EXITED THE…

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BOUGHT THIS VEHICLE USED IN SEPTEMBER OF 2009. ASSUMED THAT THE UNLIMITED POWERTRAIN WARRANTY APPLIED TO THIS VEHICLE. NOTICED A FOUL, PUNGENT ODOR 2-3 DAYS PRIOR TO FOLLOWING INCIDENT. ON THE DAY OF THE INCIDENT, I MADE A SLOW LEFT HAND TURN WHEN I HEARD A LOUD METALLIC SOUND FROM UNDERNEATH THE ENGINE COMPARTMENT. I EXITED THE VEHICLE, LOOKED UNDERNEATH AND FOUND THICK, DARK FLUID POURING FROM UNDERNEATH THE VEHICLE, AS WELL AS A SMALL FIRE. FIRE SELF EXTINGUISHED. WAS ABLE TO DRIVE VEHICLE SLOWLY HOME (APPROXIMATELY 1/2 MILE) AND PARK IT. 2 DAYS LATER, I HAD THE VEHICLE TOWED TO A MECHANIC, WHO DIAGNOSED A FAILED TRANSFER CASE. AFTER THE VEHICLE WAS REMOVED FROM MY DRIVEWAY, I FOUND A PIECE OF METAL APPROXIMATELY THE SIZE OF A SILVER DOLLAR WHERE THE VEHICLE HAD BEEN. DODGE IS NOW DENYING RESPONSIBILITY IN THIS INSTANCE EVERY THOUGH THERE APPEARS TO BE (AND MY MECHANIC VERIFIED) A PARTS/MANUFACTURING ISSUE WITH THIS VEHICLE. PREPARING LEGAL ACTION AT THIS TIME. *TR

NHTSA ODI #10486328

Mileage unknown · Oct 1, 2012
Power TrainTires

I HAVE A 2009 JOURNEY SXT, AND THE TRANSFER CASE BLEW AT 12,000 MILES DUE TO BAD OIL AT FACTORY, I THOUGHT "ODD BUT OKAY". AT THAT TIME I WAS INFORMED I NEEDED BRAKES AND ROTORS. AGAIN I THOUGHT ODD AND QUESTIONED WHY I NEEDED BOTH, IT WAS EXPLAINED TO ME THAT THE ROTORS ARE SO THIN THAT THEY HAVE TO BE REPLACED WHEN REPLACING …

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I HAVE A 2009 JOURNEY SXT, AND THE TRANSFER CASE BLEW AT 12,000 MILES DUE TO BAD OIL AT FACTORY, I THOUGHT "ODD BUT OKAY". AT THAT TIME I WAS INFORMED I NEEDED BRAKES AND ROTORS. AGAIN I THOUGHT ODD AND QUESTIONED WHY I NEEDED BOTH, IT WAS EXPLAINED TO ME THAT THE ROTORS ARE SO THIN THAT THEY HAVE TO BE REPLACED WHEN REPLACING BRAKES. UNDER WARRANTY BUT NOT FOR BRAKES ABOUT 2 MONTHS KATERINA GOT THE RECALL AFTER THEY PUT THE SAME [XXX] BRAKES AND ROTORS ON THERE THAT WAS RECALLED SO IMAGINE MY SURPRISE WHEN I HAD TO GET THEM DONE AGAIN AT 35/40K TO WHICH I HAD MY DAD DO THEM AND PICKED OUT THE BRAKE SHOES MYSELF. SO I DRIVE IT FOR A WHILE ANOTHER 20K AND AGAIN I NEED NEW TIRES AND BRAKES AND AN ALIGNMENT. SO 2000 LATER CUS HAVING "SIZE 225/55/R19" THERE IS ONLY ONE MANUFACTURE AND TIRES ARE 250 EACH. NOW I AM USED TO HAVING NEW TIRES AND YOU ROTATE THEM EVERY OTHER OIL CHANGE AND THAT'S IT UNTILYOU GET UP THERE IN MILEAGE AGAIN. NOT SO - 3 WEEKS LATER I WAS BACK IN THERE BECAUSE I KEPT LOOSING TIRE PRESSURE WELL ON TIRE HAD A NAIL IN IT - WHICH THEY DIDN'T TELL ME THEY JUST SAID THE TIRES LOOK GREAT THEY CHECKED THEM FOR LEAKS AND FOUND NONE. ONE WEEK LATER I WAS BACK IN THERE AS TIRES ARE LOOSING AIR ONCE AGAIN. TO WHICH THEY TELL ME THEY WILL REVEAL THEM JUST THIS ONCE FREE OF CHARGE AND I NEED A NEW TIRE AS THE PATCH (THAT I DIDN'T KNOW ABOUT) ON SIDEWALL BLEW OUT. OKAY NOW I AM THINKING GOOD SHOULD BE ALL SET BUT THEN THE DEALERSHIP TOLD ME I HAD A CRACKED VALVE STEM AND FOR THEM TO FIX IT WILL BE ANOTHER 200. NOW WHEN I PAY 250 PER TIRE I EXPECT THAT THE VALVE STEM WOULD BE REPLACED AND A NEW ONE PUT ON. AGAIN NOPE!!!,!,!!! SO VERY OTHER DAY WE HAVE TO PUT AIR IN MY TIRES. EXCEPT ONE DAY THE VALVE STEM COVER CAME RIGHT OFF AND NOW MY CAR SITS. WHEN BUYING VEHICLE I WAS TOLD FULL SIR SPARE NOPE AGAIN JUST A DONUT SO IF ANYONE KNOWS WHY A VALVE STEM WOULD NOT BE REPLACED WHEN TIRES ARE I WOULD SURE APPRECIATE SOME ANSWERS.... THANKS JOURNEY RUNNING ME OVER INFORMATION REDACTED PURSUANT TO THE FREEDOM

NHTSA ODI #10478206

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

EA24003 · Vehicle Entrapment

Opened Aug 1, 2024 · No close date supplied

Status: open (inferred from source dates) · Latches/locks/linkages

The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. ODI also continues to explore other potential causes for door lock malfunction. ODI has determined that an upgrade to an Engineering Analysis (EA) is necessary to continue the review of the investigative material and to assess the risk to motor vehicle safety . To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

PE23008 · Vehicle Entrapment

Opened May 1, 2023 · Closed Aug 15, 2024

Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Latches/locks/linkages:doors:lock; Latches/locks/linkages:electronic Lock/latch Actuator

The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality.  During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (3)

Latches/locks/linkages:doors:latch

The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality.  During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Latches/locks/linkages:doors:lock

The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality.  During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Latches/locks/linkages:electronic Lock/latch Actuator

The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality.  During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

DP14004 · Totally Integrated Power Module Failure

Opened Sep 25, 2014 · Closed Jul 24, 2015

Status: closed (inferred from source dates) · Electrical System

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

RQ14002 · Air Bag Non-Deployment/Engine Stall

Opened Jun 16, 2014 · Closed Mar 2, 2015

Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972

Additional source detail variants (2)

Air Bags

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972

Electrical System:ignition:module

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972