Electrical System. Review the 815 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 293 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes, Hydraulic. Review the 133 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

23 crash reports16 fire reports12 injury reports

Steering complaints

54 reports

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97,000 miles · Oct 17, 2014

Fuel/propulsion SystemSteeringVehicle Speed Control

THE VAN DIES WHILE TURNING AT SLOW SPEEDS, TYPICALLY IN TRAFFIC. VAN WILL EASILY RESTART AFTER PUTTING IN PARK/NEUTRAL AND CRANKING. HAS HAPPENED 3 TIMES IN THE PAST FEW MONTHS. *TR

NHTSA ODI #10648364

102,000 miles · Oct 13, 2014

Air BagsElectrical SystemElectronic Stability Control (esc)Crash

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MY 18YR SON WAS DRIVING THE VAN AT HIGHWAY SPEEDS (65 MPH) WHEN HE DESCRIBED A SUDDEN INABILITY TO CONTROL THE VEHICLE. THE STEERING BECAME HARD TO CONTROL AND THE BRAKES HERE HARD TO PUSH. HE THOUGHT THE BRAKES HAD FAILED. DUE TO THE INABILITY TO CONTROL THE VAN HE DRIFTED INTO THE PASSING LANE WHERE A CAR TO THE REAR OF HIM STRUCK HIS REAR QUARTER PANEL, CAUSING HIS VAN TO SPIN OUT OF CONTROL. THE VEHICLE SPUN AND CAME TO REST IN THE MERIDIAN. THE POLICE REPORT STATED" NO EVIDENCE OF BRAKES LOCKING UP" AS THERE WAS NO SKID MARKS IN THE ROAD WAY UNTIL THE VEHICLE WAS LEAVING THE ROAD SIDEWAYS. THE AIR BAGS DID NOT DEPLOY. THE DAMAGE TO THE VEHICLE INCLUDES SUBSTANTIAL FRONT, SIDE AND REAR PANEL DAMAGE THE FRONT AND REAR TIRES ARE OUT OF ALIGNMENT, EXHAUST PUSHED UP INTO REAR QUARTER PANEL AND THE FORCE CAUSED THE BATTERY TO SLIDE OUT OF PLACE. THE ENGINE WARNING LIGHTS WERE ALL ON TO INCLUDE THE AIR BAG LIGHT. WE CALLED CHRYSLER BECAUSE WE SAW THE RECALL ON LINE. MEANWHILE 5 DAYS AFTER THE ACCIDENT WE RECEIVED THE RECALL NOTICE IN THE MAIL STATING IT WAS FINE TO DRIVE THE CAN UNTIL THE RECALL WAS PERFORMED.THEY SENT AN INVESTIGATION TEAM TO EXAMINE THE VAN AND DETERMINED THE BRAKES WERE AT FAULT. HOWEVER THE BRAKES WERE NEW INCLUDING ROTORS 2 WEEKS PRIOR AND UPON HAVING MY OWN INSPECTION DONE THE BRAKES WERE FOUND IN WORKING ORDER, NO WARPED ROTORS OR BURNT PADS THAT WOULD SUGGEST A BRAKE LOCK UP AT 65MPH,TIRES(SNOW TIRES AS MY SON WAS HEADING TO COLLEGE IN NORTHERN MAINE ) ARE IN GOOD CONDITION WITH NO EVIDENCE OF FLAT AREAS (AS ONE MIGHT EXPECT WITH BRAKES LOCKING UP) WE HAD ENGINE DIAGNOSTICS CHECKED AND FOUND AN YAW WARNING AT THE TIME OF THE ACCIDENT WITH NO OTHER ENGINE CODES NOTED. ALL ENGINE LIGHTS WERE LIT UP AT THE TIME OF THE ACCIDENT MUCH LIKE WHAT HAPPENS WHEN YOU SHUT THE IGNITION OFF WHILE THE VEHICLE IS IN MOTION ONLY TO RESET UPON NORMAL RESTART. *TR

NHTSA ODI #10644389

Mileage unknown · Oct 9, 2014

Electrical SystemSteeringWheels

VAN BEGAN MAKING LOUD, GRINDING NOISE. NOISE SEEMED LOUDER WHEN STEERING MORE TO THE RIGHT. ON VISIT TO DEALERSHIP FOR IGNITION RECALL ISSUE, THEY LOOKED AT WHERE NOISE WAS COMING FROM - SINCE THEY HEARD IT WHEN THEY DROVE VAN BACK TO THE SERVICE AREA. THEY SAID IT WAS A WHEEL BEARING / HUB ON RIGHT FRONT. DEALERSHIP SAID VAN WA…

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NHTSA ODI #10643474

85,000 miles · Aug 29, 2014

Electrical SystemEngineSteering

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THE VAN COMPLETELY SHUT DOWN WHILE I WAS IN THE MIDDLE OF MAKING A U TURN. THE ENGINE, THE ELECTRICAL JUST STOPPED WORKING AND THE STEERING WHEEL GOT REALLY TIGHT BUT I WAS ABLE TO GLIDE TO THE SIDE OF THE ROAD. I TURNED THE KEY TO THE OFF POSITION PUT THE VAN IN PARK AND THEN I WAS ABLE TO RESTART IT. I TOOK IT TO DODGE AND THEY REPAIRED THE POWER STEERING SAYING THAT WAS THE PROBLEM. NOT SO, THIS HAS HAPPENED 3 TIMES SINCE THE FIRST AND NOTHING HAS BEEN DONE TO REPAIR THE PROBLEM. TODAY IS 8/29/2014 AND I AM STRANDED BECAUSE IT WON'T TURN ON AT ALL. WAITING FOR AAA. *TR

NHTSA ODI #10629324

75,000 miles · Aug 11, 2014

Steering

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ON SUNDAY I STARTED MY VAN WITH THE REMOTE AND PULLED OUT OF MY DRIVEWAY. ONCE IN THE BUSY STREET, THE ENGINE DIED AND THE STEERING WHEEL LOCKED, LEAVING ME UNABLE TO CONTROL THE VEHICLE. FORTUNATELY THERE WERE NO CARS COMING AND I WAS ABLE TO RESTART THE CAR. I BELIEVE THE PROBLEM WAS THAT THE IGNITION DIDN'T RECOGNIZE THE KEY, AND THEREFORE SHUT OFF AFTER THE PRESCRIBED TIME OF LETTING THE ENGINE RUN THROUGH THE KEYLESS START. I WANT TO MAKE YOU AWARE OF THE PROBLEM BECAUSE IT SEEMS IT COULD BE QUITE DANGEROUS. I HAVE ALSO REPORTED THIS INCIDENT TO THE MANUFACTURER SO THEY CAN BE ADVISED OF IT AS WELL. *TR

NHTSA ODI #10621581

59,500 miles · Jul 18, 2014

Electrical SystemSteering

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MY VAN SHUTS OFF WITHOUT NOTICE - NO WARNING LIGHT, NO HESITATION - JUST SHUTS OFF. I TOOK TO FULLERTON DEALERSHIP - CAR WAS RETURNED TO MONDAY 07/14. I ASKED FOR THE PART THEY FIXED, THEY REFUSED TO GIVE IT TO ME. TODAY, 07/18 WHILE DRIVING THRU A PARKING LOT, THE VAN SHUT OFF AGAIN. THIS IS A LIFE AND DEATH SITUATION AS I COULD GET RAMMED FROM BEHIND AND MYSELF AND CHILDREN MAY BE KILLED. I SPENT $580.73 OF MONEY I USE TO FEED MY CHILDREN BECAUSE I NEED TRANSPORTATION AND IT IS NOT FIXED. I WANT MY FUNDS RETURNED AND I WANT MY CAR FIXED OR I WANT ANOTHER CAR. I DESPERATELY NEED YOUR HELP *TR

NHTSA ODI #10611419

93,000 miles · May 28, 2014

Electrical SystemSteeringVisibility/wiper

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PURCHASED THIS VEHICLE 6/30/2012 1ST INCIDENT 8/2012 DRIVING DOWN HIGHWAY AT 65 MPH AT NIGHT IN WOODED AREA SO IT WAS PITCH BLACK AND HEADLIGHTS SHUT OFF, WIPERS RUNNING AND SPRAYING FLUID, HORN STARTED BLARING, OUTSIDE LIGHTS WENT CRAZY, GAUGES WENT NUTS, AND POWER STEERING WENT OUT. PULLED OVER WHEN WE WERE ABLE (TWO LANE ROAD W/NO SHOULDERS) AND AFTER A FEW MINUTES WENT BACK TO NORMAL AND RAN JUST FINE. THE SECOND TIME IT HAPPENED WAS IN 10/2012 BASICALLY SAME THING WAS RETURNING FROM SON'S FOOTBALL GAME ON A FRIDAY NIGHT AT MIDNIGHT AND HEADLIGHTS WENT OUT, WIPERS GOING CRAZY, AND HORN BLARING, LIGHTS GOING OFF. DIDN'T DO IT AGAIN FOR AWHILE THEN SINCE 3/2013 ABOUT EVERY 2 TO 3 WEEKS WE HAVE THIS SAME ISSUE, VAN CAN BE SITTING IN DRIVE AND STILL DOES IT. I HAVE HAD MY CHILDREN IN THE CAR ON NUMEROUS OCCASIONS WHEN THIS HAS HAPPENED AND IT SCARES US ALL TO DEATH. WE HAVE ALMOST BEEN HIT FROM BEHIND ON MORE THAN ONE OF THESE OCCASIONS WHEN POWER STEERING WENT OUT WHILE MAKING A TURN, (IT SLOWED THE VEHICLE DOWN TO MANUALLY TURN IT) WHICH I COULD BARELY DO, AND ALMOST RECEIVED A TICKET FOR FAULTY EQUIPMENT DUE TO THE BRAKE AND REVERSE LIGHTS GOING OFF ON THEIR OWN (COP GAVE ME A WARNING THIS TIME) AFTER LOOKING UP THE ISSUE AND TALKING TO A MECHANIC IT IS A FAULTY TIPM (TOTALLY INTEGRATED POWER MODULE), WHICH BY THE WAY HAS BEEN ON "BACKORDER" FOR MORE THAN 18 MONTHS CAUSE I'VE BEEN CALLING ON IT SINCE 10/2012. I HAVE RESEARCHED AND APPARENTLY THIS IS AN ONGOING ISSUE WITH THIS VEHICLE, THERE ARE OVER 200 OF THE 420 COMPLAINTS ON THIS SITE ABOUT THIS VERY ISSUE AND THOUSANDS MORE ONLINE, YET THERE HAS NOT EVEN BEEN AN INVESTIGATION? I GUESS THE NHTSA IS NOT AS CONCERNED ABOUT SAFETY AS THEY CLAIM TO BE! THERE NEEDS TO BE A RECALL DONE FOR THIS MODEL AND THE YEARS AFFECTED FOR THE FAULTY PART THAT'S GOING TO END UP WITH SOMEONE SERIOUSLY INJURED OR DEAD! *TR

NHTSA ODI #10594620

101,730 miles · May 26, 2014

Electrical SystemEngineSteering

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AS I WAS DRIVING HOME FROM THE STORE THIS MORNING, I WAS TAKING A TURN ONTO MY STREET WHEN THE ENGINE SHUT OFF AND I LOST POWER STEERING AND BRAKES. I WAS BARELY ABLE TO MUSCLE THE STEERING WHEEL TO COMPLETE THE REST OF THE TURN AND AVOID HITTING ANOTHER CAR THAT WAS TURNING TO GO THE WAY THAT I WAS COMING FROM. THE LADY IN THE OTHER CAR WAS LOOKING AT ME IN FEAR WITH HER ARMS RAISED LIKE "WHAT ARE YOU DOING!?" I TRIED TO TURN THE ENGINE ON SEVERAL TIMES WITH NO LUCK AS I COASTED DOWN MY STREET FORCEFULLY PUMPING THE BRAKES TO SLOW DOWN AND STOP IN FRONT OF MY HOUSE. ONCE I TOOK THE KEY OUT OF THE IGNITION AND TRIED TO RESTART THE ENGINE, IT STARTED. I DID SOME RESEARCH ON THE INTERNET AND THIS SEEMS TO BE A PROBLEM WITH OTHER MODELS AS WELL. THERE IS EVEN A RECALL ON DODGE GRAND CARAVANS THAT WERE MANUFACTURED FROM 3 AUGUST 2009 TO 17 JUNE 2010 FOR THIS EXACT PROBLEM. I HAVE READ ON THIS WEBSITE AND MANY OTHERS THAT THIS ISSUE EXISTS OUTSIDE THESE DATES THOUGH AND THAT THE DODGE COMPANY IS NOT DOING ANYTHING. I HAVE NOT CONSULTED WITH MY DEALERSHIP YET BUT I AM HOPEFUL BECAUSE THEY SEEM TO BE GREAT PEOPLE. WHATEVER THE CASE, I DO NOT FEEL SAFE HAVING MY WIFE DRIVE MY CHILDREN AROUND. I DO NOT FEEL AS IF SHE WOULD BE ABLE TO MUSCLE THE STEERING WHEEL WITHOUT POWER STEERING DURING A TURN IN THE EVENT THAT THE CAR TURNED OFF IN THE MIDDLE OF A TURN AS IT DID TO ME. THIS IS A HUGE SAFETY ISSUE AND THERE SHOULD BE A RECALL ISSUED TO ENCOMPASS ALL THE YEARS THAT ARE AFFECTED AND NOT JUST THE ONES WHERE PEOPLE HAVE BEEN KILLED. *TR

NHTSA ODI #10594051

70,000 miles · May 15, 2014

EngineSteeringVehicle Speed Control

WHILE DRIVING AT LOW SPEEDS THE VEHICLE LOSES POWER AND SHUTS OFF RESULING IN LOSS OF POWER STEERING MAKING MANUEVERING AND CONTROLLING VEHICLE DIFFICULT. MECHANICS UNABLE TO DIAGNOSE PROBLEM. HAVE DRIVEN AND EXPERIENCED PROBLEM BUT HAVE NO SOLUTION. *TR

NHTSA ODI #10588516

89,352 miles · May 5, 2014

Electronic Stability Control (esc)Service BrakesSteering

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WIFE WAS DRIVING AROUND 40 MPH WHEN TRACTION CONTROL LIGHT CAME ON AND SHE LOST POWER STEERING AND BRAKES. SHE WAS FINALLY ABLE TO STOP IN THE MIDDLE OF THE INTERSECTION, LUCKILY THERE WAS NO CAR COMING. SHE THEN TURNED THE VAN OFF AND RESTARTED AND EVERYTHING WAS FINE. SHE SAID SHE IS NEVER DRIVING IT AGAIN BECAUSE IT IS UNSAFE. LAST YEAR WE HAD THE TIPM REPLACED AFTER THE SEEMINGLY COMMON PROBLEM OF HORN HONKING, WINDSHIELD WIPERS GOING AND SOLVENT SPRAYING RANDOMLY SEVERAL TIMES. NOT SURE HOW CHRYSLER CAN GET AWAY WITH HAVING ALL OF THESE LIFE ENDANGERING ISSUES WITHOUT HAVING RECALLS AND FIXING THEM. BUT WHAT I DO KNOW IS WE WILL NEVER BUY A CHRYSLER PRODUCT AGAIN. *TR

NHTSA ODI #10586666

Official recalls

20V396000 · Air Bags:frontal:driver Side:inflator Module; Steering: Steering Wheel/handle Bar

Jul 7, 2020

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

Consequence & remedy

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Steering: Steering Wheel/handle Bar

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

16V047000 · Air Bags:frontal

Jan 29, 2016

FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.

Consequence & remedy

Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.

14V373000 · Air Bags; Electrical System:ignition:switch

Jun 26, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Additional source detail variants (2)

Air Bags

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Electrical System:ignition:switch

14V055000 · SUSPENSION:REAR:AXLE:NON-POWERED Axle Assembly

Feb 11, 2014

Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.

Consequence & remedy

Consequence: Failure of the rear axle may increase the risk of a crash.

Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.

11V394000 · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Equipment:appliance:air Conditioner

Aug 3, 2011

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.

Consequence & remedy

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Additional source detail variants (3)

Equipment:appliance:air Conditioner

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Air Bags:frontal:sensor/control MODULE-INACTIVE

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Air Bags:frontal

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

10V611000 · Equipment:appliance:air Conditioner

Dec 8, 2010

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK At THE HEATING AND AIR CONDITIONER (HVAC) DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT.

Consequence & remedy

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE HVAC DRAIN GROMMET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

10V235000 · Electrical System:wiring

Jun 3, 2010

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY PASSENGER VEHICLES MANUFACTURED FROM FEBRUARY 2007 THROUGH SEPTEMBER 2009. SOME OF THE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY ROUTED WIRE HARNESS THAT MAY HAVE A CONDITION WHERE THE LOWER SLIDING DOOR HINGE BRACKET CAN MAKE CONTACT AND WEAR THROUGH THE WIRE INSULATION.

Consequence & remedy

Consequence: A SHORT CIRCUIT COULD OCCUR INSIDE THE SLIDING DOOR, OVERHEATING THE LATCH, POSSIBLY RESULTING IN A FIRE.

Remedy: CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 15, 2010. OWNERS MAY CONTACT CHRYSLER TOLL-FREE AT 1-800-853-1403.

09V351000 · Service Brakes, Hydraulic

Sep 11, 2009

ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.

Consequence & remedy

Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.

Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP14004 · Totally Integrated Power Module Failure

Opened Sep 25, 2014 · Closed Jul 24, 2015

Status: closed (inferred from source dates) · Electrical System

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

RQ14002 · Air Bag Non-Deployment/Engine Stall

Opened Jun 16, 2014 · Closed Mar 2, 2015

Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972

Additional source detail variants (2)

Air Bags

Electrical System:ignition:module