NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
74 reportsClear category filter159,000 miles · Jul 9, 2019
Service Brakes
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING 55 MPH, THE ABS, ESP, AND BRAKE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BRAKE PADS, CALIPERS, AND BRAKE SYSTEM WERE REPAIRED; HOWEVER, THE INDICATORS REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY…
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TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING 55 MPH, THE ABS, ESP, AND BRAKE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BRAKE PADS, CALIPERS, AND BRAKE SYSTEM WERE REPAIRED; HOWEVER, THE INDICATORS REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 159,000.
NHTSA ODI #11230483
128,000 miles · May 31, 2019
Air BagsService Brakes
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING, THE BRAKES WOULD ERRONEOUSLY ACTIVATE AND CAUSED THE VEHICLE TO ABRUPTLY SLOW DOWN. THE VEHICLE WAS TAKEN TO DOTHAN DODGE(4074 ROSS CLARK CIR, DOTHAN, AL) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING WAS FAULTY AND NEEDED TO BE REPAIRED. THE BRAKE FAILURE WAS NOT REP…
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TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING, THE BRAKES WOULD ERRONEOUSLY ACTIVATE AND CAUSED THE VEHICLE TO ABRUPTLY SLOW DOWN. THE VEHICLE WAS TAKEN TO DOTHAN DODGE(4074 ROSS CLARK CIR, DOTHAN, AL) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING WAS FAULTY AND NEEDED TO BE REPAIRED. THE BRAKE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000. *BF CONSUMER STATED BRAKES WILL LOCK DOWN 80% DAILY AND WILL ACCERLATE AFTER RELEASING THE BRAKES WHICH CAUSES EXCESSIVE PAD WEAR. THIS ALSO CAUSES A/C TO SHUTDOWN.*JB
NHTSA ODI #11217119
146,000 miles · Mar 18, 2019
EngineService BrakesSteering
WHILE DRIVING ON CITY STREET (BETWEEN 20 AND 30 MPH) THE VEHICLE ENGINE SHUT OFF. THE POWER STEERING AND POWER BRAKES ALSO STOPPED MAKING THE VEHICLE DIFFICULT TO STOP OR MANEUVER TO A SAFE STOPPING LOCATION. THERE WAS NO WARNING OF A FAILURE AND THE ONLY INDICATION WAS THE TRACTION CONTROL/STABILITY DASH INDICATOR. AFTER THE…
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WHILE DRIVING ON CITY STREET (BETWEEN 20 AND 30 MPH) THE VEHICLE ENGINE SHUT OFF. THE POWER STEERING AND POWER BRAKES ALSO STOPPED MAKING THE VEHICLE DIFFICULT TO STOP OR MANEUVER TO A SAFE STOPPING LOCATION. THERE WAS NO WARNING OF A FAILURE AND THE ONLY INDICATION WAS THE TRACTION CONTROL/STABILITY DASH INDICATOR. AFTER THE VEHICLE WAS STOPPED IT WAS PLACED IN PARK AND RESTARTED, THEN DROVE FINE. THERE WERE STILL NO INDICATIONS OF A FAILURE (CEL OR SES LIGHT). NO DIAGNOSTIC CODES WERE STORED ON THE COMPUTER. BECAUSE THIS HAPPENS COMPLETELY UNEXPECTED, IF IT WERE TO OCCUR WHILE GOING AROUND A CURVE OR IN AN INTERSECTION THERE IS A SAFETY CONCERN.
NHTSA ODI #11187477
200,000 miles · Mar 14, 2019
Electronic Stability Control (esc)EngineService Brakes
I JUST BOUGHT MY VAN USED AND THE TIRE PRESSURE LIGHT STAYS ON (PRESSURE HAS BEEN CHECKED) THE CHECK ENGINE HAS NOW COME ON AND REMAINS ON ALONG WITH ALL THE ABS, TRACTION CONTROL AND BRAKE LIGHTS HAVE COME ON AS WELL. THE TRACTION CONTROL LIGHT FLASHES WHILE DRIVING AND THE VAN WILL DECELERATE WHILE DRIVING. THIS HAPPENS WHILE …
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I JUST BOUGHT MY VAN USED AND THE TIRE PRESSURE LIGHT STAYS ON (PRESSURE HAS BEEN CHECKED) THE CHECK ENGINE HAS NOW COME ON AND REMAINS ON ALONG WITH ALL THE ABS, TRACTION CONTROL AND BRAKE LIGHTS HAVE COME ON AS WELL. THE TRACTION CONTROL LIGHT FLASHES WHILE DRIVING AND THE VAN WILL DECELERATE WHILE DRIVING. THIS HAPPENS WHILE DRIVING THE VEHICLE. EVERY TIME DRIVING THE VEHICLE
NHTSA ODI #11186847
15,000 miles · Oct 25, 2018
Electronic Stability Control (esc)Service BrakesWheels
THE BRAKE SYSTEM ON THIS VAN IS A CONSTANT PROBLEM AND IS COSTING US THOUSANDS OF DOLLARS IN REPAIRS. THE BRAKE SYSTEM ON THIS VAN IS RUNNING VERY HOT EVEN ON COLD DAYS. THE BRAKE PADS AND ROTORS FAIL PREMATURELY AND THE WHEEL HUBS FAIL FROM CONSTANTLY OVERHEATING. THE ABS STARTS FEEDING TOO MUCH PRESSURE TO THE WHEEL CALIPERS A…
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THE BRAKE SYSTEM ON THIS VAN IS A CONSTANT PROBLEM AND IS COSTING US THOUSANDS OF DOLLARS IN REPAIRS. THE BRAKE SYSTEM ON THIS VAN IS RUNNING VERY HOT EVEN ON COLD DAYS. THE BRAKE PADS AND ROTORS FAIL PREMATURELY AND THE WHEEL HUBS FAIL FROM CONSTANTLY OVERHEATING. THE ABS STARTS FEEDING TOO MUCH PRESSURE TO THE WHEEL CALIPERS AND CAUSES THE BRAKE PADS TO CONSTANTLY TOUCH THE ROTORS WHICH CREATES EXCESSIVE BRAKE PAD AND ROTOR WEAR AS WELL A OVERHEATING OF THE GREASE IN THE WHEEL HUBS WHICH CAUSES THEM TO FAIL. NOBODY SHOULD HAVE TO REPLACE BRAKES EVERY 7,000 TO 10,000 MILES. THIS IS A FACTORY DEFECT IN THE DESIGN AND CHRYSLER IS NOT GOING TO DO ANYTHING ABOUT IT BECAUSE IT WILL COST THEM TOO MUCH MONEY.
NHTSA ODI #11142737
111,829 miles · Jan 16, 2018
Electronic Stability Control (esc)Fuel/propulsion SystemService BrakesCrash
01 /13/18 THE VERY FIRST MORNING I HAD IT I WORKED AT 6 AM ABOUT 5 MINS INTO DRIVING 11 DEGREES! THE TRACTION LIGHT CAME ON WITHOUT ME PUSHING THE BUTTON. THEN A EPS W/ DES LITE UP?? THEY BOTH WENT ON BY THEMSELVES AS WELL. ALSO THE ROADS WERE NOT WET! THIS CONTINUES EVERY MORNING DESPITE THE TEMPERATURE. UP TO CURRENT DAY 01/16…
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01 /13/18 THE VERY FIRST MORNING I HAD IT I WORKED AT 6 AM ABOUT 5 MINS INTO DRIVING 11 DEGREES! THE TRACTION LIGHT CAME ON WITHOUT ME PUSHING THE BUTTON. THEN A EPS W/ DES LITE UP?? THEY BOTH WENT ON BY THEMSELVES AS WELL. ALSO THE ROADS WERE NOT WET! THIS CONTINUES EVERY MORNING DESPITE THE TEMPERATURE. UP TO CURRENT DAY 01/16/18 WE RECEIVED A DUSTING LESS THE 1 INCH ON THE GROUND. I PUSHED THE TRACTION BUTTON ON DESPITE THAT ME AND MY 3 CHILDREN SLID INTO A MAIL BOX THANKFULLY SLOWLY! HAD TO BE PULLED OUT DUE TO IN NOT STARTING UP AND STUCK.. THIS VAN IS LOUD AND RUNS BEHIND, KIND OF STUTTERS..IT WENT THROUGH A HALF TANK OF GAS IN 1 DAY! THERE IS AT TIMES BUT FREQUENT WE CAN SMELL GAS.? ALSO THIS VAN STARTED ACTING TO THE POINT OF ALMOST STALLING OUT!
NHTSA ODI #11063185
106,000 miles · May 24, 2017
Air BagsElectrical SystemService Brakes
AS PREVIOUSLY OCCURRED, CHRYSLER CONCEALED A KNOWN SAFETY DEFECT FROM ITS CUSTOMERS AND THEN REFUSED TO HELP WITH REPAIRS. THE DEFECTIVE COMPONENT IS CALLED THE TOTALLY INTEGRATED POWER MODULE (OR TIPM). THE TIPM CONSISTS OF A COMPUTER, FUSES, AND INTERNAL RELAYS, AND IS RESPONSIBLE FOR CONTROLLING AND DISTRIBUTING ELECTRICAL PO…
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AS PREVIOUSLY OCCURRED, CHRYSLER CONCEALED A KNOWN SAFETY DEFECT FROM ITS CUSTOMERS AND THEN REFUSED TO HELP WITH REPAIRS. THE DEFECTIVE COMPONENT IS CALLED THE TOTALLY INTEGRATED POWER MODULE (OR TIPM). THE TIPM CONSISTS OF A COMPUTER, FUSES, AND INTERNAL RELAYS, AND IS RESPONSIBLE FOR CONTROLLING AND DISTRIBUTING ELECTRICAL POWER TO THE ENTIRE VEHICLE'EVERYTHING FROM STEERING AND BRAKES, TO THE ALARM, HEADLIGHTS, AND THE FUEL PUMP. SINCE THE TIPM CONTROLS POWER TO A WIDE VARIETY OF ESSENTIAL VEHICLE SYSTEMS, INCLUDING SAFETY AND SECURITY SYSTEMS, THE DEFECT OFTEN LEAVES THE VEHICLES INCAPABLE OF PROVIDING RELIABLE OR SAFE TRANSPORTATION. MANY CLASS VEHICLES FAIL TO START (OR TAKE DOZENS OF ATTEMPTS BEFORE THE ENGINE WILL TURN OVER) BECAUSE OF THE DEFECT, AND VEHICLES START UP AT OTHER TIMES ONLY TO STALL, SOMETIMES WHILE TRAVELING AT HIGH SPEEDS. VEHICLES ALSO CONTINUE RUNNING WITHOUT THE KEY IN IGNITION. THE TIPM DEFECT HAS CAUSED HEADLIGHTS AND TAILLIGHTS TO SUDDENLY SHUT OFF. IT HAS ALSO CAUSED HORNS TO HONK, CAR ALARMS TO SOUND, AND WINDSHIELD WIPERS TO ACTIVATE ALL ON THEIR OWN. THE TIPM HAS ALSO CAUSED AIRBAGS TO NOT DEPLOY IN SOME SCENARIOS.
NHTSA ODI #10991435
58,000 miles · Feb 23, 2017
Service Brakes
AT ONLY 58,000 MILES, THE ANTI LOCK BRAKE MODULAR FAILED. CHRYSLER WARRANTY COVERS 70,000 MILES OR 7 YEARS, WHICH EVER COMES FIRST. THERE IS A SERIOUS PROBLEM WITH CHRYSLER VEHICLE BRAKE MODULES. BRAKE WARNING LIGHT AND OTHER LIGHTS WENT ON IN DASHBOARD. WHILE DRIVING IN THE RAIN, VEHICLE DOES NOT STOP AS IT SHOULD WHEN THE A…
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AT ONLY 58,000 MILES, THE ANTI LOCK BRAKE MODULAR FAILED. CHRYSLER WARRANTY COVERS 70,000 MILES OR 7 YEARS, WHICH EVER COMES FIRST. THERE IS A SERIOUS PROBLEM WITH CHRYSLER VEHICLE BRAKE MODULES. BRAKE WARNING LIGHT AND OTHER LIGHTS WENT ON IN DASHBOARD. WHILE DRIVING IN THE RAIN, VEHICLE DOES NOT STOP AS IT SHOULD WHEN THE ANTI LOCK SYSTEM IS WORKING.
NHTSA ODI #10956602
186,601 miles · Feb 1, 2017
Electronic Stability Control (esc)Service BrakesSteering
THE CLOCK SPRING IN MY GRAND CARAVAN FAILED AND CAUSES THE BAS AND ESP SYSTEM TO APPLY BRAKES RANDOMLY BEFORE FAILING AND OFFERING NO TRACTION CONTROL. THIS HAPPENS EACH TIME I START DRIVING FORWARD AND IS WORST WHEN GOING FROM A STOP SIGN AROUND A TURN. *TR
NHTSA ODI #10948900
Mileage unknown · Oct 28, 2016
Electronic Stability Control (esc)Service BrakesSteering
WHILE DRIVING DOWN THE ROAD THE VAN LOSES COMPLETE POWER--STEERING, BRAKES. ELECTRONIC STABILITY/TRACTION CONTROL LIGHT COMES ON. VERY SCARY/DANGEROUS SITUATION. WITH MY 2 YEAR OLD IN THE VAN!! I CAN USUALLY PULL OFF TO THE SIDE OF THE ROAD WITHOUT ANY POWER STEERING OR POWER BRAKES. AFTER GETTING THE VAN TO A STOP AND SHUTTING …
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WHILE DRIVING DOWN THE ROAD THE VAN LOSES COMPLETE POWER--STEERING, BRAKES. ELECTRONIC STABILITY/TRACTION CONTROL LIGHT COMES ON. VERY SCARY/DANGEROUS SITUATION. WITH MY 2 YEAR OLD IN THE VAN!! I CAN USUALLY PULL OFF TO THE SIDE OF THE ROAD WITHOUT ANY POWER STEERING OR POWER BRAKES. AFTER GETTING THE VAN TO A STOP AND SHUTTING OFF THE IGNITION, THE VAN WILL FIRE RIGHT UP AND NOT HAVE ANY PROBLEMS FOR MAYBE A FEW DAYS. THEN IT HAPPENS AGAIN. TODAY GETTING IT TO THE SIDE OF THE ROAD AND TURNING IT OFF BECAME A BIGGER PROBLEM WHEN THE VAN THAN DIDN'T WANT TO TURN OVER IT WOULD ACT LIKE IT WAS GOING TO AND THAN NOT THIS PERSISTED FOR 25MIN AND FINALLY TURNED OVER AS I REMAINED PULLED OVER ON A HILL WITH MY SON IN THE CAR NOT A SAFE SITUATION I HAVE HAD IT IN THE SHOP NUMEROUS TIMES TO TRY AND DIAGNOSIS WITH ABSOLUTELY NO LUCK AND FOR THEM TO MAKE ME FEEL LIKE I AM MAKING THIS UP! *TR
NHTSA ODI #10919765
Official recalls
8Jul 7, 2020
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence & remedy
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Steering: Steering Wheel/handle Bar
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Feb 11, 2014
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Consequence & remedy
Consequence: Failure of the rear axle may increase the risk of a crash.
Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Aug 3, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Equipment:appliance:air Conditioner
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal:sensor/control MODULE-INACTIVE
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Dec 8, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK At THE HEATING AND AIR CONDITIONER (HVAC) DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE HVAC DRAIN GROMMET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Jun 3, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY PASSENGER VEHICLES MANUFACTURED FROM FEBRUARY 2007 THROUGH SEPTEMBER 2009. SOME OF THE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY ROUTED WIRE HARNESS THAT MAY HAVE A CONDITION WHERE THE LOWER SLIDING DOOR HINGE BRACKET CAN MAKE CONTACT AND WEAR THROUGH THE WIRE INSULATION.
Consequence & remedy
Consequence: A SHORT CIRCUIT COULD OCCUR INSIDE THE SLIDING DOOR, OVERHEATING THE LATCH, POSSIBLY RESULTING IN A FIRE.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 15, 2010. OWNERS MAY CONTACT CHRYSLER TOLL-FREE AT 1-800-853-1403.
Sep 11, 2009
ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
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