NHTSA owner reports · September 18, 2026 snapshot.
Visibility/wiper complaints
42 reportsClear category filter76,100 miles · Aug 2, 2015
Electrical SystemVisibility/wiper
AS OTHERS HAVE DOCUMENTED, WHETHER AT A STAND STILL OR DRIVING AT VARYING SPEEDS, HORN STARTS BEEPING ON ITS OWN ALONG WITH WIPERS GOING AND WASHER FLUID SPRAYING. AFTER THE EVENT, FRONT A/C CONTROL KNOB STARTS CONTROLLING THE BACK VENTS OR DOES NOTHING AT ALL. NO CENTER BUTTONS (DEFROST, A/C, ETC..) WORK - IT'S LIKE THEY'RE AL…
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AS OTHERS HAVE DOCUMENTED, WHETHER AT A STAND STILL OR DRIVING AT VARYING SPEEDS, HORN STARTS BEEPING ON ITS OWN ALONG WITH WIPERS GOING AND WASHER FLUID SPRAYING. AFTER THE EVENT, FRONT A/C CONTROL KNOB STARTS CONTROLLING THE BACK VENTS OR DOES NOTHING AT ALL. NO CENTER BUTTONS (DEFROST, A/C, ETC..) WORK - IT'S LIKE THEY'RE ALL DEAD. JUST PURCHASED VEHICLE. WILL PROBABLY RETURN AS A LEMON.
NHTSA ODI #10745626
Mileage unknown · Jun 5, 2015
EngineVehicle Speed ControlVisibility/wiper
I WAS DRIVING ABOUT 25 MILES DOWN THE STREET, WHEN THE CAR SUDDENLY SHUT OFF AND JERKED TO A STOP. THE WINDSHIELD WIPERS IN THE FRONT AND THE BACK OF THE VEHICLE STARTED MOVING WITHOUT MY TURNING THEM ON. THE HORN STARTED HONKING BY ITSELF. I WAS IN THE MIDDLE OF THE STREET AND CARS WERE DRIVING PAST MY VEHICLE EXTREMELY FAST…
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I WAS DRIVING ABOUT 25 MILES DOWN THE STREET, WHEN THE CAR SUDDENLY SHUT OFF AND JERKED TO A STOP. THE WINDSHIELD WIPERS IN THE FRONT AND THE BACK OF THE VEHICLE STARTED MOVING WITHOUT MY TURNING THEM ON. THE HORN STARTED HONKING BY ITSELF. I WAS IN THE MIDDLE OF THE STREET AND CARS WERE DRIVING PAST MY VEHICLE EXTREMELY FAST AND I FEARED FOR THE SAFETY OF MY TWO CHILDREN. I CONTINUED TO TRY TO START THE CAR TO GET OUT OF THE WAY OF THE FAST MOVING CARS, BUT THE VEHICLE WOULD NOT RESTART FOR ANOTHER 20 MINUTES. ONCE I WAS ABLE TO GET THE CAR OUT OF THE INTERSECTION, THE HORN WOULD NOT STOP HONKING AND THE WINDSHIELD WIPERS KEPT GOING EVEN THOUGH I DID NOT HAVE THE KEY IN THE IGNITION. THE DOORS KEPT LOCKING AND UNLOCKING ON ITS OWN AND I WAS UNABLE TO GET OUT OF THE CAR WITH MY TWO CHILDREN WITHOUT ASSISTANCE FROM MY FAMILY MEMBERS WHO ARRIVED TO ASSIST ME. THE CAR HAS NOT BEEN DRIVEN SINCE THIS INCIDENT AND REMAINS PARKED. *TR
NHTSA ODI #10723699
Mileage unknown · Mar 18, 2015
Electrical SystemVisibility/wiper
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE ATTEMPTING TO START THE VEHICLE, THE KEY BECAME LODGED BETWEEN THE ON AND THE ACCESSORY POSITION. THE CONTACT HAD TO APPLY FORCE TO THE KEY TO SHIFT INTO THE ON POSITION. IN ADDITION, THE WINDOWS FAILED TO FUNCTION AND HOT AIR WAS EMITTING FROM THE AIR VENTS INTO THE VEHICLE…
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TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE ATTEMPTING TO START THE VEHICLE, THE KEY BECAME LODGED BETWEEN THE ON AND THE ACCESSORY POSITION. THE CONTACT HAD TO APPLY FORCE TO THE KEY TO SHIFT INTO THE ON POSITION. IN ADDITION, THE WINDOWS FAILED TO FUNCTION AND HOT AIR WAS EMITTING FROM THE AIR VENTS INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT STATED THAT FOUR MONTHS LATER, THE VEHICLE FAILED TO START. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10695113
83,000 miles · Feb 24, 2015
Electrical SystemVehicle Speed ControlVisibility/wiper
WHILE DRIVING THE VAN AT 65 MPH WHILE ON RT.23 ON MY WAY TO FINDLAY, OHIO, THE WINDSHIELD WIPERS CYCLED A COUPLE TIMES, THE GAUGES WENT TO ZERO, THE RADIO TURNED OFF AND THE WARNING ALARM WENT OFF A COUPLE TIMES. THIS OCCURED TWICE WHILE I WAS DRIVING TO FINDLAY AND TWICE ON MY WAY BACK HOME. EACH TIME, THE VAN CONTINUED TO RU…
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WHILE DRIVING THE VAN AT 65 MPH WHILE ON RT.23 ON MY WAY TO FINDLAY, OHIO, THE WINDSHIELD WIPERS CYCLED A COUPLE TIMES, THE GAUGES WENT TO ZERO, THE RADIO TURNED OFF AND THE WARNING ALARM WENT OFF A COUPLE TIMES. THIS OCCURED TWICE WHILE I WAS DRIVING TO FINDLAY AND TWICE ON MY WAY BACK HOME. EACH TIME, THE VAN CONTINUED TO RUN. AT THE TIME BOTH HANDS WERE ON THE STEERING WHEEL. I KNOW THE DATE BECAUSE I WAS HEADED TO MY SON'S SOCCER GAME AT THE UNIVERSITY OF FINDLAY. IT WAS A VERY UN-NERVING EXPERIENCE. ON OTHER DATES THE WIPERS HAVE RUN BY THEMSELVES AND EVEN SPRAYED WINDSHIELD CLEANER FOR A BRIEF PERIOD. I HAVE NOTICED THAT OTHER PEOPLE HAVE REPORTED THE SAME BEHAVIOR ON THEIR VANS. I WANTED TO MAKE SURE MY EXPERIENCE WAS NOTED. IT APPEARS THE SITUATION CAN BECOME MUCH WORSE. *JS
NHTSA ODI #10690477
Mileage unknown · Feb 18, 2015
Electrical SystemExterior LightingVisibility/wiper
WE WENT OUT TO CAR TO GET IN IT, AND ALL DOORS WERE LOCKED AND WOULD NOT UNLOCK. HORN STARTED BLARING. WINDSHIELD WIPERS WENT CRAZY WITH WINDSHIELD WIPER FLUID SPRAYING. HEADLIGHTS WERE BLINKING ON AND OFF. FINALLY ABLE TO GET IN CAR, THINGS FINALLY CALMED DOWN AFTER ABOUT 10 - 15 MINUTES. NEXT DAY, WE TOOK IT TO DEALERSHIP…
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WE WENT OUT TO CAR TO GET IN IT, AND ALL DOORS WERE LOCKED AND WOULD NOT UNLOCK. HORN STARTED BLARING. WINDSHIELD WIPERS WENT CRAZY WITH WINDSHIELD WIPER FLUID SPRAYING. HEADLIGHTS WERE BLINKING ON AND OFF. FINALLY ABLE TO GET IN CAR, THINGS FINALLY CALMED DOWN AFTER ABOUT 10 - 15 MINUTES. NEXT DAY, WE TOOK IT TO DEALERSHIP. THEY TESTED IT, AND THEY SAID THEY DID NOT FIND ANYTHING WRONG WITH IT. SIMILAR EPISODES HAPPENED AFTER THAT ONE WHICH INCLUDED TAKING THE KEY OUT OF THE IGNITION, AND THE CAR WAS STILL RUNNING. WE TOOK IT TO A DIFFERENT DEALERSHIP TO HAVE IT CHECKED, AND THEY SAID THEY COULD NOT FIND ANYTHING WRONG WITH IT. *TR
NHTSA ODI #10684191
67,000 miles · Jan 20, 2015
Electrical SystemEngineVisibility/wiper
ON MULTIPLE OCCASIONS BEGINNING IN JUNE '14 MY 08 DODGE GRAND CARAVAN SXT WOULD HAVE RANDOM ELECTRICAL MALFUNCTIONS INCLUDING SYNCED, INTERMITTENT ACTIVATION OF HORNS, FRONT WIPERS, REAR WIPERS, FRONT WASHER FLUID SPRAY, REAR WASHER FLUID SPRAY, AND DOOR LOCKS. THESE ISSUES WOULD GENERALLY COME TOGETHER IN "EPISODES" THAT COULD …
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ON MULTIPLE OCCASIONS BEGINNING IN JUNE '14 MY 08 DODGE GRAND CARAVAN SXT WOULD HAVE RANDOM ELECTRICAL MALFUNCTIONS INCLUDING SYNCED, INTERMITTENT ACTIVATION OF HORNS, FRONT WIPERS, REAR WIPERS, FRONT WASHER FLUID SPRAY, REAR WASHER FLUID SPRAY, AND DOOR LOCKS. THESE ISSUES WOULD GENERALLY COME TOGETHER IN "EPISODES" THAT COULD LAST FROM ABOUT A MINUTE TO ABOUT 10 MINUTES. THESE EPISODES COULD OCCUR IN RAPID SUCCESSION, SEPARATED BY ONLY A FEW SECONDS, OR THEY MIGHT HAVE 5-10 MINUTES OR SOMETIMES DAYS BETWEEN HAPPENINGS. THIS WOULD CAUSE SUDDEN LOSS OF VISIBILITY WHILE DRIVING, AS THE SPRAYERS WOULD COVER THE WINDSHIELD WITH DROPS BUT THE WIPERS WOULD NOT COMPLETE A PASS TO REMOVE THE FLUID. IT WAS PARTICULARLY DANGEROUS AT NIGHT, SINCE THE DROPS WOULD REFRACT LIGHT AND MAKE VISIBILITY ALMOST ZERO. THIS ALSO RESULTED IN BEING LOCKED OUT OF THE VEHICLE ON MULTIPLE OCCASIONS, ONCE WITH CHILDREN TRAPPED INSIDE!! WHILE THE PROBLEMS WERE HAPPENING, THE REMOTE "CLICKER" COULD NOT BE USED TO UNLOCK OR OPEN DOORS OR LIFT-GATE. THE ONLY WAY TO ENTER THE VEHICLE WAS TO USE THE PHYSICAL KEY AND FORCE THE LOCK TO TURN AGAINST THE PRESSURE OF THE POWERED DOOR LOCK MOTOR REPEATEDLY RE-LOCKING THE DOORS OTHER INTERMITTENT PROBLEMS: TRANSMISSION WOULD NOT ADVANCE BEYOND 2ND GEAR, THE CHECK ENGINE LIGHT WOULD COME ON, THE DASHBOARD LIGHTS WOULD FLASH AND FLICKER, THE BACK-UP CAMERA WOULD FLICKER (THE IMAGE IS DISPLAYED ON THE RADIO'S SCREEN WHEN THE VEHICLE IS IN REVERSE), THE DASHBOARD DISPLAYS WOULD ALL BE TURNED OFF OR TO ZERO (INCLUDING TACHOMETER EVEN THOUGH THE ENGINE WAS RUNNING), AND THE ENGINE WOULD NOT SHUT OFF WITH THE KEY SWITCHED TO "OFF" AND COMPLETELY REMOVED. NOW, THE WIPERS HAVE STOPPED WORKING COMPLETELY, WHICH IS A PERPETUAL SAFETY ISSUE, UNTIL THE PROBLEMS CAN BE SOLVED. KOONS DODGE OF TYSONS CORNER SAID THE PROBLEM WAS THE TPIM (TOTALLY INTEGRATED POWER MODULE). *TR
NHTSA ODI #10676608
Mileage unknown · Jan 13, 2015
Electrical SystemElectronic Stability Control (esc)Visibility/wiper
ENGINE SHUT OFF COMPLETE AND HARD TO CONTROL THE STEERING WHEEL AND THE BRAKES DON'T RESPONSE AT ALL AND CHRYSLER GROUP LLC DON'T DO NOTHING TO FIX THE PROBLEM AT ALL AND I HAVE OVER 5 MONTH STILL PAYING THE VAN AND I CAN'T DRIVE AT ALL. *TR
NHTSA ODI #10672036
88,000 miles · Sep 6, 2014
Electrical SystemExterior LightingVisibility/wiper
VEHICLES INSTRUMENT GAUGES FAILED, ODOMETER, COMPASS, AND WARNING LIGHTS WILL NOT OPERATE. WINDSHIELD WIPER RUNS CONSTANTLY WHILE KEY IS IN THE ON POSITION OR MOTOR IS RUNNING. HEADLIGHTS STAY ON, HOWEVER BRIGHTS DO NOT ILLUMINATE AND BLINKERS DO NOT OPERATE. ALL OTHER SYSTEMS ARE FUNCTIONAL. *TR
NHTSA ODI #10631226
54,000 miles · Sep 3, 2014
Visibility/wiper
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE HORN AND WINDSHIELD WIPERS ALONG WITH FLUID ACTIVATED INDEPENDENTLY. THE CONTACT HAD TO DISCONNECT THE TERMINAL BATTERY TO SHUT OFF THE WINDSHIELD WIPERS AND HORN. THE DEALER WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE …
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TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE HORN AND WINDSHIELD WIPERS ALONG WITH FLUID ACTIVATED INDEPENDENTLY. THE CONTACT HAD TO DISCONNECT THE TERMINAL BATTERY TO SHUT OFF THE WINDSHIELD WIPERS AND HORN. THE DEALER WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
NHTSA ODI #10630480
94,000 miles · Jul 14, 2014
Electrical SystemVisibility/wiper
I WAS PICKING UP MY DAUGHTER AND OPENED THE DOOR AND THE HORN STARTED BLOWING, THE WIPERS WERE GOING, AND THE WINDOW WASHER FLUID WAS SPRAYING OUT. IT FINALLY STOPPED AND WAS FINE BUT HAS HAPPENED MULTIPLE TIMES SINCE ONE TIME EVEN WHEN I WAS DRIVING DOWN THE RD AND NOW I'VE HAD TO DISCONNECT THE BATTERY BUT NOW I CAN'T CONNECT …
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I WAS PICKING UP MY DAUGHTER AND OPENED THE DOOR AND THE HORN STARTED BLOWING, THE WIPERS WERE GOING, AND THE WINDOW WASHER FLUID WAS SPRAYING OUT. IT FINALLY STOPPED AND WAS FINE BUT HAS HAPPENED MULTIPLE TIMES SINCE ONE TIME EVEN WHEN I WAS DRIVING DOWN THE RD AND NOW I'VE HAD TO DISCONNECT THE BATTERY BUT NOW I CAN'T CONNECT IT AGAIN BECAUSE IT WON'T STOP GOING CRAZY LIKE THAT. *TR
NHTSA ODI #10610391
Official recalls
8Jul 7, 2020
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence & remedy
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Steering: Steering Wheel/handle Bar
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Feb 11, 2014
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Consequence & remedy
Consequence: Failure of the rear axle may increase the risk of a crash.
Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Aug 3, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Equipment:appliance:air Conditioner
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal:sensor/control MODULE-INACTIVE
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Dec 8, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK At THE HEATING AND AIR CONDITIONER (HVAC) DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE HVAC DRAIN GROMMET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Jun 3, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY PASSENGER VEHICLES MANUFACTURED FROM FEBRUARY 2007 THROUGH SEPTEMBER 2009. SOME OF THE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY ROUTED WIRE HARNESS THAT MAY HAVE A CONDITION WHERE THE LOWER SLIDING DOOR HINGE BRACKET CAN MAKE CONTACT AND WEAR THROUGH THE WIRE INSULATION.
Consequence & remedy
Consequence: A SHORT CIRCUIT COULD OCCUR INSIDE THE SLIDING DOOR, OVERHEATING THE LATCH, POSSIBLY RESULTING IN A FIRE.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 15, 2010. OWNERS MAY CONTACT CHRYSLER TOLL-FREE AT 1-800-853-1403.
Sep 11, 2009
ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
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