NHTSA owner reports · September 18, 2026 snapshot.
Seats complaints
33 reportsClear category filterMileage unknown · Aug 8, 2000
Seats
ONE MORNING WHILE SITTING IN MY CAR THE FRONT DRIVER SIDE SEAT-BACK BROKE. THE SEAT-BACK BEGAN TO SAG BACKWARDS ON THE RIGHT SIDE. I TOOK THE CAR TO THE DEALER AND THEY CONTACTED DAIMLER-CHRYSLER VIA THEIR COMPUTER SYSTEM. MY CAR WAS COVERED FOR A FREE REPAIR BECAUSE OTHER DODGE INTERPID OWNERS ARE HAVING A SIMILAR PROBLEM. …
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ONE MORNING WHILE SITTING IN MY CAR THE FRONT DRIVER SIDE SEAT-BACK BROKE. THE SEAT-BACK BEGAN TO SAG BACKWARDS ON THE RIGHT SIDE. I TOOK THE CAR TO THE DEALER AND THEY CONTACTED DAIMLER-CHRYSLER VIA THEIR COMPUTER SYSTEM. MY CAR WAS COVERED FOR A FREE REPAIR BECAUSE OTHER DODGE INTERPID OWNERS ARE HAVING A SIMILAR PROBLEM. THOUGH MY REPAIR OF MY MOTERIZED DRIVER SIDE SEAT IS FREE, I FEEL THAT THIS COULD BE A MAJOR SAFETY PROBLEM. MY CAR WAS NOT MOVING WHEN THE SEAT BACK BROKE. HAD I BEEN INVOLVED IN AN ACCIDENT OR STOPPING QUICKLY I MAY HAVE HAD A MAJOR PROBLEM. DAIMLER-CHRYSLER KNOWS ABOUT THE PROBLEM BECAUSE THEY ARE FIXING IT FOR FREE. I WAS TOLD THAT THIS WAS SEVERAL HUNDRED DOLLARS OF FREE REPAIRS PROVIDED BY DAIMLER-CHRYSLER. SOMEONE SHOULD LOOK INTO THE DRIVER SIDE SEAT BACK FAILURE PROBLEM IN DODGE INTREPIDS.*AK
NHTSA ODI #727109
Mileage unknown · Jul 18, 2000
Seats
SEAT BACK SNAPPED ON RIGHT SIDE, DEALER SAYS FRAME IS BROKEN BUT IT'S NOT A MANUFACTURING DEFECT. BALONEY! SEAT BACK WOBBLES FROM SIDE TO SIDE AND IS VERY UNSTABLE. THEY WANT NEARLY $700 TO REPLACE. THIS IS NOT ACCEPTABLE TO ME. *AK
NHTSA ODI #725605
Mileage unknown · Jul 12, 2000
Seats
RIGHT SEATBACK SUPPORT BRACKET FOR DRIVERS BUCKET SEAT BROKE DUE TO FATIGUE CRACK. LEFT SEATBACK SUPPORT BRACKET CRACKED 1/4 INCH AT THIS TIME.
NHTSA ODI #725345
Mileage unknown · Apr 22, 2000
Seats
DRIVER SEAT (POWER) BROKE IN TWO AT THE RIGHT REAR CORNER NEAR WHERE IT IS BOLTED TO THE SEAT BACK, CAUSING THE BACK TO MOVE UP AWAY FROM THE SEAT. *AK
NHTSA ODI #721824
Mileage unknown · Mar 3, 2000
Seats
BACK OF FRONT SEAT BROKE DUE TO A BRACKET THAT HAD SHEARED OFF IN HALF, WHICH COULD HAVE CAUSED LOSS OF VEHICLE CONTROL AND INJURIES. *AK
NHTSA ODI #857856
Mileage unknown · Jan 3, 2000
SeatsInjury
DRIVER'S POWER SEAT CRACKED IN TWO:THE SEAT BACK CRACKED AWAY FROM THE SEAT BACK CAUSING THE SEAT TO LURCH BACKWARD. AT THIS POINT THERE WAS NO SUPPORT ON THE RIGHT SIDE OF THE DRIVERS SEAT. THE MOTION CAUSED ME TO VERE TO THE RIGHT - ALMOST HITTING ANOTHER CAR. THE CAR IS NOW ALMOST UNDRIVABLE DUE TO THE LACK OF SUPPORT THE SE…
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DRIVER'S POWER SEAT CRACKED IN TWO:THE SEAT BACK CRACKED AWAY FROM THE SEAT BACK CAUSING THE SEAT TO LURCH BACKWARD. AT THIS POINT THERE WAS NO SUPPORT ON THE RIGHT SIDE OF THE DRIVERS SEAT. THE MOTION CAUSED ME TO VERE TO THE RIGHT - ALMOST HITTING ANOTHER CAR. THE CAR IS NOW ALMOST UNDRIVABLE DUE TO THE LACK OF SUPPORT THE SEAT IS SUPPOSTED TO DO. WHEN THE SEAT LURCHED BACKWARD, I PULLED MY LOWER BACK IN AN ATTEMPT TO STAY IN AN UPRIGHT POSITION. NOW I KNOW THAT CHRYSLER-DAIMLER DOES NOT CARE ABOUT ME OR MY CAR BECAUSE I HAVE BEEN IN TO THE DEALER WHO WANTS NO RESPONSIBILITY FOR THIS MANUFACTURERS DEFECT. THE DEALER AND THE CUSTOMER ARBITRATION BOARD AT CHRYSLER BOTH WANT NOTHING TO DO WITH ME. I POLITELY ASKED THEM WHY THIS WILL NOT BE REPAIRED FOR FREE AND THE RESPONSE WAS - PAY @$650.00 OR DO NOT BOTHER US WITH THIS PROBLEM. I PAID FOR THE ESTIMATE AND LEFT VERY UNHAPPY. CURRENT MILEAGE AT ESTIMATE 68699 AND DATE OF ESTIMATE 1/3/00. PLEASE RESPOND TO THIS DEFECT REQUEST - IT WOULD BE MUCH APPRECIATED. MANY OTHERS SEEM TO HAVE THIS SAME PROBLEM WITH THE 94 INTREPID. ALSO. IT IS FUNNY THAT ALL THE SALVAGE YARDS HERE IN TUCSON EITHER ARE MISSING THE POWER FRONT SEAT OR THE ONE'S THAT ARE STILL IN THE CAR ARE ALLREADY CRACKED OR BROKEN THROUGHT AT THE SEATBACK SUPPORT AT THE TRACK RAIL. HELP ME IF YOU CAN, BUT PLEASE REPOND TO THIS. *AK
NHTSA ODI #716804
Mileage unknown · Nov 11, 1999
Air BagsExterior LightingSeats
SEATS- AUTOMATIC SEATS. WHERE ANCHORED TO THE FLOOR, PLASTIC PIECES HAVE BEEN NOTICED LAYING IN THE SEAT TRACKS ON BOTH DRIVER AND PASSENGER SIDES, WORRIED ABOUT SEATS LEAVING TRACKS IF THERE HAPPENS TO BE AN ACCIDENT. HEAD LIGHTS- WAY TO DIM FOR DRIVING, ESPECIALLY IF RAINING, ALSO LOOKS LIKE THE PLASTIC COVER IS MELTING FRO…
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SEATS- AUTOMATIC SEATS. WHERE ANCHORED TO THE FLOOR, PLASTIC PIECES HAVE BEEN NOTICED LAYING IN THE SEAT TRACKS ON BOTH DRIVER AND PASSENGER SIDES, WORRIED ABOUT SEATS LEAVING TRACKS IF THERE HAPPENS TO BE AN ACCIDENT. HEAD LIGHTS- WAY TO DIM FOR DRIVING, ESPECIALLY IF RAINING, ALSO LOOKS LIKE THE PLASTIC COVER IS MELTING FROM LIGHTS BEING TOO HOT ALSO CAUSING DIMNESS. AIR BAG COVER ON PASSENGER SIDE DASH BOARD IS WARPING, AFFRAID IT MAY EXPLODE FOR NO REASON CAUSING A FATALITY. ABS - THE LIGHT COMES ON FOR DAYS THEN GOES OUT FOR MAYBE A DAY THEN COMES ON AGAIN. HAD THEM CHECKED OUT AND THEY SAY ITS FINE BUT LIGHT CONTINUTES TO COME ON.
NHTSA ODI #714615
Mileage unknown · Oct 26, 1999
Engine And Engine CoolingPower TrainSeats
THE RIGHT AND LEFT DRIVER'S SIDE SEAT FRAME BROKE. *ET
NHTSA ODI #784241
Mileage unknown · Aug 27, 1999
Seats
DRIVER'S SEAT FRAME CRACKED IN TWO WHILE DRIVING ON HIGHWAY CAUSING SEAT BACK TO SAG AND DRIVER'S HAND TO SLIP FROM STEERING WHEEL
NHTSA ODI #710610
Mileage unknown · Aug 12, 1999
Seats
WHILE DRIVING DRIVER'S SEATBACK BROKE FROM WHICH MAY HAVE CAUSED THE DRIVER TO LOSE CONTROL OF VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *AK
NHTSA ODI #844941
NHTSA investigations
14DP04007 · Fuel Rail, Brake Fluid, Chassis
Opened Oct 13, 2004 · Closed Oct 27, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline:fuel Injection System:fuel Rail; Service Brakes, Hydraulic:fluid; Structure:frame And Members
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Additional source detail variants (3)
Fuel System, Gasoline:fuel Injection System:fuel Rail
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Service Brakes, Hydraulic:fluid
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Structure:frame And Members
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
EA03011 · Auto Trans IGNITION-PARK Interlock
Opened Jul 17, 2003 · Closed Jan 30, 2004
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Additional source detail variants (2)
Power Train:automatic Transmission
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
DP03002 · Steering Column Separation
Opened May 7, 2003 · Closed Jul 22, 2003
Status: closed (inferred from source dates) · Steering:column
MR. LARRY A. SACKEY SUBMITTED A PETITION TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) BY LETTER DATED APRIL 18, 2003, REQUESTING THAT NHTSAFURTHER INVESTIGATE THE DEFECTIVE COLLAPSIBLE STEERING SHAFT SYSTEM ON 1987-1995 VEHICLES MANUFACTURED BY THE DAIMLERCHRYSLER CORPORATION.IN PART BECAUSE OF 49 CFR ? 30120(G), NHTSA HAS DECIDED TO LIMIT THE SCOPE OF THE PETITION VEHICLES TO 1993-1995 MODELS, EXCLUDING THE 1993 JEEP GRAND CHEROKEE AND 1994-1995 DODGE RAM SERIES TRUCKS THAT WERE RECALLED (93V210 & 96V230) FOR STEERING COLUMN FAILURE.IF THE ANALYSIS OF THESE VEHICLES HAD IDENTIFIED A POTENTIAL PROBLEM, THE SCOPE COULD HAVE BEEN EXPANDED IN AN INVESTIGATION.A REVIEW OF ODI'S DATA BASE SHOWS NO RECENT COMPLAINTS AND A LACK OF A COMPLAINT TREND CONCERNING THE SUBJECT ISSUE ON THE SUBJECT VEHICLES AS A WHOLE OR BY INDIVIDUAL MODELS.THEREFORE, THE PETITION IS DENIED.FOR DETAILS, SEE FEDERAL REGISTER NOTICE VOLUME 68, NO. 130, JULY 8, 2003.
EA99031 · Steering System Rack And Pinion
Opened Oct 29, 1999 · Closed Sep 13, 2001
Status: closed (inferred from source dates) · Steering
There is no summary currently available
PE99044 · Steering System Rack And Pinion
Opened Jun 28, 1999 · Closed Oct 29, 1999
Status: closed (inferred from source dates) · Steering
SINCE OPENING THE PRELIMINARY EVALUATION (PE), ODI HAS RECEIVED 6 ADDITIONAL COMPLAINTS.DURING THE PE IT WAS DETERMINED MULTIPLE FAILURE MODES ARE INVOLVED IN THIS MATTER.THE WARRANTY CLAIM RATE IS HIGH FOR A STEERING SYSTEM CONCERN.THE ISSUES REPORTED INVOLVE PREMATURE WEAR OUT AT THE RACK AND PINION INTERFACE WITH THE INNER TIE ROD END(S), BINDING AND STICKING OF THE STEERING GEAR, CRACKED OR BROKEN TIE ROD ENDS, SHEARED RACK AND PINION ASSEMBLY BOLTS, AND WEAR OUT OF THE RACK AND PINION MOUNT BUSHINGS.MANY OF THE COMPLAINANTS MENTION STEERING WONDER AND LOOSE STEERING.THREE OF THE MOST RECENT COMPLAINTS ALLEGE A COMPLETE LOSS OF STEERING DUE TO SHEARED BOLTS.ODI IS UPGRADING THIS PE IN ORDER TO PERFORM A THOROUGH TECHNICAL ANALYSIS OF THE VARIOUS SYSTEM FAILURE ALLEGATIONS AND TO QUANTIFY THE EFFECT THAT THESE FAILURES HAVE ON VEHICLE CONTROL.
EA98025 · Engine Cradle/control Arm Bracket Weld
Opened Dec 31, 1998 · Closed Aug 19, 1999
Status: closed (inferred from source dates) · Suspension
There is no summary currently available
RQ98018 · Fuel Injection Delivery System Fuel Leak
Opened Oct 7, 1998 · Closed Jul 8, 2002
Status: closed (inferred from source dates) · Fuel System, Gasoline:fuel Injection System
No summary supplied.
PE98044 · Engine Cradle/control Arm Bracket Weld
Opened Aug 11, 1998 · Closed Dec 31, 1998
Status: closed (inferred from source dates) · Suspension
ALLEGED THAT THE FRONT SUSPENSION WELD FAILS OR CRACKS CAUSING THE SUSPENSION TO COLLAPSE AND A LOSS OF VEHICLE CONTROL
PE98022 · Rear Suspension Trailing Arm/bolt
Opened Apr 14, 1998 · Closed Aug 31, 1998
Status: closed (inferred from source dates) · Suspension
ALLEGED THAT THE REAR SUSPENSION TRAILING AND/OR ITS ATTACHMENT BOLT MAY FAIL, POSING A RISK OF LOSS OF VEHICLE CONTROL AND LOSS OF REAR SERVICE BRAKE OPERATION
EA98007 · Fuel Injector Assembly Leakage
Opened Mar 10, 1998 · Closed Feb 1, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings; Fuel System, Gasoline:fuel Injection System; Fuel System, Gasoline:fuel Injection System:fuel Rail
NITRILE RUBBER SEALS USED IN THE FUEL RAIL ASSEMBLIES OF THE SUBJECT VEHICLES AT THE SUPPLY, RETURN, AND CROSSOVER TUBE FITTINGS, AND AT THE PRESSURE REGULATOR FAIL, RESULTING IN FUEL LEAKAGE IN THE ENGINE COMPARTMENT.ALSO, THE OUTLET (RIGHT) FUEL RAIL MAY LEAK FROM CRACKS AT CERTAIN MOLD GATES IN THE THERMOSET RAIL MATERIAL.CHRYSLER WILL RECALL THE SUBJECT VEHICLES AND STATED THAT IT INTENDS TO REPLACE THE O-RINGS WITH FLUOROCARBON O-RING HAVING GREATER HEAT RESISTANCE CAPABILITY AND ATTACH REINFORCEMENTS TO THE RAIL IN THE AREAS WHERE THE CRACKING CONCERN HAS BEEN KNOWN TO OCCUR MOST FREQUENTLY.RAILS THAT ARE ALREADY CRACKED WILL BE REPLACED BY NEW, REINFORCED RAILS.
Additional source detail variants (3)
Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
NITRILE RUBBER SEALS USED IN THE FUEL RAIL ASSEMBLIES OF THE SUBJECT VEHICLES AT THE SUPPLY, RETURN, AND CROSSOVER TUBE FITTINGS, AND AT THE PRESSURE REGULATOR FAIL, RESULTING IN FUEL LEAKAGE IN THE ENGINE COMPARTMENT.ALSO, THE OUTLET (RIGHT) FUEL RAIL MAY LEAK FROM CRACKS AT CERTAIN MOLD GATES IN THE THERMOSET RAIL MATERIAL.CHRYSLER WILL RECALL THE SUBJECT VEHICLES AND STATED THAT IT INTENDS TO REPLACE THE O-RINGS WITH FLUOROCARBON O-RING HAVING GREATER HEAT RESISTANCE CAPABILITY AND ATTACH REINFORCEMENTS TO THE RAIL IN THE AREAS WHERE THE CRACKING CONCERN HAS BEEN KNOWN TO OCCUR MOST FREQUENTLY.RAILS THAT ARE ALREADY CRACKED WILL BE REPLACED BY NEW, REINFORCED RAILS.
Fuel System, Gasoline:fuel Injection System
NITRILE RUBBER SEALS USED IN THE FUEL RAIL ASSEMBLIES OF THE SUBJECT VEHICLES AT THE SUPPLY, RETURN, AND CROSSOVER TUBE FITTINGS, AND AT THE PRESSURE REGULATOR FAIL, RESULTING IN FUEL LEAKAGE IN THE ENGINE COMPARTMENT.ALSO, THE OUTLET (RIGHT) FUEL RAIL MAY LEAK FROM CRACKS AT CERTAIN MOLD GATES IN THE THERMOSET RAIL MATERIAL.CHRYSLER WILL RECALL THE SUBJECT VEHICLES AND STATED THAT IT INTENDS TO REPLACE THE O-RINGS WITH FLUOROCARBON O-RING HAVING GREATER HEAT RESISTANCE CAPABILITY AND ATTACH REINFORCEMENTS TO THE RAIL IN THE AREAS WHERE THE CRACKING CONCERN HAS BEEN KNOWN TO OCCUR MOST FREQUENTLY.RAILS THAT ARE ALREADY CRACKED WILL BE REPLACED BY NEW, REINFORCED RAILS.
Fuel System, Gasoline:fuel Injection System:fuel Rail
NITRILE RUBBER SEALS USED IN THE FUEL RAIL ASSEMBLIES OF THE SUBJECT VEHICLES AT THE SUPPLY, RETURN, AND CROSSOVER TUBE FITTINGS, AND AT THE PRESSURE REGULATOR FAIL, RESULTING IN FUEL LEAKAGE IN THE ENGINE COMPARTMENT.ALSO, THE OUTLET (RIGHT) FUEL RAIL MAY LEAK FROM CRACKS AT CERTAIN MOLD GATES IN THE THERMOSET RAIL MATERIAL.CHRYSLER WILL RECALL THE SUBJECT VEHICLES AND STATED THAT IT INTENDS TO REPLACE THE O-RINGS WITH FLUOROCARBON O-RING HAVING GREATER HEAT RESISTANCE CAPABILITY AND ATTACH REINFORCEMENTS TO THE RAIL IN THE AREAS WHERE THE CRACKING CONCERN HAS BEEN KNOWN TO OCCUR MOST FREQUENTLY.RAILS THAT ARE ALREADY CRACKED WILL BE REPLACED BY NEW, REINFORCED RAILS.
EA95028 · Underhood Fuel Leaks
Opened Sep 22, 1995 · Closed Feb 24, 1997
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WAARRANTED BY THE CIRCUMSTANCES.AN ENGINEERING ANALYSIS CLOSSING REPORT IS INCLUDED IN THE PUBLIC FILE.
EA95023 · Water In Defroster System
Opened Aug 31, 1995 · Closed Dec 31, 1996
Status: closed (inferred from source dates) · Visibility:defroster/defogger/hvac System
A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE THE ENGINEERING ANALYSIS CLOSING REPORT (EA95-023)
EA94040 · Truck Lid Support Failure
Opened Nov 30, 1994 · Closed May 17, 1996
Status: closed (inferred from source dates) · Structure
There is no summary currently available
PE94056 · Trunk Lid Support Failure
Opened Jul 26, 1994 · Closed Nov 30, 1994
Status: closed (inferred from source dates) · Structure
There is no summary currently available