NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
22 reportsClear category filter166,000 miles · Nov 17, 2020
EngineService BrakesSteering
I WAS DRIVING AT ABOUT 30 MPH ON A TOWN ROAD AND THE CAR RANDOMLY SHUT OFF. THERE WAS A TRACTION CONTROL LIGHT THAT CAME ON. ALL ELECTRICAL STILL WORKED BUT NO ACCELERATION, POWER STEERING OR POWER BRAKES. I HAD TO SLOW DOWN, PUT THE CAR IN PARK AND RESTART THE CAR. WHAT IF I WAS ON THE HIGH WAY? WHAT IF I WAS CROSSING AN INTERS…
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I WAS DRIVING AT ABOUT 30 MPH ON A TOWN ROAD AND THE CAR RANDOMLY SHUT OFF. THERE WAS A TRACTION CONTROL LIGHT THAT CAME ON. ALL ELECTRICAL STILL WORKED BUT NO ACCELERATION, POWER STEERING OR POWER BRAKES. I HAD TO SLOW DOWN, PUT THE CAR IN PARK AND RESTART THE CAR. WHAT IF I WAS ON THE HIGH WAY? WHAT IF I WAS CROSSING AN INTERSECTION? MY WIFE DRIVES MY 3 CHILDREN AROUND IN THIS CAR. THIS HAS HAPPENED 3 TIMES THIS PAST WEEK. NEVER DID IT BEFORE. AND I'VE ALREADY HAD THE IGNITION SWITCH REPLACED THAT DODGE SENT OUT A RECALL FOR.
NHTSA ODI #11375148
155,000 miles · Jan 19, 2018
Electronic Stability Control (esc)Service BrakesSteering
I WAS DRIVING DOWN THE ROAD ON A SHALLOW LEFT-HAND CURVE WHEN I TURNED THE STEERING WHEEL TO THE RIGHT, COMING OUT OF THE CURVE, ALL THE SUDDEN THE LEFT FRONT BRAKE (LFB) BEGAN TO CHATTER AS THOUGH THE LFB ABS WAS ENGAGING. THE ESP BAS AND THE TRACTION CONTROL LIGHTS CAME ON. THE VAN VIOLENTLY SWERVED TOWARDS THE ONCOMING LAN…
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I WAS DRIVING DOWN THE ROAD ON A SHALLOW LEFT-HAND CURVE WHEN I TURNED THE STEERING WHEEL TO THE RIGHT, COMING OUT OF THE CURVE, ALL THE SUDDEN THE LEFT FRONT BRAKE (LFB) BEGAN TO CHATTER AS THOUGH THE LFB ABS WAS ENGAGING. THE ESP BAS AND THE TRACTION CONTROL LIGHTS CAME ON. THE VAN VIOLENTLY SWERVED TOWARDS THE ONCOMING LANE. LUCKLY, THERE WAS NO TRAFFIC COME AT ME. I WAS ABLE TO OVER CORRECT WITH THE STEERING AND REGAIN CONTROL. I TOOK THE VAN TO A LOCAL SHOP WHICH DIAGNOSED THE STEERING POSITION SENSOR INSIDE THE AIR BAG CLOCKSPRING TO BE BAD. IT WAS REPLACED AND THE PROBLEM WENT AWAY. I FEEL THIS IS VERY DANGEROUS PROBLEM AND SHOULD BE ADDRESSED WITH A RECALL BEFORE SOMEONE IS KILLED!
NHTSA ODI #11063691
79,000 miles · Mar 28, 2017
EngineService BrakesSteering
ON MULTIPLE OCCASIONS WHILE DRIVING WITHOUT WARNING VAN STOPS NO POWER STEERING, NO BRAKES ENGINE STOPS ALL POWER IS LOST. THE ONLY CODE THAT APPEARS IS TRACTION CONTROL.
NHTSA ODI #10968938
60,000 miles · Jul 31, 2015
Air BagsService BrakesSteeringCrashInjury
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE BRAKES SEIZED AND THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT 'S HEAD IMPACTED THE STEERING WHEEL. THE CONTACT SUSTAINED A CONCUSSION, SPRAIN…
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TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE BRAKES SEIZED AND THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT 'S HEAD IMPACTED THE STEERING WHEEL. THE CONTACT SUSTAINED A CONCUSSION, SPRAINED NECK, AND BRUISES TO THE FEET, ANKLES, AND TOES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER AND REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA ODI #10745426
90,000 miles · Mar 10, 2015
Electrical SystemSteering
I WAS DRIVING THE VAN ON A MAJOR ROAD AT 45-50 MPH, WHEN THE ENGINE CUT OUT. POWER STEERING WAS DISABLED, I WAS ABLE TO PULL VAN OFF ONTO SIDE STREET AND RESTART. I DON'T KNOW IF FOB SWITCHED TO ACC OR OFF, I WAS JUST UPSET IT STALLED ON MAJOR ROAD. PER ARTICLE I HAVE READ, FOB CAN MOVE OUT OF PLACE IF RIDE IS BUMPY, WELL I L…
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I WAS DRIVING THE VAN ON A MAJOR ROAD AT 45-50 MPH, WHEN THE ENGINE CUT OUT. POWER STEERING WAS DISABLED, I WAS ABLE TO PULL VAN OFF ONTO SIDE STREET AND RESTART. I DON'T KNOW IF FOB SWITCHED TO ACC OR OFF, I WAS JUST UPSET IT STALLED ON MAJOR ROAD. PER ARTICLE I HAVE READ, FOB CAN MOVE OUT OF PLACE IF RIDE IS BUMPY, WELL I LIVE IN MICHIGAN WHERE POT HOLES ARE SOMETIMES UNAVOIDABLE. ROAD WAS BUMPY THAT I WAS TRAVELING ON. I KNOW THEIR IS A RECALL ON VAN L25 FOR THE IGNITION SWITCH, I HAVE SINCE REMOVED THE FOB FROM MY KEY RING AND WILL ONLY DRIVE WITH FOB IN IGNITION. *TR
NHTSA ODI #10693230
75,000 miles · Feb 6, 2015
EngineService BrakesSteering
ON MULTIPLE OCCASIONS WHILE DRIVING, THE VEHICLE DECELERATED ON ITS OWN, WHILE ALSO LOSING ALL ABILITY TO STEER OR BRAKE. ALL POWER CONTROL TO STEERING, BRAKING AND MANEUVERING WAS LOST, ALTHOUGH THE ENGINE DID NOT APPEAR TO SHUT OFF. THE FIRST INCIDENT CAUSED MY WIFE TO END UP IN A DITCH WITH THE CHILDREN IN THE CAR. CHRYSLER A…
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ON MULTIPLE OCCASIONS WHILE DRIVING, THE VEHICLE DECELERATED ON ITS OWN, WHILE ALSO LOSING ALL ABILITY TO STEER OR BRAKE. ALL POWER CONTROL TO STEERING, BRAKING AND MANEUVERING WAS LOST, ALTHOUGH THE ENGINE DID NOT APPEAR TO SHUT OFF. THE FIRST INCIDENT CAUSED MY WIFE TO END UP IN A DITCH WITH THE CHILDREN IN THE CAR. CHRYSLER AND THEIR DEALERSHIPS WILL NOT SAY THIS IS RELATED TO THE NHTSA CAMPAIGN # 14V373000/ CHRYSLER L25 RECALL BECAUSE THE ENGINE DID NOT APPEAR TO SHUT OFF. WHETHER PART OF THE RECALL OR NOT, THESE PROBLEMS ARE SERIOUS SAFETY ISSUES FOR MY FAMILY AND OTHERS ON THE ROAD. ADDITIONALLY, CHRYSLER DOES NOT HAVE PARTS AVAILABLE FOR THE RECALL AND WERE NOT ABLE TO PROVIDE AN AVAILABILITY ETA FOR REPLACEMENT PARTS. I WAS ALSO TOLD BY CHRYSLER THAT I HAVE BEEN NOTIFIED OF THE RECALL, AND AS SUCH, THEY HOLD NO LIABILITY FOR ME DRIVING THE VEHICLE UNTIL REPLACEMENT PARTS AVAILABLE. *JS
NHTSA ODI #10681717
90,000 miles · Jan 20, 2015
Air BagsElectronic Stability Control (esc)Steering
I WAS DRIVING DOWN THE HIGHWAY AT 70 MILES AN HOUR, AND ALL OF A SUDDEN MY CAR SHUTS OFF AND TURNS BACK ON AND COULD NOT STEER FOR A FEW MINS, AND IT WOULD NOT GO OVER 45 MILES AN HOUR, EVERY THING SHUT OFF IN THE CAR, IT HAPPENED AGAIN, IN RUSH HOUR TRAFFIC. MY BRAKES ON THE CAR AND ROTORS I HAVE REPLACED 4 TIMES IN 3 YEA…
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I WAS DRIVING DOWN THE HIGHWAY AT 70 MILES AN HOUR, AND ALL OF A SUDDEN MY CAR SHUTS OFF AND TURNS BACK ON AND COULD NOT STEER FOR A FEW MINS, AND IT WOULD NOT GO OVER 45 MILES AN HOUR, EVERY THING SHUT OFF IN THE CAR, IT HAPPENED AGAIN, IN RUSH HOUR TRAFFIC. MY BRAKES ON THE CAR AND ROTORS I HAVE REPLACED 4 TIMES IN 3 YEARS ITS EATS THEM UP, SOMETIMES THE SIDE DOORS JUST OPEN BY THEM SELVES, DRIVING OR PARKED, CONTROL BUTTONS ARE GOING OUT ALL THE TIME, WINDOWS GO UP AND DOWN ON THERE OWN, THIS CAR IS A DEATH TRAP WAITING TO HAPPEN. I HAVE CONTACTED THE DODGE DEALERSHIP I AM ON A WAITING LIST AND HAVE BEEN FOR 4 MONTHS THEY STILL SAY THE PARTS ARE NOT IN YET. *TR
NHTSA ODI #10676667
113,000 miles · Dec 22, 2014
Electronic Stability Control (esc)EngineSteering
I HAVE BEEN HAVING AN ISSUE WITH MY 2009 DODGE GRAND CARAVAN WHEREIN MY "ANTI-SKID" SYSTEM IS SOMEHOW ACTIVATED AND KILLS MY ENGINE AND TIGHTENS UP MY STEERING WHILE I AM DRIVING DOWN THE ROAD. I AM ABLE TO KEEP MY COOL AND THROW IT INTO NEUTRAL AND RESTART THE VAN AND PUT IT BACK INTO DRIVE AND KEEP GOING. I HAVE BEEN FORTUNA…
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I HAVE BEEN HAVING AN ISSUE WITH MY 2009 DODGE GRAND CARAVAN WHEREIN MY "ANTI-SKID" SYSTEM IS SOMEHOW ACTIVATED AND KILLS MY ENGINE AND TIGHTENS UP MY STEERING WHILE I AM DRIVING DOWN THE ROAD. I AM ABLE TO KEEP MY COOL AND THROW IT INTO NEUTRAL AND RESTART THE VAN AND PUT IT BACK INTO DRIVE AND KEEP GOING. I HAVE BEEN FORTUNATE THAT THIS HAS NOT HAPPENED IN HIGH SPEED OR THICK TRAFFIC. I AM CONCERNED THAT THIS MAY CAUSE AN ACCIDENT AND INJURIES. I FOUND A SIMILAR COMPLAINT ON THE INTERNET: HTTP://WWW.JUSTANSWER.COM/DODGE/8TIR2-2009-GRAND-CARAVAN-59-000-MILES-TRACTION.HTML. *TR
NHTSA ODI #10667567
168,000 miles · Dec 10, 2014
EngineSeat BeltsSteeringCrash
THE ENGINE SHUT DOWN AFTER I HIT A BUMP DURING A TURN, I RAN INTO A DITCH AND SOMETHING IS BROKE ON THE FRONT PASSENGER SIDE. LOUD NOISES COMING FROM TIRE AREA. I HAVE ALREADY HAD THIS HAPPEN MULTIPLE TIMES AND REPLACED THE BEARING. BUT WHEN THE ENGINE SHUTS DOWN EVERY TIME I HIT ANY SIGNIFICANT BUMP IN THE ROAD, EVEN WHEN ON TH…
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THE ENGINE SHUT DOWN AFTER I HIT A BUMP DURING A TURN, I RAN INTO A DITCH AND SOMETHING IS BROKE ON THE FRONT PASSENGER SIDE. LOUD NOISES COMING FROM TIRE AREA. I HAVE ALREADY HAD THIS HAPPEN MULTIPLE TIMES AND REPLACED THE BEARING. BUT WHEN THE ENGINE SHUTS DOWN EVERY TIME I HIT ANY SIGNIFICANT BUMP IN THE ROAD, EVEN WHEN ON THE HIGHWAY AND I'M BEING TOLD THERE ISN'T ANYTHING THEY WILL DO UNTIL THE RECALL IS FINALIZED? *TR
NHTSA ODI #10663385
85,000 miles · Nov 21, 2014
Air BagsService BrakesSteering
MY VEHICLE TURNED OFF AS I WAS DRIVING CAUSING ME TO ALMOST BE INVOLVED IN AN ACCIDENT. THIS WAS NOT THE FIRST TIME MY VAN HAS DONE THIS. IT IS CAUSED BY THE FAULTY IGNITION SWITCH ISSUE SITED IN THE L25 RECALL. I NO LONGER FEEL SAFE DRIVING MY VAN ALONE OR USING IT TO TRANSPORT MY 4 CHILDREN. I AM SEEKING A LOANER VEHICLE F…
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MY VEHICLE TURNED OFF AS I WAS DRIVING CAUSING ME TO ALMOST BE INVOLVED IN AN ACCIDENT. THIS WAS NOT THE FIRST TIME MY VAN HAS DONE THIS. IT IS CAUSED BY THE FAULTY IGNITION SWITCH ISSUE SITED IN THE L25 RECALL. I NO LONGER FEEL SAFE DRIVING MY VAN ALONE OR USING IT TO TRANSPORT MY 4 CHILDREN. I AM SEEKING A LOANER VEHICLE FROM CHRYSLER UNTIL MINE IS FIXED. *TR
NHTSA ODI #10660013
Official recalls
7Jul 7, 2020
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence & remedy
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Steering: Steering Wheel/handle Bar
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Feb 11, 2014
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Consequence & remedy
Consequence: Failure of the rear axle may increase the risk of a crash.
Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Jun 3, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY PASSENGER VEHICLES MANUFACTURED FROM FEBRUARY 2007 THROUGH SEPTEMBER 2009. SOME OF THE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY ROUTED WIRE HARNESS THAT MAY HAVE A CONDITION WHERE THE LOWER SLIDING DOOR HINGE BRACKET CAN MAKE CONTACT AND WEAR THROUGH THE WIRE INSULATION.
Consequence & remedy
Consequence: A SHORT CIRCUIT COULD OCCUR INSIDE THE SLIDING DOOR, OVERHEATING THE LATCH, POSSIBLY RESULTING IN A FIRE.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 15, 2010. OWNERS MAY CONTACT CHRYSLER TOLL-FREE AT 1-800-853-1403.
Sep 11, 2009
ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.
Feb 5, 2009
CHRYSLER IS RECALLING 6,138 MY 2009 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. UNUSED ELECTRICAL CONNECTORS FOR THE BLIND SPOT DETECTION SYSTEM MAY BECOME CORRODED AND COULD SHORT CIRCUIT, WHICH CAN CAUSE A VARIETY OF CONDITIONS.
Consequence & remedy
Consequence: IF THE FUSE FOR THIS CIRCUIT DOES NOT BLOW, THE CONNECTORS COULD OVERHEAT AND POTENTIALLY CATCH FIRE.
Remedy: DEALERS WILL SEAL THE POWER CIRCUIT AT THE SUBJECT CONNECTOR AND REPLACE THE FUSE FOR THIS CIRCUIT IF NECESSARY FREE OF CHARGE. THE RECALL BEGAN ON MARCH 9, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
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