NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
54 reportsClear category filter129,100 miles · Apr 21, 2014
Service BrakesSteering
THE VEHICLE DISPLAYS STEERING ESP BAS BRAKE ABS AND THE ESP SYMBOL WILL ILLUMINATE. A 2008 DODGE GRAND CARAVAN WHILE DRIVING 10 MPH, THE ESP AND TRACTION CONTROL WARNING LAMP WAS ILLUMINATED. THAT IMMEDIATELY AFTER THE BRAKES ENGAGED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE DEALER WANTED TO CHARGE FO…
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THE VEHICLE DISPLAYS STEERING ESP BAS BRAKE ABS AND THE ESP SYMBOL WILL ILLUMINATE. A 2008 DODGE GRAND CARAVAN WHILE DRIVING 10 MPH, THE ESP AND TRACTION CONTROL WARNING LAMP WAS ILLUMINATED. THAT IMMEDIATELY AFTER THE BRAKES ENGAGED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE DEALER WANTED TO CHARGE FOR DIAGNOSTICS AND REPLACE STEERING SENSOR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE IS 129,700. *TR
NHTSA ODI #10584023
80,000 miles · Mar 21, 2014
Electrical SystemEnginePower Train
ON NUMEROUS OCCASIONS MY 2008 DODGE GRAND CARAVAN SXT WILL SHUT DOWN UNEXPECTEDLY WHILE DRIVING. PLUGS, WIRES AND BATTERY HAVE BEEN CHANGED. WIN MODULE HAS BEEN CHANGED AT MY REQUEST AND NOT COVERED UNDER WARRANTY. THE VEHICLE HAS BEEN TO THE DEALERSHIP NUMEROUS TIMES AND THEY HAVE BEEN ABLE TO FIND ANYTHING BECAUSE NO CODES H…
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ON NUMEROUS OCCASIONS MY 2008 DODGE GRAND CARAVAN SXT WILL SHUT DOWN UNEXPECTEDLY WHILE DRIVING. PLUGS, WIRES AND BATTERY HAVE BEEN CHANGED. WIN MODULE HAS BEEN CHANGED AT MY REQUEST AND NOT COVERED UNDER WARRANTY. THE VEHICLE HAS BEEN TO THE DEALERSHIP NUMEROUS TIMES AND THEY HAVE BEEN ABLE TO FIND ANYTHING BECAUSE NO CODES HAVE BEEN THROWN. I REPLACED THE FOB RECENTLY THINKING THE KEY MY BE WORN OUT BUT THAT HAS NOT IMPROVED THE SITUATION. DODGE IS AWARE OF THE ISSUE BUT REFUSE TO DO ANYTHING ABOUT IT UNTIL I GUESS SOMEONE ID KILLED. THANKS DODGE. *TR
NHTSA ODI #10574112
78,000 miles · Mar 21, 2014
Steering
WHILE DRIVING, I LOST THE STEERING AND ALL POWER. WITH WHAT FORWARD MOMENTUM THE CAR HAD AND MUSCLE, I WAS ABLE TO PULL OVER. ONCE I PUT THE CAR BACK IN PARK, I WAS ABLE TO RESTART IT AND IT RAN FINE. SINCE THAT TIME, THIS HAS HAPPENED ON THREE ADDITIONAL OCCASIONS AGAIN IN AUGUST 2013 AND MOST RECENTLY, IT HAPPENED TWICE…
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WHILE DRIVING, I LOST THE STEERING AND ALL POWER. WITH WHAT FORWARD MOMENTUM THE CAR HAD AND MUSCLE, I WAS ABLE TO PULL OVER. ONCE I PUT THE CAR BACK IN PARK, I WAS ABLE TO RESTART IT AND IT RAN FINE. SINCE THAT TIME, THIS HAS HAPPENED ON THREE ADDITIONAL OCCASIONS AGAIN IN AUGUST 2013 AND MOST RECENTLY, IT HAPPENED TWICE WITHIN A 2 MINUTE TIME PERIOD THIS PAST WEEK. DURING THESE PAST 2 INCIDENCES, I CAN SAY FOR SURE THAT THE TRACTION LIGHT ALSO CAME ON. AFTER HAVING A DIAGNOSTIC DONE ON THE CAR IN BOTH AUGUST AND THIS WEEK, IT SHOWED "NO CODES". THE SERVICE DEALER CLAIMS TO BE STUCK AT THIS POINT AND DODGE IS OFFERING NO SOLUTIONS AND NOT ADMITTING THEY HAVE HEARD THIS COMPLAINT BEFORE. *TR
NHTSA ODI #10573939
57,200 miles · Mar 7, 2014
Electrical SystemEngineSteering
I OPENED THE DRIVER SIDE MANUAL SLIDING DOOR AND THEN THE HORN STARTED TO BLOW CONSTANTLY, THE FRONT AND REAR WINDSHIELD WIPERS TURNED ON, THE HAZARD LIGHTS FLASHED, THE REVERSE LIGHTS WERE ON, THE INSTRUMENT PANEL HAD MANY WARNING LIGHTS ON INCLUDING A RED DOT ON THE BOTTOM. I TRIED TO HIT MY CAR ALARM BUTTON TO SEE IF IT WOULD…
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I OPENED THE DRIVER SIDE MANUAL SLIDING DOOR AND THEN THE HORN STARTED TO BLOW CONSTANTLY, THE FRONT AND REAR WINDSHIELD WIPERS TURNED ON, THE HAZARD LIGHTS FLASHED, THE REVERSE LIGHTS WERE ON, THE INSTRUMENT PANEL HAD MANY WARNING LIGHTS ON INCLUDING A RED DOT ON THE BOTTOM. I TRIED TO HIT MY CAR ALARM BUTTON TO SEE IF IT WOULD MAKE IT STOP AND IT DIDN'T. I CLOSED THE DOOR AS MY SON RAN INTO THE HOUSE AND THEN ALL THE DOORS LOCKED. I HAD TO USE THE VALET KEY TO OPEN THE DOOR. I THEN PULLED THE HOOD RELEASE AND OPENED THE HOOD. THE RADIATOR FAN WAS ALSO ON. I DISCONNECTED THE BATTERY SO THE HORN WOULD STOP BLOWING. I WAITED ABOUT 20 MINUTES AND WENT BACK OUTSIDE AND RECONNECTED THE BATTERY AND IT DID THE SAME THING AGAIN. THIS TIME I TRIED STARTING THE CAR AND IT STARTED HOWEVER IT WOULD NOT ALLOW ME TO PUT IT INTO GEAR. I TRIED TO TURN THE ENGINE OFF BUT IT WOULD NOT LET ME. I GOT OUT AND THEN I REMOVED THE FUSES TO THE HORN SO THE NOISE WOULD NOT DISTURB ME OR THE NEIGHBORS. A FEW MINUTES LATER I GOT BACK INTO THE CAR AND IT LET ME PUT IT IN REVERSE SO I PULLED THE VAN OUT OF OUR GARAGE AND INTO THE DRIVEWAY BUT THE POWER STEERING DID NOT WORK. I TRIED AGAIN TO TURN THE ENGINE OFF BUT IT WOULD NOT STOP. I EVEN MOVED THE KEY TO THE OFF POSITION AND REMOVED THE KEY FROM THE IGNITION AND THE ENGINE CONTINUED TO RUN. I DISCONNECTED THE BATTERY AGAIN BUT THE ENGINE CONTINUED TO RUN AS DID THE WIPERS AND HAZARD LIGHTS. AFTER ABOUT 10 MINUTES THE ENGINE FINALLY SHUT OFF. THIS SAME TYPE OF INCIDENT HAPPENED BEFORE TO US IN 2012. SEE VIDEOS I TOOK WITH MY CELL PHONE HERE HTTP://YOUTU.BE/YOFEJJ5HFZ8 HTTP://YOUTU.BE/H0UFSVIU0VE HTTP://YOUTU.BE/JEWQWFFZ73G HTTP://YOUTU.BE/P1N1CWQIVY0. *TR
NHTSA ODI #10567869
103,000 miles · Feb 18, 2014
EngineSteering
WHILE DRIVING,THE ENGINE STALLED. MY WIFE HAD TO PULL OVER WHILE TURNING TO RESTART THE VAN. THIS HAPPENS INTERMITTENTLY. THIS ISSUE HAPPENS WEATHER THE ENGINE IS COLD OR WARMED UP. WHEN THE VAN STALLS, AN ENGINE LIGHT COMES ON. THE LIGHT GOES OFF AFTER A FEW DAYS. MY MECHANIC CAN'T FIND THE PROBLEM. I SEE THAT CHRYSLER HAD A RE…
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WHILE DRIVING,THE ENGINE STALLED. MY WIFE HAD TO PULL OVER WHILE TURNING TO RESTART THE VAN. THIS HAPPENS INTERMITTENTLY. THIS ISSUE HAPPENS WEATHER THE ENGINE IS COLD OR WARMED UP. WHEN THE VAN STALLS, AN ENGINE LIGHT COMES ON. THE LIGHT GOES OFF AFTER A FEW DAYS. MY MECHANIC CAN'T FIND THE PROBLEM. I SEE THAT CHRYSLER HAD A RECALL FOR THEIR 2010 MODELS BECAUSE OF AN IGNITION SWITCH ISSUE. THIS IS A VERY SERIOUS ISSUE. MY WIFE IS AFRAID TO DRIVE THE VAN BECAUSE SHE DOESN'T KNOW WHEN THE VAN WILL STALL AND LOOSE ALL POWER. THIS IS SERIOUS BECAUSE WHEN THE VAN STALLS, SHE LOOSES ALL POWER STEERING. MY WIFE HAS TO TRY TO PUT THE VAN INTO NEUTRAL TO GET IT STARTED WHILE DRIVING AND OR TURNING THE VEHICLE. THIS MODEL YEAR VAN HAS NO RECALLS FROM DODGE FOR THIS ISSUE . WHAT AM I TO DO . I DO NOT WANT TO WAIT FOR AN ACCIDENT TO HAPPEN BEFORE SOMEONE FIXES THIS ISSUE. I HAVE READ THE CHAT FORUMS, AND MANY PEOPLE ARE FRUSTRATED BECAUSE THERE ARE NO SOLUTIONS TO THIS PROBLEM. *TR
NHTSA ODI #10564882
75,000 miles · Dec 12, 2013
Electronic Stability Control (esc)SteeringTraction Control System
WHILE DRIVING DOWN THE ROAD THE CAR LOSES COMPLETE POWER--STEERING, BRAKES. ELECTRONIC STABILITY/TRACTION CONTROL LIGHT COMES ON. VERY SCARY/DANGEROUS SITUATION. I AM USUALLY ABLE WRESTLE IT TO SIDE OF ROAD WITHOUT ANY POWER STEERING OR POWER BRAKES. AFTER GETTING THE VAN TO A STOP AND SHUTTING OFF THE IGNITION, THE VAN WIL…
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WHILE DRIVING DOWN THE ROAD THE CAR LOSES COMPLETE POWER--STEERING, BRAKES. ELECTRONIC STABILITY/TRACTION CONTROL LIGHT COMES ON. VERY SCARY/DANGEROUS SITUATION. I AM USUALLY ABLE WRESTLE IT TO SIDE OF ROAD WITHOUT ANY POWER STEERING OR POWER BRAKES. AFTER GETTING THE VAN TO A STOP AND SHUTTING OFF THE IGNITION, THE VAN WILL FIRE RIGHT UP AND NOT HAVE ANY PROBLEMS FOR A FEW DAYS. THEN IT HAPPENS AGAIN. I HAVE HAD IT IN THE SHOP NUMEROUS TIMES TO TRY AND DIAGNOSIS. NO LUCK.....I'VE REPLACED BATTERIES, WHEEL BEARINGS, YOU NAME IT. ANY ADVICE?????? *TR
NHTSA ODI #10555896
113,600 miles · Nov 25, 2012
Electrical SystemEngineSteeringCrash
DRIVING THE VEHICLE ON A RESIDENTIAL STREET. ENGINE QUIT SUDDENLY AND UNEXPECTEDLY. STEERING AND BRAKES FAILED. VEHICLE WENT OFF THE ROAD, OVER THE CURB AND CAME TO A STOP. NO PROPERTY DAMAGE OR BODILY HARM. IF WE HAD BEEN TRAVELING AT HIGHWAY SPEEDS, FEAR OF DEATH WOULD HAVE BEEN A REAL CONCERN. THE ENGINE WOULD NOT START FOR A…
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DRIVING THE VEHICLE ON A RESIDENTIAL STREET. ENGINE QUIT SUDDENLY AND UNEXPECTEDLY. STEERING AND BRAKES FAILED. VEHICLE WENT OFF THE ROAD, OVER THE CURB AND CAME TO A STOP. NO PROPERTY DAMAGE OR BODILY HARM. IF WE HAD BEEN TRAVELING AT HIGHWAY SPEEDS, FEAR OF DEATH WOULD HAVE BEEN A REAL CONCERN. THE ENGINE WOULD NOT START FOR APPROXIMATELY A MINUTE AFTER THE INCIDENT. ENGINE FINALLY STARTED AND THE VEHICLE WAS TAKEN TO A DODGE DEALERSHIP. DIAGNOSED AS A 'BAD WIN MODULE' (WIRELESS IGNITION NODE). THE TECHNICIAN ACTUALLY GUESSED THE PROBLEM WAS THE WIN MODULE BEFORE DIAGNOSING THE PROBLEM. HE SAID IT WAS A 'FAIRLY COMMON PROBLEM'. AN ONLINE INVESTIGATION REVEALED THIS PART HAS A RECALL ASSOCIATED WITH IT IN THE 2010 DODGE GRAND CARAVAN (OUR DODGE GRAND CARAVAN IS A 2008). THE REASON I AM WRITING THE NHTSA IS THE NEWLY REPLACED WIN MODULE IS CLEARLY A REDESIGNED PART. IT LOOKS AND FUNCTIONS DIFFERENTLY THAN THE OLD, FAULTY WIN MODULE. IF DODGE REDESIGNED THE PART, THEY MUST HAVE ASSUMED THE EARLIER DESIGN WAS DEFECTIVE IN SOME WAY. TO JUSTIFY THE NEED FOR A REDESIGN, THERE HAD TO BE SOME DRIVING FACTOR LIKE IMPROVED SAFETY. IT IS MY BELIEF THAT THIS DEFECT HAD THE REAL POTENTIAL OF CAUSING DEATH AND I AM REQUESTING THE NHTSA INVESTIGATE THIS MATTER. AM I THE FIRST TO HAVE LODGED A COMPLAINT REGARDING THIS PART? THANK YOU FOR YOUR TIME AND ATTENTION. I LOOK FORWARD TO YOUR RESPONSE. *TR
NHTSA ODI #10485944
35,850 miles · Sep 30, 2012
Air BagsElectronic Stability Control (esc)Steering
WHILE DRIVING TO THE MARKET MY WIFE EXPERIENCED A SUDDEN SHUDDER IN THE STEERING/BRAKES PULLING THE VEHICLE OUT OF THE DRIVING LANE TOWARDS THE SHOULDER. SHE BROUGHT THE VEHICLE TO A STOP OF THE SHOULDER. SHE NOTICED THE ESP/BAS WARNING LIGHT AND THE SLIPPERY ROAD/TRACTION CONTROL WARNING LIGHT HAD BOTH ACTIVATED ON THE DASH/IN…
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WHILE DRIVING TO THE MARKET MY WIFE EXPERIENCED A SUDDEN SHUDDER IN THE STEERING/BRAKES PULLING THE VEHICLE OUT OF THE DRIVING LANE TOWARDS THE SHOULDER. SHE BROUGHT THE VEHICLE TO A STOP OF THE SHOULDER. SHE NOTICED THE ESP/BAS WARNING LIGHT AND THE SLIPPERY ROAD/TRACTION CONTROL WARNING LIGHT HAD BOTH ACTIVATED ON THE DASH/INSTRUMENT PANEL. WE BROUGHT THE VEHICLE TO THE DEALER WHO INFORMED US THE STEERING ANGLE/CLOCKSPRING SENSOR WHICH ACTIVATES THE DRIVERS AIRBAG HAD FAILED AND NEEDS REPLACEMENT. ACCORDING TO THE DEALER THE ITEM IS NOT COVERED UNDER WARRANTY AND REPAIR WOULD COST A TOTAL OF $508. DODGE RECALLED CARAVANS 1996-2000 FOR A SIMILAR ISSUE. WE HAVE ALREADY HAD TO REPLACE ALL THE BRAKES, FOR WHAT WAS TERMED PREMATURE WHEREOUT, AT APPROX 22,000 MILES. WE HAD TO REPLACE THE ELECTRONIC KEYS WHICH BOTH CRUMBLED AFTER THE 3RD YEAR. WHAT'S NEXT???? ANY HELP IN THIS SITUATION WOULD BE MUCH APPRECIATED. *TR
NHTSA ODI #10477989
65,000 miles · Jan 13, 2012
Electrical SystemPower TrainSteering
DRIVING ABOUT 60MPH WITH THREE KIDS IN CAR WHEN KEY SWITCHED TO OFF POSITION. STEERING HARD UNTIL I SWITCHED THE CAR INTO NEUTRAL AND RESTARTED IT. THE KEY HAD DONE THIS ONCE BEFORE IN PARK AND ONCE WHILE DRIVING APROX 20MPH ON A DIRT RD. *TR
NHTSA ODI #10443680
45,508 miles · Feb 11, 2011
Steering
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH AND EXITING A RESIDENTIAL DRIVEWAY, WHEN THE POWER STEERING FAILED, THE STEERING WHEEL BECAME ABNORMALLY STIFF. THERE WAS ALSO AN UNUSUAL LOSS OF POWER STEERING LIQUID LEAKING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEAL…
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TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH AND EXITING A RESIDENTIAL DRIVEWAY, WHEN THE POWER STEERING FAILED, THE STEERING WHEEL BECAME ABNORMALLY STIFF. THERE WAS ALSO AN UNUSUAL LOSS OF POWER STEERING LIQUID LEAKING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER BUT HAD NOT YET BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 45,508.
NHTSA ODI #10381546
Official recalls
8Jul 7, 2020
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence & remedy
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Steering: Steering Wheel/handle Bar
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Feb 11, 2014
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Consequence & remedy
Consequence: Failure of the rear axle may increase the risk of a crash.
Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Aug 3, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Equipment:appliance:air Conditioner
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal:sensor/control MODULE-INACTIVE
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Dec 8, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK At THE HEATING AND AIR CONDITIONER (HVAC) DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE HVAC DRAIN GROMMET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Jun 3, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY PASSENGER VEHICLES MANUFACTURED FROM FEBRUARY 2007 THROUGH SEPTEMBER 2009. SOME OF THE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY ROUTED WIRE HARNESS THAT MAY HAVE A CONDITION WHERE THE LOWER SLIDING DOOR HINGE BRACKET CAN MAKE CONTACT AND WEAR THROUGH THE WIRE INSULATION.
Consequence & remedy
Consequence: A SHORT CIRCUIT COULD OCCUR INSIDE THE SLIDING DOOR, OVERHEATING THE LATCH, POSSIBLY RESULTING IN A FIRE.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 15, 2010. OWNERS MAY CONTACT CHRYSLER TOLL-FREE AT 1-800-853-1403.
Sep 11, 2009
ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
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