NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
38 reportsClear category filter86,000 miles · Jun 13, 2018
Electrical SystemUnknown Or Other
MY VAN DIES WHEN I'M DRIVING IT I LOSE ALL POWER OR NO BREAKS NO LIGHTS I CAN'T EVEN PUT EMERGENCY LIGHTS ON, THIS IS BEEN GOING ON FOR ALMOST 2 YEARS HAVE HAD IT IN THE SHOP TWICE HAS COST ME A BUNDLE, I BROUGHT IT HOME THE OTHER DAY DROVE IT TO THE CORNER AND IT DIED AGAIN IN THE MIDDLE OF THE STREET THIS IS BECOMING A REAL SA…
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MY VAN DIES WHEN I'M DRIVING IT I LOSE ALL POWER OR NO BREAKS NO LIGHTS I CAN'T EVEN PUT EMERGENCY LIGHTS ON, THIS IS BEEN GOING ON FOR ALMOST 2 YEARS HAVE HAD IT IN THE SHOP TWICE HAS COST ME A BUNDLE, I BROUGHT IT HOME THE OTHER DAY DROVE IT TO THE CORNER AND IT DIED AGAIN IN THE MIDDLE OF THE STREET THIS IS BECOMING A REAL SAFETY ISSUE THAT THEY CAN'T SEEM TO FIX THERE IS A LOT OF OTHER COMPLAINTS FOR THIS SAME PROBLEM, SOMETHING NEEDS TO BE DONE BEFORE I GET IN WRECK AND GET KILLED OR MY CHILDREN, I AM AFRAID TO TAKE THE CAR , YOU NEVER KNOW WHEN IT'S GOING TO DIE SOMETIMES YOU CAN DRIVE IT A LONG WAYS AND NEVER DIE AND OTHER TIMES YOU CAN BARELY GET OUT OF THE DRIVEWAY BUT IT DOESN'T MATTER IT WILL DIE GOING SLOW IT WILL DIE GOING FAST, I CAN'T AFFORD ANOTHER CAR AS I AM ON A FIXED INCOME, YOU NEED TO DO SOMETHING AS THIS CAR HAS GIVE ME NOTHING BUT PROBLEMS SINCE I HAD IT I BOUGHT IT AND I AM SCARED IT THREE YEARS AGO, ONLY 85,000 MILES WAS ON IT I HAVEN'T DROVE BUT ABOUT EVEN 4000 MILES SINCE I HAVE OWNED IT AND I'M SCARED TO GET ON THE HIGHWAY AND NOBODY SEEMS TO KNOW HOW TO FIX IT, I'VE BEEN DRIVING THIS CAR FOR TWO YEARS AND THIS IS HAPPENING TO ME PROBABLY 10 TIMES AT A SLOW SPEED AND PROBABLY SIX TIMES AT APPROXIMATELY 60 TO 65 MILES AN HOUR FAST SPEEDSI AM TIRED OF PAYING MECHANICS FOR NOTHING IT DIES AND THEY SAY IT DOESN'T DIE WHEN THEY TAKE IT OUT FOR A DRIVE ,WELL BIG SURPRISE, BECAUSE IT DOESN'T GIVE ME ANY WARNING OR TELL ME WHEN IT IS GOING TO DIE EITHER TILL IT DOES IT!! CHRYSLER/DODGE/JEEP MANUFACTURING COMPANY NEEDS TO RECALL AND REALLY NEED TO DO SOMETHING ABOUT THIS VAN BECAUSE SOMEBODY'S GOING TO GET KILLED, DOES SOMEBODY REALLY NEED TO GET KILLED BEFORE YOU DO SOMETHING ABOUT IT, REALLY??? AND IF THEY DON'T I'M GOING TO HAVE TO SEE A LAWYER THAT WILL HELP ME WITH MY DODGE GRAND CARAVAN SXL , THANK YOU I
NHTSA ODI #11101759
208,047 miles · Aug 31, 2017
Air BagsElectrical SystemUnknown Or Other
TOOK MY VAN INTO JEFF WYLER EASTGATE AUTO MALL, IN BATAVIA, OH 45103, TO HAVE THE TWO RECALLS FIXED ON MY VAN AND WHEN I CALL TO CHECK UP ON THE PROGRESS I GET TOLD THAT THE TIPM NEEDS REPLACED AND THEY ARE WANTING TO CHARGE ME $1,337.60 TO FIX IT BEFORE THEY WILL EVEN BE ABLE TO FIX MY RECALLS. BOTH RECALLS ARE THE IGNITION AND…
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TOOK MY VAN INTO JEFF WYLER EASTGATE AUTO MALL, IN BATAVIA, OH 45103, TO HAVE THE TWO RECALLS FIXED ON MY VAN AND WHEN I CALL TO CHECK UP ON THE PROGRESS I GET TOLD THAT THE TIPM NEEDS REPLACED AND THEY ARE WANTING TO CHARGE ME $1,337.60 TO FIX IT BEFORE THEY WILL EVEN BE ABLE TO FIX MY RECALLS. BOTH RECALLS ARE THE IGNITION AND THE AIR BAGS, BOTH OF WHICH ARE CAUSED BY THE FAULTY TIPM. SO WHAT ARE THEY REPAIRING AND REPLACING ON MY RECALLS KNOWING THAT THE TIPM IS THE MAIN REASON MY VAN HAS RECALLS TO BEGIN WITH. THE RECALL FOR MY AIR BAGS IS AS FOLLOWS: THE AIRBAGS WILL EITHER DEPLOY AT WILL OR NOT DEPLOY AT ALL. THE LETTER I GOT INFORMING ME OF MY RECALLS STATED THAT IT COULD BE IN THE WIRING HARNESS OR OTHER PLACES CONNECTING MY VAN TO THE AIRBAGS. THE RECALL FOR MY IGNITION IS AS FOLLOWS: THE AIRBAGS WILL EITHER DEPLOY AT WILL OR NOT DEPLOY AT ALL. THE LETTER I GOT INFORMING ME OF MY RECALLS STATED THAT IT COULD BE IN THE WIRING HARNESS OR OTHER PLACES CONNECTING MY VAN TO THE IGNITION.
NHTSA ODI #11020989
68,000 miles · Jun 27, 2017
EngineSteeringUnknown Or Other
I HAVE TROUBLE WITH THE IGNITION . WHEN TRYING TO START THE VEHICLE SOMETIMES IT WILL JUST CLICK. THE MODULE HAS BEEN REPLACED, STILL HAVE PROBLEM. SOMETIMES THE KEY FOB STICKS AND ENGINE KEEPS TRYING TO START. I THEN TURN THE IGNITION OFF MANUALLY. STARTER HAS BEEN REPLACED ALREADY TOO AT MY EXPENSE. I HAVE REPLACED THE STRUT…
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I HAVE TROUBLE WITH THE IGNITION . WHEN TRYING TO START THE VEHICLE SOMETIMES IT WILL JUST CLICK. THE MODULE HAS BEEN REPLACED, STILL HAVE PROBLEM. SOMETIMES THE KEY FOB STICKS AND ENGINE KEEPS TRYING TO START. I THEN TURN THE IGNITION OFF MANUALLY. STARTER HAS BEEN REPLACED ALREADY TOO AT MY EXPENSE. I HAVE REPLACED THE STRUT AND SPRING ASSEMBLIES, BUT I GET ROUGH RIDE STILL.WHEN TURNING I GET A SNAPPING SOUND IN THE STEERING.
NHTSA ODI #11001835
103,500 miles · Jan 28, 2017
Unknown Or Other
WHILE DRIVING DOWN THE HIGHWAY AT APPROX. 60MPH THE TRACTION CONTROL CAME ON AND STUCK ON IT WOULD NOT SHUT OFF. HAD TO GET TO THE SIDE OF THE ROAD AND SHUT THE VEHICLE OFF. THIS HAS HAPPENED AT LEAST 3 TIME IN THE LAST MONTH AND IT ONLY JUST STARTED, I HAVE OWNED THE VEHICLE SINCE 2011
NHTSA ODI #10948119
118,540 miles · Oct 9, 2016
Electrical SystemFuel/propulsion SystemUnknown Or Other
AFTER PARKING MY CAR, AFTER ABOUT 5 MINUTES, THE HORN STARTED BLOWING, THE WIPERS, FRONT AND REAR STARTED RUNNING AND THE WASHERS STARTED SPRAYING. THE DOOR LOCKS STARTED LOCKING AND UNLOCKING ON THEIR OWN. THE CAR, WHEN STARTED HAD NO DASH LIGHTS, OR GAUGE FUNCTION. THE DRIVERS ELECTRIC SEAT STARTED ADJUSTING ITSELF. RADIO CAME…
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AFTER PARKING MY CAR, AFTER ABOUT 5 MINUTES, THE HORN STARTED BLOWING, THE WIPERS, FRONT AND REAR STARTED RUNNING AND THE WASHERS STARTED SPRAYING. THE DOOR LOCKS STARTED LOCKING AND UNLOCKING ON THEIR OWN. THE CAR, WHEN STARTED HAD NO DASH LIGHTS, OR GAUGE FUNCTION. THE DRIVERS ELECTRIC SEAT STARTED ADJUSTING ITSELF. RADIO CAME ON AND OFF ON ITS OWN. CAR ACTED LIKE IT WAS POSSESSED. I HAD TO UNHOOK THE BATTERY TO MAKE EVERYTHING STOP. PLEASE NOTE, THE CAR WAS PARKED IN MY DRIVEWAY WHEN ALL OF THIS OCCURRED.
NHTSA ODI #10914966
78,274 miles · Sep 24, 2016
Electrical SystemUnknown Or Other
TIPM MODULE MALFUNCTIONING. WIPERS AND HORN WILL GO OFF RANDOMLY, TRANSMISSION WILL DISENGAGE AT THE SAME TIME. POWER STEERING SHUTS OFF AS WELL DURING EPISODES WHILE DRIVING! I HAVE HAD TO STOP ON THE FREEWAY WITH MY KIDS IN THE CAR AND RESTART THE CAR.
NHTSA ODI #10909460
Mileage unknown · Jun 13, 2016
Air BagsUnknown Or Other
NOTHING HAS HAPPENED TO THE VEHICLE. WE HAVE JUST BEEN WAITING A REALLY LONG TIME TO HAVE THE RECALLS TAKEN CARE OF. THE SHOP KEEPS TELLING US WE ARE ON A WAITING LIST. WE HAVE BEEN ON THIS LIST FOR ALMOST 2 YEARS.
NHTSA ODI #10873967
80,500 miles · May 18, 2016
Electrical SystemUnknown Or OtherVisibility/wiper
FREQUENTLY WILL NOT START-HAVE TO RAISE HOOD & SMACK TOP OF BLACK BOX & THEN IT WILL START, WILL GO "CRAZY" WHILE PARKED WITH NO KEYS IN IGNITION-HORN HONKS, LIGHTS FLASH ON & OFF, WIPERS GO & FLUID SPRAYS-AGAIN HAVE TO SMACK BOX TO MAKE IT STOP. BETWEEN 5/2/16 & 5/18/16, WHILE DRIVING DOWN THE ROAD, FOUR TIMES THE MOTOR HAS S…
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FREQUENTLY WILL NOT START-HAVE TO RAISE HOOD & SMACK TOP OF BLACK BOX & THEN IT WILL START, WILL GO "CRAZY" WHILE PARKED WITH NO KEYS IN IGNITION-HORN HONKS, LIGHTS FLASH ON & OFF, WIPERS GO & FLUID SPRAYS-AGAIN HAVE TO SMACK BOX TO MAKE IT STOP. BETWEEN 5/2/16 & 5/18/16, WHILE DRIVING DOWN THE ROAD, FOUR TIMES THE MOTOR HAS SHUT ITSELF OFF, HORN HAS BEGUN HONKING, WIPERS GO, FLUID SPRAYS, RUNNING LIGHTS GO OFF. ***DID IT TWICE ON 5/18/16! THANK GOD, WAS GOING SLOWLY DOWN A SIDE STREET-AGAIN HAD TO RAISE HOOD, SMACK ON TOP OF THAT BLACK BOX-FUSES AND SENSORS MUST BE IN THERE-AND IT STOPPED ACTING CRAZY AND RESTARTED. MY HUSBAND HAS BEEN DRIVING IT AS I REFUSE TO!! VERY SURPRISED AND CONCERNED THAT THERE HAS NOT BEEN RECALL AS THIS SEEMS TO BE A VERY FREQUENT ISSUE WITH THESE VANS-WISH I HAD NEVER BOUGHT MINE!
NHTSA ODI #10865630
155,500 miles · Apr 13, 2016
Electrical SystemEngineUnknown Or Other
CAR DIES WITHOUT WARNING. ACCELERATION, STEERING AND BRAKING COMPROMISED AND DANGEROUS. HAPPENS RANDOMLY, WHEN STOPPING, WHEN ACCELERATING WHEN CRUISING AT HIGHWAY SPEEDS. ENGINE HOT AND COLD. NEW IGNITION INSTALLED AS PART OF RECALL PROGRAM AND THE PROBLEM HAS GOTTEN WORSE SINCE THE "FIX".
NHTSA ODI #10855395
93,000 miles · Apr 13, 2016
Electrical SystemEngineUnknown Or Other
MY VAN WAS SITTING IN MY DRIVEWAY. I USED THE KEY FOB TO ATTEMPT TO UNLOCK THE DOORS AND INSTEAD THE HORN STARTED HONKING, WIPERS GOING, WASHER FLUID SPRAYING AND LIGHTS FLASHING. IT DID NOT STOP AND THE DOORS WOULD NOT UNLOCK. I HAD TO USE THE HIDDEN KEY IN THE KEY FOB TO MANUALLY UNLOCK THE DOOR TO OPEN THE HOOD AND DISCONNECT…
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MY VAN WAS SITTING IN MY DRIVEWAY. I USED THE KEY FOB TO ATTEMPT TO UNLOCK THE DOORS AND INSTEAD THE HORN STARTED HONKING, WIPERS GOING, WASHER FLUID SPRAYING AND LIGHTS FLASHING. IT DID NOT STOP AND THE DOORS WOULD NOT UNLOCK. I HAD TO USE THE HIDDEN KEY IN THE KEY FOB TO MANUALLY UNLOCK THE DOOR TO OPEN THE HOOD AND DISCONNECT THE BATTERY. I RECONNECTED IT AND ATTEMPTED TO DRIVE IT TO MY MECHANIC. IT STALLED AFTER ABOUT 50 FEET. I ENDED UP BEING ABLE TO DRIVE IT TO THE MECHANIC FOUR DAYS LATER. MY MECHANIC SAID IT HAD 6 RECALLS ON IT (WHICH I WAS NOT NOTIFIED OF) AND NEEDED THE TIPM REPLACED, WHICH WAS NOT A PART OF A RECALL. HE SAID CHRYSLER WOULD NOT ALLOW HIM TO BUY THE PART AND I WOULD HAVE TO TAKE IT DIRECTLY TO THE DEALER. HE SAID THE PART IS $780 AND DOES NOT INCLUDE LABOR! I CANNOT AFFORD THIS AND I NEED THIS VEHICLE! I HAVE THREE KIDS! I DID SOME RESEARCH ONLINE AND SAW THAT THIS PART ON MY VAN WAS A PART OF A LAWSUIT. WHEN THEY SETTLED THE LAWSUIT, THEY DID NOT INCLUDE THE 2008 GRAND CARAVAN. THIS IS THE SAME EXACT FAULTY PART THAT IS IN THE OTHER VEHICLES THAT ARE COVERED BY THE LAWSUIT/RECALL! THERE IS ABSOLUTELY NO REASON I SHOULD HAVE TO PAY FOR ANY OF THIS.
NHTSA ODI #10855268
Official recalls
8Jul 7, 2020
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence & remedy
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Steering: Steering Wheel/handle Bar
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Feb 11, 2014
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Consequence & remedy
Consequence: Failure of the rear axle may increase the risk of a crash.
Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Aug 3, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Equipment:appliance:air Conditioner
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal:sensor/control MODULE-INACTIVE
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Dec 8, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK At THE HEATING AND AIR CONDITIONER (HVAC) DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE HVAC DRAIN GROMMET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Jun 3, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY PASSENGER VEHICLES MANUFACTURED FROM FEBRUARY 2007 THROUGH SEPTEMBER 2009. SOME OF THE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY ROUTED WIRE HARNESS THAT MAY HAVE A CONDITION WHERE THE LOWER SLIDING DOOR HINGE BRACKET CAN MAKE CONTACT AND WEAR THROUGH THE WIRE INSULATION.
Consequence & remedy
Consequence: A SHORT CIRCUIT COULD OCCUR INSIDE THE SLIDING DOOR, OVERHEATING THE LATCH, POSSIBLY RESULTING IN A FIRE.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 15, 2010. OWNERS MAY CONTACT CHRYSLER TOLL-FREE AT 1-800-853-1403.
Sep 11, 2009
ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
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