DT: CONTACT STATED THERE WAS A RECALL ON THE BOLTS OF THE DRIVER SIDE SEAT; THIS HAD BEEN REPAIRED ON JUNE 4, 2003. SINCE THE REPAIRS HAVE BEEN DONE THERE WERE ONGOING PROBLEMS WITH THE SEAT. THE SERVICE DEALER WILL PERFORM A DIAGNOSTIC TEST, AND IF IT WAS DEEMED THAT THE PROBLEM WAS NOT RELATED TO THE RECALL THE CONTACT W…
Read full complaint
DT: CONTACT STATED THERE WAS A RECALL ON THE BOLTS OF THE DRIVER SIDE SEAT; THIS HAD BEEN REPAIRED ON JUNE 4, 2003. SINCE THE REPAIRS HAVE BEEN DONE THERE WERE ONGOING PROBLEMS WITH THE SEAT. THE SERVICE DEALER WILL PERFORM A DIAGNOSTIC TEST, AND IF IT WAS DEEMED THAT THE PROBLEM WAS NOT RELATED TO THE RECALL THE CONTACT WILL HAVE TO PAY FOR THIS WORK.*AK
NHTSA ODI #10126244
Mileage unknown · Nov 11, 2004
Seats
TOOK CAR FOR RECALL FIX,AFTER PART BROKE(RECLINER BOLTS DRIVER'S SEAT 98 DODGE INTREPID)WAS TOLD BY DEALER BOLTS CAN'T BE FIXED WITHOUT REPLACING RECLINER ADJUSTER FOR $875 (PART ONLY)I WAS NOT SATISFIED WITH DIAGNOSTIC AND NOTHING HAS BEEN FIXED,IT'S BEEN 3 DAYS. PLEASE LOOK INTO THIS MATTER. *JB
NHTSA ODI #10098711
96,000 miles · Jul 31, 2003
Seats
CONSUMER STATES WHILE GETTING INTO THE VEHICLE THE DRIVERS SEAT BACK COLLASPED. PLEASE PROVIDE ANY FURTHER INFORMATION. *PH
NHTSA ODI #10031757
Mileage unknown · Jun 9, 2003
EquipmentSeats
I HAVE GREAT MISGIVINGS ABOUT REPAIRS EFFECTED BY A DAIMLER CHRYSLER DODGE DEALERSHIP ON A RECENT RECALL ISSUED BY THE MANUFACTURER AND EFFECTING A SEVERAL CHRYSLER MODELS INCLUDING MY 1998 DODGE INTREPID. RECALL INVOLVED CHANGING OUT DRIVER'S SIDE RECLINER BOLTS. I'VE CONTACTED DAIMLER CHRYSLER CORP.'S CUSTOMER SERVICE DEPT. TO…
Read full complaint
I HAVE GREAT MISGIVINGS ABOUT REPAIRS EFFECTED BY A DAIMLER CHRYSLER DODGE DEALERSHIP ON A RECENT RECALL ISSUED BY THE MANUFACTURER AND EFFECTING A SEVERAL CHRYSLER MODELS INCLUDING MY 1998 DODGE INTREPID. RECALL INVOLVED CHANGING OUT DRIVER'S SIDE RECLINER BOLTS. I'VE CONTACTED DAIMLER CHRYSLER CORP.'S CUSTOMER SERVICE DEPT. TO VOICE MY CONCERNS. CHRYSLER'S CUSTOMER SERVICES AS INFORMED ME THAT THEIR DEALER CONFIRMED SATISFACTORY COMPLETION OF THE WORK AND THAT THE SPECIFIC RECALL CASE WAS CONSIDERED CLOSED. I ASKED FOR A WRITTEN DECLARATION FROM CHRYSLER'S CUSTOMER SERVICES, CONFIRMING THAT THE RECALL REPAIRS WERE COMPLETED SATISFACTORILY AND WERE EXECUTED IN STRICT COMPLIANCE WITH THE RECOMMENDATION ISSUED BY DAIMLER CHRYSLER'S TECHNICAL/ENGINEERING DEPARTMENT. CHRYSLER'S CUSTOMER SERVICES REFUSED TO HONOR MY REQUEST. WHAT RECOURSE DO I HAVE IF I STILL AM UNEASY ABOUT THE REPAIRS EFFECTED?*AK
NHTSA ODI #10021295
Mileage unknown · May 23, 2003
Seats
THE RECLINING BOLT WAS WEAK. *NLM
NHTSA ODI #10020468
Mileage unknown · Jul 30, 2002
Seats
DRIVER'S SEAT HAS RECLINED WHILE DRIVING 30 MPH. PROBLEM WAS DUE TO A BOLT SHEARING OFF. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFROMATION.*AK
NHTSA ODI #8015156
Mileage unknown · Mar 18, 2002
SeatsCrashInjury
ON A FRONTAL IMPACT, WITH ABOUT A 30 MPH SPEED CHANGE, THE RIGHT SEAT BOTTOM MOVED FORWARD AS ITS ANCHOR FAILED, AND THE SPLIT SEAT BACK FAILED, WITH A BARN DOOR EFFECT DUE TO POOR LATCH PLACEMENT, CAUSED OWNER'S 15 YEARS OLD DAUGHTER TO SUBMARINE FORWARD CAUSING THE LAP BELT TO RIDE UP OVER HER PELVIS AT THE SAME TIME SEAT BACK…
Read full complaint
ON A FRONTAL IMPACT, WITH ABOUT A 30 MPH SPEED CHANGE, THE RIGHT SEAT BOTTOM MOVED FORWARD AS ITS ANCHOR FAILED, AND THE SPLIT SEAT BACK FAILED, WITH A BARN DOOR EFFECT DUE TO POOR LATCH PLACEMENT, CAUSED OWNER'S 15 YEARS OLD DAUGHTER TO SUBMARINE FORWARD CAUSING THE LAP BELT TO RIDE UP OVER HER PELVIS AT THE SAME TIME SEAT BACK COLLAPSED ON HER, WHICH CAUSED TERRIBLE ABDOMINAL INJURIES, A CHANCE FRACTURE AT L-3, AND A SEVERED SPINAL CORD RESULTING IN PARAPLEGIA. THREE POINT BELT WAS BEING PROPERLY UTILIZED AT THE TIME OF THE COLLISION, AND THE TRUNK WAS LIGHTLY LOADED.*AK
NHTSA ODI #759479
Mileage unknown · Jul 25, 2000
Seats
POWER DRIVER SEAT MOVES BACK AND FORTH ON STOPS AND HAD BEEN REPLACED. NOW AGAIN, I AM HAVING THE SAME PROBLEM BUT WILL NOT TAKE IT TO ORIGINAL DODGE DEALERSHIP WHERE PURCHASED. EVERYTHING DONE THERE IN PAST HAS BEEN PROBLEM AND NEVER CORRECTED. OTHER PROBLEMS EXIST AND WILL HAVE IT DONE OUT OF STATE AT ANOTHER DEALERSHIP THA…
Read full complaint
POWER DRIVER SEAT MOVES BACK AND FORTH ON STOPS AND HAD BEEN REPLACED. NOW AGAIN, I AM HAVING THE SAME PROBLEM BUT WILL NOT TAKE IT TO ORIGINAL DODGE DEALERSHIP WHERE PURCHASED. EVERYTHING DONE THERE IN PAST HAS BEEN PROBLEM AND NEVER CORRECTED. OTHER PROBLEMS EXIST AND WILL HAVE IT DONE OUT OF STATE AT ANOTHER DEALERSHIP THAT WORKED ON IT THAT DID VERY GOOD WORK AND DID NOT TRY TO MAKE ME FEEL AS THOUGH I AM CRAZY. *AK
ON CERTAIN PASSENGER VEHICLES, THE FLOOR SHIFTER IGNITION-PARK INTERLOCK MAY FAIL AND ALLOW THE SHIFTER TO BE MOVED OUT OF THE PARK POSITION WITH THE KEY REMOVED. AN INOPERATIVE INTERLOCK MAY ALSO ALLOW THE KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE PARK POSITION.
Consequence & remedy
Consequence: EITHER CIRCUMSTANCE MAY RESULT IN THE VEHICLE ROLLING AWAY WITHOUT WARNING.
Remedy: DEALERS WILL INSTALL A NEW LOAD-LIMITING PUSH ROD INTO THE FLOOR SHIFTER LEVER OF THE AFFECTED VEHICLES. OWNER NOTIFICATION BEGAN ON JUNE 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.
Consequence & remedy
Consequence: IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE RECLINER BOLTS. OWNER NOTIFICATION BEGAN ON APRIL 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: PASSENGER VEHICLE. SOME PASSENGER AIR BAG MODULE ASSEMBLIES ARE MISSING SOME REQUIRED COMPONENTS.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE AIR BAGS WOULD NOT DEPLOY, INCREASING THE RISK OF PERSONAL INJURY TO THE PASSENGER SEAT OCCUPANT.
Remedy: DEALERS WILL REPLACE THE AIR BAG MODULE IN THESE VEHICLES.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA03011 · Auto Trans IGNITION-PARK Interlock
Opened Jul 17, 2003 · Closed Jan 30, 2004
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Additional source detail variants (2)
Power Train:automatic Transmission
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (4)
Vehicle Speed Control:accelerator Pedal
BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
Vehicle Speed Control:cables
BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
Vehicle Speed Control
BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
Vehicle Speed Control:linkages
BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
1998 Dodge Intrepid Problems, Complaints & Recalls | Skip That Year
Illustration