Electrical System. Review the 334 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 137 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 41 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

11 crash reports6 fire reports8 injury reports

What owners actually said

543 reports

40,000 miles · Aug 19, 2014

Electrical SystemService BrakesSteering

MY VAN TURNS OFF WHILE DRIVING IT NUMEROUS TIMES SINCE THIS DATE. IT ALSO WONT START AT TIMES AND I AM STRANDED ANYWHERE FROM FIVE TO 30 MINUTES.POWER STEERING GETS STUCK SOMETIMES AND WHEN BRAKING AT HIGH SPEEDS THE WHOLE CAR SHAKES. *TR

NHTSA ODI #10626305

82,000 miles · Aug 15, 2014

Vehicle Speed Control

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TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE TRAVELING AT ANY SPEED, THE VEHICLE SURGED FORWARD AND FORCE HAD TO BE APPLIED TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCE UNINTENDED ACCELERATION ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN WAS NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. HOWEVER, THE CONTACT MENTIONED THAT THE ABS MODULE, CONTROL MODULE, TOTALLY INTEGRATED POWER MODULE, SECURITY RECONFIGURATION MODULE AND ANTI-LOCK SENSOR WERE REPLACED BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

NHTSA ODI #10622462

56,500 miles · Aug 11, 2014

Electrical SystemEngineService Brakes

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

NHTSA ODI #10621585

51,200 miles · Aug 7, 2014

Engine And Engine Cooling

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TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING 40 MPH, THE CONTACT HEARD A STRANGE NOISE AND NOTICED STEAM RISING FROM THE FRONT END OF THE VEHICLE. THE DEALER STATED THAT THE RADIATOR WAS CRACKED AND THE INNER HOSES WERE DAMAGED DUE TO PRESSURE BUILD-UP. THE DEALER FURTHER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 09V046000 (ELECTRICAL SYSTEM). THE MANUFACTURER STATED THAT THE VIN WAS INCLUDED IN THE RECALL AND INFORMED THE CONTACT OF OTHER RECALLS AS WELL. THE CONTACT NEVER RECEIVED ANY RECALL NOTICES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 51,200.

NHTSA ODI #10620633

31,250 miles · Aug 6, 2014

Service Brakes

THE ENTIRE VEHICLE SHOOK WHEN THE BRAKES WERE APPLIED AS IF THERE WAS A BLOWOUT OF A TIRE. *TR

NHTSA ODI #10619204

95,000 miles · Jul 28, 2014

Engine

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TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH MAKING A TURN, THE ENGINE STALLED WITHOUT WARNING. THE ENGINE RESTARTED IMMEDIATELY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, AND THE COMPUTER SOFTWARE WAS RELOADED. THE VEHICLE WAS ALSO TAKEN TO A INDEPENDENT MECHANIC, AND THE CONNECTOR WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

NHTSA ODI #10616737

100,000 miles · Jul 23, 2014

Electrical System

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING OVER A BUMP AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED. THE CONTACT HAD TO SHIFT THE GEAR INTO PARK IN ORDER TO RESTART THE VEHICLE. THE FAILURE OCCURRED MANY TIMES AFTER DRIVING OVER JARRING ROAD CONDITIONS. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM N…

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NHTSA ODI #10615665

80,000 miles · Jul 21, 2014

EngineService BrakesSteering

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DRIVING 45 MPH AND VEHICLE SHUT OFF LOSING POWER STEERING AND BRAKES. NO CHECK ENGINE LIGHT. PULLED OVER AND RESTARTED. HAPPENED AGAIN TWICE 2 DAYS LATER. THOUGHT IT WAS BAD GAS. FILLED UP AND ADDED HEAT. SEEMED TO BE OK FOR ABOUT 10 DAYS, BUT STILL WAS RUNNING HARSH. ENGINE SHUT OFF AGAIN 5/20 AND THEN AGAIN ON 5/21. DID SEE BRIEFLY A CHECK ENGINE LIGHT ON ONE OF THE OCCURRENCES OTHERWISE NO CLUES. HAD ALREADY FILLED UP TWICE SO RULED OUT GAS. TOOK IT TO MECHANIC AND THE ONLY CODE HE COULD PULL UP WAS THE EGR VALVE AND MAYBE THE SPARK PLUGS, BUT COULDN'T GUARANTEE THAT WAS THE CAUSE. REPLACED PLUGS AND VALVE AND SO FAR THE ENGINE HAS NOT SHUT OFF AND THAT INCLUDES ONE 1000 MILE RT, AND TWO 200 MILE RTS SINCE THEN, BUT I'M STILL NOT TOTALLY CONVINCED. HOWEVER AFTER READING ABOUT ALL THE COMPLAINTS ABOUT ENGINES SHUTTING OFF, I THOUGHT I BETTER LOG THIS FOR THE SAFETY OF OTHERS AND THE EXPENSE I PAID TO REPLACE THE EGR AND SPARK PLUGS. *TR

NHTSA ODI #10614924

75,000 miles · Jul 14, 2014

EngineFire

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TL* THE CONTACT OWNED A 2009 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED SMOKE RISING FROM THE ENGINE. WHEN THE CONTACT PULLED THE VEHICLE INTO THE DRIVEWAY, IT CAUGHT FIRE. THERE WERE NO INJURIES AND THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. A POLICE REPORT WAS FILED. THE CONTACT'S RESIDENCE SUSTAINED FIRE DAMAGE. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 12/09/14*LJ UPDATED 6/1/2015 *JS

NHTSA ODI #10610428

62,000 miles · Jul 7, 2014

Electrical System

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LAST YEAR WIFE WAS DRIVING VEHICLE ON HIGHWAY DURING VACATION. POWER WAS LOST AND VEHICLE WOULD NOT STEER OR BREAK. VEHICLE WAS DIFFICULT TO RESTART AS IGNITION TURNED OVER THEN SHUT OFF AGAIN. VERY FORTUNATE THERE WAS NO ACCIDENT. THIS HAS SINCE RECURRED TWICE, ONCE WHILE COMING TO A STOP AT A RED LIGHT, AND ANOTHER WHILE EXISTING A PARKING GARAGE. ALSO, VEHICLE CONSTANTLY NEEDS TO BE STARTED TWICE, DOES NOT ALWAYS STAY POWERED UP AFTER INITIAL IGNITION. DID NOT THINK OF FILING A NHTSA COMPLAINT AT THE TIME, BUT WITH THE ACKNOWLEDGEMENT OF IGNITION PROBLEMS FROM CHRYSLER, WANTED TO MAKE SURE I GOT THIS LOGGED. *JS

NHTSA ODI #10608587

Official recalls

20V396000 · Air Bags:frontal:driver Side:inflator Module; Steering: Steering Wheel/handle Bar

Jul 7, 2020

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

Consequence & remedy

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Steering: Steering Wheel/handle Bar

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

16V047000 · Air Bags:frontal

Jan 29, 2016

FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.

Consequence & remedy

Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.

14V373000 · Air Bags; Electrical System:ignition:switch

Jun 26, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Additional source detail variants (2)

Air Bags

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Electrical System:ignition:switch

14V055000 · SUSPENSION:REAR:AXLE:NON-POWERED Axle Assembly

Feb 11, 2014

Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.

Consequence & remedy

Consequence: Failure of the rear axle may increase the risk of a crash.

Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.

10V235000 · Electrical System:wiring

Jun 3, 2010

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY PASSENGER VEHICLES MANUFACTURED FROM FEBRUARY 2007 THROUGH SEPTEMBER 2009. SOME OF THE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY ROUTED WIRE HARNESS THAT MAY HAVE A CONDITION WHERE THE LOWER SLIDING DOOR HINGE BRACKET CAN MAKE CONTACT AND WEAR THROUGH THE WIRE INSULATION.

Consequence & remedy

Consequence: A SHORT CIRCUIT COULD OCCUR INSIDE THE SLIDING DOOR, OVERHEATING THE LATCH, POSSIBLY RESULTING IN A FIRE.

Remedy: CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 15, 2010. OWNERS MAY CONTACT CHRYSLER TOLL-FREE AT 1-800-853-1403.

09V351000 · Service Brakes, Hydraulic

Sep 11, 2009

ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.

Consequence & remedy

Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.

Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.

09V046000 · Electrical System:wiring:fuses And Circuit Breakers

Feb 5, 2009

CHRYSLER IS RECALLING 6,138 MY 2009 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. UNUSED ELECTRICAL CONNECTORS FOR THE BLIND SPOT DETECTION SYSTEM MAY BECOME CORRODED AND COULD SHORT CIRCUIT, WHICH CAN CAUSE A VARIETY OF CONDITIONS.

Consequence & remedy

Consequence: IF THE FUSE FOR THIS CIRCUIT DOES NOT BLOW, THE CONNECTORS COULD OVERHEAT AND POTENTIALLY CATCH FIRE.

Remedy: DEALERS WILL SEAL THE POWER CIRCUIT AT THE SUBJECT CONNECTOR AND REPLACE THE FUSE FOR THIS CIRCUIT IF NECESSARY FREE OF CHARGE. THE RECALL BEGAN ON MARCH 9, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP14004 · Totally Integrated Power Module Failure

Opened Sep 25, 2014 · Closed Jul 24, 2015

Status: closed (inferred from source dates) · Electrical System

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

RQ14002 · Air Bag Non-Deployment/Engine Stall

Opened Jun 16, 2014 · Closed Mar 2, 2015

Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972

Additional source detail variants (2)

Air Bags

Electrical System:ignition:module