Electrical System. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes, Hydraulic. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports7 fire reports1 injury reports

Electrical System complaints

47 reports

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Mileage unknown · Apr 23, 2013

Electrical System

MULTIPLE ELECTRICAL ISSUES: DASH LIGHTS GO OUT WHEN TURNING WIPERS ON/OFF. DASH LIGHTS REAPPEAR AFTER ON/OFF ACTION COMPLETE. KEY WOULD NOT START CAR, BUT WOULD LOCK/UNLOCK DOORS. WIPERS MOVE UPWARDS ABOUT 2-3 INCHES WHEN USING UNLOCK BUTTON ON KEY. *TR

NHTSA ODI #10509265

24,000 miles · Nov 16, 2012

Electrical SystemService Brakes, Hydraulic

CAR WON'T START AT RANDOM INTERVALS. WILL NOT MAKE ANY NOISE, JUST A CLICK. STARTED ROUGHLY A YEAR AGO, AFTER A FEW MINUTES IT WOULD START AGAIN. NOW I WAIT MORE THAN A HALF HOUR. NEVER SURE IF IT WILL START. THIS CAR IS STRANDING ME. IT HAS A LIST OF PROBLEMS SUCH AS BAD BRAKES THAT HAVE BEEN FIXED MULTIPLE TIMES AND OTHER…

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NHTSA ODI #10484897

64,236 miles · Jul 21, 2012

Electrical SystemFuel/propulsion SystemVehicle Speed Control

MY TEENAGE DRIVER WAS ON THE HIGHWAY AND HAD COMPLETE LOSS OF POWER, SHE MANAGED TO PULL TO SIDE OF HIGHWAY. THE VEHICLE STARTED RIGHT UP AND WE MERGED BACK ON THE HIGHWAY ONLY TO HAVE A COMPLETE LOSS OF POWER AGAIN. WE TURNED THE CAR OFF AND WAITED 10 MINUTES. THE CAR STARTED AND WE MADE IT HOME. TWO DAYS LATER WHILE ON A RURAL…

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NHTSA ODI #10466850

34,000 miles · Jun 8, 2012

Electrical System

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TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT HE ATTEMPTED TO START THE VEHICLE, BUT IT WOULD NOT START. THE CONTACT STATED THAT HE TRIED TO START IT SEVERAL TIMES UNSUCCESSFULLY. THE VEHICLE SUCCESSFULLY STARTED APPROXIMATELY ONE DAY LATER. AN AUTHORIZED DEALER WAS NOTIFIED AND STATED THAT THE FAILURE MAY BE DUE TO THE STARTER. THE CONTACT WAS ADVISED TO BRING THE VEHICLE IN FOR A DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 34,000. SM.

NHTSA ODI #10461017

Mileage unknown · Nov 3, 2011

Electrical SystemEngine And Engine Cooling

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MY COMPLAINT CONSISTS OF THE TIRES, STARTER, AND PRESSURE SENSORS ON MY 2009 DODGE JOURNEY. FIRST, THE CHEAPEST TIRES MY DEALER CAN FIND FOR MY VEHICLE ARE PRICED AT $225/TIRE. THUS, A $1000.00 COST FOR TIRE REPLACEMENT. THIS WOULD BE REASONABLE IF THE VEHICLE WAS A LUXURY VEHICLE I.E.: AUDI, BMW, CADILLAC, MERCEDES, ETC... HOWEVER, IT IS A DODGE. I HAVE HAD TO REPLACE MY DODGE'S TIRES EVERY WINTER SINCE PURCHASE. THEREFORE, THESE PERFORMANCE TIRES ARE ONLY LASTING APPROXIMATELY 20,000/MILES A PIECE. AFFORDABLE, IS WHY I PURCHASED DODGE. I AM NOT RECEIVING THIS, NOT EVEN IN THE BASIC MAINTENANCE OF TIRES. NEXT, MY STARTER HAD TO BE REPLACED RECENTLY. I WAS TOLD THAT MANY DODGE JOURNEY STARTERS ARE "GOING." HOWEVER, WITH NO RECALL ON THE PART, I ENDED UP PAYING A $100.00 TOWARDS A DEDUCTIBLE THAT IS PART OF MY WARRANTY. FINALLY, I HAD TO REPLACE TWO TIRE SENSORS AS WELL ON MY VEHICLE THIS YEAR. AGAIN, NO RECALL ON THE PART. THEREFORE, A $100.00 DEDUCTIBLE WAS REQUIRED. I AM DISAPPOINTED THAT DESPITE MY WARRANTY I AM PAYING DEDUCTIBLES AND DESPITE OTHER NUMEROUS JOURNEYS HAVING THE SAME PROBLEMS THE PARTS AREN'T BEING RECALLED. I AM FORCED TO SPEND $1000.00 ON TIRES EVERY 20,000 MILES ON TOP OF MY ACTUAL MONTHLY CAR PAYMENT >$500.00. THE ABOVE EXPENSES SHOULD DEFINITELY NOT BE REQUIRED ON A BRAND NEW CAR. *TR

NHTSA ODI #10434109

Mileage unknown · Sep 13, 2011

Electrical SystemElectronic Stability Control (esc)Service Brakes, Hydraulic

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

NHTSA ODI #10425148

74,000 miles · Aug 12, 2010

Electrical SystemFire

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I WAS DRIVING 2009 DODGE JOURNEY SOMETHING SMELLED LIKE IT WAS BURNING BY THE TIME I COULD SAFELY PULL THE VEHICLE OVER THE FRONT END AND THE ENGINE HAD LOCKED UP THERE WAS SMOKE COMING IN THROUGH VENTS UNDER THE HOOD AND OUT THE EXHAUST. CALLED 911 FOR ELECTRICAL HARNESS AND ENGINE COMPARTMENT FIRE. ALL APPROPRIATE PEOPLE RESPONDED AND PUT THE FIRE OUT SAFELY. THE FAILURE OBVIOUSLY OCCURRED ONLY ONCE AND STILL WAITING ON THE INSURANCE COMPANY TO DECIDE IF THE VEHICLE IS TOTALED OR NOT. THE CAR HAD BEEN INTO THE SHOP FOR ENGINE TICK UPON START AND TOLD BY DODGE THAT IT WAS NORMAL BECAUSE THAT IS HOW THE SENDING UNIT FOR THE OIL WAS BUILT. CALLED MY VIN NUMBER IN FOR RECALLS AS I DID NOT BUY IT BRAND NEW WAS TOLD BY DODGE THAT THE WIRING HARNESS AND TRANSAXLE DID NOT APPLY TO MY VEHICLE. STILL WAITING ON INSURANCE AS I SAID BUT ITS KIND OF CURIOUS THAT THIS SPECIFIC FAILURE WOULD SOUND VERY MUCH LIKE THE RECALL NOTICES. *TR

NHTSA ODI #10348925

Official recalls

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

EA24003 · Vehicle Entrapment

Opened Aug 1, 2024 · No close date supplied

Status: open (inferred from source dates) · Latches/locks/linkages

The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. ODI also continues to explore other potential causes for door lock malfunction. ODI has determined that an upgrade to an Engineering Analysis (EA) is necessary to continue the review of the investigative material and to assess the risk to motor vehicle safety . To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

PE23008 · Vehicle Entrapment

Opened May 1, 2023 · Closed Aug 15, 2024

Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Latches/locks/linkages:doors:lock; Latches/locks/linkages:electronic Lock/latch Actuator

The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (3)

Latches/locks/linkages:doors:latch

Latches/locks/linkages:doors:lock

Latches/locks/linkages:electronic Lock/latch Actuator

DP14004 · Totally Integrated Power Module Failure

Opened Sep 25, 2014 · Closed Jul 24, 2015

Status: closed (inferred from source dates) · Electrical System

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

RQ14002 · Air Bag Non-Deployment/Engine Stall

Opened Jun 16, 2014 · Closed Mar 2, 2015

Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972

Additional source detail variants (2)

Air Bags

Electrical System:ignition:module