Electrical System. Review the 815 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 293 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes, Hydraulic. Review the 133 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

23 crash reports16 fire reports12 injury reports

What owners actually said

1,292 reports

Mileage unknown · Jul 22, 2014

Electrical SystemExterior Lighting

VAN HAS IGNITION PROBLEM THAT CAUSES LIGHTS AND ENGINE NOT TO START. HAD MANY ISSUES WITH IGNITION WITH REPAIRS HAD RE KEY AND TURN OFF THE ALARM. NO LUCK SPENT OVER 4000.00. PROBLEM STILL EXIST. PLEASE HELP. *TR

NHTSA ODI #10615497

81,932 miles · Jul 22, 2014

Service Brakes

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WHEN I PUT THE VAN IN DRIVE OR REVERSE, THERE WAS A LOUD NOISE COMING FROM THE STEERING WHEEL AREA. I BROUGHT THE VAN TO THE DODGE DEALER TO FIX IT. HE SAID A FEW CODES HAD TO BE DONE AND A FUEL INJECTION CLEANING. I WAITED FOR THE VAN FOR THREE HOURS AND IT WAS RETURNED TO ME AT A COST OF $263. I DROVE DOWN THE ROAD AND THE SAME NOISE WAS THERE AS IF IT HAD NOT BEEN TOUCHED. I BROUGHT THE VAN IMMEDIATELY BACK TO THE DEALER AND WAS TOLD IT WAS THE POWER BRAKE MODULE AND THAT IT WAS ON BACK ORDER. HE TOOK THE VAN AND TOLD ME TO GET A RENTAL. IT WILL BE TWO WEEKS THIS THURSDAY (RENTAL CAR TOTALING OVER $700) AND I AM STILL WAITING FOR THE VAN. *TR

NHTSA ODI #10615370

59,500 miles · Jul 18, 2014

Electrical SystemSteering

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MY VAN SHUTS OFF WITHOUT NOTICE - NO WARNING LIGHT, NO HESITATION - JUST SHUTS OFF. I TOOK TO FULLERTON DEALERSHIP - CAR WAS RETURNED TO MONDAY 07/14. I ASKED FOR THE PART THEY FIXED, THEY REFUSED TO GIVE IT TO ME. TODAY, 07/18 WHILE DRIVING THRU A PARKING LOT, THE VAN SHUT OFF AGAIN. THIS IS A LIFE AND DEATH SITUATION AS I COULD GET RAMMED FROM BEHIND AND MYSELF AND CHILDREN MAY BE KILLED. I SPENT $580.73 OF MONEY I USE TO FEED MY CHILDREN BECAUSE I NEED TRANSPORTATION AND IT IS NOT FIXED. I WANT MY FUNDS RETURNED AND I WANT MY CAR FIXED OR I WANT ANOTHER CAR. I DESPERATELY NEED YOUR HELP *TR

NHTSA ODI #10611419

40,000 miles · Jul 15, 2014

Electrical System

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2010 @ 40,000 MILES, TOTALLY INTEGRATED POWER MODULE (TIPM) REPLACED DUE TO ELECTRICAL ISSUES WITH DOOR LOCKS (UNDER WARRANTY). 2014 @ 124,000 MILES TIPM SHORT AGAIN STARTING WITH THE FRONT BLOWER MOTOR. TIPM NEEDS REPLACED AGAIN. ESTIMATE $900, NO PARTS AVAILABLE DUE TO MASSIVE BACK ORDER AND NO TIMELINE OF WHEN PARTS WILL BE AVAILABLE. ADVISED NOT TO DRIVE VEHICLE DUE TO SAFETY ISSUES (I.E. RANDOM AIRBAG DEPLOYMENT, LOSS OF IGNITION, FIRE HAZARD). MAIN VEHICLE FOR FAMILY OF FIVE, MUST DRIVE DAILY FOR WORK AND FAMILY APPOINTMENTS. *TR

NHTSA ODI #10610584

94,000 miles · Jul 14, 2014

Electrical SystemVisibility/wiper

I WAS PICKING UP MY DAUGHTER AND OPENED THE DOOR AND THE HORN STARTED BLOWING, THE WIPERS WERE GOING, AND THE WINDOW WASHER FLUID WAS SPRAYING OUT. IT FINALLY STOPPED AND WAS FINE BUT HAS HAPPENED MULTIPLE TIMES SINCE ONE TIME EVEN WHEN I WAS DRIVING DOWN THE RD AND NOW I'VE HAD TO DISCONNECT THE BATTERY BUT NOW I CAN'T CONNECT …

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NHTSA ODI #10610391

79,000 miles · Jul 12, 2014

Electrical System

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THE WINDSHIELD WIPERS ON MY 2008 DODGE GRAND CARAVAN WILL NOT TURN OFF AND MY BLINKERS, SPRAY, REAR WINDSHIELD WIPERS, AND BRIGHTS WILL NOT TURN ON. I HAVE TRIED RESETTING THE BATTERY AND THIS ACCOMPLISHED NOTHING. IT HAS BEEN DIAGNOSED AS THE TIPM, WHICH I UNDERSTAND IS HARD TO GET YOUR HANDS ON, AND THE PRICE OF REPLACEMENT IS EXTREMELY HIGH. IT APPEARS TO BE A VERY COMMON PROBLEM WITH THIS MAKE AND MODEL OF CARAVAN. I HAVE HAD SEVERAL ELECTRONIC ISSUES INCLUDING WINDOWS THAT DO NOT ROLL DOWN, DOORS THAT DO NOT UNLOCK, KEY THAT GETS STUCK IN THE IGNITION, AND SLIDING DOORS THAT STOP WORKING. *TR

NHTSA ODI #10610016

Mileage unknown · Jul 8, 2014

Electrical SystemPower Train

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TL- THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE KEY WOULD REMAIN STUCK IN THE IGNITION SWITCH AND FAIL TO POWER ON OR OFF THE VEHICLE. IN ADDITION, WHEN DRIVING THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE SPEEDOMETER, THE TRIPOMETER, THE CRUISE CONTROL AND THE POWER DOORS FAILED. THE POWER DOOR LOCKS ONLY OPERATED WHEN THE VEHICLE WAS POWERED OFF AND THE SECURITY DOOR LOCK FEATURE ACTIVATED INTERMITTENTLY. THE CONTACT ALSO STATED THAT BOTH THE ACCELERATOR AND BRAKE PEDAL TRAVELED TO THE FLOORBOARD AS A RESULT THE VEHICLE DELAYED TO COME TO A STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE CONTROL MODULE, THE TRANSMISSION LEAK ON THE TRANSMISSION LINE, THE OIL PAN AND THE MOLDING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN ID NUMBER: 11V394000 (AIR BAGS AND EQUIPMENT). THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. DJR

NHTSA ODI #10608935

76,000 miles · Jul 3, 2014

Electrical System

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ELECTRICAL ISSUES. UPON STARRING, CAR WIPERS WILL NOT TURN OFF, WINDOWS WILL NOT OPEN OR CLOSE, CAR DOES NOT SHIFT RIGHT / BUCKS, CAR HAS DIFFICULTY SHUTTING OFF, THE GPS/TV FLICKERS AND THE CD EJECT RUNS CONSTANTLY EVEN WHEN THE CAR IS OFF. HAD IT LOOKED AT BY LOCAL NON DODGE MECHANIC AND WAS TOLD NOT TO DIVE IT AS IT WAS PROBABLY THE TIPM. CALLED THE DEALER AND DESCRIBED THE ISSUE AND THEY GAVE ME A SERVICE DATE OF 14 DAYS IN THE FUTURE TO EVEN LOOK AT THE ISSUE. INTERNET SOURCES SAY CHRYSLER WILL NEED 30 - 60 DAYS TO ORDER BACK ORDERED PART. ITS SCARY TO THINK THAT SOME FOLKS WOULD NEED TO DRIVE THEIR CAR FOR 2 WEEKS IN THIS CONDITION BEFORE IT CAN EVEN BE SEEN AND EVEN LONGER AS THEY WAIT FOR A PART. I DON'T THINK ITS SAFE TO DRIVE, IF THIS HAD FAILED WHILE DRIVING I WOULD BE VERY CONCERNED. *TR

NHTSA ODI #10608091

Mileage unknown · Jul 1, 2014

Electrical System

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE DEALER MADE THE CONTACT AWARE OF RECALL NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. …

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NHTSA ODI #10607516

111,103 miles · Jun 30, 2014

Electrical SystemVisibility/wiperFire

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WHILE MY VEHICLE WAS PARKED AT A CAMPGROUND, I CLICK MY KEY FOB TO UNLOCK THE DOOR AND THE REAR WINDSHIELD WIPER STARTED GOING OFF. TRIED TO START THE VEHICLE AND IT WOULD NOT START, NO LIGHTS NOTHING COMPLETELY DEAD. THE WIPER EVENTUALLY STOPPED. A FEW HOURS LATER, STILL PARKED WITH NO KEYS IN IT, THE WINDSHIELD WIPER FLUID AND WIPERS STARTED AFTER I CLICKED THE UNLOCK BUTTON ON THE KEY FOB AGAIN. THE FLUID KEPT SHOOTING UNTIL IT RAN OUT OF FLUID. THEN A FEW HOURS LATER WITH AGAIN NO KEYS IN IT OR KEY FOB USE THE HORN BEGAN BLARING. THEN THE LIGHTS AND WIPERS WENT OFF AS WELL. FINALLY I WAS ABLE TO GET THE BATTERY DISCONNECTED AND IT STOPPED. I RECONNECTED THE BATTERY TWO HOURS LATER ONLY TO ROLL UP MY WINDOWS AND THE HORN IMMEDIATELY STARTED GOING OFF. I HAD IT TOWED TO THE DEALERSHIP DOWN THE STREET AND I AM NOW WAITING ON THE RESULTS. I'M GLAD MY FAMILY WAS NOT WITH AND/ OR I WAS DRIVING. *TR

NHTSA ODI #10606973

Official recalls

20V396000 · Air Bags:frontal:driver Side:inflator Module; Steering: Steering Wheel/handle Bar

Jul 7, 2020

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

Consequence & remedy

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Steering: Steering Wheel/handle Bar

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

16V047000 · Air Bags:frontal

Jan 29, 2016

FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.

Consequence & remedy

Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.

14V373000 · Air Bags; Electrical System:ignition:switch

Jun 26, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Additional source detail variants (2)

Air Bags

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Electrical System:ignition:switch

14V055000 · SUSPENSION:REAR:AXLE:NON-POWERED Axle Assembly

Feb 11, 2014

Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.

Consequence & remedy

Consequence: Failure of the rear axle may increase the risk of a crash.

Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.

11V394000 · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Equipment:appliance:air Conditioner

Aug 3, 2011

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.

Consequence & remedy

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Additional source detail variants (3)

Equipment:appliance:air Conditioner

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Air Bags:frontal:sensor/control MODULE-INACTIVE

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Air Bags:frontal

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

10V611000 · Equipment:appliance:air Conditioner

Dec 8, 2010

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK At THE HEATING AND AIR CONDITIONER (HVAC) DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT.

Consequence & remedy

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE HVAC DRAIN GROMMET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

10V235000 · Electrical System:wiring

Jun 3, 2010

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY PASSENGER VEHICLES MANUFACTURED FROM FEBRUARY 2007 THROUGH SEPTEMBER 2009. SOME OF THE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY ROUTED WIRE HARNESS THAT MAY HAVE A CONDITION WHERE THE LOWER SLIDING DOOR HINGE BRACKET CAN MAKE CONTACT AND WEAR THROUGH THE WIRE INSULATION.

Consequence & remedy

Consequence: A SHORT CIRCUIT COULD OCCUR INSIDE THE SLIDING DOOR, OVERHEATING THE LATCH, POSSIBLY RESULTING IN A FIRE.

Remedy: CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 15, 2010. OWNERS MAY CONTACT CHRYSLER TOLL-FREE AT 1-800-853-1403.

09V351000 · Service Brakes, Hydraulic

Sep 11, 2009

ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.

Consequence & remedy

Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.

Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP14004 · Totally Integrated Power Module Failure

Opened Sep 25, 2014 · Closed Jul 24, 2015

Status: closed (inferred from source dates) · Electrical System

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

RQ14002 · Air Bag Non-Deployment/Engine Stall

Opened Jun 16, 2014 · Closed Mar 2, 2015

Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972

Additional source detail variants (2)

Air Bags

Electrical System:ignition:module