NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes, Hydraulic complaints
33 reportsClear category filter38,276 miles · Sep 16, 2011
Service Brakes, Hydraulic
THE VAN HAD SQUEALING NOISE (AT TIMES) WHILE DRIVING. THEN WE NOTICED THE STRONG SMELL OF THE BRAKES,LIKE YOU ARE GOING DOWN A STEEP HILL,THE BURNING SMELL.MUST BE THE BRAKE CALIPER STICKING...SO I TOOK IT TO THE DEALER(WHERE I BOUGHT IT NEW) AND WAS TOLD THAT I NEEDED NEW BRAKE PAD,NEW ROTORS AT A COST OF $777.00. THE VAN ONL…
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THE VAN HAD SQUEALING NOISE (AT TIMES) WHILE DRIVING. THEN WE NOTICED THE STRONG SMELL OF THE BRAKES,LIKE YOU ARE GOING DOWN A STEEP HILL,THE BURNING SMELL.MUST BE THE BRAKE CALIPER STICKING...SO I TOOK IT TO THE DEALER(WHERE I BOUGHT IT NEW) AND WAS TOLD THAT I NEEDED NEW BRAKE PAD,NEW ROTORS AT A COST OF $777.00. THE VAN ONLY HAD 38,282 MILES ON IT. *TT
NHTSA ODI #10425709
29,877 miles · Sep 14, 2011
Service Brakes, Hydraulic
VIBRATION WHEN BRAKING. DEALER STATED THAT ALL 4 BRAKE ROTORS WERE WARPED AND WOULD NEED TO BE TURNED. IN ADDITION FRONT BRAKE PADS WOULD NEED TO BE REPLACED. HAD TO PAY FOR THIS MYSELF. AT 40,000 MILES VIBRATION WHEN BRAKING STARTED TO REOCCUR. DEALER AGREED TO REPLACE ALL 4 ROTORS AND PICK UP ALL BUT $250.00 OF THE COST A…
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VIBRATION WHEN BRAKING. DEALER STATED THAT ALL 4 BRAKE ROTORS WERE WARPED AND WOULD NEED TO BE TURNED. IN ADDITION FRONT BRAKE PADS WOULD NEED TO BE REPLACED. HAD TO PAY FOR THIS MYSELF. AT 40,000 MILES VIBRATION WHEN BRAKING STARTED TO REOCCUR. DEALER AGREED TO REPLACE ALL 4 ROTORS AND PICK UP ALL BUT $250.00 OF THE COST AS A GOODWILL GESTURE. FROM READING OTHER COMPLAINTS, THERE IS SOMETHING DEFINITELY WRONG WITH THE ROTORS ON THE 2009 DODGE CARAVAN/GRAND CARAVAN. *KB
NHTSA ODI #10425360
12,244 miles · Aug 18, 2011
Service Brakes, Hydraulic
VEHICLE -2009 DODGE CARAVAN. I HAVE HAD A PROBLEM WHEN THE VEHICLE IS ON CRUISE AND HAVE BEEN DRIVING FOR A WHILE. IF I HIT THE BRAKE, THE BRAKES DO NOT WORK. I HAVE TO JAM HARD ON THE BRAKES FOR THE CRUISE TO DISENGAGE AND THE BRAKES TO WORK. THE RED BRAKE WARNING LIGHT GOES ON, AND STAYS ON FOR ABOUT TWO TO THREE MINUTES. …
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VEHICLE -2009 DODGE CARAVAN. I HAVE HAD A PROBLEM WHEN THE VEHICLE IS ON CRUISE AND HAVE BEEN DRIVING FOR A WHILE. IF I HIT THE BRAKE, THE BRAKES DO NOT WORK. I HAVE TO JAM HARD ON THE BRAKES FOR THE CRUISE TO DISENGAGE AND THE BRAKES TO WORK. THE RED BRAKE WARNING LIGHT GOES ON, AND STAYS ON FOR ABOUT TWO TO THREE MINUTES. I HAVE TAKEN THE VEHICLE TO TWO DIFFERENT DEALERS FOR THIS PROBLEM ON: 2-15-10, 2-16-10, 3-18-10, 8-10-10, AND 8-16-11. I HAVE ANOTHER APPOINTMENT SET FOR 8-23-11. THE CAR IS DANGEROUS AND THE DEALERS JUST SEEM TO REPLACE PARTS WITHOUT REALLY KNOWING WHAT THE PROBLEM IS. *KB
NHTSA ODI #10420088
23,000 miles · Aug 16, 2011
Service Brakes, Hydraulic
REPLACED FRONT ROTORS AND BREAK PADS AT 23K, VIBRATING SOMEWHAT. DEALER AT THAT POINT SAID BACK BRAKE PADS WEARING DOWN, WILL SOON NEED TO REPLACE AND SHAVE BACK ROTORS. AT 26K, SHAKING ON DRIVERS WHEEL,VIBRATING BADLY WHEN BREAKING WAS DANGEROUS. NEEDED BACK BRAKE PADS AND NEW ROTORS, ROTORS WERE WARPED. MY 4TH NEW CARAVAN IN…
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REPLACED FRONT ROTORS AND BREAK PADS AT 23K, VIBRATING SOMEWHAT. DEALER AT THAT POINT SAID BACK BRAKE PADS WEARING DOWN, WILL SOON NEED TO REPLACE AND SHAVE BACK ROTORS. AT 26K, SHAKING ON DRIVERS WHEEL,VIBRATING BADLY WHEN BREAKING WAS DANGEROUS. NEEDED BACK BRAKE PADS AND NEW ROTORS, ROTORS WERE WARPED. MY 4TH NEW CARAVAN IN 2 DECADES WAS A REAL DISAPPOINTMENT! ALTHOUGH, THE EXTENDED WARRANTY FOR THE FRONT BRAKES WERE ONLY $50 AND NOW THE BACK BRAKES $120 DEDUCTIBLE IS NOT ALOT, I SHOULDN'T BE PAYING TO REPLACE UNTIL 4-5 YEARS OR 40K-50K MILES LIKE OUR LAST 8 CARS! I GUESS IT'S BETTER THEN TRANSMISSION TROUBLE AT 50K ON MY 1ST CARAVAN. *KB
NHTSA ODI #10419724
9,000 miles · Jul 31, 2011
Service Brakes, Hydraulic
STEERING WHEEL SHAKEN AT 9000 MILES(WARPED ROTORS). DEALER REPLACED FREE DUE TO MILEAGE AND I HAVE 21000 NOW AND STEERING WHEEL IS SHAKEN LIKE CRAZY AGAIN. THIS VANS BRAKING SYSTEM IS DANGEROUS WHEN BRAKING WITH NO IDEA BRAKES ARE IN THE EARLY STAGES OF WARPING. THERE IS SO MANY COMPLAINTS ABOUT THIS MODELS BRAKES AND SOMETHI…
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STEERING WHEEL SHAKEN AT 9000 MILES(WARPED ROTORS). DEALER REPLACED FREE DUE TO MILEAGE AND I HAVE 21000 NOW AND STEERING WHEEL IS SHAKEN LIKE CRAZY AGAIN. THIS VANS BRAKING SYSTEM IS DANGEROUS WHEN BRAKING WITH NO IDEA BRAKES ARE IN THE EARLY STAGES OF WARPING. THERE IS SO MANY COMPLAINTS ABOUT THIS MODELS BRAKES AND SOMETHING NEEDS TO BE DONE BEFORE WE HAVE DEATHS. *TR
NHTSA ODI #10416418
28,500 miles · Jul 18, 2011
Service Brakes, Hydraulic
2009 DODGE GRAND CARAVAN REAR BRAKES FAILURE AT 28,500 MILES.. WENT IN FOR OIL CHANGE AT 24K WAS TOLD BRAKES WERE GETTING LOW. AT 28,5K I WAS TOLD BRAKES WERE CLOSE TO METAL TO METAL. AN EXTENDED WARRANTY WAS ISSUED FOR FRONT BRAKES, I WAS TOLD BY CHRYSLER THAT 15K TO 20K WAS NORMAL WEAR AND LIFE EXPECTANCY FOR THE REAR BRAKES O…
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2009 DODGE GRAND CARAVAN REAR BRAKES FAILURE AT 28,500 MILES.. WENT IN FOR OIL CHANGE AT 24K WAS TOLD BRAKES WERE GETTING LOW. AT 28,5K I WAS TOLD BRAKES WERE CLOSE TO METAL TO METAL. AN EXTENDED WARRANTY WAS ISSUED FOR FRONT BRAKES, I WAS TOLD BY CHRYSLER THAT 15K TO 20K WAS NORMAL WEAR AND LIFE EXPECTANCY FOR THE REAR BRAKES ON THIS VEHICLE. I REFUSED REPAIR AND VEHICLE IS SITTING IN MY YARD NOT BEING USED. I WAS TOLD ALSO BY CHRYSLER THAT UNLESS MORE INFO WAS SENT TO THEM SUPPORTING THAT THE ISSUE WAS NOT NORMAL WEAR CHRYSLER WOULD BE DENYING MY CLAIM AND WOULD NOT BE OFFERING ANY ASSISTANCE ON THOSE ISSUES. *KB
NHTSA ODI #10413310
44,024 miles · Jul 16, 2011
Service Brakes, Hydraulic
WARPED FRONT BRAKE ROTORS: RECEIVED A NOTICE FROM CHRYSLER OF EXTENDED WARRANTY ON BRAKES BECAUSE PADS AND ROTORS MIGHT NEED REPLACEMENT "EARLIER THAN EXPECTED". TOOK IT TO THE DEALER 1/28/11 AT 35,300 MILES AND THEY SAID THERE WAS NO PROBLEM. AT 44,000 MILES NOTICED FAINT SQUEAL. TOOK IT TO INDEPENDENT MECHANIC WHO FOUND TH…
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WARPED FRONT BRAKE ROTORS: RECEIVED A NOTICE FROM CHRYSLER OF EXTENDED WARRANTY ON BRAKES BECAUSE PADS AND ROTORS MIGHT NEED REPLACEMENT "EARLIER THAN EXPECTED". TOOK IT TO THE DEALER 1/28/11 AT 35,300 MILES AND THEY SAID THERE WAS NO PROBLEM. AT 44,000 MILES NOTICED FAINT SQUEAL. TOOK IT TO INDEPENDENT MECHANIC WHO FOUND THAT FRONT BRAKE ROTORS WERE SEVERELY WARPED AND NEEDED TO BE REPLACED. MECHANIC SAID THERE WAS WAS NO NEED TO REPLACE PADS, WHICH WERE FINE, AND THAT THIS WAS UNUSUAL BECAUSE THEY USUALLY WEAR AT THE SAME TIME. (NOTE THAT HIGH MILEAGE COMES FROM CROSS-COUNTRY TRIPS IN THE INTERSTATE, WITHOUT HEAVEY USE OF BRAKES). *TT
NHTSA ODI #10413135
9,800 miles · Jul 15, 2011
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH HE APPLIED THE BRAKES AND THE BRAKE PEDAL BEGAN TO PULSATE. THE STEERING WHEEL ALSO BEGAN TO SHAKE DURING THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT BOTH FRONT ROTORS WER…
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TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH HE APPLIED THE BRAKES AND THE BRAKE PEDAL BEGAN TO PULSATE. THE STEERING WHEEL ALSO BEGAN TO SHAKE DURING THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT BOTH FRONT ROTORS WERE WARPED. THE ROTORS WERE REPLACED. APPROXIMATELY EIGHT MONTHS LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE BRAKES EXHIBITED AN ACCEPTABLE AMOUNT OF RUST BUT DID NOT NEED TO BE REPAIRED. APPROXIMATELY FOUR MONTHS LATER THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS ADVISED TO REPLACE THE REAR ROTORS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,800 AND THE CURRENT MILEAGE WAS 23,000.
NHTSA ODI #10412443
21,291 miles · Jul 9, 2011
Service Brakes, Hydraulic
VERY NOTICEABLE BRAKE PULSATION,ALL FOUR BRAKE ROTORS AND PADS REPLACED DUE TO THEIR BEING PITTED,RUSTED AND DOWN TO METAL ON METAL. SINCE OFF WARRANTY ASKED FOR GOODWILL FROM DODGE DEALER AND REPAIR DONE FOR $100. ONCE AGAIN ON 08/02/2010 THE FRONT ROTORS WERE FOUND TO BE BAD BY DEALER AND REPLACED BY DEALER UNDER WARRANTY. NOW…
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VERY NOTICEABLE BRAKE PULSATION,ALL FOUR BRAKE ROTORS AND PADS REPLACED DUE TO THEIR BEING PITTED,RUSTED AND DOWN TO METAL ON METAL. SINCE OFF WARRANTY ASKED FOR GOODWILL FROM DODGE DEALER AND REPAIR DONE FOR $100. ONCE AGAIN ON 08/02/2010 THE FRONT ROTORS WERE FOUND TO BE BAD BY DEALER AND REPLACED BY DEALER UNDER WARRANTY. NOW, AS OF 07/07/2011 LEFT REAR BRAKE APPEARS TO BE STUCK IN A LOCKED ON POSITION, BRAKE IS OVERHEATING,SQUEALING AND POOR GAS MILEAGE AND CAUSING DAMAGE TO ROTOR, PAD AND CALIPER PER LOCAL MECHANIC. THIS FAILURE IS A REAL DANGER TO SOMEONE WHO DOESN'T NOTICE THE CONDITION AS IT MAY CAUSE A FIRE DUE TO EXCESSIVE HEAT, PREMATURE TIRE WEAR, LOSS OF BRAKING DUE TO FADE AND BOILING OF BRAKE FLUID. THIS CONDITION ALSO CAUSES OTHER BRAKES TO WORK HARDER CAUSING THEIR PREMATURE WEAR.
NHTSA ODI #10412509
71,400 miles · Jul 4, 2011
Service Brakes, Hydraulic
2009 DODGE GRAND CARAVAN 70,000 MILES HAVING PROBLEMS WITH DRAGGING REAR BRAKES AND SHORT (UNDER 20,000) MILES FOR TOP OF LINE BRAKE PADS STILL HAVEN'T FOUND A FIX FOR THIS. *TR
NHTSA ODI #10410390
Official recalls
7Jul 7, 2020
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence & remedy
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Steering: Steering Wheel/handle Bar
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Feb 11, 2014
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Consequence & remedy
Consequence: Failure of the rear axle may increase the risk of a crash.
Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Jun 3, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY PASSENGER VEHICLES MANUFACTURED FROM FEBRUARY 2007 THROUGH SEPTEMBER 2009. SOME OF THE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY ROUTED WIRE HARNESS THAT MAY HAVE A CONDITION WHERE THE LOWER SLIDING DOOR HINGE BRACKET CAN MAKE CONTACT AND WEAR THROUGH THE WIRE INSULATION.
Consequence & remedy
Consequence: A SHORT CIRCUIT COULD OCCUR INSIDE THE SLIDING DOOR, OVERHEATING THE LATCH, POSSIBLY RESULTING IN A FIRE.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 15, 2010. OWNERS MAY CONTACT CHRYSLER TOLL-FREE AT 1-800-853-1403.
Sep 11, 2009
ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.
Feb 5, 2009
CHRYSLER IS RECALLING 6,138 MY 2009 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. UNUSED ELECTRICAL CONNECTORS FOR THE BLIND SPOT DETECTION SYSTEM MAY BECOME CORRODED AND COULD SHORT CIRCUIT, WHICH CAN CAUSE A VARIETY OF CONDITIONS.
Consequence & remedy
Consequence: IF THE FUSE FOR THIS CIRCUIT DOES NOT BLOW, THE CONNECTORS COULD OVERHEAT AND POTENTIALLY CATCH FIRE.
Remedy: DEALERS WILL SEAL THE POWER CIRCUIT AT THE SUBJECT CONNECTOR AND REPLACE THE FUSE FOR THIS CIRCUIT IF NECESSARY FREE OF CHARGE. THE RECALL BEGAN ON MARCH 9, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
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